Recently switched dentists and I'm very happy I did. This office is low key professional and Dr…read more Mitch is super nice. I have a special needs adult child who is also a client here, and they couldn't be any more accommodating to us. Very nice place. Great staff and hygienists. Overall I'm extremely happy.

I have been checking and cleaning regular routine to Copper Canyon Dentalk for the past 4 years and…read moreI absolutely recommend this place for anyone who is looking for a new dental care. The service is amazing and they are very knowledgeable, friendly and very professional--keeping your routines check up with details and care. The place is very well organized and clean. I would highly recommend this place!

I had a problem with my tooth I was so thankful they got me…read morein pronto So thankful that you can count on Dentist that response to your needs. Great Front Desk Service The dentist listens to you And fixes the problem!!!

So much to type so little room... I started going here a while back. But the past 6month I've had…read moreto go somewhere else to fix all the issue this place caused me. I got an unnecessary root canal that failed and had to be redone by another dentist. And cosmetic veneers that I was not properly fit for and broke almost the same day I left there telling them my teeth felt loose still. I had to have my root canal reposted and was lucky I had enough left to even do that. Now I'm on a 10k plus journey to fix the original problem and the damage done by this office. Other than the problematic work I received from this place the staff is very friendly and they at least communicate. Do they give you right or best information no... but they get back to you. I've given this dentist office thousands of dollars my veneers alone were a wasted couple thousand that lasted me less than a month. With the amount I've spent here and having to go thru and have everything completely redone by someone else I wouldn't recommend going here at all.

love the environment! front desk was more than helpful very big thank you to chloe!!will definitely…read morerecommend this office.

Nice facility. People are friendly. Every time I went to them for a cleaning I had to go to my…read moreOrthodontist to get my permanent retainer put back on. I will not be going back and wouldn't recommend if you have permanent retainers.

I have had several procedures here and all staff has been amazing and caring. It took me awhile to…read morefnd a good dentist and I finally have! Other than a small hiccup with billing, which was fixed, I've seen both dentists here and they are great!

The first time I came here, the service was top notch. I left happy and thought I had finally…read morefound a good dental office. After my last few visits, I will not be returning, nor will any of my family members. At my last appointment for a cleaning, the hygienist was telling me how dirty my teeth were and told me that I don't brush or floss my teeth. Well, I don't know how I've made it this far in life without brushing my teeth! She made me feel awful about my teeth and made me feel like a disgusting human who apparently doesn't brush or floss. I had a few cavities and made a follow up appt to get them filled. I was given the appt with paperwork stating what teeth would be getting the fillings. It's a good thing I kept that paperwork! I showed up to the appt for the fillings and was told my appt was never made and was never put into the system. Yet I had the paperwork showing otherwise! They took me anyway since it was their mistake, but I was treated as a walk in and made to wait, wait, wait. I had another appointment that I booked 2.5 hours after this one and I had to actually contact the business of my next appointment and notify them that I would be late. And sure enough I was 30 minutes late to my next appointment because of Avalon dental's incompetency. Speaking of incompetence.....approximately 6-8 months after this, I had a dental cleaning at a different dental office and found out that I had a "huge" cavity that Avalon dental missed! It was so large that had it gone any longer I would have needed a crown! The cavity was clearly visible on the x-rays taken at Avalon and they never treated it or informed me of the cavity. One of my family members actually did have a crown placed through Avalon dental and the whole experience was nothing but a nightmare! They told my family member that they ran the paperwork with the insurance company and that the crown was covered. My family member had the procedure and was then hit with a massive bill from the insurance company. Avalon dental never cleared it with the insurance first and said they did! My family member then had to get more medical documentation and basically do Avalon Dental's job for them with submitting required paperwork and documentation to the insurance company to get this covered, which is what Avalon claimed they did, but did NOT! The woman in the office that handles insurance and billing is EXTREMELY RUDE! Called multiple times requesting that we contact the insurance company to pay them. Is that not her job? I contacted the insurance company and per the insurance company, they had 90 days in which to provide Avalon dental with the payment and it would be payed in 90 days. I called and let the insurance/billing lady at Avalon dental know this and she continued to call us MULTIPLE times requesting a check from the insurance company! UNBELIEVABLE!!!!! Again, this is her job to contact the insurance company....why were we having to do her job for her? Not to mention she continued talking over us on the phone, kept interrupting us multiple times, and would not let us speak! She was calling us up like a bill collector when it was out of our hands. We told you, the insurance will pay you in 90 days! QUIT calling! We QUIT coming to Avalon dental after these incidents. Will not be coming back. EDIT: The business thinks I have the wrong dental business because of my name and location being California. I have the correct business and I was a patient of yours more than once. I travel to the valley here MULTIPLE times per year and have well over 200 reviews for Arizona businesses, including yours. If you took a look at my reviews, check-ins, and photos, you'd know that. I was just in Phoenix this morning. As for my name, this is a variation of my name. Just because it doesn't exactly match my medical record, doesn't mean I was not a patient of this office. I do not wist to talk to you or anyone from this business. I shared my experience with your business on a review site. Please learn to take negative feedback to build a better business for current and future customers/patients.

I have neglected seeing a dentist for quite some time because I have an awful fear of pain due to…read moreextreme cold sensitivity. I had a favorite practice I went to in Illinois and I would travel there for my care until the practice was finally closed due the practice relocating out of state. I tried a different practice in Gilbert over a year ago and had an awful experience. I was talking with someone about my dilemma and she highly recommended Serenity Dental - so I ripped off the band-aid and gave them a call. Whenever I would call any other practice I was always told my asks were not feasible. My ask was: Warm or room temp water rather than cold, 4 shots of novacaine, the use of the Synapse Dental Eraser (and nobody has this tool - but it is truly miraculous at blocking out pain). In the absence of the dental eraser my ask was to add Nitrous (laughing gas) in addition to the warm water & novacaine. I was told they don't typically warm water ahead of time but they would do so for me and I was also told that the novacaine & nitrous was totally doable. I went in for my initial visit and got my teeth cleaned, x-rays, etc. Everyone in the practice was so very kind to me. They really went out of their way to make me feel comfortable and at ease. The dentist even said he would provide me a prescription to obtain the dental eraser so that it can be used when needed at an appointment. I need to go back to take care of 2 cavities & have a crown. This is the first time in a long time that the idea of going back isn't giving me awful anxiety. Jess was the one that did the teeth cleaning for me and she is just a sweetheart. I also got to see Dr. Bhatt to discuss the needed care. He was super kind and really assured me that I came to the right place. So if anyone suffers from severe anxiety like me over dental visits - I would strongly encourage you to give this practice a try. This practice is truly the best - and I already love them more than the other practice I went to back in Illinois for over 25 years. I cannot thank this practice enough for taking such good care of me!

Have been coming here for over 2 years now, Dr. Bhaat and his team are excellent! You are always…read moregreeted warmly, no matter how early your appt in the morning maybe! My husband has been a patient for close to 5 years and has high praises of the entire team, even if it is a delicate operation. The dental hygenists are always very prompt and always do a great job! We have never had to wait for long, before being called inside for the checkup. Every visit is always taken with a lot of care.

Everyone at Hatch Family Dentistry are wonderful. They are professional and very friendly. They…read morelisten to any concerns. They never try to sell you something you don't need.' I had the most amazing dental hygienist but she is a traveling hygienist so I probably won't have her again; however, the regular hygienists are excellent. The office is always very clean and organized.

Our family has been under the care of Hatch Family Dentistry for over 20 years. We love going to…read morethis office because of the extremely friendly, knowledgeable, and caring team. The office is always very clean and has a very relaxing atmosphere. I love that they have TVs placed at the top of the wall in each exam room. It definitely helps keep your mind occupied whether you're waiting or in the middle of a procedure. Thank you to the amazing team at Hatch Family Dentistry for years of great care.

Needed to find a new dentist pronto while I'm nearing my due date of this pregnancy. Glad I surfed…read morethrough Yelp and found this amazing dental office! What I liked most from my first cleaning I just had here: -Upon entering their reception they had a cute chalk welcome board with new patients' names (the thoughtful touch is nice) -The dental hygienist that did my cleaning was a joy to converse with and her cleaning job was gentle and also thorough -Also brought in my retainers and they offered to clean them for me right away -Dentist is super friendly and extremely helpful as I learned something new about my retainers at that appointment (his wife is the orthodontist there) -The photos of the dentist's family spread across the office was also nice to see (I love people who cherish their families) Looking forward to my next visit postpartum.

Here we are four years into our relationship with Oasis and we are still thrilled with this team…read more They are consistently professional, thorough, friendly, and incredibly knowledgeable. If Dr. Arora doesn't have the answer to something, he will research and follow up with us. His commitment to providing unmatched dental care is obvious. His passion for his craft is inspiring. I have recommended this office countless times over the last several years and not one person has had a less than amazing experience. Highly recommend. Still.

Hatch Family is wonderful. They are always professional and very kind…read more All the doctors are top notch. The office is always very clean and organized.

I chose this dentist because of all the amazing reviews, and so I thought I'd detail my experience…read morebecause it wasn't as perfect as the reviews make it seem. They seem very knowledgable and seem to know what they're doing when it comes to dentistry, but my concerns are more in the administration side of things. I changed jobs earlier this year and got new insurance with a common major insurance provider, and I needed to get a procedure done. I asked them what the procedure would cost and they gave me a quote, which was already expensive, and I paid that at the time of service. However, when I came in for a routine cleaning 6 months later, they said the insurance "didn't pay as much as they thought" and stuck me with MORE THAN DOUBLE their original quote. I looked into the insurance claim and called the insurance company myself, and the insurance company paid exactly what was according to their billing schedule. There were no surprises. I think the office knew (or should have known, because they're the professionals and this is what they do) that this would happen, and they dishonestly gave me a lower quote, did the service, and then stuck me with the even more expensive bill (but to their credit, they did give me a lower price than what they billed to insurance, but it was still VERY expensive that I was not prepared for). Additionally, I distinctly recall the procedure treated four teeth, but then on the bill and insurance claim, they say they treated six. Unfortunately, I don't really know how to argue this, especially because it happened so long ago. I suspect they didn't contact me about this issue earlier for this exact reason. Again, dishonest. Another concern with this dentist is that it's unprofessional that they use Zelle to get around credit/debit card transaction fees. Every merchant has to deal with card transaction fees, they shouldn't be up-charging that cost and they shouldn't be using Zelle, which is supposed to just be a peer-to-peer payment network. Lastly, as much as I love dogs, I don't think it's hygienic that they keep a dog in their office. In all, I started off loving this dentist, and very disappointed that they turned out to be this unprofessional and dishonest. I'm sad I'll have to go elsewhere from now on.

Personable staff , very helpful with all my concerns . Yana Gerhardt is really proficient in what…read moreshe does. Glad I transferred here from another dentist due to Insurance issues

The dentist and hygienist are very thorough and make the process very easy. But the front desk…read morestaff, including the manager are extremely rude, and do not provide any helpful information when asked by the customer. I will unlikely return because of the attitude and disrespect of the front office.

I had my first visit to Val Vista Smiles today, and I'm so glad I found this office! Erica, my…read morehygienist, gave me the best dental cleaning I've ever had--my teeth feel amazing. She was incredibly thorough and shared so many helpful tips and recommendations, including a toothpaste that I'm already loving. The entire team was friendly and welcoming, and the office is absolutely adorable. I especially loved the Gilbert wall mural--it adds such a fun, local touch. If you're looking for a new dentist, I highly recommend checking them out. Already scheduled appointments for my kids. After 4 year in gilbert and a few dentists later, i feel like we finally found the one!!

I had a great experience from beginning to end. I made the appointment over the phone and I was…read moreable to get in the same week. I scheduled an early 7:30am. They sent my patient forms before the appointment to complete and I was taken to the back as soon as I checked in. Easy scheduling the appointment and friendly staff. Super caring, patient and friendly hygienist who explained the cleaning process and the steps we were going through with the cleaning. She recommended a specific electric toothbrush which I greatly appreciated. The dentist has great bedside manner. I have scheduled my second appointment and would highly recommend.