The pest control isn't that great, and the customer service experience is worse. Automated phone…read moreanswering and looooong wait time. When you hear them say "due to higher than normal call volume" it means they just hire enough people to handle normal call volume.

They come to your door and promise you that they are going to seal the cracks in your house and…read morespray. They send an 80 year old man who was very nice with a little spray thing. I called to complain they sent out a crew to actually spray. Did nothing for the ants and spiders. They then charged my credit card but did nothing. I called and they said I'm due for a treatment in May but I'm paying for a contract I signed. I explained the boy I'll call him lied when he came to the door and I don't want them on my property again. I'll get a real exterminator. She said I will have to pay $180 to get out of my contract. Told them take me to court. Good luck trying to collect that money. My card is locked until my new one comes and I am contesting the charge. I have read all the Yelp reviews. Stay away from this company.

Love the team at TAPS! Had a pest issue and Ronald and his team took care of everything…read moreprofessionally and did the job right.

Asked for a termite treatment on the outside of my property. Haven't had any issues and they've…read morebeen in regular contact to help. I requested a treatment and they've were out to take a look the day after. Good value for there treatment.

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Rob was excellent. Provided continual feedback of status of the job. Highly recommend. Reasonable…read moreprice and timely execution of service.

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

Do not do business with these people!!! They came to my house in Hudson Florida and the sales rep…read moreexplained the process to me and that they were in the area all the time and had experience treating the houses here with flat roofs. And that they were going to drill holes in the concrete around the house and treat for subterranean termites. And also how they were going to treat for dry wood termites. But when the technician arrived he had a different idea. So after calling his boss they decided to drill holes inside of the house in the ceiling and inject the pesticide into the holes. So he drilled the holes and injected the pesticide into the holes and into the fiberglass insulation. So after 5 different instances of termites swarming in my house I called my salesman and asked how come they didn't drill the holes like he had told me they were going to. His answer was " they had changed the way they were going to do it" something called bait and switch. So after calling Rollins the company that owns orkin and I got a call from Jason the manager and I was told that they had gone above and beyond treating my house. So I asked him why they would make their pesticide into a aerosol and spray it into fiberglass insulation and how far did he expect that treatment to travel being it was sprayed into a material that was made to prevent drafts inside your house. Long story short they are crooked so save your money and find a reputable company

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

Owner is a standup guy highly recommend this company to anybody. I had a small concern and the…read moreowner addressed immediately and made everything right

Very professional. Excellent service. Rapid responses if needed. And.......good-bye pest problem!read more

I own a house about 72 years old and have had roach problems for quite some time. Phoenix Pest has…read morebeen very helpful, knowledgeable, professional and always on time. My techs have contacted me either the night before or when they are on their way. A must for busy homeowners.

I can't say enough great things about this company…read more From start to finish, the service and attention to detail were outstanding. I previously hired another company (Phoenix) to take care of a rodent problem and paid $3,000. Unfortunately, they never fully resolved the issue and didn't offer any kind of warranty. After that frustration, I found this company and wow, what a difference. For a fraction of the cost, they completely fixed the problem and stood behind their work with a 6-month warranty, something no one else was willing to do. Honest, professional, fairly priced, and results that actually last. If you're on the fence, don't be - this is the company you want.

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

Always receive excellent service from Jacob! He is fast, efficient, friendly and professional!! I…read moretrust Family Pest to take care of my pest problems! Since being on a quarterly schedule...our pests are kept at a minimum. I highly recommend Family Pest Services!! Thanks!!

Family pest services is efficient, budget-friendly and very professional! We are on their quarterly…read moreprogram but they always come out when we need them.

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.