I had a severe issue with my laptop computer and the internal fan not working. I first went to the…read moreBest Buy Geek Squad in Lake Geneva, WI., seeing that I'm a Total Member (that costs me almost $200 per year) and the Geek Squad tech instructed me to order a specific fan from Amazon and when I got it to come back and they would install it. When I went back with my laptop and the new fan he went in the back to install it but 30 minutes later he came back out and told me that most of the screws that hold the fan in place were under the motherboard and they were not allowed to do anything that involved the motherboard. He then referred me to RK Electronics in Lake Geneva, WI because that was the place that they would always refer customers to contact when there were problems that they couldn't handle. That was about the best thing that came out of my first time experience with the Geek Squad. When I contacted RK Electronics (they have been serving the area since 1975) and spoke with the owner Bob, after telling him my problem he told that he could take care of it for me and we arranged for me to drop off my laptop at his drop off/pickup location. He also said that he could probably have it ready for me in a few days seeing that it was about to be the weekend so that meant that I would probably have my laptop back by Tuesday. On the Monday after the weekend Bob called me and told me that we had one very big problem. It turned out that the internal fan that the Technician from the Geek Squad said was the correct one that I needed and had me order didn't know what he was talking about because it was entirely the wrong fan for my computer (thankfully it only cost me $10). Bob told me that he could order the correct one for me at a very reasonable price but because of how far away it would have to come from it would probably take about 2-3 weeks to arrive at his shop. I told him that I needed my laptop so to go ahead and order it and that I would just have to wait longer than I originally thought. It turned out that Bob was able to use his connections with where he ordered it from and got it delivered to him in just 2 weeks instead of 3 weeks. Not only did he have my laptop computer ready for me to pickup in a lot faster time than I expected but I will admit that at first I was nervous about how much everything was going to cost me. Not only did he do an excellent job of repairing my laptop in a much quicker time than I expected after he received the correct internal fan, but he really shocked me when he told me that my cost counting the part and his labor was actually going to be less than $100. I have to admit that he was very friendly and professional, plus he regularly kept me updated every step of the way through the whole process. I highly recommend him and his company to anyone who is having any kind of issues with their PC and have already told some people that I know that have had computer problems in the past. Computer (HE DOES NOT WORK ON APPLE MAC COMPUTERS BECAUSE THERE ARE TOO MANY ISSUES INVOLVED IN DEALING WITH APPLE AS FAR AS GETTING PARTS, ETC). Here are just some of the computer services that him and his company provide for customers. Computer/PC Repair Computer/PC Setup Virus/Spyware Removal Data Recovery Hardware Upgrades Hard Drive Cloning and Much More besides those services that I have listed here. BELIEVE ME IF YOU NEED ANYTHING INVOLVING YOUR PC COMPUTER NEEDING TO BE TAKEN CARE OF YOU DEFINITELY WON'T REGRET GOING TO HIM.

An automatic Windows 10 update caused a failure I couldn't deal with. I called Bob on a Friday and…read moreit was fixed on Saturday. Great service! Fast!

Sent in a motherboard from a Lenovo X1 Carbon to replace power port. Delivered Friday afternoon,…read morerepair completed and shipped back several days later. Port works as expected and the repair was very reasonable. Repair was indistinguishable from factory original. Excellent work, highly recommend. Only one shop in our area performs such work and their lead time was ~ 3 weeks with a higher cost.

This technician is one of the worlds best. I highly recommend this company! I wish all companies…read moreworked like this. Highly respected. Five star review! did incredibly job.

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.

I would recommend Had to get my screen replaced on my laptop…read morebecause i think I accidently stepped on it - I dont recommend doing that lol Was given a quote for service and was completed within time quoted very happy to have it back Mark is a very personable person very responsive was nice to meet him and will for sure think of him again the process was simple and smooth which it a great service/value Thanks Mark! Tom

Not for anyone needing help understanding technology My…read morerequest to discuss and explain in person, since I'm computer illiterate was meet with "sorry we can't help you" Stay in your car and we'll meet you in the driveway Mentioning competitive pricing was also a non starter Happy they don't need the business as I was happy to take mine elsewhere

The owner Robert was very helpful. He got our problem fixed within a half hour. We were blocked out…read moreof our email. He did a great job. very friendly helpful. I can't say enough about the guy very experienced 35 years or 40 years experience.

If you want someone you will get right to the point and has a good amount of knowledge. This is…read moreyour guy! Quick and affordable! Any issue I'm going here!

Excellent service, excellent staff, fair pricing. If I need computer service in the future, I will…read morego back to Slades Corners.

I had been having issues with my computer overheating so I called and dropped off my pc. The staff…read morewas super friendly and very helpful. Within a perfectly reasonable amount of time, they diagnosed the issue and began repairs. After a reasonable wait time for a part to arrive, my tower was repaired and they were even kind enough to install a new component as well. If I have any computer repair issues in the future, I'll definitely be going back. Thanks for all your help guys. I especially enjoyed our conversations at drop off and pick up. Wishing you all the best.

Very professional and nice person. Eric was great. Would definitely use and recommend them again!read more

In 2020 I asked him to repair the digitizer in my computer, and he fried it completely. Offered to…read morereplace it with an inferior model, and insisted that he deserve money for attempting the job. Gave me back an unreadable hard drive in a ziploc bag, fried because he didn't take precautions against static... meant to take him to small claims court but never followed through

I own a business down the street which needed a PC repaired immediately. Frank quickly asked me to…read moredrop it off. By days end it was repaired !!! I can't say enough great things about Frank, the best I've ever used!

Frank is my go to computer repair guy! Can't recommend him enough. Super generous with his prices…read moreand excellent service.