terrible service. no response from them if you call. My neighbor called to get service from them…read moreand they never came out. I'm surprised that they are still in business.

Been going here for years, service has dropped off while prices are sky high. Just paid over $10…read moreto get a pair of pants cleaned, just to put my suit on today and the button was broke in half AGAIN. Brought them back to have it replaced, they said "not our problem, it'll cost $5 bucks" ... that just cost you all my business and a huge amount of bad publicity. Pat B

There is an employee working the counter that is rude and shouldn't be in a customer facing job…read more The place is expensive. $16 for a sport coat and slacks. Almost $7 for a dress shirt. Dresses were anywhere between $11.18 and $25.52. What were they smoking when they came up with these prices? There are much less expensive options. Avoid this place if you can.

Great people, have anything you'll need for packaging items, Ive never had a problem with my items…read morebeing shipped.

This is the one of the few if not the only UPS drop off in the Lake Geneva area. I had a return…read morewith a pre-printed label. The package was all taped up. When I dropped off the package, the guy at the counter wanted to charge me $1 to tape the label on the package which is ridiculous considering UPS provides free label pouches. After questioning the charge a couple of times, he finally said not to worry about it....it's on the house. Gee thanks! Here's the link to order free UPS shipping supplies. https://www.ups.com/us/en/shipping/order-supplies.page

Everything that you'd want in a good solid gym! I love that everything is very clean.read more

Accommodating hours. Good equipment for cardio and strength training. Showers and lockers clean…read more Friendly!

Due to unforeseen circumstances, we needed two suits in less than 90 minutes for a wedding. Kyle at…read moreThreads REALLY came through for us. After a quick fitting, he called one of his other locations and managed to have the suits delivered already altered to fit us perfectly, tags removed, and ready to go. Best of all, these are really nice suits! The fabric is wonderfully soft and we made it to the wedding with minutes to spare looking like a million bucks. The store has a really nice assortment of suits, rental tuxedos, shoes, belts, hats, vests, jackets, shirts, and wallets. They even do dry cleaning! But most importantly, the customer service is, obviously, beyond compare. We were very impressed and we will be back. Thank you Kyle and Threads for saving and making our day! Highly recommend.

From the owner: "We are a full-service men's clothing store carrying tailored and casual clothing including suits,…read moreshirts, ties, shoes, sportswear, jeans, accessories, and formal wear. We also specialize in tuxedo rentals and sales for weddings, proms, and other events. In addition to regular sizes, we carry a large inventory of Big and Tall men’s fashion with sizes to 5XT. Our Lake Geneva location also offers onsite alterations and carries the following men’s brands: Suits: Fiorelli, Mantoni, Tiglio Suits; Dress Shirts: Modena, Proper; Shirts & Casual Wear: 7 Diamonds, F/X Fusion Shirts and Flannels, Bamboo Cay; Jeans: Devil Dog Dungarees, Grand River Jeans; Shoes: Florsheim, Stacy Adams, Birkenstock; Accessories: Secrid, Wooden Elements; & more."

If you stay at a property managed by Geneva Hospitality, LLC, guard your property! Our family…read morestayed at the Mike Ditka Resorts Runaway Beach Club in Kissimmee, Florida (managed by Geneva Hospitality, LLC) while our 12-year-old daughter participated in a soccer tournament. Her iPod and digital camera were stolen from her backpack after a Resort employee removed her backpack from the pool area (without her consent) while the pool was open. The General Manager was very dismissive when we reported the incident, telling us that unless an employee admitted stealing the items, there was nothing the Resort would do. The Executive Manager told us to file a police report (which we did), and the CEO, Guest Services and other members of management of Geneva Hospitality, LLC, did not return any of our phone calls or respond to our comment card, e-mails or letters. No explanation, no apology, no offer to even partially reimburse our daughter for her $300 loss. If you stay at a property managed by Geneva Hospitality, LLC, guard your personal property and don't expect problems to be handled with integrity or sympathy, even when it involves an innocent child.