Purchased some expensive replacement toner for our Cannon copier in November. Ending up ruining our…read moreCopier. They claim they received a "bad" batch! Been waiting for a replacement for 4 MONTHS! I have to keep calling them week after week...Customer Service is TERRIBLE! Thank goodness Cannon replaced their product for free. This should have been replaced by now...what a scam! Will not be purchasing in the future! Napleton Mazda Dealership

Mcdermott PC is truly better than any tech place in town, the prices are fair, the service is…read moreundeniably great, and the friendly owner Peter knows more about technology than I may ever know in my lifetime. I would highly recommend people to this establishment for almost anything. Mcdermott PC covers such a wide variety of parts and services, he's bound to have what you need. Plus, he offers a free basic computer diagnostic if you're having computer troubles.

Very professional and nice person. Eric was great. Would definitely use and recommend them again!read more

In 2020 I asked him to repair the digitizer in my computer, and he fried it completely. Offered to…read morereplace it with an inferior model, and insisted that he deserve money for attempting the job. Gave me back an unreadable hard drive in a ziploc bag, fried because he didn't take precautions against static... meant to take him to small claims court but never followed through

I have been using their services for about 10 years for my computers and I have always had my…read moreproblems solved in a professional and friendly way. Alex has been patient with my lack of computer knowledge. I highly recommend!

Alex is a lifesaver and was so personable and knowledgeable. He too the time on the phone to…read morelisten to my issue and was able to resolve my computer magnification problem in minutes. The fee he charged was minimal and I was able to get my computer back in short time. I would highly recommend ATeam to anyone with PCisuues.

I had a horrible experience with this place. I went here because of a referral from a family…read moremember, and it did not turn out well. I purchased a computer the first week of September 2025, and from the time I bought it until I finally called the store to report the issues the computer was having was approximately 9 weeks. I had been having all sorts of problems with this computer (I have a list of 8 different problems which I explained), and the individual I spoke to blamed me for all of them. Then, in addition to that, he accused me of not paying for their subscription service even though I had already paid when I purchased the computer and had an active credit card on file for the following monthly subscription fees. Then he accused me of yelling at him which I was not (my sister heard the whole conversation) and in the end just hung up on me. So now I am stuck with this piece of junk computer. DO NOT BUY ANYTHING FROM THIS PLACE - if there is a problem it will be your fault and you will not get any real help.

This guy does not stand behind any of his work and has messed up many family laptops. I would not…read morerecommend his work ever. If I could give less than one star I would.

Took in a vintage Bang and Olufsen Beogram TX that was only getting audio out of one channel. I had…read moreit back fixed, cleaned, and lubed the next day! The price was very reasonable. I feared in the hundred(s) of dollars but it wasn't. Great place, great service, great work! Here's more on my experience: https://youtube.com/shorts/dMth3BqwZk4

If Ron can get the parts, there is no audio gear he can't fix. Friendly and very reasonable prices…read more I've been dealing with Ron on and off for the last couple of decades. I give him my unqualified recommendation. Racine is very lucky to have his shop in the city.

Best place to go for any repairs. Quick, fair, and reasonable. Eric is both knowledgeable and…read morepersonable. He's honest in the fact that he can or can't fix your problem. Moreover, he will tell you if it's worth fixing or if you should invest in a new piece of equipment. This service far exceeds all the big box, advertised services you see advertised. No doubt, this is the place to go. He might not do business out of the most luxurious building, but the service is top shelf in every way.

Absolutely fantastic. Went above and beyond to get the best deals on equipment and adapters for my…read moreneeds, which were very specific. Excellent service. Highly recommend.

The things I DON'T KNOW about IT technology would fill gigabytes. The IT tech who worked with me…read moreand for me is Mark H. Mark listened to my concerns and then worked - and solved - all issues I was experiencing. Mark is a Professional: competent, thoroughly knowledgeable, patient, and a problem-solving IT specialist. You can not, you will not find, a more skilled technician to deal - successfully - with your concerns. Time is money. Don't waste your time or your money. The solution to your IT problems? Basement Boys Tech Repair and Services. PERIOD!!! Carl Portée

Great friendly service, great selection and offered me top dollar for my silver coins. I'll…read moredefinitely be back to buy and sell here in the future!