Friendly people the team is very knowledgeable and kind. I will definitely be back again.read more

Bill and his crew know their stuff about music and they definitely have a lot of it! They carry…read morelots of new music, but their focus seems to be on used records and CDs. There's a lot to go through. They also carry a huge amount of used stereo equipment and Joe can answer just about any question you might have on any subject you can come up with regarding stereo equipment, speakers, accessories and jazz music too. He's there on Wednesdays and Saturdays. One caveat: the store can be quite cluttered with stacks of boxes and records and other items and sometimes they make it hard to get through aisles or inhibit your ability to shop items they have in stock. That's to both you and the shop's detriment. I brought it up to the owner once and he got short with me, so I left and haven't been back since, only because it's about an hour's drive for me. I will be back, I just won't anger the gods anymore.

At the beginning of October I took a 20 year candy cane neon light that my wife broke to Nicks. I…read moreusually hang it in the front window during Christmas decoration time. Nicki hooked it up diagnosed the problem and told me usually its three months but would get it just after thanksgiving. As promised it was done and perfect. Not over priced at $150. Would totally use again if any other signs in my collection breaks.

From the owner: Neon Nick's specializes in Neon. We do repairs of all kinds. We also do custom neons in all…read moresizes. From small repairs to large customs, we do it all.

I ordered all the way from NC. I was needing a MacBook for school and blogging and wasn't ready to…read morebreak the bank for it so I took a chance on this company based off of reviews after seeing a MacBook posted on Facebook marketplace. While researching I didn't find one negative review about this company so I visited the website and made a purchase. The MacBook came within 3 Days in perfect condition per the listing. I am completely satisfied and will be referring my NC friends and family to this company. It's super scary and risky making purchases on used and refurbished Apple products but with this company you are in good hands!

From the owner: Home and Pro Studio offers refurbished Apple laptops, desktops and iPads. We also offer HomeKit…read moreautomation services.

I am very happy with WEDGE at 911 Tech Repair. My daughter broke her iPad screen right before a big…read moreroad trip and there was no way I was going to leave without the iPad getting fixed. I found 911 Tech Repair online and I was happy to know they were right down the street. The pricing was VERY reasonable and it was a one week turn around time. Which was also reasonable for me since we were leaving in about 12 days right when she broke her iPad screen. The iPad works great and looks as if it had never broken. Experience one. My second experience was when I took in my iPad mini. It was put away in my drawer for about a year and some odd months. I had lost all hope. I had cracked the screen in a small area but as time went by the cracked screen got bigger and bigger. I finally took it to the mall in 2014 to get fixed. They fixed the screen but the iPad mini never worked again. The functions were not doing as instructed. I had no idea the mall stand had done a bad job. I just thought the cracked screen had effected the entire gadget. I had already taken my daughters big iPad this December 2016 when I told him about the iPad mini and he told me to take it over. He educated me on what the place in the mall had done wrong and how he could fix it. He told me to come back in 3 hours and that is what I did. My iPad mini works fabulous and I am so happy to have found this place. I strongly recommend it.

Horrible expierience!!!!! Brought a perfectly fine samsung galaxy s20 ultra 5g in to replace rear…read morecracked cover. all worked fine even though rear crack. tech told me $49 to replace. upon picking up phone it no longer had cellular service!! tech tried to tell me screws were missing inside and cover probably was opened and super glued. this was a new s20 in the box. wrapped and all perfect when purchaed. After getting frustrated without resolution, owner came out and and screamed fxxx you 3 times in a row at the top of his lungs. don't make the same mistake and go elsewhere! this owner or manager is not a business man. and no one wanted to give me his name. how he has more good reviews than bad ones is baffling to me. after reading 911 hackjob response. yes there was a tmobile disruption. however my phone still does'nt have any text or phone network. Everytime your company screws something up, by accident or dishonest upsell, you will always have the excuse of blaming the guy who supposedly was internally into the item previously. a person would'nt know this after you already opened the item up! Understand, everything worked except blurry close pictures before i came in. I now have nothing. Bought another phone. This outfit had no response to ruining my phone. No insurance, loaner phone, and was yelled "fuk you" 3 times in a row by some creep, who would not tell me his name. Previously, when walked in back to lock my sensitive files. i noticed how discustingly dirty this shop was. electronic shops should be virtually sterile. This is not acceptable. So what happened to my phone Einstein? There was a company when i was a hvac tech that worked for a very slick dishonest owner, which I would not work for anymore, and quit. i know how shady businesses work. Stay away!!!!

i had a broken iphone 17 screen i need fix quick and they knocked it out quick…read more Great service and a fair price .

I called 911 Tech Repair because my phone screen had a crack in it. I called them right when they…read moreopened and told them that my phone screen has a crack in it. He told me he had the parts in stock and that I can swing by. I arrive at 9:15 am and I told him I would wait for the repair and the gentlemen who I assumed is the owner told me it should be done by 11:00 - 11:30 am. So I hung out and waited. Taking in the aesthetic of business you can tell it's been here for a while with their out dated tech being displayed and old posters with phones of yesteryear. They even had a poster of a HTC phone which isn't even around anymore. I didn't care, all I wanted was my phone to be fixed. He took my phone and told me the cost to repair the phone was $315. He said the display is very expensive but he didn't give me a break down of what the screen cost and the labor to repair it. I sat back and waited and just like that he was done with my phone at 11:00 am. Good as new. Yes they are expensive but he got my phone fixed and done same day and with the quickness. I appreciate the quality work that 911 Tech Repair did. No complaints except it's a bit pricy but what can I do?

Never answers the phone and voicemail box is always full. How is a customer supposed to get a…read morerecalled washer issue fixed when the business doesn't even answer?

A technician was sent out by HiSense to perform warranty work on my television. He arrived…read morepromptly within the one-hour window provided. I was upstairs on a zoom meeting, and my fiance answered the door. He didn't introduce himself, and instead just said he was there for the TV work. Things got worse when my fiance requested he put on a mask and he responded, apparently with an angry tone, that he is sick of this mask stuff and would not put one on. Let me be clear... whether I hire you directly or you're coming to do warranty work, if you're in my house, you should respect my reasonable requests. My fiance only asked him once to put on a mask and should not have to deal with his attitude over it. If he was frustrated about "mask stuff" I suppose he is entitled to his opinion, but there is a time and place. At a customer's home during a service visit is not the time to express your position on an overly politicized issue or to take out your frustration about it. Had I not been upstairs on a zoom meeting, I would have tossed him out on his ear. My fiance merely kept her distance and then complained to me later about it. I am furious at the disrespect and poor customer service. I will be contacting TV Clinic directly about this technician and advising HiSense of the problem so that hopefully, future warranty customers won't have to deal with this guy and his attitude.

I found this repair shop online and I figured I would give them a try since it was very close to…read morehome. I took an older MacBook Pro that I had taken to another shop that is well known and has several locations but they told me that it would be better off going directly through Apple since they couldn't fix it. Called in and brought in my laptop along with an iPhone 5s that I have just sitting there with a home button issue. I was told the repair shouldn't be an issue on either item and just to give them a few days. No more than three business days later I get a call saying that everything is done and ready to go, and was surprised with the amount due. I expected to pay a lot more for what I got, and didn't expect the service to be so quick. I highly recommend the shop and when I have other issues now I have a new go to place that is convenient and very reasonably priced.

I'm a regular here at Elite Support Technologies. Darren has been great. He's repaired multiple…read moreipads and iphones for us and a laptop so far. My daughter is 7 and has at least one oops a year. He's honest and fair. He's repaired phones and iPads for me in two days or less.

I had such a wonderful experience at Steffan's Jewelers in McHenry, IL. Jessica, the owner, was…read moreabsolutely remarkable--so kind, patient, professional, informative and incredibly honest! I was warmly greeted at the door with items I was considering selling. Upon displaying my items, I was unable to locate one piece. Jessica was so patient and reassuring and took the time to assist in finding it! She then appraised and weighed the items and instead of making the sale, she encouraged me to wait as she felt the prices would go up. Jessica made an initially stressful encounter comfortable and reassuring. It is endearing to know there are business owners who genuinely care for their customers. I highly recommend Steffan's Jewelres!

Highly recommend. Expert service and very knowledgeable staff. Good family owned companyread more

Tom was wonderful. He showed up as promised. He got the mower working in less than 5 minutes…read more Determined that the snowblower needed a new carburetor, ordered it on Amazon using my phone and account ( with my permission of course). Came back and installed it. Then got my riding mower running. He charged a very reasonable amount especially considering he doesn't live in Rockford Overall I would recommend him with no reservations.

Very happy to find Tom .. He was great in his communication, came to my house within the promised…read moretime frame and worked hard to find the problem in my snow blower ... His prices are very reasonable .. Plus he is very pleasant person. I will recommend him to all my friends ..