I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

Motor Electric was fantastic! The team was professional, fast, and honest. They explained…read moreeverything clearly, gave a fair price, and had my motor running perfectly in no time. Excellent service and customer care. highly recommend!

I cannot say enough about the high integrity and professionalism of this business. Motor Electric…read morehas been a life line for our company when equipment fails. The staff is always friendly and does exceptional work for a reasonable price. I can't imagine a world without them!

I cannot thank Lacey, Kellan and the whole staff at Foothill Auto Care enough. I'm not from the…read morearea; I'm visiting to help my sister and her children as she receives treatment for an illness. Unfortunately my oil pressure sensor AND oil gasket were massively leaking oil in my 2016 Audi Q3, and I was fearing for the worst when I brought my car in (I called several different repair shops in the area, and Foothill offered to see me immediately, at least to diagnose the problems). I was initially quoted for repairs & replacement at over $1k, but the shop was able to bring that estimate down by a couple hundred dollars. This is HUGE for my family at this time as we deal with my sister's illness and as I transport her children. This staff was honest, careful, thorough, empathetic and completely kind. I genuinely enjoyed speaking with every single person here and I am so grateful for the work they were able to do. Love their shop and their cute dog too! Probably the best customer experience I've ever had at a car repair shop. Five stars to everybody. I cannot express my gratitude enough for y'all. Highly recommend for car issues, big or small.

I only take my car to Foothill. They are always fast, honest and easy to work with. I trust their…read moreadvice and appreciate their above-and-beyond service - every time.

I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

my husband and I have had our automobiles serviced by Volz Bros since I moved up here in 1986 when…read morethey were "really Volz Bros". Always happy with their work & pricing! I'm now 88 yrs old and going to set up an appt for my 2013 Honda Fit. Chances are it will be the last & final as I don't drive much anymore.

After going to Volz for maybe 15 years these words come to mind- honesty, skill and trust…read more When I take my car into Volz​ and hand over the key I have complete trust in everything they will do. I have never been disappointed. I can always trust that they will be completely honest with me, never push work that is unnecessary and do the same excellent job that they would do on their own cars. Knowing that brings me peace of mind. I have never had all of that with any other auto shop so I won't go anywhere else. I highly recommend Volz to anyone who requires that level of trust

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is…read morepartially closed. Friendly,fast an a great place to do bussiness

I've worked with both shops, they're both great but Jeff and the team at their Nevada City location…read moreare the best in town in my opinion. After a terrible and very expensive shop experience w Dave's Auto (who will not be getting a good review) on a rebuilt engine & warranty for my 1992 Tacoma long story, Jeff's team solved the issues w engine leaks that had been happening for 2 years of being jerked around by the other shop, and they found other issues that will ensure this truck will drive on for a long time which is my goal I love this truck. And now she drives like a dream! Jess is a pleasure to work with he cares he listens he even spent over an hour on hold w the warranty company to see it all through. If you're like me and have many vehicles or just care about your car look no more Douglas is the best.

The crew at Douglas Automotive in Nevada City is the best of the best!…read more - premier auto technicians - reliable + fair prices - top tier customer service I needed a ride to and from my house and the shop and Randy and Jeff made that happen for me. I appreciate this team so much! Customer for life.

This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.

Top Tech is the best for your vehicle maintenance and repairs! Went today..march 6..see receipt…read more What i like about this place is that they don't try to upsell you! Its refreshing as a single woman to not be taken advantage of when it comes to repairs on your vehicle. Today i got my car smogged and everything ran smoothly. I made an appointment which really helps. They have a warm sitting area with wifi and complimentary coffee and water. Conveniently located off of Rough and Ready Highway in Grass Valley ( across from the cemetery). KAILA waited on me and she was friendly and knowledgeable. Great experience as usual! I believe its family owned and customer service is very important to them! I am thankful i found this place a few years ago. Great job!