Great family friendly service there very knowledgeable about tires and cars n trucks etc I highly…read morerecommend them

I just want to warn people that these folks are always pushing you to buy new tires, and not…read morewilling to honestly repair flats. I go here because its right by my office and two times now i've gone for a 'free flat repair' and both times they told me my tire was not repairable and tried to sell me a new one at full price. I took the car to another tire shop, and boom, tire repaired, no issues or concerns whatsoever. I've been lied to now twice at the Nevada City location over a basic flat repair. Not a good look. I would beware of these foklks.

I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

The crew at Douglas Automotive in Nevada City is the best of the best!…read more - premier auto technicians - reliable + fair prices - top tier customer service I needed a ride to and from my house and the shop and Randy and Jeff made that happen for me. I appreciate this team so much! Customer for life.

Unprofessional, immature, disrespectful and sarcastic when questioned about a bill emailed for…read moreservices rendered without first calling to discuss the changes needed and get approval on price and what to move forward with. Instead of taking any accountability or kindly speaking into any misunderstandings, he immediately responded with sarcasm and disrespect - "Oh well we can undo the work we just did and you can have an non-functioning can instead." He ended up reducing the price. No kindness, non engaging and simply an a%#hole. Cold and cut off. He could have been having a bad day, bad month or bad year which I feel for AND you run a service business. Just lost 3 clients.

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

Been a customer for 20 years. John just put a new engine in my 91 Wrangler. Runs like new. Never…read morehad a complaint. Stands behide his work.

John worked on my 2000 Chevy Tracker (Suzuki Vitara) which is a problem child & not exactly easy to…read morefind Parts. He diagnosed problem Brake Lines rebuilding my System back to New Condition. He was very knowledgeable, reasonable & personable even working with me on Repair costs. I have found a great Repair Shop having had an outstanding results & Service

My wife and I raised 5 kids(drivers) here in Nevada County. Our family had 3-5 cars on the road at…read morethe same time for many years. We went to Tom's after being referred by a friend in 2010. Never have taken any of our cars elsewhere since. Tom and his crew are always honest, fair, and knowledgeable as well as teaching us more about our vehicles and how better to keep them on the road. We are continually thankful to Tom and his team. Roland

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!

The whole process was easy. Quick and professional. Stephine and her crew never fail in any area…read more Prices are fair. I have gone in for oil changes and for repairs and I am always happy with the outcome.

Been bringing my old Odyssey and old Outback here for most of this year and have been more than…read morehappy with the service and the time they take explaining things.

Have a 1951 Chevy truck that was customized years ago...before we bought it. It needed some…read moremechanical care, so checked with locals to find a reputable mechanic for classic cars and Eagle Automotive kept coming up. Met with owner Eric, and we developed a plan to get the old truck back up and running strong. Eric was extremely fair on his time and price and was very open about his recommendations and their work was great! I highly recommend Eric's Eagle Automotive! We'll be going back when needed!

These guys are great! Prompt professional repair services. They have fixed numerous issues with my…read moretruck and got it past smog! Thanks guys! I'll keep coming back when I need repairs!