Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is…read morepartially closed. Friendly,fast an a great place to do bussiness

Not sure what went wrong to make my 2nd visit turn out so bad?…read more My first visit at Nevada County Auto Repair for new front brakes went smooth and successful months prior... Brought in my 2013 Subaru Legacy for a P0171 code (lean bank 1). I own an automotive code reader, so I at least had a code before I dropped off car. Having some knowledge is better than nothing... I get a call a few days later saying they are still trying to figure out the problem, but have replaced front 02 sensor. At 5 days later, I am told they replaced the MAF sensor (without authorization). I would have authorized it, but it would be nice to know that was the actual problem, without guessing. I'm told at this point they will reset the computer, clearing code and hoping this fixes it... The day I pick up the car, I finally find out how much all of this is going to cost. I get charged almost $1,000 for an 02 sensor & MAF sensor. Bearing in mind both sensors on a Subaru are located at the front of the car, the MAF unscrews at top of engine bay in easy reach. I paid that bill calmly, and just wanted my car back, but.... I get out to the car to drive away, and see the "low gas" light on, and needle below the E mark on the gauge! I brought the car in with over a .25 of a tank. Not much, and I totally understand the mechanic needed to drive the vehicle around to make sure it ran ok after the work performed.... BUT I do not want to drive the car on E getting to the gas station to put more in, AND it's not good on the fuel pump to drive on "E"! I go back into the office, very politely explain the situation; and am told by both Todd & Kim(?) that there is nothing they can do, and NO we don't have a gas can to even give you a 1/2 gallon to get to the nearest gas station... At this point I thought I was on some kind of reality show and camera's were rolling to catch the look on my face, but this was real. Not believing all this, I left; hoping and praying I didn't stall going through busy intersections. Well, today I am right back at code P0171 with the same exact symptoms I had a month ago. I have no idea what other tests were performed, as the bill shows nothing of further diagnosis. Did they check all rubber vapor hoses? Was the PCV valve ok? Fuel pressure? Are the parts genuine OEM? I have no idea. I guess for $996.06 you don't get that info... Do this to help protect yourself: Watch Scotty Kilmer on YouTube and buy a code reader (at least get some idea of what's going on if you have to visit an automotive repair shop). Get everything in writing & ask for your old parts back (by law they have to give them to you).

My brakes needed to be checked because for the past month it's been shaky every time I would use…read morethe brakes and I was getting worried. I started to ask around and a lot of people directed me here. So I called and talked to Kim and had requested an appointment to get my brakes checked and she was so nice and very helpful! I dropped my car off in the morning before they opened & they got to work. I really appreciate how informative and polite Todd was, super professional and was also nice enough to give a recommendation for a tire place. Overall I will be returning here, great place!

I'm recommending Foothill Car Care, owned by Kilen not because of what they repaired but what they…read moredidn't. It can be difficult to find a business that operates with a high degree of integrity, honesty and professionalism BUT Foothill Car Care has all of these. Our 2007 Highlander broke down, the engine seized up. Long story short Kilen talked with me and said, "Honestly I would not recommend repairing it because the costs would outweigh the worth of the vehicle". He could have recommended the repair for upwards of $5,000 but he didn't. Truly, a wonderful and professional businessman and so very easy to talk with. MANY THANKS KILEN

I only take my car to Foothill. They are always fast, honest and easy to work with. I trust their…read moreadvice and appreciate their above-and-beyond service - every time.

The whole process was easy. Quick and professional. Stephine and her crew never fail in any area…read more Prices are fair. I have gone in for oil changes and for repairs and I am always happy with the outcome.

Been bringing my old Odyssey and old Outback here for most of this year and have been more than…read morehappy with the service and the time they take explaining things.

the most amazing honest!!!!! always have my service done…read morewith utmost competence and never fails to be friendly and very communicative! i truly am so happy to send my child off with great safety to university.

This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.