On June 23 we dropped our SUV off for leakage, We got it back to the tune of $877.61 to replace the radiator and hose. On July 19 we picked up a radiator cap as the upper hose was collapsing. Didn't solve it so on August 6 we dropped the SUV off and they blew the overflow line to the overflow tank and told us it was clogged, Okay, problem solved but the owner charged us $25.00 after we spent all that money. That line should've been checked when installing the new radiator. I did not mention the $25 charge as the owner tends to be a bit snippy. Nate who ran the counter is now gone;-( Yeah, I know, it's only $25. I spoke with the owner about doing an alignment on our Tahoe but now I'm not so sure... read more

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is partially closed. Friendly,fast an a great place to do bussiness read more

Integrity and honesty is what I got when I had a rattling noise coming from my LR tire. They fixed the problem sooner than they told me it would be done. I think they only charged me $25-35. I don't remember but it was cheap. read more

I trust this shop and really appreciate the great service I have always gotten. Nate and the guys explain everything to me and are patient with my questions read more

I just can't say enough about Nate and the guys at The Auto Shop. I have a 2003 Ford F-250 turbo diesel and a 2013 Nissan Murano. I've never gotten out of an auto shop for $77.00! Expect to pay for only what's needed, if they upsell you, it's because they understand the value of maintenance. Dang, an honest repair shop... read more

Nate and the team at the Auto Shop are excellent. Honest, good work, and they'll work with you around your schedule. Great guys.

Had some repairs down there. Time will tell if they did good work. My only major concern is when you drop your car off they don't give you any paperwork they do not write down the mileage you just give them your key so you have no way of proving that you even dropped your car off . I know if the bar finds out they can get fined and they should get fined. What concerns me if they're cutting Corners like that where else are they cut in corners on ?? read more

Nate and the fellas are great. Always honest, always fair, always fast. They all ride mountain bikes and they have 2 shop dogs (sometimes 3 lol) and are always personable and willing to bs with you... nuff said. read more

Great customer service, Brian did a outstanding job on my car. I recommend them 100%.

Nate & his crew of mechanics are awesome. I had my old Kia serviced there several times and all the things I wanted to have fixed were fixed in fewer than 3 hours for a very reasonable fee. Recently I bought a used Corolla and had it checked out by the Auto shop. Except for a small crack in the window washer fluid container they gave the car a clean bill of health and charged only 1/2 hour of time. I will be a customer for life with these guys and truly recommend the Auto Shop as being one of the most honest shops in town. read more

DO NOT TAKE YOUR CAR HERE !!! I took my truck in to have the sway bar and tie rod replaced. ( front end stirring) . Asked for a quote and was told they would need me to drop the truck off and would call later that day with the quote. They then call me back the next day saying all four of my tiers ( witch are less then year old ) are bad and need to be replaced and that they didn't even take a look at the sway bar or tie rod ( front end stirring) . I then waited the the rest of the day and finally got a quote back and was multiple hundreds more then an other auto shop quote . I then pick my truck up the next day to make it 3 miles down the road to my engine miss firing with hard nocking and check engine light blinking . When I called the shop and talked to the "owner " and told him what is happening he said they had nothing to do with it and could have been from the truck be park in the parking outside and it had rained over night. He basically is blaming my perfect good running engine with 130,000 miles is miss firing and nocking from being park out side in the parking lot while it rained over night . These peaple are con men ! He then Told me I could bring my truck back in but I'd have to drop it off while they tested with a code reader ( witch takes less then 2 minutes) . Then he then hung up on me after I told him I don't trust leaving my truck there again and I'd would need to be there . This felt like a very normally a currants the way I was treated and how they handled the situation. I'm sure this is not the first time they have done this to customers. read more

Best auto repair shop in Nevada county. Reliable and knowledgeable mechanics, economical pricing and professional service.

These guys are great!! I didn't want to take my diesel truck to get serviced at the dealer in Auburn and I knew that the guys here had worked before as Ford mechanics and knew the Diesels like the back of their hands. They are very nice, skilled and super honest. They won't try to jack you around and it's nice being a woman and being able to trust them. Prices are very fair for the work done as well. Become one of their regular customers and they are super accommodating especially when there's a vehicle emergency. But they get booked up quick so be prepared for that. I won't go anywhere else for mechanical work! read more

I had my truck towed to "The Auto Shop" on McCourtney Rd in Grass Valley, they fixed my truck in less than 24 hours, were profession, honest and kept me informed on what was wrong, the cost and answered my questions. I highly recommend them! read more

I took my grandmother to have her car looked at because the check engine light was on. The gentleman ran the code and it ended up being that her gas cap was not screwed on tight. This created a "leak" in the system and triggered the check engine light to come on. Not only did they not charge her for the appointment, they topped off her low coolant at no charge. A very honest and trustworthy mechanic, we will definitely go back!! read more

THIS IS A 100% HONEST REVIEW. JUST BE AWARE OF THE TRUTH!! We've taken our vehicle here a number of times because of the reviews on this website. We eventually discovered that was a HUGE MISTAKE. I am now in the process of turning these guys into the California Bureau of Automotive Repair. They did NOT fix our vehicle after a number of visits. I have solid written proof that they made so many ILLEGAL modifications to various parts on our vehicle, it now barely runs and it will NEVER pass a smog test because of their ILLEGAL repairs. I can't believe a repair shop would even do such a thing but they did. The owner may appear to be a nice jolly ol' guy, but that certainly doesn't give them the right to make illegal modifications to your vehicle. I am now also thinking of suing. It has cost us $889.89 to fix what they did. ALSO - MAKE DARN SURE YOU ASK FOR ALL THE OLD PARTS, or you will truly be sorry! read more

Always honest and fair. Rusty and his guys give great service and advice. You won't go wrong if you trust your mechanic work to the auto shop. Thanks again Rusty. read more

Rusty is the best mechanic around. He is very honest and truly out to help you and not just take your money. I will not go anywhere but The Auto Shop. read more

One of the best honest mechanics I've met in the area, Rusty is always so nice & accommodating. He tells you when it's something easy you can do on your own & tells you when it's something bigger that should be done by a professional. Reasonable rates & honest service are why I go back here every time. read more

I take my vehicles to The Auto Shop and have been so happy with the value and honesty I receive there! I refer them highly to my clients who move to the area. read more

I have been in Grass Valley for about two months and immediately began looking for a mechanic I can rely on. After visiting about 5 other shops I ended up at The Auto Shop. They not only provided awesome customer service but also saved me several hundred dollars by not selling me on services my vehicle didn't need. So all in all, I saved money, had my water pump replaced, oil changed, car washed and vacuumed in a timely and professional manner. Id recommend this Shop to my family members, friends and co-workers. read more

Do you want an auto show that is skilled, honest, thorough and organized? Look no further! This place is great. Rusty and the guys work hard at what they do and make every customer feel at ease. read more

The Auto Shop is that rare thing--a skilled, reliable team of mechanics who consistently deliver high quality work at the lowest price...and they are honest! How rare is that? Rusty and the Gang have been servicing our cars for several years now, and every single time they amaze me with the quality of the work and the price. Plus, they are super nice people! If you are looking for a good deal on getting your car fixed, you need look no further. The Auto Shop will take very good care of you! read more

These guys have been great. My husband and I have used their service on more than one occasion. After tons of issues with our A/C they were able to solve the problem and the pricing was extremely affordable. They also repaired a faulty motor on our power windows. I just made an appointment to have my seatbelt repaired as it's not catching anymore. Great service, super affordable. I'm sure I will continue to use them in the future for any repair my car might need. read more

The Auto Shop is the ONLY place I'll take my vehicle. Rusty and his crew are always so nice and helpful. I trust them completely to take care of my truck. They have excellent service and are affordable. I've had many oil changes, tire rotations and even had to replace the whole front end of my truck. They make sure it's done right and that you drive away in a safe and reliable vehicle. Just yesterday I was there dropping my friend off and I asked Rusty take a look at my windshield wipers. (I had them replaced not too long ago.) He immediately noticed they were faulty and told me he would order new ones. I got a call this morning from Rusty himself telling me they were in and I could just swing by any time and he would put them on for me...no charge. The Auto Shop always makes me feel like family and I will continue to take my vehicle there. Thank you Rusty and The Auto Shop! read more

Many thanks to the gang here at the Auto Shop. My car died in the lot. They pushed it in and changed the starter timely, even though they were super busy. I was amazed and satisfied with my visit there. read more

This business is a great asset for the community. Rusty is honest and if your vehicle happens to be for a young person, he has it checked out as if he were the parent. This business runs on integrity, doing fine work, and being very easy to deal with. They will bend over backwards to help you out. read more

When I took my car here it was not fixed the first time. The day after it was supposed to be fixed by the mechanics, it overheated. I took it back in to get fixed again. I was told that it would be done in 2 days so when I went back to get it Rusty got very mad at me and threw me keys across the counter and told me to take my car and cursed me out. I left in tears because I had spend $800 to get my car fixed and was turned away with a car I could not even take out of the parking lot. After asking CHP what I could do because I was treated so horrible. They had said there was nothing they could do. After getting my car home and having a mechanic come look at it. The parts that I was told had been removed and replaced were still the old parts. I would not recommend this place to anyone!! I am only 22 years old who is trying to get my life started with a home and a working vehicle. read more

Extremely rude customer service, anyone that tells a customer to "hide their face" should be put out of business in my opinion.

I had a problem late on a Friday afternoon and was moving out of state two days later. I called and spoke with Rusty and explained my predicament and he told me to get there within 30 minutes and they would take a look at the problem, even though they were super busy and already running behind for the day. From the time I called, got over there and drove away with new rotors on my car was a total of about 90 minutes. Service like this is hard to find any more! I now feel safe to hit the road tomorrow. If I wasn't leaving the area I would take my car to them for everything from now on. HIGHLY RECOMMEND, THANK YOU RUSTY AND EVERYONE THERE! read more

I cannot express how helpful this shop and specifically Rusty was during a stressful time. My son was driving from Chico to Wyoming for a college project when his vehicle started overheating. After being turned down by several area shops, Rusty agreed to take time out of their busy schedule and fit in my sons vehicle right away. Rusty was able to quickly get my son back on the road in no time and did not charge him unreasonably during the process. I highly recommend this business! Thank you Rusty! read more

Rusty's Auto would be the ONLY auto shop I would ever use if I lived in the area. I had the misfortune to break down on the 80 near Donner's Pass and was towed to Rusty's shop just before it closed. Instead of making us wait overnight, he had his crew on the job immediately. They went overtime, in spite of a snag, to get us back on the road in time to get home before it was insanely late. Rusty treated us like family! We truly appreciated the honesty, the quality of work, the pleasant customer care, as well as the generous discount. read more

Best experience with an auto shop - EVER! My car had been leaking coolant for a few weeks and I was just waiting for the other shoe to drop. The day it did I was close to The Auto Shop so I called and talked to Rusty who said to bring it right in but they might not have time to get to it until the next day or two. He diagnosed it as my water pump and I proceeded to try to get a rental car for a day or two. When I struck out on rental cars because none were available he squeezed me in and fixed my car in 2 hours! Amazing! read more

The nicest people, best work, and greatest deal in town. Would give additional stars if possible...

Took my truck to them on the recommendation of a friend, was really happy with their service, and honesty. Plus they washed my truck!!!

The Auto Shop has always gone out of their way to take care of my commercial account. I trust Rusty and all of his crew completely, and have found them to be the most honest shop I've ever used in Grass Valley. No excuses ever, and always done correctly the first time, and on time. read more

Rusty does it again! Towed car there on weekend and call him Monday to have him check it out. Calls me back, cars fixed. Show up to pay and he says we can cover the tab next time. Super honest guy wouldn't go anywhere else. A big thank you to The Auto Shop! read more

First time customer. I was 40 minutes late for my appointment (yikes) and they were super nice about it. Pulled my car into the service bay and fixed a broken fuse in like 5 minutes and wouldn't even charge me. So 5 gold stars for being kind to a space cadet, not making me feel badly for being late, and fixing an annoying problem for free. I will most definitely return! read more

I've been going to the Auto Shop for several years now, with much satisfaction. I recently took my sequoia in for a terrible noise coming from the engine compartment. Fearing the worst I told Rusty to check out and let me know the damage. Much to my surprise, he told me it was a drive belt that was the culprit, had it replaced and on my way the same day. Kudos to the whole team at the Auto Shop, they're fast, honest and friendly. read more