Fantastic customer service! All star is my family's go to for car help as they are honest and just good people. Feels so nice to know they aren't going to try to take advantage of the fact I know nothing about cars. They always try to get me the lowest price and that is very appreciated. They go above and beyond! Would recommend! read more

I was contacted by the owner after having a discussion he offered to help me out with the inspection cost and in my opinion made things right I do appreciate the time they have taken to understand where they went wrong with my visit, very professional! Thanks Justin. read more

Fixed turbo hose issue, intake manifold & related parts replaced, exhaust manifold tightened. Car ran better then had in three years Cost was reasonable & shop is totally reliable read more

took our Tacoma in for a check up before listing it for sale. Scott was extremely thorough and very helpful when discussing resale values. the price was very fair. I will definitely be returning for care on my other vehicle as it is needed read more

I can't say enough good things about All Star Auto. When I was really down and out, they stepped up in a way I will never forget. They helped fix my brakes and rotors, gave me an oil change, and even put new windshield wipers on my car when I truly needed it. What meant the most to me was their kindness and honesty. They helped me through a non-profit program that supports single mothers and people in need in the community, and they treated me with respect and compassion the entire time. You don't come across businesses like this often. All Star Auto is not only professional and skilled, but genuinely caring. I am so thankful for everything they did for me, and I highly recommend them to anyone looking for an honest auto repair shop that truly cares about its community. read more

Went for an oil change. Took much longer than I was told and was late to work. A few fluids were marked "in severe condition and needing immediate attention", but they never called or found me outside to ask if I wanted them taken care of. I had to make a second visit just to have the paperwork explained to me. I had those "severe" fluids checked out elsewhere and it turned out the fluids were just fine. read more

These guys are crooks. Took my Dodge vehicle for a would not start problem. Receive a call "fixed, test driven, ready to pick up". Paid $709.00 dollars, but when they went to bring my auto to the office it would not start (same problem). Said they would find out "why no worky" wanted me to leave it and come back. But after several weeks "still no worky" and they towed my car off site. WOULD NOT REFUND MY $709.00! read more

the team here is so amazing and so patient. I've had so many issues with my truck and they have helped in every way. especially Eli! 10/10 recommend! read more

The best auto and customer service. Tell Eli I sent you. I called all over Grass Valley and Nevada City looking for a shop that could service my Ford E350 V10 they were happy to help me out. I will take all my vehicles to All Star Automotive from now on. Nice finding what I needed locally. Thanks guys! read more

Honest trustworthy mechanics five stars good guys!!!!!!!!whatever your car needs they can fix reasonable and honest I highly recommend this shop read more

Disappointed in the quote received for my BF vehicle. Very pricey. BUT, the fact they were adding items on here that weren't necessary was extremely uneasy. Won't even bother calling back. Also, we learned after the fact - my friends vehicle was here and also had additional items added they didn't request initially, that when they left the lot, the vehicle was having issues with leaky hoses. Luckily, they flagged some workers down that were still around so they were able to "look at it"....with the line coming out of a tech, " Oh, I didn't hear that when I moved the vehicle here.".....the whole point of going somewhere is to make note of issues and fix them when thousands of dollars are spent. So we tried, but we won't use. The stars are because my friends were able to so far use the vehicle they brought in, hopefully nothing bad happens! Will keep you all updated because thats what Yelp is about, honest reviews of our experiences. The good, the bad and the ugly. read more

Our Acura MDX that broke down while were in Tahoe. Coming from Oakland, I had no idea what best mechanic in the area to choose to have the car towed to. Thank heavens I chose All Star. They went above and beyond to take care of us. If I lived in Grass Valley, I hands-down would be a forever customer!! Amazing people, service, advice ... they put my faith back in human goodness. Thank you to Eli, Justin and your whole team for the best possible service around!!! read more

I could not be happier with the crew and the work All Star has done for me. Over the last few weeks they've done extensive work on my "Baby" my 97 Jeep Cherokee Sport. Dale is a Jeep enthusiast as well and I've enjoyed our love of Jeep camaraderie moments! I appreciate how they're so detailed oriented, keep excellent records of what's been done to my Jeep, notify me of upcoming needed maintenance so I don't have to remember, and their customer service and communication is off the charts! They even gave me a loaner Jeep which was outstanding! Super friendly, helpful guys! And for all the work I had done they were thorough and quick! I never got a call saying "Oh, we couldn't get the part or it's going to be another few days" like many auto mechanics do and I really appreciated that! Looking for mechanics who care, go to All Star Automotive! read more

I called all star auto about a timing belt replacement on a 2008 mercury mariner 4 cylinder. Even though it has a chain instead of a belt, I was quoted $1500.00. I called Douglas auto and they told me that the Chain doesn't need replacing unless there's a problem. Douglas auto also said I could go 400,000 or more unless it needed it. I appreciate honest mechanic's. read more

I love All Star and I won't take any of my vehicles anywhere else! The service guys up front Eli, Taylor and Noah are super friendly, helpful, and help schedule maintenance that work with my schedule and budget. Techs Luke, Kirk and James always take special care on each car they work on. Truly a family style business. Highly recommend!! read more

Excellent Service Showed up for a smog without appointment, they were quick to get me in and out. Very inviting and friendly definitely would recommend. read more

Honest and trustworthy, Justin really helped me out with my 03 Dodge Ram. I will be bringing all my vehicles to All Star and highly recommend them. . Great Folk !! read more

Amazing service- they even washed my car for free! Really stellar. Front desk guy was really nicegreat rates great service

This is the best automotive shop I've been to. Ever. Their customer service is second to none. I have always been concerned about mechanics up-selling things that aren't needed. These guys showed me things to keep an eye out for and added their recommendations to the invoice. Honesty is the best policy. And their honesty earned them a repeat customer. Thank you! read more

I took my car in for an oil change! Great price and excellent customer service! I left my car and went to work, not even 1 1/2 hours later I received a call from Tom that my car was done! Thanks again Tom and All Star Automotive read more

They always take good care of my vehicles Been going to All Star Automotive for years now and don't intend to go anywhere else :)

I took my car here for transmission repair because I had seen so many great reviews online and decided to give it a try. Although the customer service from Eli was fantastic and they did call me with updates on my car to let me know of progress being made and I am glad to have the car able to start up again.. I'm having to take it into a secondary mechanic at JT Industries after feeling strange jerking while driving and wondering why my check engine light won't go off, and my speedometer is off by almost 10mph (from what my boyfriend is guessing the sensors from my old transmission was never put on to the new one that I supplied so the car is having a difficult time shifting and reading the correct speed I'm going), and the AC used to work before I had brought it in and now it won't which I was hoping would fix itself out (when I asked the guy at the counter how much it would cost to fix I was told it would be another $1k which I wasn't willing to drop just then.) After a couple weeks of unease from the strange sounds when driving and finally asking my boyfriend to look at my car for me, when we looked under the hood we saw that the oxygen sensor wasn't plugged in, the brake master cylinder wasn't plugged in, and the transmission wiring harness wasn't routed where it goes (it was outside of the hardlines) so it was flipping freely (and under hard braking it could reach the fans and be destroyed.) I was told multiple times since I supplied the transmission that the part itself was under no warranty from them and I admitted that I understood this and I still do, but the work itself I feel should still be held accountable. I feel awful leaving a less than 5 star review but after seeing the carelessness left under the hood of my car and having to get things corrected elsewhere I'm disappointed especially after dropping nearly $2k on their work and walking out with more problems. I've put off leaving this review because I dislike confrontation, but its so much money to put into just to stay quiet over. read more

All Star Automotive - Auto Repair Near Me - Grass Valley, California

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I went to all star for an oil change for my 2017 subaru outback. I called 6 different shops in the grass valley area (why pay more?). They ranged in price for a synthetic oil change from $45 (all star) to $75, with most in the $60+ range. For the same oil change!! So I booked an appointment (about 5 days out) and today went in for the first time. The shop looked brand spanking new and was clean, like eat off the floor clean. The guy at the front desk was professional and friendly and courteous as can be. He directed me to a sweet family run place called Warehouse Deli up the street to get some grub while I waited. And the best part? They washed my car AND rotated my tires. No extra charge. My total bill for about an hour of their time, synthetic oil and filter, tire rotation, wash, chassis lube, and 27 point inspection? $45.53 Wow. Incredible. I literally saved $20-$30 by going here. If you throw in the car wash (not bad!) and tire rotation, more like $50!! Maybe they're running some kind of promotion, as they're posted hourly rate for work is $110. Whatever it is, I loved their orientation toward service. I think I just found my next mechanic. read more

Had two oil changes done over 6 month period. Both times they lied on the receipt stating that the tires were checked and set to 32 psi. After a couple days post last oil change I started to notice the car running funny. Had to take my car in to a different auto shop cause I felt like I was hydroplaning all the time. Only then did I find out that all 4 of my tires were critically low (21 PSI). They told me that tires loose pressure over time and that there is no way they were ever filled since I bought my car 1 year ago. This of course means that All Star Auto simply checked the box next to the tire pressure and wrote down 32 PSI. Because of this I was getting horrible gas mileage for months. I also noticed they didn't fill my washer fluid for my first oil change. They checked the box that said "level ok" when it was empty. Overall, I think this place tries to cut corners by not really checking parts of your car that are on the list. I know the oil change price is a bargain...but not if they are skipping steps which ultimately causes me more money as a result. read more

Awesome people. I had to have my engine replaced and being that I had a third party warranty (they don't like to lose money) I thought I was doomed. After reading my warranty contract I didn't think it would be covered. These guys worked with the warranty company and in the end the company paid. It must have been a pain as the company sent out inspectors twice I think. I got my car back with a new engine with it's own generous warranty. All in all a great experience. I'm usually pretty untrusting when it comes to mechanics but I'll be back. Also going to be my new, go to oil change place. Thanks guys. I know it was a pain dealing with Alpha and I appreciate your patience and communication. Cheers! read more

Unethical and incompetent. I took my car to All-Star because it was overheating and I had steam coming from the engine. I told them there was a leak as I could see coolant all over the engine. They proceeded to keep my car for three days as they could not figure out why it overheated. At the end of the three days, they told me they replaced the radiator cap that they hoped it would fix the problem. They charged me almost $600, for "hoping" they fixed the problem. Fast forward about a month and my car stopped dead on a busy, two lane road. I had it towed to Import Auto, based on the recommendation of the man who helped me get it off the road. Import auto immediately found a leak in the radiator (which caused my car to overheat in the first place) the head gasket was blown, the head was warped, and there was a hole in cylinders one and two. I asked what it would cost to have it fixed, and at this point they said it would cost between $1500 and $3000. They only charged me 50 bucks to have it diagnosed and they found the problem immediately. I took it back to All Star and asked them to reimburse part of the $600 they charged me for not finding the problem. He refused and told me they had done nothing wrong. I went back to the other auto place and asked them to look over the invoice and they told me that All Star should have known to check the head gasket when I first brought it to them and pulled the spark plugs, none of which they did. Basically they wrote down a bunch of little test they did it had nothing to do with the actual problem. The other auto places' comment was that I had been highway robbed. Conclusion: All star is a joke when it comes to understanding and fixing cars. They don't know what they're doing and they put charge you to to three times as much as everybody else, and then deny their incompetency. I would recommend to avoid them read more

Best of the best. They must be aware of the stigma surrounding dishonest mechanics. They do everything in their power to be completely transparent - showing you first hand the issues your car may have. The pricing is fair. Not to mention $19.99 oil changes. You can take your car here and you can do so with the utmost confidence. read more

First time here and had a great first impression! I came for an oil change and the guy at the desk seemed well educated in which oil would be best since there were a couple that were recommended. Also if you like their page on Facebook you get $5 off with it already being a really low price. And I got a car wash free of charge. This will be my new place for oil changes or any car services I need done! read more

Best mechanic shop in town! Great deals and hard workers. Just had my starter done. I give them 5 stars for honesty,cleanliness, friendliness and customer service. read more

I took my car to have it repaired, it took them 3 months to fix my car and I had to take it to another mechanic because they did not give me a good service. I can't believe these people are getting paid just to finish half of the work; I can't imagine what would happen if these people were not paid, by far the worst service I have ever received in a workshop. read more

The team at All Star are fantastic. So nice, helpful, and totally great pricing. i really appreciate finding an automotive center that is a locally owned business where people treat customers with care. i know next to nothing about taking care of my vehicle and they helped break down all i needed to know, so that i can take good care of my car. Any time i need something done for my car, i will absolutely be back to All Star Automotive! read more

If you ever need work on your vehicle, take it here! Absolutely amazing team who will go above and beyond to help you out. They're honest, knowledgeable, efficient, real people and a true family. Thank you for getting me back on the road, truly appreciate it! read more

Have now been to this shop multiple times. Justin is a front up, respectable and professional man. His daughter that works the front desk is super friendly! The worker that helped me out with my diagnosis on my car was very knowledgeable and helpful. Every time I leave this place I feel taken care of. Great deal on an oil change too! When I arrived there they asked me if I needed a ride anywhere... so that is a nice touch. They also gave my car a nice wash with the oil change :) read more

Incredibly helpful! Informative! Kind! Wow. Very special place. Anthony is truly a master mechanic. Appreciate and highly recommend this all star team. read more

I came in to get my oil changed on my 2003 Toyota Echo and left with and oil change along with a complementary tire rotation and car wash! The crew is super helpful, informative and thorough. They seem like a real honest shop with a great staff -- I can't speak for their other services but really recommend this place for oil changes. I will be back. read more

I'm not sure if these guys are ignorant lazy or liars, but had a situation with my Prius where they told me I needed two different parts replaced on my vehicle, a pump and a serpentine belt which supposedly had cracks (it did not) and the pump was fine. After inspecting them myself that was obvious. Had brought my Mercedes there for a lack of power and an oil leak. They could not diagnose the lack of power and said there wasn't any. My car later died mid flight in the middle of the highway. Said they found the oil leak by using UV dye....apparently UV dye works only after driving the car with it in the oil after 5 days which they did not do. Charged me for that "work" when I know for a fact they literally drove the car around the block for 30 seconds and charged me a premium. In conclusion I would not get any mechanic work done here, they're only good for an oil change and don't know if I'd trust them with that. Trying to make a quick buck by charging for unnecessary work read more

So after I wrote my initial review, I got a call from the owner of All-Star Automotive who wanted to ask me about my experience. After I described it to him, he said that he appreciates me bringing this to his attention, this is not how they do business, and he would like to offer me a free oil change (with complete service) for free if I would give them another chance. Now, before this call I would never go back there, but I thought if he's willing to offer that to one customer based on one bad review, maybe I at least owe it to him to take him up on such a generous offer. So here goes my new review: When I walked in this time, I was greeted by Justin, the owner, who was not there on my last visit. He was warm and friendly, and answered all my questions about my car. I was wondering about my suspension, so when my car was up on the lift for tire rotation, he took me out and showed me the suspension, pointing out the areas they look at and what they look for. My car had developed a new issue as well (on the drive there!!) and he talked to me about it without really recommending anything but making sure we could diagnose the problem accurately. They changed my oil and filter, rotated my tires, inspected my car, and even threw in a car wash, which it badly needed. All in all, I admit I was wrong about this place. It was still a weird experience, and I don't think he had his best employees in that day or something, but I would go back there again thanks to Justin's excellent customer service. Managers of other stores: take note, this is how you build a successful business with plenty of loyal customers. read more

It's really challenging to find excellent mechanics, but you don't have to look any further than All Star Automotive. They do good work, are solid on their communication, and take really good care of their customers. I'm a huge fan and grateful customer! read more

We recently started using them to do our fleet service on our trucks. They have been flexible to getting us in and out the door on evenings and weekends, and we get our rigs back fixed, cleaned, and at the price quoted. Keep up the good work ! read more

Best experience I've had at a mechanic in a while. Very thorough, friendly people, and my car is running great. Highly recommended.