USE THIS COMPANY IF YOU A. Don't care about your sanity or mental health or B. LOVE Headaches and dealing with nightmares. Also- feel free to recommend them to your mortal enemies.
For a price tag that isn't cheap, one would think they would be getting a top of the line service, with no headaches and gimmicks. Incorrect. Our experience with Power for siding couldn't have gone worse. It all started when we received a confirmation call about our start date and dumpster delivery. So it came as quite a surprise when the day came and went and no dumpster appeared. My wife had to call and ask what was up and they surprised us with letting us know our project would be delayed several weeks. No problem but, why did they call us 24 hours before to confirm it? This is a super unorganized company is the answer.
The next issue was when the delivery driver was a complete dick to my wife while dropping off the material. Ok, things happen. Unacceptable but I moved on, just chalking up his rudeness to a bad day. Wrongo.
Next start with the real issues. They destroyed, literally destroyed our Verizon Wi-Fi system, removed it, put it back upside down, and didn't cover it and of course there was a state of emergency and it got flooded/destroyed to pieces. Thanks guys who were "experts" in their training! LOL. A funny joke from power I suppose?
This one really takes the cake. Michael, our site manager, tried to charge us for THEIR mistakes. We signed a contract, which my understanding of a contract is that you are locked into a rate. He tried telling us that we had to pay 5K MORE than we were quoted. I obviously lost it at this point, said that was unacceptable we would have to pay for his mistake. After uncomfortably arguing for what felt like an hour (it was an actual hour) he was able to work it out with his boss and they ended up eating the 5K. But thanks so much for trying to rip us off to our faces!!! Imagine if we were elderly or just not as fast? RIP OFF KINGS.
Next our Wi-Fi cable was cut again. Like, are you guys kidding me? I mean, I am not in construction, nor do I know a thing about installing siding.... but I definitely know, I wouldn't be walking around CUTTING CABLES to anything. Much less doing it twice!! So this was super infuriating for my wife who works from home. Really stellar to be without Wi-Fi for several days. Thanks Power!!!!
The pop ins that they don't do anything about, that you sign in your contract, yea they were littered all over our house. From the carelessness of the guys installing it. We still have them. See photos for example.
Our yard/driveway/flowerbeds/backyards/patio/tree beds are still littered with microplastics from the installation. I guess they will become a part of our home. At this point it was just funny with how horrible they were.
So after they leave, pack it all up and head out... about a week or 2 later we started having some strange power issues with our house. For example, we only had electricity in our bedroom and dining room. Literally power was out in the entire house, our fridge, dishwasher, lights, bathrooms, we had NO POWER in our house. Not knowing what was up we called an electrician, couldn't fix it, then PSE&G came out around 9pm.... the guy asks, did you recently do any work to the outside of your house?" to which we replied, "Yes we had our siding redone". "Well", the guy says, "they didn't properly re-connect your cables". AVOID THEM. I am trying to warn you!!! They just don't know what they are doing at all.
The icing on the cake came last week when I went to rake the leaves. The MOTHER FCKRS STOLE our rake!! They asked us to borrow it and then just decided they needed it more than we did. Foolishly, we didn't check to see if they returned it. We are still waiting for a reply from Michael on how to rectify this. Best believe, I'll get a rake or a credit for one. F Power.
I would NEVER in a hundred years use this company again or recommend it to a loved one. Again, if you know someone you do not like and would like to recommend them, go ahead. This company is a HARD PASS from me. Will never use again. I saw them talking to my neighbors, but fortunately I warned them about their sketchy, shotty business and they used other people. read more