Compared to another metal scrap yard I was just at, just the service alone was worth the drive…read more We had a lot of steel, aluminum, copper and brass (leftover from remodeling our house). We initially went to another place off Euclid was just just shiesty, but traded in our steel and aluminum there, but felt our weight was off with them. So, we asked to weigh our copper and it just didn't seem right, so we decided to drive to Potomac. Right away, the drive through line was a good sign as well as the great customer service with staff assisting you to unload. Turns out the other place was underweighing us. So, just for the service alone, I'd take my scrap metal here!

I've taken a few items here for recycling. They have always been friendly and provided quick…read moreservice. Never a hassle over what I'm bringing them.

These guys are the best when it comes to scrapping your metal. They're very knowledgeable about…read moretheir business and always process your paperwork efficiently. And, they are always such a friendly staff, no matter what the weather or the day. It's worth the 80 mile round trip. AND they speedily process your transaction all the while staying safe with masks and gloves. They excel in Covid19 safety for everyone in the facility. Amanda, Kelsie, Marco & Chico along with the rest of the gang, always have a kind word, a nice smile and very welcoming no matter how much or how little scrap I have that day. The customer service is outstanding and I'll never go anywhere else, although I've had friends suggest other scrapyards that are closer. I've been doing business here for approximately 10 years. So, this is my home. After all the business we've conducted together, we're just like family. I look forward to scrapping here for many years to come.

Amanda Lloyd and her team are awesome. I live in Manassas and glad to have a company that has such…read morehard working and polite people, keep up the hard work so we do not have these hoarders digging through our stuff to get metal. Thanks Amanda

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Two men came to remove an old china cabinet which was very heavy…read more Kenndrick Allen and Nazir McDonald were very profesisonal and efficient. I love Junkluggers

I was THANKFUL and BLESSED by their service! I took 2 items to be recycled on 5/16/26 to their…read moreLeesburg event. It was very convenient! The people they hire to manage their traffic flow were top-notch! Their rates were EXTREMELY reasonable! The staff performing their services asked me if I wanted to watch them shred my hard-drive--that was IMPRESSSIVE! Their staff really knew their jobs and were SO PROFESSIONAL! I can't wait until they have another event!

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!