Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Kendrick and DJ were awesome! When they arrived they introduced themselves, explained the process,…read moreand once we approved the quoted price, they got to work. We had some large furniture pieces to remove and the guys were respectful of our home as they had to manage some tight doorways and corners to get everything out. Our job turned out to be bigger than they estimated, but no problem! They called in reinforcements, and Jeremy, Jacob and Connor showed up late in the day to help finish the job. At the end, they honored the original quote, despite the load taking up more space than anticipated. We would definitely recommend The Junkluggers of Gainesville!

In the past, have had problems with reaching someone in the office when I have had problems, they…read moreare much better now. They never miss my house on collection day and the drivers are friendly. Very happy with American

They refuse to pick up recycling in spite of reassurance from the customer representative(s). I…read morecalled twice to confirm that recycling would be picked up and both times was assured that pickup would be handled. However, it would seem as if they just skipped right my house leaving me with a pile of boxes and full recycling bin that now has to wait yet another week.

I have been wanting to compost for a long time, as I love to cook and have a lot of food waste, but…read moreI'm not a gardener and so the work to do so myself didn't make any sense. I was so happy to find Compost Crew, which is not only such a reasonably-priced and easy service, but their customer service is absolutely top-notch. I've had bins stolen off the sidewalk--they've replaced them. I've had to cancel because of financial issues, they've been willing to let me keep the materials for when I can resume, and I have every intention of doing so! I honestly wish I could work with them in some way, they seem to have a really ethical and empowered approach to everything they do!

They do a great job of picking up the compost most of the time. However, sometimes they make…read morebonehead decisions which leave their customers in the lurch. For example, this year they decided to deal with Thanksgiving they would skip all their Wednesday customers until the following week. This left those of us who have our compost picked up on Wednesday with a full bucket of compost right before we went into the Thanksgiving holiday the very next day with large family gatherings. So now we have an entire weeks worth of compost in our bucket plus the compost from a large family gathering plus, we have to wait a week while we fill up our bucket before it ever gets picked up. I don't know what genius came up with that idea but it definitely does not show management's ability to walk a mile in their customer shoes.

This is an excellent company. They were very flexible, responsive, and cooperative on scheduling…read more They delivered on everything they promised by being on time and completing work quickly at a very competitive price. They moved our possessions out of a two-bedroom apartment into a local self-storage in addition to taking away some items we didn't want. They also helped with other tasks beyond what was promised on the work order and were nice, friendly, and helpful all around. Joe, the owner, and Thomas did our job and were the best. They are also great because they can respond on a same day basis if necessary. We will be using this company for all our near term junk removal, clean up, and local moving needs. We highly recommend them.

I only give 2 stars bc of all the different pricing I got. When I booked them the woman on the…read morephone said the most I'd be charged was $635. The truck was so small and couldn't fit all the stuff. The 2 young men were very polite and worked hard. One trying to justify why it cost so much. Was not justified at all! It was the size of moving 1 bedroom apartment. Yet they couldn't make it fit. But they tried their best which I truly appreciated! I was desperate and needed the stuff gone. Then I heard mam'e what do you want us to do bc we can't fit in one load. All I could hear is another $900 bill. I told them thank you take whatcha got and go on. So here I am wondering who will carry the rest??! Again I thank those 2 young men. They said they are working 70 hours a week. Apparently the owner is ok ripping people off!

I rarely give 5 stars to anyone but... This is a reliable,…read moreprompt and honest small businessman. His rates can't be beat. If you need something hauled away, this is the company to use. He made himself available to accommodate me and my family. I will definitely use him again in the future and recommend him and his team over and over to friends and family. Keep up the excellent work.

I couldn't recommend this service more. Leon from DMV Hauling Service was very responsive and…read morestraightforward, from the moment he sent me a quote for my mattress removal, to the moment of payment (which happened after he took the mattress to the dump - so I never even had to worry about satisfactory completion of the job). His price was far more affordable than any other places I received quotes from, and he was available to do the job immediately. The mattress was in an apartment building and I wasn't home to let him in, but he followed the instructions for gaining access without a problem, and the job was done within mere hours. Wish I could give more than just 5 stars.

I am furious. I was notified by email yesterday that my auto-pay was suddenly declined with an…read moreactive credit card. I was on the phone with four reps, explaining this in the most polite terms. I got two hang-ups and by the fourth rep and two hours on the phone, I simply gave another card, because I was told I would have to transfer to another line to ensure payment. Then, I received a new email that the "new" card payment is declined. There is no problem with this card either. Previously, I have had other issues with pick-up. I see several negative reviews on the site recently. Go elsewhere, if you have local options. GFL is a disaster.

I had to change trash service because the current owners of Time have no concept of decent pickup…read moreservice. Awful beyond belief, is my opinion.