The old lady who is always working the scales is a complete udder bitch. She's always got an…read moreattitude. I know lots of people who go to this dump and not one person ever has anything nice to say about her. She makes up be reasons why to charge you even though it's supposed to be free as long as it comes from your house if your a pwc resident. Even after explaining that the material is not from a job she still acts like an old hag and argued with me. I asked her when I came back around why she's got an attitude with she then stated "get the fu k out" so I left. This place sucks someone needs to put her in an old folks home.

Our place to bring fallen tree limbs and dead shrubs. Be…read moreweary of buying the soil, we did, great price great service, However the soil seems to stunt every plant you put it on.

These guys are the best when it comes to scrapping your metal. They're very knowledgeable about…read moretheir business and always process your paperwork efficiently. And, they are always such a friendly staff, no matter what the weather or the day. It's worth the 80 mile round trip. AND they speedily process your transaction all the while staying safe with masks and gloves. They excel in Covid19 safety for everyone in the facility. Amanda, Kelsie, Marco & Chico along with the rest of the gang, always have a kind word, a nice smile and very welcoming no matter how much or how little scrap I have that day. The customer service is outstanding and I'll never go anywhere else, although I've had friends suggest other scrapyards that are closer. I've been doing business here for approximately 10 years. So, this is my home. After all the business we've conducted together, we're just like family. I look forward to scrapping here for many years to come.

Amanda Lloyd and her team are awesome. I live in Manassas and glad to have a company that has such…read morehard working and polite people, keep up the hard work so we do not have these hoarders digging through our stuff to get metal. Thanks Amanda

Potomac eScrap PAYS YOU for your old electronics and electronic scrap. Why give your old…read moreelectronics away for free to "e-recyclers", when you can make some extra cash and be environmentally conscious!?

From the owner: Electronics Recycling and Data Destruction service provider partnering with many of the region's…read moreleading tech companies to provide turnkey electronics recycling services. Specializing in recycling for Government Agencies and contractors. Achieving various industry-leading, 3rd party certifications including: "Responsible Recycling" (R2v3), "Recycling Industry Operating Standard (RIOS), and ISRI "Circle of Safety." Potomac eCycle is your choice for ITAD, decommissioning and secure data destruction in the capitol region.

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

Ive been here a few times over the past few years, primarily hauling metals from my moms house and…read moreother metals to recycle. If she wasn't with me to provide directions - what to do, where to go etc, it is a little intimidating but everyone Ive run across has been helpful and nice when Ive asked. Today we dropped off aluminum and steel but did find out theres a separate area for cables/cords, for future reference. I cant speak to pricing as this is the only recycling/metal scrap yard Ive been to but more than happy to go next time I need to. Dont forget your hard hat!

Excellent customer service. Very easy and quick. They'll take anything metal and recycle it.read more

Easy to find, relatively easy to follow signs to the various stations. Personnel very helpful.read more

The level of service that was provided to me was exceptional to say the least. I really appreciate…read moreBrandon taking the time to help out. Thank you sir!

Fantastic service, highly recommended. Go-to place for all your electronic needs. They were very…read morehelpful and I will continue to call them whenever I need phones and computers.

Our company have dealt with Secure Electronics Recyclers, and found them very proffessional and…read moreeasy to work with when it comes to hauling electronics waste.

Compared to another metal scrap yard I was just at, just the service alone was worth the drive…read more We had a lot of steel, aluminum, copper and brass (leftover from remodeling our house). We initially went to another place off Euclid was just just shiesty, but traded in our steel and aluminum there, but felt our weight was off with them. So, we asked to weigh our copper and it just didn't seem right, so we decided to drive to Potomac. Right away, the drive through line was a good sign as well as the great customer service with staff assisting you to unload. Turns out the other place was underweighing us. So, just for the service alone, I'd take my scrap metal here!

I've taken a few items here for recycling. They have always been friendly and provided quick…read moreservice. Never a hassle over what I'm bringing them.

In the past, have had problems with reaching someone in the office when I have had problems, they…read moreare much better now. They never miss my house on collection day and the drivers are friendly. Very happy with American

I am extremely frustrated with the service--or complete lack thereof--provided today…read more During the initial pass, an American Disposal Service worker walked right past my trash bin while the truck was maneuvering. Because the truck was temporarily out of range, he simply left the trash sitting there. Moments later, the truck backed down the street and completely ignored my bin on its second pass. I contacted customer service twice regarding this oversight. Both times, I was explicitly assured that the driver was circling back to correct the mistake and empty the bin. It is now past 7:00 PM, and my full trash bin is still sitting out on the street. Missing a pickup due to a maneuvering issue is one thing, but being ignored on a second pass and then repeatedly misinformed by customer service is completely unacceptable. I expect the service I pay for to be completed reliably.