All the staff are friendly when you walk in, the food is great, and the have the best pick your pair deals.

Stopped by for lunch with a friend. Here are some thots: --Very busy during the lunch hour, even with a multitude of other lunch options nearby. --Service was friendly and efficient. --I ordered the half apple walnut salad. Portions are good. Salad was enjoyable. --Cost was reasonable at $7.50. Recommended. read more

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I typically order to pick up and go. My orders are always correct and ready on time. The food is excellent. I haven't had any issues with Quality. Today I had the chicken chicken salad and it was one of the best salads I've ever picked up from there.Highly recommend! read more

Potbelly - Chicken Salad Salad - Sandwiches Near Me - Kildeer, Illinois

Over the years, I have popped in here from time to time to pick up a quick lunch when I need. It's a quiet, easy spot to have lunch. They have both tables and booths you can sit at if you are dining in. The staff is always friendly and I have never been disappointed by the sandwiches they make. My personal favorite is the Italian. read more

Visited this location many times and service is quick and reliable. Food quality is always excellent as well. Online orders are accurate, even when we make substitutions. read more

Potbelly - Big Prime Rib Steak - Sandwiches Near Me - Kildeer, Illinois

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I had a negative experience last time, and was very disheartened. I reached out and Shelby called me back promptly and apologized, and was amazing and fantastic. I went back today, and had the perfect Potbelly sandwich and the perfect Potbelly experience. A+ read more

Potbelly - Sandwiches Near Me - Kildeer, Illinois

We recently started going to this Potbelly location and have kept going back because the staff has always been friendly. The sandwiches and food has been consistently on par with what we expect from Potbelly as well. I personally don't have too many expectations for a sandwich shop, other than getting my order correct, good food quality, and generally good customer service. I feel like this location meets all of these criteria on a consistent basis. read more

Just dined here for the first time and will definitely be back! I used to dine at the Potbelly's in Chicago inside the same building that I worked in, when I was with Charles Schwab back in 2016 (at 150 S Wacker)! Had a great experience with that location and am happy to report the same for this one in Kildeer! The Kildeer restaurant is big, roomy, airy, and has a clean, cozy, welcoming ambience--which was great, especially since I drove 15 minutes through a torrential rain storm on the way there! I had a BIG Cubano Sandwich with practically everything on it! Loved that I could swap out the boring Swiss Cheese it normally comes with, for American Cheddar, and that I could also add hot peppers, roasted red peppers, cucumbers and artichoke hearts to it--those ingredients really made the sandwich taste light years better than any other sandwich I've ever had at Potbelly's, Jimmy John's, or even at Jersey Mike's! I also had a bowl of Garden Vegetable Soup, a cup of chili, and bottle of Cherry Coke! Everything tasted so fresh and delicious! My order was ready on time and accurate, too! I called the restaurant to let them know I was running 15 minutes late; they were very cool about it and kept my order nice, warm and secure! read more

The friendly employees here at this Potbelly's location, were fast and helpful, the restaurant is clean, the music is on, and the food is fresh, it smells good. read more

The customer service at this location is exceptional!! Employees and staff alike work hard to fulfill orders in a timely fashion and to the satisfaction of the customer. I eat here regularly and I have never been disappointed or dissatisfied. Everyone is sociable and kind. A special shoutout to Shelby in particular for her kindness and empathy, even amidst a busy time of the day where everyone is bustling. Thank you!! read more

The sandwiches are very expensive now. It used to be a go to spot for me for lunch but I got diarrhea twice after ordering and eating their Mediterranean sandwich with chicken. I won't be going back. read more

Food is fantastic employees were very friendly and helpful the place is kept clean good positive attitude

This store continues to be a disappointment. If you go in they are ok. Don't brother ordering to go. They forgot multiple easy requests. (Cheese, oil, seasoning). We have been there multiple times but it keeps going downhill. read more

I order via the mobile app a lot and they always get my order right and it's always ready on time. Very consistent food quality and reliable speed and service. They really do a great job. read more

I dont usually write reviews but wow. Will NEVER go to the kildeer location. I will drive out of my way to Crystal Lake hoping they have better customer skills. Rude manager, i had to ask for a bag for my soup and sandwich, and the best part when i got home there was hair in my chicken pot pie soup. Not just a small piece, like long strands. Worse experience ever!!!!!!!!!! read more

Super good! This location serves your usual Potbelly favorites but they are very efficient during lunchtime. The staff are very nice and chat with you as they work through the line. I'm so happy that they told me about the app, as well. It's fun scoring perks and getting email deals from Potbelly's every now and then. Sidenote-- I LOVE the banana shakes here. read more

BEWARE!! I was over charged BIGTIME over here. Bought 1 sandwich 1 chip 1 drink & it was $17 something almost $18 bucks for 1 Sammy!? Something isn't right and these workers or manager needs to be fired because this is appalling service. read more

Bad service so sad, the worse Potbelly I have been too. Workers had a rude attitude one of the girls & one that was checking out. I can go on and on BUT if I'm getting food @ least make it happy not mad. Why even be there working. I recommend if you do come to this Potbelly you get nice service or at least let the manager know!!! read more

Oh, Potbelly. Why aren't you available in The South? More specifically, Arkansas.... getting even more on point, how about Bentonville? Heck, I'll even give you my home address so you can build a freestanding restaurant in the vacant land down the road from my house! THAT is how much I love Potbelly. I've been a frequent visitor of Potbelly sandwiches ever since I started going to school in downtown Chicago, many years ago. I first tried "The Wreck," and I was hooked -- for LIFE. Their sandwiches are so simple, yet so delectable. Like I said above, my go-to sandwich is "The Wreck"on wheat bread, with every available condiment except for oil (the hot peppers offer enough oil for my taste). I can't remember the exact inner logistics of the sandwich because I tend to just inhale the sandwich so fast that I forget to look at the detailed ingredients. But, I can tell you it's got the basic cold cuts as the base, and they are placed on a delicious toasted bread that adds just the perfect crunch. I tend to also add a strawberry shake to my meal, which is orgasm in a cup, to put in bluntly. Man, that shake is awesome. It tastes like freshly churned strawberry ice cream straight from the barn (not that I know what that tastes like, but I imagine there are quite a few similarities)! They also add two adorable shortbread cookies on your straw! As far as the restaurants as a whole, the decor is the same throughout the chain. There seems to be a mix of vintage items and various "antiques" spread throughout the restaurants to give it an old school feel. The majority of their restaurants also have a little stage in the corner for people to play music, which is always fun. The staff always seems to be upbeat and cheerful, and this particular location was no exception to that. To note also, there are various sizes of sandwiches you can get, ranging from skinny, regular, and BIG. Their prices aren't overly outrageous, either. If you want a great sandwich that is different then the normal sandwich chains, then give Potbelly a shot -- you won't be disappointed. read more

Potbelly - The Wreck on wheat! - Sandwiches Near Me - Kildeer, Illinois

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Typical Potbelly's. Laid out a little weird. Great sandwhiches. My first time here, ordering two sandwhiches, one of the girls made it wrong and then kinda had an attitude about it instead of apologizing... but she made it again, so whatever. I won't hold it against them, I'll still come back. Potbelly's is WAY better than other popular sandwhich shops, I won't mention any names (6-letter word, chain sandwhich shop) - pale in comparison. Potbelly actually makes a GREAT sandwich and actually puts meat on your sandwich! read more

We usually eat at the Potbelly's near our house in Algonquin. We like the staff... always super quick and pleasant. We were in the area with the family and we started getting hungry for dinner. My little kids and teenager wanted Potbelly's, while my hubby and other teen wanted Chipotle. I ordered the Tuna... delish, as always! My teen ordered the Smoked Ham and said it was very good. However, the kids had the "kids" sub. Holy cow were they small. We order them the small subs at our Potbelly's and the kids never complain... they were in shock at how little the sandwich was there and they were still hungry when the sandwich was gone. I'm not sure what the difference is between two stores, but I would love to find out! read more

My 1st visit to this place... Not bad at all, great sandwiches selection, good prices, perfect location to go and sit down with friends, date or alone. Place is super clean. Upon arrival noticed there was a guy playing guitar which it was pretty cool because this guy was actually pretty good. Staff was friendly and our order came out pretty fast. There is plenty of sitting in this location, no outdoor sitting tho but not bad for potbelly. They also have fountain drinks. I will return to this location. Not bad. Ah! They also serve chili and soup of the day! read more

Potbelly - Meatball sandwich and cup of chili - Sandwiches Near Me - Kildeer, Illinois

Rude supervisor which didn't even identify when asked to make a complain. Long waiting time.

My new favorite! I wish there was a potbelly's in South Carolina! My sandwich of choice is the Mediterranean sandwich on regular bread. If ordered without chicken and feta it is vegan. I also add pickles, hot peppers, lettuce, mustard, oil and seasoning. They sell whole pickles! My kids like the Mac and cheese. Recommend making a stop in. They also have several soup du jours. read more

The Italian and Avo Turkey hit every time. The staff always make me feel like one of their friends and are fun to talk to.

Very very skimpy on ingredients. I asked for onions, pickles, and tomatoes on my sandwich. I got like 4 little tiny cubes of onion, 2 small pieces of tomato, and barely any pickles. I mean my sandwich was flat from lack of ingredients. Don't bother going to this location, you'll be disappointed. read more

This is one of the nicer Potbelly locations. It is still very new and clean. I have never had a problem with the service here either. I always order the Wreck with everything on it and I am never disappointed. I had to dock them a star for being a bit overpriced. But, I do enjoy the live music while eating my sandwich! read more

What can I say besides I just like Potbelly's. A warm toasted sandwich made the way you like it. I'm a fan of the Wreck & the Sicilian. This spot was nice and clean. If you start ordering sides the bill goes up pretty fast. Cup of chili $3.50 with a bit of cheddar bumps it to $4, sides of macaroni, potato salad, or slaw are $1.70 but the quality is pretty good. read more

Potbelly - Wreck w/ Avacado - Sandwiches Near Me - Kildeer, Illinois

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This Potbelly resto is literally the best place I had ever been to! It was so nice going in here and I love how the ambiance of the place really lights up my mood. My family and I came here to have a family hang out and they really did love the experience like me as well. First of all, the place is very neat, unique looking, clean, well-organized, tidy, and bright. And the staff greeted us as we walked inside, really love the great service. Very phenomenal! Their staff are friendly, cooperative, well trained, professional, kind and patient. They would really talk to you properly and help you with your menu and stuff. Aside from the great service and neat ambiance of this place is that their phenomenal and well-seasoned foods. We ordered their pancakes and the kids in our family really loved the taste of it. We also ordered their Corned beef hash, Louisiana skillet, sliders, eggs and bacon, as well as their potatoes and meat. Would really recommend those! I love how they made their skillet and the meat. So tasty and delicious. Their size portion is very great and the deal is set perfectly! Really worth it going in here. Would definitely like to have another family time in here again! Thank you guys for the wonderful experience and great service! Keep up the good work! good job! Kudos! read more

I like to go to Potbelly when I am near one. The place is clean and prompt with food. I tend to feel rushed when getting in the line to decide what to order for where the menu is placed. It never fails I get people who I have to send ahead of me because they know what they want. I do like the casual atmosphere it offers. read more

This can be a little busy sometimes, especially weekends, but you can't beat a delish soup of sandwich when you're in the mood for something fresh, healthy and filling. Great chain, one of my fave locations. read more

Ordered. Was not asked by all male teen wait staff if here or to go. Arrived at cashier and paid. Asked for bags to go and told "they are all over the place." Was given 2 bags to bag ourselves. All napkin receptacles were empty too. Received from counter with some random comment about 'wow, bro, really?". read more

Ordered an Italian with no meat and received an Italian with meat. So, I returned the sandwich explaining carefully that I wanted a sandwich without meat. Ten minutes later I was presented with an Italian with meat. So I returned the second sandwich only to be lectured by the manager on how to order a sandwich. I declined the offer of a third sandwich. As I sat with my kid waiting for her to finish her lunch--correctly delivered--I was presented with a refund for our meal. Nice, but what I really wanted was lunch, not a lecture on how to communicate with PB employees. read more

Of all the sandwich chains Potbelly is my absolute favorite. Love the bread choices and the choice of sandwich sizes and thicknesses, the toppings are always fresh, and you can always indulge yourself with cookies or ice cream. Plus the oven baked taste is perfect. And, in this location at least, the service is so very friendly I just like coming here. read more

Whenever I come in here, they staff is always super sweet. The dream bar is my guilty pleasure. Great fast food!

Good sandwiches, but they have a painting of some really creepy-looking kid in their bathroom... Why is this kid watching me pee?! And he won't stop!!!!! read more

Potbelly - Why is this creepy kid watching me pee?! - Sandwiches Near Me - Kildeer, Illinois

I love potbelly. Always have since my college days when you could get a sandwich for 4 dollars even with tax. That was 12 years ago. At any rate they gave me the wrong bread yesterday and the guy who put the ingredients on must hate his job. Very condescending. I was irritated. read more

Terrible service everytime. Wrong order forgotton shakes , tables very dirty. Im done with this location.

Great job for a franchise. Hot sandwiches and you get to pick the way you like it fixed. Fast service and clean. I'm still looking for inventive. read more

Love the food. Portions are a bit small for me for the price. Sandwich soup and a drink. $18.01. That is too much. Nice atmosphere and good people. Just too expensive for what you get. read more