Ordered from here yesterday - we wanted breakfast food, and our preferred place isn't open.
We ordered 3 corned beef hash and eggs, 1 French toast, 2 avocado toast with bacon and brisket, and 4 sides of bacon and 2 sides of sausage.
Bill came to $125.
Our favorites from the menu were gone, so we made do, w/e. When we got there to pick it up, we noticed that the "we are open for indoor/outdoor dining" was not an outdated mistake (although, no outdoor dining). There were multiple people eating in, and the server's mask kept slipping down past her nose.
I get that Pritzger's indoor dining ban that went into effect Nov 4th sucks, and businesses are going to court to fight it. HOWEVER, I do not appreciate a lack of transparency about refusal to follow the order - we couldn't tell until we were already inside. Give potential customers an option of saying "I'm not comfortable coming inside somewhere that has unmasked people, I will make another choice." If refusing to follow guidelines is about freedom, don't take away my freedom to make an educated decision.
Worst of all, we got the food home and it was AWFUL. We have ordered the corned beef hash before ('homemade'). It was disgusting. The stuff in a can is better than what we got, and it tasted like it wasn't properly cooked. Also, NONE of our food had any seasoning - no salt/pepper. It was flavorless and nasty, and quite frankly, the awful taste made one of us concerned that someone preparing the food has COVID and can't taste/smell the mistakes they are making. No idea if there's merit, but he's legitimately afraid. He's eaten at Canteen over 30 years and this was the worst food he's ever had, anywhere. The only think really 'edible' was the bacon and sausage. Adding salt and pepper helped the eggs, but it was just gross.
We all felt that the current state of their food would have been refused, even if free. You couldn't pay us to eat the food we received. I'd have been better off spending $10 at fast food, and lighting $115 on fire - at least then there'd be fire to look at.
We are never returning. It was never a great value before, but it was over $100 for the worst food I've ever eaten, and I made and ate "tuna fish soup" as a bored and hungry 12 year old. Combine food quality with the shady-feeling decision to not be honest/careful with COVID protections (masks worn incorrectly don't work, I'll buy the waitress one that fits), and not letting us have a choice whether or not to enter a space with unmasked people... zero stars. They showed be ashamed they charged us money. I tipped, because I don't blame the waitress, but management/ownership. If you have the money to redo the roof/ceiling/windows/paint inside & out/bathrooms, you should be respectful of your customer base that helped you afford those upgrades.
Side note - I get that it was kitschy/homey before, but all the personal touches are gone, and it feel like another impersonal/non-unique dining space. read more