Moved to DTLA a little over a year ago and have been going here since. One thing that stands out is…read morethe staff. Every single person is kind, professional, friendly as hell. I always feel appreciated when I go there. The points-to-dollars program they have is KILLER. Really comes in handy when they say "Oh you have $20 credit from your points!" Stacks up quick. All in all, although it's a bit pricey, for the service you get and the great vibes they emit, the few extra bucks is worth it, as they do have their hospitality on point. Great job guys!

This review is mostly about the product, but unfortunately my experience with the store's exchange…read morepolicy also left me disappointed. I purchased a Papa's Herb Blueberry Zlushie 1g cartridge. I used it for only one evening and immediately noticed a very unpleasant alcohol-like taste. It also had almost no effect on me compared with other cartridges I've used. The second night, I decided to give it another try--and the cartridge was already empty. For context, a 1g cartridge normally lasts me about a month, so there is absolutely no way I could have gone through the entire cartridge in one evening. I returned to the store because the employee who originally sold it to me specifically told me to come back if I had any issues and that they would exchange it. When I explained what happened, the employee helping me seemed to assume that I had simply used the entire cartridge. I tried to explain that this was not possible given my normal usage, but I could tell she didn't believe me. She did agree to exchange it, but I was told I could only exchange it for the exact same product. That makes absolutely no sense to me. If I'm returning a product because I believe there is something wrong with it and I'm unhappy with its quality, why would I want the exact same thing again? Since that was my only option, I took the same cartridge, hoping the first one had simply been defective. Unfortunately, the replacement was even worse. I took approximately 10-15 inhales and the entire 1g cartridge was gone. Once again, it had the same strange alcohol-like taste. This is now the third time I've purchased something from MedMen, and each time I've walked away feeling that the product was overpriced and poor quality. After this experience--and an exchange policy that forces a customer to replace a product they're unhappy with with the exact same product--I won't be shopping at this store again.

I come here to get my sleepy gummy's. Staff is always very knowledgeable. There's always a deal…read moredepending on what day of the week you go. 10 out of time would recommend.

This flower is horrible upon opening you can smell the sprayed terps. The smoke taste horrible they…read moretry to mimic blueberry so hard it. It hard on the throat and is not sticky at all super dry.

Always a great experience with great products. Love these guys! I highly recommend them.read more

Not using this place again. The order is usually wrong, as the website isn't updated regularly…read more They just replace what you ordered with whatever. They don't give the free pre rolls consistently and the last straw was they sold me a $25 space brownie and it was covered in mold when I opened it! They refused a Refund because it was after 48 hours of purchase. I order quite a bit and it takes time to consume them all, more than 2 days! So, I'm done with them. Imagine not refunding a moldy product! Maybe that's why they now offer 70% off....?

I only do business with companies who provide high quality customer service and rigid high QC of…read moretheir products. This is hands down the best service in LA. Staff always answers my phone calls, always cordial and professional. I wouldn't waste time with anyone else, it's too saturated out here with low quality. I own a recording studio in DTLA and all of my clients always ask me who Toasted Coconut is, as everyone is always shocked at how cool their staff is, and how quick they are. I highly recommend them!

Highly recommend toasted coconut. Great vibes. Always bringing the gas. Very dependable and quick.read more

I called to inquire about possible positions at the shop, and the girl at the front desk was so…read moresweet to me. This industry can be so cutthroat and sometimes asking the company whether or not they require help can be intimidating....or sometimes the people at the front desk just aren't very talkative because they deal with such questions so frequently it's understandably frustrating). Naj *forgive me if I'm saying/spelling it wrong!" You are awesome. If the other workers there are like that as well it must be a super dope shop to be a part of ! A+ energy

They close before closing time. Dishonest practice. Closed the door more than 5 minutes before…read moreclosing time. Should advertise accordingly.

Good cbd Cesar from 247 pc tech recommended me 100%…read moresatisfied awesome prices Good products recommend you buy Also very flexible schedule made it easy for me

really appreciate u giancarlo - come here!! staff is hella helpful. .read more

I've been here a handful of times and I'm always impressed w the service and recommendations. They…read moreask the right questions to make sure I'm getting what I expect.

Great spot and a great variety of flowers. The staff are very professional, friendly and…read moreknowledgeable. They do have good flower for great prices. Been coming here for a couple of years now.

Skyhigh LA is a cannabis shop in dtla. They have a wide variety of flower, cartridges,…read moreconcentrates, edibles, and so on. And the best part was they have good deals and prices. Parking lot is available. Staff are professional. I came to check some of their products because I wanna get high on cloud 9. Haha. Overall, it was a good experience...the buying process. lol. I recommend them.