I have been a Smartweed customer for about a year. I almost exclusively have my orders delivered, but I have been to the shop a few times when I was out and about.
I am in my forties and not at all well versed in things marijuana. Where I come from, you get a couple of varieties of weed in baggies. Maybe a joint tucked in your pocket by a well meaning friend. So, all the different strains and concentrates and edibles and pre-rolls, were totally overwhelming. I mean really...budder, batter, sugar, crumble, shatter. I just want to get high and go to sleep without waking up with panic attacks or get stoned and clean my house. I didn't know the first thing about dosage or concentrate or funky flower. Wtf is a middle aged lady to do?!?
The staff at Smartweed is always so helpful when it comes to figuring out what you like and what the right dosage is for you. Even if you're just texting, they are always patient and give you lots of great recommendations (if asked). The first time I tried sublingual oil (from a different source), I overdosed myself to the point I was high for over 36 hours. I couldn't drive to work. It was bad. Smartweed staff makes much better recommendations! And unlike some places, even if you're getting delivery, they make sure you get all applicable discounts. They regularly save me 20% or throw in a free sample or two. It's great service. (In Louisiana, those little surprise extras are called lagniappe.)
On the delivery side, I appreciate the service. They don't make you wait hours and hours or even days to receive your order. It usually only takes an hour or two before I get the call or text from the delivery driver. I can't speak highly enough about their drivers. I get everything delivered. Especially since the pandemic. And once every week or so, I get an order from Smartweed. All of their drivers are super friendly and kind. And so accommodating. At first, I didn't understand why I couldn't get delivery to my front door, but after thinking about it, it makes sense that they can't leave their other orders in the car while delivering yours. It's not like delivering food...a little more dangerous.
There is a big homeless presence in front of my building and I always ask the driver to pull around to the side so it is a little safer and more private for me. They always comply without a problem. The transaction at the car is fast and professional. They are always masked and gloved. (Don't forget to have the driver add a tip to your total if you're not paying with cash!) The last thing I'll mention about their delivery drivers is that they always wait until I get back inside my security gate before pulling away. Now, I can't be certain if that's because it takes them a minute to do their paperwork and get ready for their next delivery or if they're really watching for safety. But I like to think it may be a bit of both. It does make me feel more secure when ordering hundreds of dollars of weed, intentional or not.
Anyway, it's a cool place. And they never make middle aged ladies feel out of their depth. I don't write many reviews, but this place has kept me sane over the last year. I couldn't recommend them more highly. (This review was neither requested by the business owner, nor was I compensated in any way to write it.) read more