I'm from out of town but work out of The Row for about a week at a time every other month. I prefer…read moreto get my weed in town instead of flying with it, even on an intrastate flight. Anyhoo, they were fast and attentive on 4/20, a notoriously busy and stressful day for the industry. Will go again on my next LA business trip. I bought a 100mg weed soda that both alleviated my body pain for 2 hours then sent my ass to space for the next 3 or 4. Made Bojack Horseman a harrowing watch. What else am I gonna do in a hotel room? Also got a disposable vape (the travelers companion, use it up then toss.

Asked the budtender for their best and they handed me straight trash. Felt like they didn't listen,…read moredidn't care, and just wanted to get rid of whatever was on the shelf. Total waste of money and time. Do better. This was a whole f*** you experience from start to finish. Not coming back.

I went in to get some edibles to help me be high relax and sleep on a 15 hour flight…read more Adam G i think that was his name. Someone G. Anyway great service, good vibes and good advice.

Disappointing customer interaction and inflexible discount policy, still a regular customer…read more This is my regular dispensary and I plan to continue shopping here, but I am leaving this feedback here because I do not feel comfortable giving it in person. I want to separate two issues clearly. First, the student discount policy. There is a posted 20 percent student discount that only applies on Sundays. As a student who uses cannabis medicinally, this structure does not work for me. Being told on a Saturday that I should come back another day for a discount when I am already ready to purchase is not helpful. I am not asking for an exception. I am offering feedback that a discount limited to one specific day does not accommodate medicinal or schedule based needs. That feedback should be acknowledged, not debated. Second, repeated unwanted interaction from one staff member. When I shared that feedback, one staff member who was not involved in my transaction repeatedly interjected, lectured, and attempted to explain why my perspective was wrong. I clearly stated more than once that I did not want to debate it and asked him to stop engaging and allow the employee assisting me to continue the transaction. Despite that, the interruptions continued. Because of the continued side conversation and interruptions, the checkout process became confusing. I had brought edibles to the front and confirmed the price, but I was not told how much additional cash I needed to withdraw from the ATM to complete that part of the purchase. After already paying an ATM fee and with everything going on, I ultimately said never mind and left the edibles behind. This same staff member has also previously failed to acknowledge me when I entered the store and has redirected me in line in a way that felt dismissive. Taken together, these repeated interactions have been frustrating. I want to be clear that other staff members were polite, helpful, and professional, and the store itself is clean and well run. This feedback is specifically about one recurring interaction and the structure of the discount policy. If a customer says they do not want to be lectured or debated, that boundary should be respected. Feedback does not need to be refuted in the moment. It simply needs to be heard. I am posting this here rather than raising it in person because I still plan to shop at MedMen and want this addressed constructively.

I've been coming to STIIIZY DTLA on and off since 2018, and honestly it's still pretty much the…read moreonly dispensary I consistently go to. The store is always clean, the selection is huge, and the staff is friendly and helpful. They also run some really solid deals. It can definitely get busy, especially when there's a good promo going on, and popular items can sell out but that's pretty much the only downside. Overall, I highly recommend this spot for your cannabis needs especially if you're in the DTLA area!

I have had several problems ordering online for later pickup…read more for example Ordered online told order ready drove to store. order not available Told they emailed me to tell me. Never got any such email Next day. Same product I was told no was longer available was available for online ordering . Orders cancelled out of the blue Great prices when they have top their weed CBX 711 which is rare I guess . Dont blame the company. I blame the store manager doing the hiring. I would go back if they have what I want .. but I dont have any time for B/S

Always a great experience with great products. Love these guys! I highly recommend them.read more

Not using this place again. The order is usually wrong, as the website isn't updated regularly…read more They just replace what you ordered with whatever. They don't give the free pre rolls consistently and the last straw was they sold me a $25 space brownie and it was covered in mold when I opened it! They refused a Refund because it was after 48 hours of purchase. I order quite a bit and it takes time to consume them all, more than 2 days! So, I'm done with them. Imagine not refunding a moldy product! Maybe that's why they now offer 70% off....?

I only do business with companies who provide high quality customer service and rigid high QC of…read moretheir products. This is hands down the best service in LA. Staff always answers my phone calls, always cordial and professional. I wouldn't waste time with anyone else, it's too saturated out here with low quality. I own a recording studio in DTLA and all of my clients always ask me who Toasted Coconut is, as everyone is always shocked at how cool their staff is, and how quick they are. I highly recommend them!

Highly recommend toasted coconut. Great vibes. Always bringing the gas. Very dependable and quick.read more

I called to inquire about possible positions at the shop, and the girl at the front desk was so…read moresweet to me. This industry can be so cutthroat and sometimes asking the company whether or not they require help can be intimidating....or sometimes the people at the front desk just aren't very talkative because they deal with such questions so frequently it's understandably frustrating). Naj *forgive me if I'm saying/spelling it wrong!" You are awesome. If the other workers there are like that as well it must be a super dope shop to be a part of ! A+ energy

Limited selection, cute, pink shotgun bong definitely will buy later on, but the lady at the…read morecounter that's supposed to be helping you pick out what kind of weed do you want? She was on her phone looking at her nails. It wasn't the best experience and the weed that I bought from her, tasted old and dry and sad as for value no, it's not really worth it. There's better options down the street.

Knowledgeable staff, always friendly-great prices and bulk flower. I highly recommendread more

I've been here a handful of times and I'm always impressed w the service and recommendations. They…read moreask the right questions to make sure I'm getting what I expect.

Skyhigh LA is a cannabis shop in dtla. They have a wide variety of flower, cartridges,…read moreconcentrates, edibles, and so on. And the best part was they have good deals and prices. Parking lot is available. Staff are professional. I came to check some of their products because I wanna get high on cloud 9. Haha. Overall, it was a good experience...the buying process. lol. I recommend them.

Great variety. Plenty of specials and deals going. We were looking for a specific type of gummy and…read morethe staff was very helpful and checked the back for extra stock. Also got an amazing recommendation for a new item to try. Private parking lot makes it easy to stop by.

I've been ordering from Herb for a while now, and it's always a great experience. Deliveries come…read moreto my door in less than one hour after ordering. Every time! I don't know how they do it, but I'm glad they do. Delivery folks are always friendly and professional. And the products are fresh and delightful!

My first time ordering delivery... Fantastic service! I was leaving town and needed to make sure…read morethe delivery arrived before I left and they got it to me on time... Thanks, Bob!!!

Just move to California and used this service. It was amazing fast service, discreet and…read moreprofessional team with easy ways to pay and they also threw in a few goodies with order! recommend this service 100 times over.!!

Service is great! Prices are normal. Fast & Friendly is a great name for this business. They are…read moredefinitely fast & friendly! Their selections are wide and often their suggestions are highly recommended