The only reason I can't give 5 stars is that they aren't open on the weekends. Having said that, they consistently deliver excellent service. I appreciate going over the prices and options. read more

Excellent service! Great location, friendly staff, and much more convenient than going into town to mail something.

I visited this location to get fingerprinted. It was a very easy and quick process after I booked the appointment. The inside was clean and the workers were friendly and knowledgeable. read more

Still a great place to mail via FEDEX, UPS or USPS. The owner helped me today. Super nice guy. He wasn't able to use the QR code I had for a label but happily helped me get the label printed up and my item shipped out. He has also helped me in the past with deciding the best price option when needing to mail a time sensitive package. A great option for mailing packages in our area! read more

Friendly and informative staff. I was able to drop off both a FedEx and USPS shipment. They were willing to assist me and got me quickly on my way. read more

We've been coming here for years - package help, drop offs and notary services. Always receive friendly and helpful service. I brought in 5 international shipments, 2 that needed packing and the lady that assisted was patient and moved through my shipments masterfully! read more

I avoid any other UPS store since I usually take a lot of boxes. This is the only store where they accept my packages and are polite and helpful. read more

Rude. Overcharge for shipping. Say the packags go out the same day, but they go out the next day. Do not use them!

Went in to return a product . I had the info on my phone but needed it printed out. 2 employees working one was on his phone and chatting with girlfriend. He didn't he even bother to look up . The other one did do the print out for me took my package gave me a slip and paper. I told him I thought the paper needed to be inside . He insisted it did not. I got home looked at the printout and in fact it needed to be with package it was the RMA. I went back and asked him to include in my package. He said oh mail already was picked up. This all happened within 30 minutes. Again he said it's fine.... I called Saks on Fifth today and found out no it isn't fine they needed that packing slip. Needless to say very frustrating ... read more

I can't say enough great things about the owners of post net. It's a husband,wife, son who are all amazing,kind and so helpful always. I have never once walked out disappointed. They are always so welcoming. It's so nice not having to drive to the ups store. We love post net!!! read more

Call first anytime you need to go here. Hours of operation are strictly optional to the point that I noticed that they remove the hours they open off the front door completely. Today I waited they opened around 10:15. Update 4/17/23: I am so glad to see this place is FINALLY under new ownership!! I have gone 2 or 3 times now and they are open when they are suppose to be and the gentleman working in there seems super friendly!! read more

At one time this company wouldn't have even deserved one star. HOWEVER, this company is under new management and it is essentially a new company. The owner is friendly, always open during correct hours, and always gets the packages where they need to go. if you are avoiding Postnet due to previous experiences or reviews, I implore you to give them a shot! read more

This PostNet is under new management as of March 2023. I highly suggest you give them your business. They are efficient, helpful and friendly. read more

Can't say enough about the change this new ownership has made. Definitely puts them back as a first option. I quit going when the previous owners were in charge for the many negative reasons noted. Thank you for your kindness and helpfulness, it means the world as a customer to feel valued. read more

I only drop off packages here for Fed Ex Express shipment. Counter person is always nice and attentive. Business is clean and presentable. Wednesday seem to be a busy day here. Never had any issues using this location. read more

PostNet - Dropping off a package - Shipping Centers Near Me - Tucson, Arizona

Kids are always on their cell phones. Don't pay attention to customers. I now have a missing package and I am not surprised.

Always so quick and efficient, the employees are nice and helpful. I wish they could remove the reviews from the previous ownership/management because they deserve 5 stars. read more

Save yourself time and frustration! Do not go to this store and use their services. Their employees don't care and they won't even call the manager when you request to speak to one. I had them mail a package for me twice and both times it came back to me needing more postage. They can't even get postage correct! When I went in to tell them all they could say was "we've been having some issue with our machine". Really!! For weeks!! read more

DO NOT USE - ONLY SHIP THROUGH A FEDEX OFFICE: We wanted to ship a bottle of wine to Alaska and took our package to PostNet to make sure we could send it. We wrapped it in their office and we paid over $70 to ship it. It was returned to PostNet 8 days later marked "air restricted". PostNet never notified us it had been returned. Using the FedEX tracking we found out it had been returned to PostNet. We picked up our package and asked for a refund of our shipping costs because the package was never delevered. Their response was "its not our problem, contact FedEx". We contacted FedEX who said PostNet was a third party shipper and they would have to request the refund for us. After repeated calls to PostNet over two weeks they have refused to refund our costs or provide a suitable explanation. read more

I typically don't care about pleasantries; however, when it gets in the way of doing your job, it's problematic in the workplace. The gentlemen, and I use that term loosely, that works there is incredibly rude. He holds conversation with people while making others wait as if people don't come in for a quick in and out. Furthermore, he has problems accepting Amex. If you don't want to pay the fee, don't accept Amex. Lastly, I get people have bad days. That being said, employees are there to render services and be somewhat pleasant, that is it. Leave the attitude for personal life... Probably will never use this location again. The guy has such an attitude that I'm not sure if my package will even reach its destination. read more

Constant problem anymore. They open when they want, they close when they want and some days don't even open at all!!! Dropped if important documents yesterday 11am to be delivered very next day and they decided to close without anyone knowing before UPS/USPS and FedEx could pick up packages and drop off! I'm sick of bad service anymore and this has been going on for almost 2 years now! Why doesn't owner do anything? They have received numerous complaints yet nothing is ever done. Now my clients have a delay in closing on a house because of this! I'm angry!!! POSTNET OWNER DO SOMETHING ABOUT THIS CONSTANT PROBLEM! This is absolutely ridiculous! read more

This place doesn't have a good reputation but not a lot of options out here. Sign says they open up at 8:30 but no one is there & it is all locked up at 9:00 am. Very unprofessional! read more

Randomly closes on days that aren't holidays, they open and close at random times (some days not at all, with no notice). Completely unreliable as a business address or for receiving packages as you never know if they will open or not on a given day. I'm writing this on Nov 23, 2022 and they didn't open today (no warning), and likely won't open again until Monday 11/28. So multiple (and needed) packages can't be delivered or retrieved. Multiple cases of not opening in the past few months, and the owner has no interest in even checking into this major problem. read more

Service was okay but wow, what a markup on shipping. I mailed an item back to an ebay seller. His cost was $7.25. exact same package and item returned to him mailed from portent $18.02 $12 service fee. Sent another box the same time. $78.84 Fedex ground, got curious when I got home. $49 had I printed the label. My ignorance was defiantly their gain. read more

Listed as a UPS store on the UPS website, but they can't print a label from UPS. That would be fine if the customer service wasn't so horrible. Every time I go in I encounter a teenager with a bad attitude. read more

Several clients have been messaging me, sending me screenshots of their tracking numbers and pages that say "Package was delivered to receptionist/reception desk" yet I call and they say they have nothing for me, this has been going on for months, at first it was here or there but there is NO excuse no as to why SEVERAL packages that were infact delivered recently are now conveniently missing...they stole hundreds of dollars worth of business supplies, gifts, and other items from me and I can't get get any answers. I will press charges, the amount stolen after delivery is felony level theft. PostNet? More like PostalPirates. It would be less risky to have it delivered here and left out. read more

For my needs they are perfect, I only need them for amazon returns. The counter people have always been nice to me. And they handle social distancing very well. If you have a pre-printed label they point you to the right table by the front door. So you never have to go further unless you need a receipt. I am in a high risk group for COVID-19 so this is priceless. read more

Today I have had the worst experience with a service I have ever had in my 63 years. I have never used YELP until now but this business inspired me to do so. I am a new customer and was having some issues understanding the mechanics of how this business operated but I can accept responsibility for not understanding immediately. That is not the reason for this review. I called several times today and no one would answer the phone and the recording said do not leave a voicemail. I was trying to find out the true hours of operation because I went up there yesterday at 3:20 PM and the business was closed. The recording clearly states the business is open until 5:00 PM Monday Through Friday. I asked why the discrepancy and Sue got very defensive. I suggested they update the voicemail and she got very irate and told me to leave. I said, "not without my mail". She handed me my mail and started yelling again in front of other customers and finally I said "ENOUGH". I normally don't follow reviews but if I had I would have seen I am not the first to experience this treatment. It is my understanding that the other locations for PostTNet are owned/operated by other people so this in no way is a reflection on these other locations. After I got back to my office I saw this email from Sue over there.... AZ142 (service@ipostal1.com) To:you Details Your account has been closed as of 05/20/2020 due to your abusive behavior to the store. according the the Terms of Service which you agreed to when you signed up, we have no tolerance for abusive behavior fior any cause. Your future mail will be returned to sender. If anyone is looking for this type of service I can not overstate enough to pass on this particular operator. Frankly I do not no how they are staying in business. Maybe Sue is an isolated bad employee and everyone else there is great. I don't know. But I would be the farm I am not the first person writing this type of review for this business read more

I went to Post Net today to get some FedEx Shipping Boxes (6 Small FedEx Boxes). They had them there in the store. My plan was to go home, pack my stuff and return with my shipments tomorrow thereby limiting my exposure to the outside world. The clerk called the owner to find out how much to charge for them. I was willing to make a deposit, but paying for these boxes would have been a first. After speaking with the owner, she said she could only give me 2 boxes and proceeded to tell me the location of another place where I could get more boxes. I stood there in total amazement and actually said, you're kidding right? I don't blame the clerk for following orders, I blame the owner. You don't have to worry about me coming back and asking for any services at your location. I will simply go to the place that actually takes care of their customers. Last question, if I had brought my 6 packages with me, would you have only given me 2 boxes then? You lost a customer. read more

Jazz, Ashley, Nancy and Genesis Always go the extra mile to help me! I am Grateful for their cheerful service!

Does not take UPS QR codes, service not the best, don't waste your time. Only good for USPS even though they advertise UPS.

The owner applied incorrect mailing labels to two packages going to separate locations. I contacted the store and the owner refused to call me, he refused to come into the store, and the Christmas gifts for my sons will not be re-sent until after Christmas. I believe in supporting small businesses. This business has not only lost my support, they will be reported to the Small Business Administration and Better Business Bureau. Had the owner taken responsibility for his error and come into the store to work a solution with me, this negative post would not have been submitted. read more

Disappointed! They upcharged me $10 on a flat rate box to send to my deployed husband. Obviously I had a choice to wait another day and go somewhere else but I wanted it sent and done. When I inquired "isn't a flat rate bos $12-$13?", she girl said "no not here." read more

To start we have only used Postnet for returns with preprinted address labels. For us they have been very friendly and helpful. We walk in with your return package and they look it over to ensure it is OK and then we walk out. Very fast and convenient. read more

The counter help is always nice. A 50% markup on USPS products. I consider that a little high. I realize they need to make a profit but really. I don't think convenience is that necessary for me. I won't be using them in the future. read more

Been going there for years to pick up my mail. Employees are always friendly.

I tried to use Postnet to return a prepaid UPS return from Amazon and they refused to give me a receipt. They said it was not their policy. This is the first time I have ever encountered this and was surprised to say the least. I asked for my box back and explained I had no intention of leaving a package with a company that would not give me proof that I had given it to them. This caused me to drive into town to a UPS store on Broadway and cost me at least an hour of my time roundtrip back to Vail. This is a terrible business and I will not be using them for anything else. read more

every single time i've come here, i've had great service. helpful, friendly; great local business. as long as i live in this area, i won't go anywhere else for my postal needs. read more

About four weeks ago, we needed to send a document to Canada for certification, and we needed to pay in advance for it to be returned. We pre-addressed the manila envelopes for sending and receiving. PostNet is close to home, so my husband took it there to send. The owner acted like he was put out by having to handle something so complicated (really?) and charged my husband $84 for this service. That seemed like a high price, but we needed to get the document back quickly, so he reluctantly paid it. Two days later, when the tracking information became available online, we discovered that the envelope had been sent UPS Ground...10 days in each direction. $42 each way to send an envelope UPS Ground! The US Postal Service charges $19.99 to send a large Priority Mail envelope to Canada, and all priority mail is sent via air. We contacted UPS to see if we could at least get the return service upgraded to air, but they said there was nothing they could do. They also told us that independent retailers like PostNet can add on whatever shipping charges they want in addition to the UPS published rate. Meanwhile, we are still waiting for our document which has been held for up to three days at a time at UPS facilities to make sure that we don't get it any faster than the "service that we paid for". It is scheduled to arrive next week, and we will be able to put this experience behind us. We used to use this store for a variety of services, mostly ad design and printing services, but occasionally for shipping, when the prior owner had it, but we won't be going back after this experience. I noticed that other honest reviews of this store have been marked "Not Helpful" (and thus not counted in the overall star rating), and then they are followed up with glowing reviews within a few weeks, so I'm guessing that will happen with my review as well. read more

The current owner of this establishment is extremely RUDE! I'm amazed that he's still in business as he knows absolutely nothing about customer service. My 14 year old daughter was excited about mailing some comic books to some of her friends who live in other states. I wanted to take her through the process of doing this on her own but that was immediately halted as soon as we walked in the door. No greeting, just a glare. When asked about the price of shipping a flat rate envelop he quoted an outrageous price and scoffed when I asked why it was so much higher. "If you ship here, that's what you'll pay...I'm the low man on the totem pole." I asked if we could take a few envelops so my daughter could prepare them and he said no. The envelops are free with USPS and when I reminded him of this, he rudely replied that we can go to the Post Office to ship. JERK. WILL NEVER step foot in your store again and will tell EVERYONE I know and anyone who will listen about the service we received! read more