I'm not a fan of the new voice of the store. I've been told to turn around and wait outside- loudly…read moreand in front of 7-8 ppl in line and when a gentleman was bring in several packages and I was already in line with the employee ( new manager?) that she wasn't happy about it. "Oh no, not today!" She said out loud to no one in particular. I decided then that the UPS store I've been using for over 10 years wasn't going to my "go to" postal service - I found Postal store, next to the Los Agaves restaurant, they're amazing, fast, no charge like theUPSstore and didn't talk rudely to me or anyone else. I hope everyone finds them!

DONE!!! Been to the UPS Store in Continental plaza for the…read morelast time.. They are rude beyond belief, the manager especially, and I am done with the crap. The last 3 visits they couldn't have cared less what was needed or how many people were waiting to be helped. I went in this time to have something copied and scanned, her attitude was beyond belief. I did not need a brain surgeon, it was a simple task. I was left standing at the counter while two out of three people went into the back for at least 5 min, then was told they couldn[t do what I needed, oh so sad too bad. And people still waiting in line with their packages. I left! Please know that I may be a senior but of sound mind and respect. Went to Parcel Post shipping next to Los Agaves beside Al's appliance and the problem was solved immediately and for 1/3 the price of UPS. They do all the UPS things, ofc problem things, and are super nice. UPS seems to think they are the only train on our tracks...NOT!! I am sick and tired of how seniors are sometimes treated here in GV. It is uncalled for...

Excellent customer service, friendly and professional.. Very helpful I highly recommend this…read morebusiness

My FedEx drivers are very careless. I have complained before. They do not bring packages to my…read morefront door. I have no way of knowing that they have delivered. Packages are usually left in a spot very visible to the road. This weekend I got two packages delivered which were left on a short wall and it rained. There was clothing inside both packages that were wet. I will be instructing any retailer or online shop that they are never to use FedEx for my deliveries!

Wow best service ever. I was in and out within 10 mins or less! The gal with pink hair helped me…read moretape my box and had my package ready to go very quickly.

The staff at this UPS store are amazing. Melissa is a great problem solver and great manager…read more They are all patient with people who can't find their addresses, don't know how to work the computer, etc. I have been coming here for many years and have never had a bad experience. I am saddened to see how people sometimes treat them and am baffled by some of the negative reviews. I'm at this UPS at least once a day and sometimes more, I've never seen rudeness from the staff, they go out of their way to help.

Twice, I have arrived at the store just after 8 am, when they say they are open online and on the…read morestore front, and have found the store to be closed. Both times there has been nobody inside and no cars in the parking lot looking like they are about to come inside to open the store. This is frustrating when the early morning is one of the only times I am able to run errands. This problem is unfortunate and is what caused me to take off a star. Though, I still think highly of this UPS location, as it is incredibly efficient, friendly, and helpful with all of their customers. I frequently come in for Amazon returns and am always in and out in less than two minutes.

Terrible service at this UPS location. For a long time, I was dropping off around 100 packages…read moredaily without any issues, and then suddenly they stopped accepting them with no clear or professional explanation. I've brought packages in and they simply refused to take them, seriously affecting my work and shipping operations. I've also spent a significant amount of money on UPS shipping labels just to keep my business running, yet the service has been inconsistent and unreliable. Communication is confusing and unprofessional -- one thing is said, then something completely different happens. The manager told me it would be fine this week and that I would be contacted to arrange pickups at my business, but nothing has been properly followed through. On top of that, several employees were openly complaining about their workload in front of customers, which only makes the experience worse. Overall, this is an unprofessional, inconsistent, and unreliable location for business use. Based on this experience, I will be switching to a more dependable shipping provider.

First time customer but not for packing & shipping . There's a u haul truck ( also available ) in…read morefront store set back with dollar store to East . Loads of easy parking . Jane & team very professional . Very close ot university of arizona, central , & downtown . Felt safe with not many people in store ( 4 total w me) .

Jane and Jimmy are very helpful and their store stocks boxes and shipping supplies. I have had them…read morepack artwork and large unruly objects for me which they always do a great job! They also rent U haul trucks at this location which I have rented several times to move stuff around town. They also ship lots of Gem show dealers merchandise so they are used to shipping merchandise on pallets as well. They are alway there to help solve whatever shipping challenges I can come up with. They also speak Chinese if you need help with translating to English.

thank you so much, Leslie for helping means the world to me! Highly recommend Leslie and ship…read moreArizona if anybody decides to use her service!

They charged me to drop off an Amazon return it was packaged & ready to go with a prepaid label…read more They said Amazon doesn't pay them to include packages in their daily UPS pick up & they had a snotty attitude. I have receipts.

We've frequented Mail Well Shipping in Catlina in the Basha's shopping center for several years and…read morehave been pleased by the friendly, fast and reliable services they always provide. It's also amazing how many shipping and packing supplies they keep in stock, and the selection of greeting cards is enormous as well as unique. Happy to recommend them!

thumbs down no rating! I was promised and assured luggage mailed would be taken care of! (wrapped…read moreand secure). They were out of paper and wrap to do myself but clerk assured me he would take care of it. Luggage arrived; however, suit case is destroyed and not secured as assured! I said several times I would bring back wrapped and secured.

I had the most pleasant experience shipping an eBay order here the other day. I'm newish to the…read moreMesa/AJ area... haven't had to ship anything for a while. My, have the rates gone up! eBay wanted $100 to ship my item without insurance or a signature. I was able to ship it for about $80 with a signature required and extra insurance from this location. I almost never get a better deal than what eBay is offering for their labels. This location has two of the sweetest dogs hanging out behind the counter, it was really nice to see such well behaved pups. Some people may not appreciate this, but I lost my pup a couple months ago... and it was enjoyable for me to hang out with these two pups while my order was being packed. I really dreaded making the drive and doing the errand, but by the time I got home I still had a smile on my face from the positive experience. I'll probably stop here for all my shipping needs going forward.

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

The only reason I can't give 5 stars is that they aren't open on the weekends. Having said that,…read morethey consistently deliver excellent service. I appreciate going over the prices and options.

Excellent service! Great location, friendly staff, and much more convenient than going into town to…read moremail something.

I have been going to this post office for 3 years. It is one of the best. I am always treated…read morewith respect and courtesy. They handle as many people as they can quickly. They are so helpful!

It's a nice facility, although I found the parking confusing…read more Many post offices have a convenient mail drop outside, but I didn't see one. I'm a huge fan of stamps, but they had a limited number of different kinds to choose from. Great location, right on the main road.