What could have been a stressful situation turned into a smooth and easy experience because of his…read morepositive attitude and professionalism.I came in with a box full of Amazon returns, which could have easily been overwhelming, but MARTIAL was incredibly patient and helpful throughout the entire process. MARTIAL went above and beyond with his customer service, I forgot my reading glasses and it was difficult to read but he helped me navigate & scan barcodes and I truly appreciate his help. Instead of rushing, he took the time to make sure I understood everything and felt confident before I left. That kind of customer service adds real value and makes a big difference.Highly recommend this location!

Quick and efficient! I came by this UPS store to return an Amazon package, and it was made so easy!…read moreScanned our code and they pack it up for you. Asked if there was anything else we needed and we were in and out in less than 3 minutes. So great considering I was on lunch break and needed to be quick! Thank you so much UPS store for an easy return and visit!

10/10 everytime I go in. Always appreciate the kindness I receive here. Makes shipping things out…read moreeasy.

Reserved a U-Haul van at this location. I checked last night to see if the van was there for…read moretoday's pick up. When I arrived for the van today, the guy at the counter tried to rent me a truck instead. He said the person hadn't returned the van and I clearly saw it sitting there the night before. I'm super pissed in had to find another location to rent from. Poor service.

Came in to inquire about mailboxes and had an amazing conversation with Dru who was knowledgeable…read moreof the products they offer! The store is also clean and welcoming!

A new person was helping me. I did not recognize anyone so I'm not sure if they are under new…read moremanagement. But everyone was nice and helpful and get my packages out. I was able to choose the most economical shipment method.

Get more than one employee to run counter to avoid line wrapping in circles. Copier is always down.read more

Employee was very rude and didn't take our package. I didn't even argue with him just went…read moreelsewhere. I have a corporate account with them and do a lot of business with them. Will be looking to shop around after such a bad experience. Think it might be this location. Don't go here unless you want rude customer service.

service requested: i needed to send something the fastest over night mail within my budget. I…read morealready sent one mail previously through UPS and they still had the info which is nice i dont have to repeat. THey have time slots on what's available based on the location where you are shipping it to. I choose what's great for me. quality: they provided the envelope and the mail slip that's included in the overnight shipping. value: i think it's good to have several options for an item to mailed out to at the closest time within your budget, that stood out to me a lot. I liked that.

I am always impressed and at peace when I go into any UPS Store. It is always clean and tidy and…read morethe workers are always friendly and helpful. I am not sure how pricing compares to USPS, but for me, sometimes UPS is more convenient because they are literally everywhere. It is fast and easy to mail a package with tracking.

Came in to take passport photos but was directed to go to Walgreens/CVS instead because "they have…read morebetter specifications". Very confusing cos their window says "passport photos" in big letters

Great friendly service and knowledgeable staff. Never a problem with delivered mail. I highly…read morerecommend it

The best best best and The Best Neighbourhood The UPS Store by the rainbow and blue diamond rd They…read moredid an excellent job packaging my china utensils for shipping. They were very careful, professional, and made sure everything was packed securely to prevent any damage. I really appreciated their attention to detail and the way they handled fragile items with care. My package was shipped smoothly, and I felt confident leaving my valuables with them. Highly recommend The UPS Store for packaging and shipping fragile items.

Omg! Best experience ever!!! David and Lina are the best workers super NICE and so patient with me…read moresince I had to send so many packages out to different addresses. I will only be coming to this location because the other locations workers aren't as nice.

I had such a great experience here, I needed to ship a lithograph across the country and was…read morehonestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend!

This UPS store is the BEST! I am in and out so quickly, and all of the employees are great and so…read morehelpful. Today I walked in and someone was already being helped and another employee immediately jumped up to scan in my package. This UPS store is honestly so great that I have taken the majority of my business from USPS to UPS. It is about the same price, but the customer service and wait times make it no contest with USPS.

I'm always getting an excellent service here!! They will help me for packaging, and notary…read moreservices! Highly recommend.

I had a couple of returns that needed to be sent back via FedEx. Since their stores aren't as…read moreplentiful as UPS stores, I was stressed about having to drive all over town looking for one. Well, I was pleased that this location is now open, and it's so convenient! Located inside the Walmart at Arroyo Square, this FedEx is right in the front of the store (by Customer Service). I had three extra large and heavy boxes, and it was super convenient because I was able to get a shopping cart in the parking lot and roll all of my boxes inside for shipping. When I got there, the line was long but moved quickly. The store is small, but they provide pretty much every FedEx service you could want. Remember Kinko's? It's sort of like that. I was really surprised at all the services they offer, including: getting shipping labels, Express / Ground drop-off, packing services, copy and digital printing services, passport photos, and even custom signs, banners, and posters. This location sells packaging supplies (bags, tape, boxes) and copier access too. They also participate in package "hold for pickup" and even better, the hold service includes Saturday! It's surprising that this is a full service location inside a Walmart. They're open 6 days a week (closed Sunday) which makes it even more convenient (not to mention while you're there, you can also pick up some things at Walmart). I am so happy there's now a FedEx nearby, and I will definitely be returning to this location often.

I used this company today to pack some artwork and I must say that they are the best at what they…read moredo. I was in a hurry and the persons working stopped what they were doing and wrapped my artwork for me and did a wonderful job. I could not be any happier with the way I was treated. Both of the individual were friendly and courteous. Anytime I need help packing stuff, this is the place to go. They would not allow me to tip them so I am letting you know what a great job they do. George T.

Had to get some boxing done quickly, they did it as I waited. The cost was embarrassingly…read moreinexpensive. I can eadily recommend this group as a great place.