I went to Lewiston, ID UPS Store to send a fax. What I didn't expect was that 15 pages would cost…read moreme $31.00. Not only did they charge me per page but they also charged me a long distance fee. As we all know long distance doesn't exist on VoIP. I won't be using them for anything but Amazon returns.

Great service, thanks! The UPS store works with me and for…read moreme! A recent challenge was met with great patience, and though it took some time to work through my issue, John stayed with me to resolve it in a kind and professional manner. :)

Fedex drops my packages off on the side of a busy thoroughfare, next to mailboxes. The mailboxes…read moreare a mile away from our residences and exposed to weather. I had an $800 electric motor set on the side of the road in the rain on the 27th of September. I had an office chair left on the side of the road and subsequently stolen on the 25th of October. Filing a claim is difficult and obstructive. If you don't have the shippers information you can not proceed. I am going to refuse to purchase from companies that ship utilizing FEDEX.

This is the worst shipping company. I have been waiting 4 days for a package. They are claiming…read moreweather related delays but the roads have been clear for 3 of the four days. What, they don't deliver packages from Dec.1 to March 31. Interesting business model. I've called the company a number of times and get the same lame excuses. "It is on the truck." Well, I watched the truck sit in town for 45 min. yesterday while the driver sat and fiddled with her phone. No interaction with another driver, nothing, just sat there and then left. I can't even get a response from the company about driving to Lewiston to pick it up. Worst shipping company in the world. Poor customer service and poor service.

e then turned, walked over grabbed a pair of scissors, and aggressively started ripping into the…read morebox, giving no regard to what was in the box. He was visibly mad he had to open the box it seemed. He looked all through it, then threw the package into a box. He was acting like a pissed off child. He then printed off a receipt, and shoved it crossed the counter. I picked it up and said, "Thank you sir". He raised his voice, and said sarcastically "THANK YOU". I stopped. turned and asked, " What is with the attitude?" He did not like that, got irritated and raised his voice again, and said, "I do not have an attitude, I am thanking you, I am thanking you". This man in no way should be representing Staples by being in customer service dealing with the public. He was irritated from the moment I stepped to the counter. Perhaps he was not feeling well, maybe his oxygen level was too low, maybe he is just not good with people. No matter what his problem was, he attitude, manners, and tone of voice and actions were not professional, pleasant and he made it very apparent he was not happy about doing his job! Very poor reflection on Staples!

Much to my dismay, my business card order will not be printed locally but from God Knows Where!…read more Not only that, I placed the order on Friday, March 14, 2025 but will not see them until at least March 28, 2025 and maybe not until April 1 or whenever. So, at this point, I get them whenever I get them if I ever do. There is no way to describe how I feel about this and I will gladly pay more to have them printed locally if it cost me more money. At least I will not be supporting a corporate big box store and I will have them in my hands far sooner. This is the last time I will ever use Staples for my printing needs. They have blown it with me.

This store never gets better. They refused to accept a package claiming a symbol on the box was…read more"hazardous". It was a reused soda stream box which never had cartridges shipped in it and was previously transported by ups. The box was being reused to ship Ziply equipment. I asked if I could just cover the symbol with a label since it's not hazardous. They refused and of course they wanted to sell me a new box. Which is the exact grift they did on my last visit here when trying to return items to Amazon. Paid $36 for two boxes! For this item, I went down the road to Staples and they accepted it with no issues and were super friendly. This UPS store GRIFTS- no other store like this one in the NW since they like to claim all UPS stores operate like this. It's only them.

Workers lack basic thinking. No regard for peoples things pushing them into packages like…read moreeverything they touch is worthless.

The manager took forever to help me. Then when my order was wrong offered me no solutions to fix my…read moreorder. I went in to try to print another way and she offered no support. Just took my money and offered no service to fix my order.

Came in to ship a package and waited for over 5 minutes for an employee to notice I was waiting,…read morethen made my way toward the back to ask if anyone was working out front just as the store manager came out. Then, the store manager couldn't complete the transaction correctly. I finally left it with misspelled names and an incorrect phone number. At least the ship-to address was correct, so the package will get there. And it was inexpensive compared to USPS.

On short notice the staff were able to help reroute a package for General delivery and put it on…read morehold where it may otherwise have gotten sent back to where it came from. Thank you Bobbi. Picked it up the next day. Other staff were proficient and personable too. Saved me another week of waiting.

It is so frustrating that you cannot contact the Lewiston post office. And the 800 number is just…read moreas frustrating in trying to communicate with as well. The service is not great either. Many times had to hunt down my packages.

Mary Lou, is perhaps the best postal employee in the entire area. She makes coming to the post…read moreoffice everyday a truly enjoyable experience. A good number of people from Potlatch, go out of their way to come to this post office over the Potlatch branch because Potlatch's Postmaster, Michael makes the Potlatch branch a miserable experience. Michael goes out of his way to be mean and repulsive to customer after customer. I have witnessed this many times. The Princeton post office is a cozy little one room office. It has a great deal of charm and Mary Lou adds her own warm personality to the place which makes it a truly wonderful experience. Mary Lou likes her customers so much that she even goes out of her way to buy candy for them. Great job Mary Lou, you'd be an asset to any business. Anyway this is why people come to the Princeton post office.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.