I took a Amazon return to the store. I hit the wrong button on Amazon's website so the email I…read moregot from Amazon was to make me print a label. When I got to the store I showed him the email. He offered to print it out for $3.45. A label for $3.45? A label they probably get from UPS for free. I left the store. Later I canceled the return and started a new return. This time the email bar code was correct to allow the UPS store to print it for free. Make sure you get the correct email with the bar codes and be careful what you hit for return shipping. I told the employee how I corrected it. He said he didn't know you could do that. That goes to show how well the kid was trained. I'm going to Staples for anything they can return. from now on.

Great service, thanks! The UPS store works with me and for…read moreme! A recent challenge was met with great patience, and though it took some time to work through my issue, John stayed with me to resolve it in a kind and professional manner. :)

We ordered a Nurse Rosie shirt through an advertisement that came to us in our Sunday coupons. We…read morehad ordered a Unisex shirt, but when it arrived, it was a ladies fit. I contacted Todd at ArtBeat, via email and he apologized for the error and has already sent out the correct shirt. What a great company to work with even when you are states away. Thanks Todd for your excellent customer service and extremely fast response times to my emails.

Awesome hard working crew! Did amazing job! Thankyou ! Would highly highly recommend Service…read moreMaster!

HELP! A broken frost free faucet caused water to permeate a basement wall, ceiling and floor. We…read morecalled SERVICE MASTER, they showed up in a couple of hours. In very little time they located the problem and began clean up and moving things to prevent any further damage. They informed us of what happened and all they were doing. The next day a crew arrived, removed damaged sheet rock, insulation, carpet, etc. They set up fans and dehumidifiers and in several days the damaged area was dry and the moisture level was well within a safe level. They gave us a complete report and also forwarded it to our insurance company. Very thorough, very competent and very professional. I think these folks can fix anything.

Lied about having Security on site. Apparently people living…read moreon site or around it are "good enough" and are probably the ones stealing people's property. Has No cameras anyplace on site. Has been broken into multiple times without notifying anyone. Zero gates or other forms of protection. Didn't notify backup number of the situation, sent a random email about it. Didn't even apologize when over half my belongings were stolen. Completely unacceptable. Don't take a chance here.

My husband and I have been thru the ringer when it comes to our experience buying a camper and the…read moreendless amount of time we spent in and out of RV lots, dealing with the typical salesman that just wanted us to sign "Right Now." It wasn't until we were pointed in the direction of Discount Mini Storage & RV that we looked no further! A lot of people only right reviews when things are bad but we are so extremely satisfied that we're here to report because it was EXCELLENT SERVICE! Steve the owner is the most down to Earth person you will ever meet and completely honors every word that comes out of his mouth. He guarantees everything to be in working order by the time you take your camper home and doesn't just sell "As Is" which is the very scary part about buying used these days. Oh how well we know,.. Steve took the time to make sure we completely understood how everything on the unit worked and even threw in a bunch of extras that he didn't have to do!!! It's safe to say we have gained a new friendship thru the purchase of our beautiful 2008 Wildwood!!! To put the cherry on top he guarantees everything for 30 days after taking home so no hidden surprises!! Our camper is basically new at an extreme low used price and we just couldn't be happier !!!!

He is efficient and works to make his customers happy. I heard back quickly and saw the drive to…read moreget things done quickly. Super smart and drive to make customers happy.

I've been going to Citadel for years. They always fix the problem I'm having, and at a reasonable…read moreprice. Since I'm computer dependent, being without my computer is fairly painful. The staff do a great job of ensuring I get my computer back in not only better shape, but often running much much better, even if it was just a simple install of hardware.

Completely lacking proper customer service and communication as well as professionalism towards…read moretheir customers. Will not use again. Took my laptop in on a Monday morning due to my antivirus no longer working as well as my computee was freezing up when I would go on the internet. Told the guy at the front counter my issues asked him to turn around as I use my laptop for my business and he said 24 to 48 hours hours. After 50 hours of them having my laptop in the shop and no contact I called them was placed on a brief hold and advised that they were working on it and I would be called that afternoon. A tech called me that afternoon as promised however he said he was having issues trying to reload Microsoft Office and one of the key which I gave him over the phone and he verified was the same that he had but it wasn't working and asked if I had a backup disk which luckily I did and asked it for me to bring it in. I probably dropped the Disc Off 2 hours later and was told that they would call me before they close and it would be done and ready for pickup. I received a call 45 minutes prior to them closing to whomever was calling me told me they had the wrong number and hung up. They never called me back. The next day they open at 9 a.m. and I hadn't heard anything still to which my husband called them 3 hours later to find out whether my laptop was ready or not. The guy who answered said he had no idea he saw it sitting on the shelf but the text were out and put it back 10 minutes later. They never returned my husband's call and he called them 3 hours later after that call to be told it was ready. We asked him what was wrong with the computer and what they did to it and he really didn't have much answer other than they wanted to charge us $109 for the work they did. Definitely will not do business with them again. There was no care given to the customer or priority for communicating. I depend on my laptop as a means of business and was shut down for almost 5 days because of their lack of communication and diligence to making sure it was fixed promptly as promised.

I'm still shocked by my experience with Paul Davis/Affordable Janitorial. I hired Paul to help with…read moreseveral parts of my cross-country move: apartment cleaning, junk/donation removal, and transferring my storage unit. I asked several times if he could handle everything, and he confidently assured me he could. When I had to reschedule the cleaning because I wasn't ready, I took responsibility, paid the requested deposit, and even added a tip for the inconvenience. Paul later completed a separate junk/donation haul, which I paid him for. The problem came with my storage move. We were scheduled for 11 a.m. The morning of, Paul told me he was trying to get his truck started and would call me back. He never did. I called and texted several times over the next few hours with no response. I even told him, "If you can't make it today, that's totally okay. I just need to know so I can make other arrangements." Still nothing. This was the day before I was leaving Pullman for good. He was also supposed to clean my apartment and never communicated about that either. Thankfully, my friends and even strangers stepped up and helped me get everything done. What really got me was discovering another review describing an almost identical no-show/no-communication experience. Paul had actually mentioned that review to me beforehand. Whew... if that wasn't God trying to tell me something. Paul also still owes me my deposit for services he did not complete. To be fair, I am NOT disputing what I paid him for the hauling work he actually performed. I don't write this with bitterness, and I genuinely wish Paul and his business well. Things happen. Trucks break down. People get overwhelmed. But communicate with your customers, and if you don't provide a service they paid toward, return their money. If you hire Affordable Janitorial for something time-sensitive, based on my experience, have a backup plan. And if any of y'all know Paul, do me a favor. I'm never talking to that man again after he did me like that , but just ask him one question for me: "Paul... why you do that lady like that!?" Then come back under this post and let me know what he said. Thanks in advance.

They are better then expected!! He came did my floors I never even seen my floors look this good…read moreeven before I bought the place just amazing service, very friendly and they definitely hold up to their name AFFORDABLE for sure, I have used a few different cleaning people here in the valley and I know for sure who I'm calling again thanks guys!

Really amazing storage, keeps all my things safe. And the quality is great never had any issues…read more They value all their customers.

We stored our hosehold goods from December until July here. Everything came out in dry and in…read moreundamaged conditions. No signs of rodents, etc. Plus the staff was a joy to work with during this time. Extremely professional! Also, we appreciated all the measures they took to keep our possessions secure. Definitely would go no where else on the future.