Awful. Floor was flooded. and less than 10% of machines operational. Not anything to do while…read morewaiting. Why do they remain open? The quarter machine worked.

All coin machines, the change machine was out of order? Do you need more?…read more I would rate it lower than a 1 star if I could.

It is very good they dry cleaned my dress shirts and did a wonderful job. The value of it was very…read moregood and it made sure they where all ready for my speeches

I used Western Laundry in Pullman when they still had a store there, but it closed and I have had…read moreto go to their Moscow, Idaho, location twice now. In Pullman, I NEVER had a problem, but my experiences at the Moscow location have both been bad. My orders at the Moscow location have been very simple, both times all they have been were to dry clean, starch and fold dress shirts, so they were ready to pack for business travel. Their service has been terrible both times, and I have been charged full price both times, even though neither time did I receive what I requested and what I paid for. If I could give this dry cleaner a worse review than a 1 of 5, I would. The first time, not only was my order not ready two days after the day they said it would be ready, it wasn't ready three days after the revised date they said it would be ready. It wouldn't be a huge deal if they would call to say it wasn't ready, but they didn't and my drive is 10 miles each way to drop off and pick up. I literally drove 60 total miles to finally pick up my order. In order to never use this dry cleaner in the future, I will drop if off in cities I regularly travel to, and will actually pay less to have it done. To have it done locally, so I can support local businesses, I would pay triple what I have paid, but I can't support a business that literally does not care about customers, customer service or giving customers what they are paying for.

The charges for the service provided were excessive and they did a poor job. I will definitely make…read morethe trip to Blue Ribbon in the future.

10000% would not recommend!! I dropped my wedding dress and veil off in July, two days after my…read morewedding, to the Moscow location. I was told it would be done around mid-September. I received a phone call around the end of August quoting me a price of roughly $270 to clean my dress and veil, which I confirmed was fine. My dress had 5 layers, so I had already figured it would cost a bit because of the time needed to clean. At that point, I thought, they are confirming the price, they are going to start cleaning it. I called again in mid-September and was told they off source their wedding dresses and the lady who cleans them had been sick so there was a delay. Called again in October and was told it still wasn't done and they needed to contact the lady who cleans them to figure out what was going on. They stated it could be taking longer if there were stains that needed to be deep cleaned - mind you, there were no stains on my dress, just dirt and bugs from an outside wedding. At that point, I was in a panic that perhaps my dress and veil had been lost. I asked them to just get the dress back, I would pick it up and take it elsewhere as they have had it for 3 months already. When they called me back, they stated she hadn't gotten to it yet, but they could start that day and have it done and return it to me by the next Monday, and they would give me a discount (kudos to them for offering that). I declined and said I would just like to come and get it and take it elsewhere. A few days later, I received a phone call saying that my dress and veil had been returned to the store and I could come and pick it up. When I got there, I opened the garment bags to check for any damage. I was then told by the associate that the lady who cleans them said, she just couldn't clean my dress. This business does nothing but lie to you. Why would you quote me a price and keep my items for 3 months, if you weren't able to clean it. The first time you looked at my items, you should have determined then that you couldn't clean it and asked me to take it elsewhere. Nothing but lies and unprofessionalism!

Employees an employee named Jason Brown that likes to narc of his clients- "Hi my company delivers…read morelinens to many massage therapist and clinics and all of them have been shut down for last 2 week or more. I have one customer that has not shut down and she seems to think she doesn't have to. The name of the account is Advanced Health Therapeutic Massage. Address is 59E Queen Ave Suite 111. Her name is Sheila (Beck?) and her phone number is (509) 326-4122 or (509) 951-4052. I need my name and company to remain anonymous"

They always do a wonderful job, are reasonably priced and quick! They even got some serious car oil…read morestains out of my hubby's white shirt.

Dress picked up with just as many stains as I dropped it off with. No improvement at all. Upon…read morepicking it up discovered a note pinned inside that read "some staining (not to worried about them)". Umm obviously they weren't worried enough to attempt to get them out. And if they did try (doubtful) and couldn't, I would have at least appreciated some type of communication that I would be picking the dress up in the same condition I dropped it off in. I paid far too much for absolutely nothing.

New wash machines. Clean. We were passing thru town while traveling and were able to do all our…read morelaundry. Coin change machine worked fine.

This is a great place to do laundry. The ladies that work here keep it very clean. Rebecca is…read morefriendly and helps with any issues. I don't know the other gals names but they are great as well.

Dammit! I need some clean underwear! NOW!…read more SITREP When we're here at the Fountain Bay ranch in St. Maries, ID, we are dealing with sparse amenities. No bathtubs. No showers. Not even flush toilets - it's outhouse-latrine time! SETUP Fountain Bay is a ranch-work in progress, as we cultivate the surrounding land, work with the livestock, and build a house along the St. Joe river. But that means we get dirty & grimy (& smelly & stinky), and in desperate need of cleaning our clothes. For ourselves, Uncle Gary, Cousin Dale and myself have no problem jumping in the pristine (but FRIGID..*Brrrr!*) St. Joe river and clean ourselves in river-water. However, cleaning clothes requires some more cleaning effort (and drying effort if you don't want your clothes to stay damp). RIVERBEND LAUNDRY This is when we pack up the truck with our (considerable) dirty laundry, our wifi'ing laptops, some drinks & munchies, and make a couple-hour geek fest with the whole laundry experience by heading to Riverbend Laundry. With a multitude of washers, and dryers, and vending machines full of laundry detergents, and softeners, and other food & drink vending machines, we really have all we need to keep up happy. We only wish there were more outlets since we have to position ourselves in some rather awkward ways over laundry tables to do some wifi'ing. But then again, I don't think that was part of the original business plan when this establishment started some years ago either. THE LOWDOWN A great place to do our laundry and then some!

The machines are either disgustingly dirty, out of order, or steals an extra quarter or 2 before…read more it'll work. I called the number on the wall and they said they could be here in 2 hours to refund me or they'll mail a refund. So how does a person get laundry done if all their quarters are taken?

This business is clearly neglected, broken machines, expensive machines, failing machines, coin…read moreoperated so it takes forever to pour in the coins to get the machines moving, wasting your valuable time. Lack of carts, no supervision so your safety is up to you, even during the day time. Lots of cameras but no idea of they are monitored or if they even work. Limited option dollar-to-coin conversion, so you have to bring 1s and 5s but it won't take 10s or 20s. No ATM.

Fantastic service at a reasonable price! Will definitely be using them again! Highly recommend!read more

I took a trip in town to visit some family thatjust moved to the area. We are a family(of 6!) and…read moredidn't factor in laundry. I did not want to spend a whole day doing it myself so i gave this company call. I was pleased with the service. Very neat folding. Timely pick up and drop off. I'm very satisfied.

I normally have a great experience here, however, today was not a great experience. Typically…read morepeople put the out of order signs on the w/d's, but for some reason it was not done. I was told after I put all my soap, money, and clothes in that it was out of order. If they already knew that, I could've saved my time and money with a simple sign. Help was not provided and it was a frustrating experience. The employee Elly could have done something to help. Plus, the sign was still not put up by the time I left. It was ridiculous.

I've never had issues with PUR until today. I usually always wash my white sheets in the washer and…read morewait in my car for 30 mins til it's done....but today when i went to unload the washer there was a nasty couch cushion in with my sheets. I asked the attendant who put it in there . She replied " I did" . I came back 5 mins later and asked for a refund because she put that in there without asking and I paid for the service not her. She refused to give me the refund which was $18 She also said she didn't know who did it even though 5 mins ago she said did it. I asked to see camera footage and she looked at me like a deer in the headlights . I will be calling the owner of the mat and asking for a refund for the poor, RUDE, and disgusting service .