The charges for the service provided were excessive and they did a poor job. I will definitely make…read morethe trip to Blue Ribbon in the future.

10000% would not recommend!! I dropped my wedding dress and veil off in July, two days after my…read morewedding, to the Moscow location. I was told it would be done around mid-September. I received a phone call around the end of August quoting me a price of roughly $270 to clean my dress and veil, which I confirmed was fine. My dress had 5 layers, so I had already figured it would cost a bit because of the time needed to clean. At that point, I thought, they are confirming the price, they are going to start cleaning it. I called again in mid-September and was told they off source their wedding dresses and the lady who cleans them had been sick so there was a delay. Called again in October and was told it still wasn't done and they needed to contact the lady who cleans them to figure out what was going on. They stated it could be taking longer if there were stains that needed to be deep cleaned - mind you, there were no stains on my dress, just dirt and bugs from an outside wedding. At that point, I was in a panic that perhaps my dress and veil had been lost. I asked them to just get the dress back, I would pick it up and take it elsewhere as they have had it for 3 months already. When they called me back, they stated she hadn't gotten to it yet, but they could start that day and have it done and return it to me by the next Monday, and they would give me a discount (kudos to them for offering that). I declined and said I would just like to come and get it and take it elsewhere. A few days later, I received a phone call saying that my dress and veil had been returned to the store and I could come and pick it up. When I got there, I opened the garment bags to check for any damage. I was then told by the associate that the lady who cleans them said, she just couldn't clean my dress. This business does nothing but lie to you. Why would you quote me a price and keep my items for 3 months, if you weren't able to clean it. The first time you looked at my items, you should have determined then that you couldn't clean it and asked me to take it elsewhere. Nothing but lies and unprofessionalism!

ugh! I lost $3 in quarters to machines that didn't work, and $12 in new lingerie that either was…read moreeaten or got oil on it!

Most machines were broken, very dirty, and the change machine didn't work. I'm a student and needed…read moreto do laundry before my class started and wasn't able to do laundry during the only time I had available, so I'm a little frustrated.

It's too cold inside. They need to turn the heat on now that the weather is turning colder. I…read morereally like the machines though.

I do laundry here occasionally because of their big machines. Today i witnessed a young man taking…read morehis whites out of a machine and many of them were covered with smudges of dirt and grime from the machine. When he approached the manager they told him it wasn't the machine and that it was his clothes. As soon as the manager approached I started videotaping because I could tell it was going to be a problem. I did interfere and say it pretty cheap just to give him a second wash. At which point the manager aggressively approached me and asked are you washing clothes here. I affirmed. He then said, you are no longer welcome here don't come back. All of this over not wanting to provide a simple apology and wash. This in way means that they are dirty. A lot of people wash clothes there and someone before him probably washed really dirty clothes. It does mean that their customer service is very bad and they have no respect for their customers.

We needed a wheelchair accessible washer and Lewiston had one. 4 star washers and 1 star dryers…read more $1.75 top loaders, $3.50 a load and up for front loaded wash. Dryers may turn but not all actually dry your clothes. Be sure and try your dryer with a quarter first. Seems basically clean inside. Various height tables for folding. The upholstered chairs are heavily stained. One look and you'll head for the vinyl bench. Fried chicken place next door and espresso across the street.

The laundry room at my hotel had an out of service washer. Oops. So I searched for a self service…read morelaundromat. Came across Sudzee's. The prices were reasonable and there is a play area for kids.

This is by far the cleanest laundry mat in pullman/moscow area ! Thank you ! I have never had any…read moreissues with the machines and I have been coming here for about 2 years . If you need a great laundry mat this is the place to go !

Employees an employee named Jason Brown that likes to narc of his clients- "Hi my company delivers…read morelinens to many massage therapist and clinics and all of them have been shut down for last 2 week or more. I have one customer that has not shut down and she seems to think she doesn't have to. The name of the account is Advanced Health Therapeutic Massage. Address is 59E Queen Ave Suite 111. Her name is Sheila (Beck?) and her phone number is (509) 326-4122 or (509) 951-4052. I need my name and company to remain anonymous"

They always do a wonderful job, are reasonably priced and quick! They even got some serious car oil…read morestains out of my hubby's white shirt.

It is very good they dry cleaned my dress shirts and did a wonderful job. The value of it was very…read moregood and it made sure they where all ready for my speeches

I used Western Laundry in Pullman when they still had a store there, but it closed and I have had…read moreto go to their Moscow, Idaho, location twice now. In Pullman, I NEVER had a problem, but my experiences at the Moscow location have both been bad. My orders at the Moscow location have been very simple, both times all they have been were to dry clean, starch and fold dress shirts, so they were ready to pack for business travel. Their service has been terrible both times, and I have been charged full price both times, even though neither time did I receive what I requested and what I paid for. If I could give this dry cleaner a worse review than a 1 of 5, I would. The first time, not only was my order not ready two days after the day they said it would be ready, it wasn't ready three days after the revised date they said it would be ready. It wouldn't be a huge deal if they would call to say it wasn't ready, but they didn't and my drive is 10 miles each way to drop off and pick up. I literally drove 60 total miles to finally pick up my order. In order to never use this dry cleaner in the future, I will drop if off in cities I regularly travel to, and will actually pay less to have it done. To have it done locally, so I can support local businesses, I would pay triple what I have paid, but I can't support a business that literally does not care about customers, customer service or giving customers what they are paying for.

Clean, well lit, spacious, and machines were clean andwell maintained. Had to wash an oversized…read morecomforter and there were several larger washers and also a larger dryer available. Prices were reasonable. Drove from another town but well worth it and it's near the community center and library.

Great machines! Did 4 loads in 2 washers and 2 driers. $12. Ready in about one hour!read more