Cleaning Concepts no longer services for residential cleanings. Commercial cleanings only as of…read more2018. Years of experience cleaning medical, dental, and daycares. Medical grade disinfectants to ensure the highest quality of killing daily germs.

From the owner: Residential/ Commercial cleaning Janitorial/Office…read morecleanings Exterior home/building pressure washing Upholstery cleaning

Lady and The Gent Carpet Cleaning is excellent. I had a small carpet cleaning job, however they…read moretreated me as if I were their largest customer. The machinery was new and my carpet and upholstery looked new again. They sent a text to remind me of the service date and time, showed up on time, and were ready to work. Their prices are so reasonable too. I will ask them to return soon to clean the boat carpet and upholstery. You can trust Lady and the Gent with your cleaning needs too - so give them a call or text 509-339-5386.

From the owner: If you are looking for a cleaning company you can trust, we have you covered!read more

Zero stars. Unresponsive. Charged my card three times without permission. Now I'm in a claims…read moredispute. That's the last time I ever get myself housekeeping as a birthday present.

Used them once in 2019 to prepare my house for sale, and it was fine then ... but now, three years…read morelater, I find charges totaling $260 on a different bank account. That's not very good accounting practice, I'd say. My bank has taken this over, and all is well that ends well for me (thanks to my bank), but I am seeing lots of similar complaints on the internet and elsewhere. Be warned if you ever used this company before, and check all your bank accounts. The one they charged me fraudulently on this time didn't even exist when I hired them the one time in 2019. That's VERY strange.

Do not hire this business (Hammel's OCD Cleaning in Pullman WA (owned by Tanya Hammel) since she…read moreturned off the page). As a property owner, I would choose any business besides this business (even hire a college student). I saw first hand how horrid of a job she did in the cleaning and her response as a business. She sent her friends to write random stuff on a public review so it would try to counteract the negative review. And now it's clear from multiple sources that it's a shady business. You deserve anyone besides this business! If you want cleaner recommendations, pm me and I have a couple amazing individuals and business with a high level of professionalism and integrity. DO NOT HIRE THIS BUSINESS!

LATEST UPDATE: The owner has now refunded me from her personal account. She states she will sue me…read morefor defamation if I don't remove this review. UPDATE: Three weeks ago after posing this review, the owner said she would refund my money if I removed my negative review. She still has not refunded me and she has now blocked me from posting on her business page. DO NOT WASTE YOUR MONEY WITH THIS "BUSINESS"!! I had a nightmare experience with them. What's worse is when I complained and asked to not have to pay for inadequate work, the owner threatened me by charging more money if I didn't pay up. IT'S CLEAR THAT THIS "BUSINESS HAS NO CLUE HOW TO RUN AN ACTUAL BUSINESS!!! I arranged to have someone come out to help me with cleaning my duplex for move out. She charged me for six hours of cleaning and did hardly anything from the requested detailed list of what to clean. I'm so grateful that I decided to check the place before I turned in my keys to my landlord because literally nothing was completed from the list. Did she clean the shower? Sure, but left cleanser all over the entire shower and did not clean the hard water build up as requested. I asked for the 8 light fixtures to be cleaned and only one was done. I'VE NEVER RECEIVED SUCH HORRIBLE SERVICE IN MY LIFE!! I could have paid a college kid to come clean it for half the price and it would have been done better. I contacted the owner to let her know nothing had been done. She apologized and said that she would send someone out to fix the problem and would fire the employee. When someone hadn't shown up on the day promised, I again reached out and she explained that they only had 1-2 hours available to complete the work and not the SIX necessary. The owner came out and said things had been cleaned but after I started showing her what hadn't been done and how terrible the work was, she too questioned whether her employee had actually done anything or just sat around the whole time. The owner asked what I wanted done and I showed her the original list. She refused and said that wasn't possible for her to do what was asked. I then had to tell her step-by-step what needed to be cleaned as if she didn't know how to look at the list and make sure all the things were done. When I asked her to clean the doors, doorjambs and baseboards, she said, "I'll just clean the outsides of the door because that's all people see anyway." It's hardly what's advertised as "OCD clean." The owner made me feel pressured into saying she could leave without finishing the work and then demanded that I pay for the six hours her employee was there DOING NOTHING! The owner further refused to clean the walls, blinds, baseboards, etc. ensuring that my property manager (PM) would not care about those things. Sure enough, when my PM came out to check for cleaning, I had to spend an additional FIVE HOURS cleaning the things the owner and her staff didn't do despite them being paid for it. IT WAS LITERALLY A WASTE OF MONEY TO HIRE THIS "BUSINESS"!!

Creative Cleaning sent two cleaners to my residence. They worked quickly and accomplished…read moreeverything on my list! I would recommend them highly to anyone needing a good thorough cleaning of their residence.

I just had Pennie over to clean, and she did an amazing job. Totally would recommend, and will have…read moreher again.