Our old generator service technician stopped returning calls and we had to find a new one for our…read moreannual service. Our generator had been running sort of iffy since the long power outage in March and we needed some diagnostic work as well as a general tune-up. Joe from RALCO came out and spent a long time talking through the ups and downs of our current generator (no we didn't need a new one, yes we'd need to get a new battery, yes we could change the oil ourselves, here's how...) and got it all up and running smoothly again. I appreciated the speediness with which I could get an appointment and they were easy to communicate with as well as being just up the road. I had a question about my bill and they got back to me promptly and were friendly.

We hired Ralco to fix our commercial generator, they made several attempts but couldn't fix it…read more They just changed part after part and when it still didn't run they blew our circuit board they didn't figure out the cause and installed a new circuit board which also blew and they charged us over $9000 and left us without a running generator. They didn't even try work with us or discount the invoice.

Fair and honest pricing quality ally work used quality materials clean and neat process. Nice…read morepeople!

I am a chief engineer now disabled I call this company for a service maintenance on my gas boiler…read morethe technician came in poked around for about 15 or 20 minutes took some photos and told me you needed an entire boiler replacement okay if you say so I later on get a quote for $10,500 to get my heat running I called the local guy here in Swansea from Columbus Ohio his man come down yeah he was dirty he was sweaty when he left with the bill was $312.92 I needed a thermal couple a pilot assembly and he had to do some scrubbing and use some elbow grease to clean the boiler up so that's my story I'd be real wary of using this company for any type of service

Reliable and prompt response when I called due to our air conditioner not working…read more We have worked with Ray before and I feel confident that the work he recommends is what's truly needed. I've even asked him about doing more repairs that he told me weren't really necessary. His prices are fair and he clearly communicates the cost. I would highly recommend!

Our furnace stopped working on the weekend and we were looking for someone to come in as soon as…read morepossible to check things out. Scheduling an online appointment was super easy with appointments available the next day (Sunday). I didn't even need to wait that long. Within an hour of making the appointment, the technician gave me a call and was on his way over that day. Chris was wonderful! My expectations for furnace repairs is always a little high and I was a bit worried about how much an emergency response repair would be. I was pleasantly surprised by the price, it was quite reasonable. Lovely service overall, definitely will use these guys again!

We were in need of an electrician but had no one in.mind & our friends had no recommendations. My…read morehusband came on Yelp & called a few listed here. We also called the electrician that installed our whole house generator a couple of years ago. We left msg with that dude several times, & he didn't even have the courtesy to return the call & say sorry, too busy! Anyway, Romano was one of 3 who returned our call. Chris wasnt able to come by the same day but said he would call us the next day. The other 2 electricans left us with a "I'll call you next week if I have the time to come by" vibe. Translates to; let me see how my cash flow is going, & If I need money, I'll go by. Not Chris! He called us back within 30 min of our original call. Apologized he couldn't make it that day, but would be here the next day by a certain time. AND HE WAS! Dressed neatly, worked neatly & kept the mess (dust etc) to the minimum. Cleaned his work area as he went along, realizing he was in a kitchen & sawdust didn't mix well with food. Worked quickly. The following day we realized another switch wasnt working. We called him back. He was a bit confused a moment bc he hadn't touched that circuit, but was determined to solve the mystery. Our house was built in 1850. Layer of ceilings covered old wires from several decades ago. He was able to trace the wiring & power without cutting a large hole in my ceiling. Just 2 small squares. He was able to find the short in the wiring & patched the ceiling quite well too. Chris will be my first call in the future.

I called Romano electric to install three ceiling fans. Chris was very professional and answered…read moreall my questions. He showed up right on time and went right to work. I highly recommend Chris for any electric work you need done. He is definitely at the top of his profession. My fans look beautiful! Thank you Chris for a job well done!

We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

After working with a local company (Wakefield) for over 8 months, we called UGN. They diagnosed…read morethe problem at the first visit and our splits were up and running the next week when part arrived. After 8 months of no heat or AC I cannot say enough about UGN.

We can't thank UG Nasons enough for coming to our rescue after the first HVAC company we hired did…read morea terrible job. From the moment they arrived, their professionalism, respect, and deep knowledge were clear. They quickly assessed and fixed the issues we were left with, and we only wish we had chosen them from the start. If you want the job done right the first time, we highly recommend UG Nasons. Outstanding service!

The best electrician in Rhode Island! Kyle is responsive and punctual. I needed an electrician for…read morean emergency, and he responded within an hour and came the same day. He gives you great work at a very fair price. If you're in Rhode Island and need electrical work, call KG Electrical.

Kyle rescued me in a pinch. I called him on Friday night, and he came by Saturday. He is responsive…read moreand does exceptional work at a great price. He is the best electrician I've ever used!

Reliable and honest service. Had an issue with my AC and they came out and fixed it right away.read more

My problem was solved but I should have asked about pricing policies before scheduling service. I…read moredid not, and no info was offered. My problem was lack of heat (in winter) due to furnace tripping the breaker. A heating tech was sent. He replaced a heat sequencer. About 30 minutes after the tech left, the breaker tripped again. A few hours later Jestings sent an electrician who determined the breaker was "burned" and needed replacement. The electrician did not have a breaker with him and said he would put in a temporary one and return with the correct breaker. He came the next day and replaced the breaker. I was charged $90 in labor for each of the three calls, totalling $270 just for the labor. Materials and taxes brought the bill to $358. I questioned why I was being charged twice for the breaker replacement as these might routinely be carried on the truck, especially when the call concerns a potentially bad breaker. (I was told their electricians don't carry anything on the truck.) If they had asked, I could easily have opened the electrical box and communicated the number over the phone. Or texted a picture. It seems to me this third visit was a manufactured and unnecessary one. I was very disappointed in their policy but my fault for not asking, I guess. Service was provided within 6 hours. Office staff member was responsive and courteous over the phone. This was somewhat of an emergency so I am grateful that Jestings came to my aid and managed to fix the problem.