Our business loves creative plumbing. Often, our needs must be resolved same day or same hour…read more This company always show up on time and they always have a solution. The owner is good to his clients and good to his employees. That says a lot. Thank you Creative!

From the owner: Serving Aquidneck Island for 20 years.read more

Reliable and honest service. Had an issue with my AC and they came out and fixed it right away.read more

My problem was solved but I should have asked about pricing policies before scheduling service. I…read moredid not, and no info was offered. My problem was lack of heat (in winter) due to furnace tripping the breaker. A heating tech was sent. He replaced a heat sequencer. About 30 minutes after the tech left, the breaker tripped again. A few hours later Jestings sent an electrician who determined the breaker was "burned" and needed replacement. The electrician did not have a breaker with him and said he would put in a temporary one and return with the correct breaker. He came the next day and replaced the breaker. I was charged $90 in labor for each of the three calls, totalling $270 just for the labor. Materials and taxes brought the bill to $358. I questioned why I was being charged twice for the breaker replacement as these might routinely be carried on the truck, especially when the call concerns a potentially bad breaker. (I was told their electricians don't carry anything on the truck.) If they had asked, I could easily have opened the electrical box and communicated the number over the phone. Or texted a picture. It seems to me this third visit was a manufactured and unnecessary one. I was very disappointed in their policy but my fault for not asking, I guess. Service was provided within 6 hours. Office staff member was responsive and courteous over the phone. This was somewhat of an emergency so I am grateful that Jestings came to my aid and managed to fix the problem.

Out of several boiler companies/ plumbers I called (at least 8) Mike was the only one that…read moreresponded straight away and said he'd come out the same day, even though he wouldn't be able to get to us until late at night. He lives far and I was impressed that he was still willing to drive over and help us. Mike is a highly competent technician. He was able to diagnose the issue with our boiler and narrow it down to one of two possibilities. After ordering parts, he came back, as promised, to complete the job. We finally have a working boiler. Mike is a great and kind guy. He's honest, respectful, friendly and reliable. He won't let you down. I appreciate that he kept in touch when he was en route. We are grateful for all his help and wouldn't hesitate to re hire him.

Fast, friendly, great value, highly recommend. Came in short notice to repair a furnace. Gave us…read moregreat recommendations on what to do next.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Had a fantastic experience with New England Boiler Works. Steve and his staff were thorough and I…read morefelt very confident that they knew their stuff. Price was fair too. They installed a new boiler and took away the old one. It was a full days work, but everything went as planned and Steve was very experienced and knowledgeable and a very friendly guy too. Steve was on the premises the whole time too which made us feel comfortable. Boilers working fine and I would recommend his company with full confidence.

Contacted them online for an estimate appointment and when I didn't hear anything I called and left…read morea message and still nothing. I wanted a tankless water heater installed and I saw on google that they do that. Wish they could tell me if they don't want the job so I wouldn't waste time waiting.

My wife and woke up to no heat a few days ago. We assumed it was an issue with our boiler. We…read morecalled our HVAC service provider, who indicated the issue was not with the boiler, but with the propane gas valve. He went on to say that our boiler would need to be replaced fairly soon, showing me pictures of rust. He provided a quote for boiler replacement. I called two other HVAC companies, including Ocean State Air Solutions. Joe DeSilva and his very knowledgeable partner, Chris, came to my home to take a look at the boiler. Chris was patient in describing the functionality of the various components of our system. He went on to say that our boiler was a cast-iron boiler in good shape and should last for many more years. He said selling me a new one would be dishonest. These two gentlemen were honest, forthright, and patient with me, who has zero knowledge of boilers. So, I am cancelling my contract with my current HVAC service provider and going with Joe and Chris from Ocean State Air Systems because Trust matters to me.

We had to have new thermostats installed (ADT) and one would not connect to system. something…read moreabout voltage to that unit. ADT just told us to have someone else deal with it. Bobby came to check the problem. he spent a couple of hours going thru entire system & found the problem!! fixed the issue & helped me program that thermostat . excellent experience and will now talk to them next spring about mini splits.

Steve and his crew are reliable, efficient and the first person I call for plumbing…read more Steve first replaced a water heater in the mid to late 90s in Newport. I now live in Little Compton and he is still responsive and reliable.

From the owner: Westview Plumbing & Heating provides plumbing, heating, sump pump installation and repairs, and…read moreFREE estimates to the Middletown, RI area.