Pierre and his crew recently completed a 6 head and 2 condensor unit for a complete home mini-split conversion from oil heat. The entire process including initial site visit, estimate, MassSave loan application and closure, and installation(1 week) took only 3 weeks! Pierre walked me through all the steps needed for each phase of choosing equipment, room placement, MassSave process, App and Wifi setup. I can't thank Pierre and his crew enough for their meticulous attention to my specific needs and unique home layout. This is the smoothest home project I have been involved with. Highly recommended. read more

F&J Ductless - Heating & Air Conditioning/HVAC Near Me

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Very disappointed in how, after 2 plus years of solid service they completely dropped the ball Went to open the house on MV 1st week.of May. Error code on units showing no refridgerant, which means probanly a leak. Called that Monday for appt. Was told they are not on island t il Thursday, so took appt then between 10 and 12 arrival " but they will be there closer to 10" per customer service person. 1 pm to 2:30 pm multiple texts and phone calls to the owner and his CSR. No response from.owner and.CSR was in a meeting At 2:45 got a text they qere not coming today and woukd try agin early next week to get back on island. Temps were n in low 40s at night, 50s daily and i had no heat. Called Climate Care MV. Set up appt for 2 days later, but a guy frred up and was there at 7pm Ran tests, put in a dye came back 6 days later and detected the "Massive leak" in one of bedrroms. Called Senville, found out F&J had tegistered the unit with correct address and email but had someone elses name and phone.number, so we had to correct the registration Shipped unit in 2 days. Climate care installed, recharged, pressure tested and all was good to go with time to spare before 1st renters arrive. Will use Clmate Care moving forward as they are very reliable , thorough and on island. I woukd think twice about using a company for mini splits or any unit that may need routine servicing or emergency servicing that is based off island. Find an onnisland vendor. Sorry F&J but here we are 4 weeks later, no text email or phone call to apologize for completely failing a now former customer ​​ read more

I met this company through AngiesList last year. I used them to complete an HVAC project at our spa. The owner was unprofessional. When he started the project, he left the place messy and I had to clean up after him. All the equipment was all over the place, as you can see in the pictures. I had to collect them and clean everything after he left. These pictures were sent to him at the time. He was extremely aggressive, asking to collect the remaining balance even though the project was not completed. While our spa was under construction, he was overly insistent in wanting to install the unit system even when the contractor advised him to wait. We asked him to wait until the project was completed entirely because we wanted to protect the HVAC units from the debris of the construction. In the end, we let him install the units while the construction was still happening because his behavior was inappropriate, and we just paid him to let him go. We've been having issues with one of the units since May. It had been making noise, and we called him in order to let him know that one of the units wasn't working properly. He said he would stop by to take a look, but never did until June 14th. He picked up the pump and said he would get back to me within 24 hours because the pump wasn't working. I have been calling him since, but he never picked up his phone or called back. At this time, the weather is extremely hot, and our products and guests are both being negatively impacted by the heat. Overall, my experience has been negative. read more

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Excellent service. I really trust this firm. The service is individualized. The co-owner is obviously competent and the work is hands on. His assessment of what we needed was thoughtful and prudent. He did not allow my husband and me to buy hvac equipment that we did not need. This is a new world in terms of energy conservation and this is the only person, Renato Mie of F &G Ductless of Fall River that we trust guide us through the brands as well as heat pumps, compressors, air handlers, thermostats, etc. we are buying Bosch which is known for terrific appliances but just broke into the us market in terms of hvac equipment. It is less expensive than some of the other brands but what Renato installed in his home. He was patient with us and explained and re-explained how the new system works. Quite frankly the Mass Save Audit, probably because the agency is so swamped since President Biden made green energy and climate change a priority, that they can only do the audit, leave some lists electronically, and run. If you are going to do an hvac system learn about better insulation required by heat pumps in closing I highly recommend f and g ductless and Renato mie. He fled persecution from his home country and demonstrates how immigration adds new vitality to our workforce he appreciates the business and is honest he does not pad the costs and as a small business man has lower overhead. He reminds me of my Grandfather who fled persecution in Russia and built a new life and sterling reputation here. read more