First time at Portillo's and this Chicago hot dog institution earned the hype. My coworkers here said if I liked this, they've had better, but Portillo's set the bar high enough that I doubt it. Something about being in Chicago and taking hot dogs this seriously just hits different. I went three times to work through the menu properly. The jumbo hot dog might be the best hot dog I've ever had. Everything came together: the sport peppers, the snap of the dog itself, and a poppy seed bun I'd never had on a hot dog before. It just worked. The chili dog was a letdown by comparison. The hot dog itself tasted flat and boring under the chili, which is a shame after how good the jumbo was. The cheeseburger is underrated. Good char, really tasty, and the Comeback sauce pulled it all together. I got the fries too, which were pretty good dipped in the Comeback sauce, though nothing to really write home about. Shakes were a mixed bag. The chocolate shake was excellent. I actually meant to order a regular Dr Pepper shake, but ended up with the Dr Pepper cake shake by mistake. Too many flavors and textures fighting each other in one cup, not for me. Heads up if you order shakes here: the large size is genuinely large. Still, this is my go-to spot in Chicago now. If you're visiting, you can't go wrong. read more

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Portillo's in Northbrook is a classic example of an authentic American success story. Walking in, you cannot help but appreciate the history on the walls. The photos from the 1960s, showing the owners then and now, give the place a deep sense of tradition and pride in building something from the ground up. The memorabilia throughout the restaurant is fantastic, and there is plenty of space if you are coming in with a large group. The food lives up to the reputation. The Chicago dog is fantastic and fully authentic, loaded with the right peppers, onion, and pickle. The only minor bump was that we ordered to dine in, but the order came out in to-go packaging. Wrapped up like that, the steam got to the bun and softened it a bit more than if it had been served open on a tray, which took a little away from the texture. Even with that, it was still a very good dog. For the side, ordering the fries well-done on the self-service kiosk is a huge plus. They came out crisp and tasty, though in the fast-casual fry hierarchy, Culver's still holds the crown. Overall, it is a great spot with rich local heritage, generous seating, and solid staple items. I will definitely be back. read more

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As first timers, my family and I tried a variety of things based on what they were known for but wish we could go back and order differently. One of my teens and young adult ordered the Italian beef, said it was kinda dry and you had to pay extra for the toppings. I had the grilled chicken and house salad, no complaints. The chicken breast was flavorful and juicy!! My other teen had the fried chicken sandwich and my husband had the fish, they said it was pretty good. The restaurant was really nice! Very colorful decor! Didn't have much interaction with the staff because we ordered at a kiosk but the young lady announcing the order numbers for pick-up made up cute little rhymes based on the number. For dessert, the young adult tried the lemon cake milkshake, he loved it and was impressed that they incorporated the cake chunks! One of my teens and I shared the strawberry shortcake, it was tasty but had more whipped topping than cake. We'd definitely go back and try other things on our next visit to Chicago. read more

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Amazing food and cool location! Would definitely come back when we are in town. They need this in Texas asap!

Stopped by Portillo's today and had a great experience! The service was fast, and the lady calling out the order numbers had us laughing the whole time--she made the visit so fun. The only downside was that my hot dog bun was a little soggy, but everything else was great. I'd definitely come back again! Onion rings 10/10 crispy! read more

Portillo's Deerfield - Non greasy bag willed with onion rings - Salad Near Me - Deerfield, Illinois

I came here for the first time (to this location, not the franchise itself) this summer while on a day trip in the area. I love the retro vibes inside (70s I think?) . The bus structure was a sight to marvel at and overall it felt so lively. There was even a group of ladies playing what I believe was either Canasta or Mahjong. The food was excellent and was right on par with all the classic Portillo's flavors we know and love . The service was quick, and it was pretty clean from what I can remember. I quite enjoy throwback themes in restaurants, and this place does it well. Thus is why I will always LOVE Portillo's! read more

Portillo's Deerfield - Groovy Bus! - Salad Near Me - Deerfield, Illinois

Portillo's is a Chicago staple, not only because of the great food, but also the consistency of the product, the customer service, and the quick turnaround. I stopped by because I had a gift card for a "free sandwich". The person in the drive thru let me know with full certainty that sandwich meant anything. So when the beef and cheddar croissant with hot peppers went through with no charge, I was super duper happy. Nothing beats good food with good people who know their stuff. Would definitely come back to this location. read more

Portillo's never misses. The food is always consistent and always good, no matter what you order. It's one of those places you can count on every single time -- great flavors, quick service, and that classic Portillo's comfort. A reliable favorite that never disappoints. read more

First time in a portillos while in IL (we have them at home in AZ) and it was enjoyable! I usually get a chili cheese dog but this time I did the right thing and go the Italian beef with both peppers. The dipped bread was nice and not overly wet and the meat was really good and not too fatty either. The peppers could have been smaller for the sweet and the hot was a little on the hot side for me but still good in one bite. We ordered at the kiosk but the counter was helpful when I needed a receipt printed and the atmosphere of the place was a nice chill vibe which our group needed after a long work day! read more

Honestly the worst service I've ever had. Food was good but the drive thru employees were rude, literally hit me in the face with the bag when handing it to me. No eye contact whatsoever. Disappointed read more

I went to the Portillo's Deerfield to claim my birthday piece of cake. As a Portillo's Perk member I get a free piece of their legendary chocolate cake on my birthday. I was able to get in, pick up my cake, and get out quickly. There was no line. I love how each Portillo's has their own unique decorations that center around a common style. This restaurant is no different. I love Portillo's and all of their food, especially their cake. I highly recommend Portillo's Deerfield! read more

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I love Portillo's but today's visit fell a little short. The hotdog didn't have that special snap that it usually does and the flavor wasn't right. Also, the crinkle fries were hot and crisp, but the texture was a little overdone. Nevertheless, my friends split a #1 Italian beef big combo and they enjoyed themselves. Our lunchtime visit had a pretty big crowd, but the Portillo's staff cheerfully and efficiently keep things moving along. So, not my favorite visit today, but I'll be back soon and hope to add that star back. read more

Portillo's Deerfield - Salad Near Me - Deerfield, Illinois

Vicki was fantastic! She really added some personality into our experience! We got to Chicago this afternoon and everyone told us we had to come to Portillo and wow am I happy that we did! The decor and vibes inside were so fun and family friendly! I got the bacon burger with onion rings and ranch. The onion rings were perfectly crisp and tasted so great with the ranch! The bacon burger had so much bacon on it I was so happy with that!! My boyfriend got the Italian beef bowl with extra beef and mozzarella cheese and hot peppers and he absolutely loved it. I tried to bite, and it was fantastic so juicy and full of flavor.!! read more

Ordered a chocolate cake online. Went to the location, which had ample parking. The carryout area is right in the front, clearly labelled. Inside the restaurant it is pretty dark. Since everything was super easy, on time, I was literally in and out of there in 2 minutes. And the chocolate cake is always a win. I know that ordering in store can take a while, so I think knowing how much quicker online ordering ahead is - that will always be my 'go to' for Portillo's! read more

Portillo's Deerfield - Order pickup area - Salad Near Me - Deerfield, Illinois

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I never understood why Portillo's is so slow in getting the orders out - you would think the large number of staff they hire would make everything more efficient. They all look so 'busy' behind the counter, but nothing is being prepped and orders are just not going out. We came here for lunch, and we ordered a charbroiled cheeseburger with all the fixings besides mustard, a Spicy Chicken Sandwich (comes with lettuce, tomatoes, and giardiniera sauce, in between a brioche bun) , and large fries. The fries were actually fresh and hot, which hardly happens! Both the sandwiches, however, were at room temperature, which doesn't make sense either. Note that even if you request your sandwiches to be sliced in half, the staff does such a poor job, as it's not cut appropriately or completely. The space is large and plenty of sectioned off eating areas. Ample parking in the large lot. +fresh fries (still a gamble) +poorly prepared sandwiches +inefficient staff +parking available in lot read more

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I was so disappointed and unsatisfied with their fries that I cut up some potatoes and made my own. read more

Portillo's Deerfield - I was so dissatisfied with Portillo's fries that I cut up some potatoes and made my own. - Salad Near Me - Deerfield, Illinois

Very cute place. You can order on the kiosk . You can order at the counter. My ribs were the best I had in a long time. They were tender and came off the bone / It was a little meal came with a salad and a side I got onion rings good too., My daughter liked her beef sandwich. It was a busy moving to go. The servers were getting frazzled you had had to remind them about your drink . Near the highway and slot of parking . read more

Hot dog casing is rubbery and difficult to chew. French fries are undercooked. Very disappointing. Too many other hot dog joints to go here. read more

The food is really good. Burgers are amazing . Love the combo sausage and beef and I like to put hot oil on with gravy on the side, .Don't forget the cheese fries and ketchup. The hotdog is always good. And the salads and bread are good And they have Portillo's gift cards buy $100 and you get 20 you have to make sure to use it after Christmas sometime by March for the bonus cards . Management is service oriented some of the staff is a work in progress. read more

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Ordered the #1, a smaller Italian beef, small fries and small soft drink. The sandwich was good not like it has been in the past, it was drier and didn't have as much of a dip as I like. Asked for the rendered sweet green peppers and received the smallest amount of peppers I've ever seen. Two tiny pieces. French fries were good and hot. There was no diet coke in either dispenser. The ice tea offering was weak, watery and lacked flavor. Coke is the better pairing. Overall, a below average experience. read more

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Fast service even at lunch time. Love the atmosphere and vibe. I had the Italian Beef sandwich was hot fresh bread was amazing incredible flavor. Super tender. I also splurged and had a traditional jumbo Chicago dog. The bread and combinations of salty, spicy, and vinegar were perfect. Absolutely amazing will definitely return on my next trip to the area! read more

Food is fast food. Service is pretty good. Temperature is always freezing. Bring winter coats!

Everything excellent. I haven't visited in awhile. Grilling season over. I was offered a free sandwich for being a Portillos Perk member. I heard from several people and reviews. The Italian BEEFS weren't the same. I always liked their beefs. I've been down River rd.and many of those popular beef stands. Today my Portillos beef was perfect. Maybe I got lucky or maybe they(Portillos corporate) finally realized Chicagoans know their beefs. Mine was plump and great flavor. No skimping. Truly a great sandwich. My location was in Deerfield. read more

Came here to try the famous hot dogs and enjoyed it. It's definitely a great place to eat. Quick service which is great. read more

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Portillos does not disappoint. Went early for lunch. We used to live in the NW suburbs of Chicago and love this place. Ordered the hot dog with cheese fries and the lemon cake shake and a jar of hot gardinera to take back to Georgia. Hot Dogs have a snap when you bite into them. Love it. Only neon green relish, tomatoes, onions, sport peppers and mustard for a real Chicago dog on a poppy seed bun. Crinkle cut fries with a thick cheese sauce. The lemon cake shake was good but not tart as I expected but the chocalate cake shake is great. read more

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Beef- great flavor- portions continue to get smaller. So by default, bad value Hot Dogs- poor flavor and very small. So many better hot dog stands. Its clear, their corporate strategy is to get customers to traded up to big beef or jumbo hot dog, which is basically the same size as other places read more

I really enjoyed my experience at this restaurant. The service was quick & friendly, the food was super fresh. The restaurant was clean and it's super cool inside! A very chill nostalgic vibe, I liked it. Despina was FANTASTIC! She helped me tremendously and I appreciate her care in providing us with quality service. read more

They used to be better before they sold the company...However, they still are great! The hot dogs have great snap. The burgers are my hands down favorite item on their menu. The Italian beef is great too with many dipping options (if you have to ask, then forget this item). And practically everything else is good too. I am a fan of their cake shake (cake in a shake? Yes, please). And their cheese fries? Yum. I always suggest specific burger places to go or great Italian beef places to go (Buona does it better, sorry), but if your group is looking for a little of everything, you simply can't go wrong with Portillo's. They are everywhere and are consistently good at each location. Some even offer pasta (which is darn good too, just not compared to authentic pasta). read more

Chicago staple! I ordered through Uber Eats so didn't get a chance to go in this location. Food was good... traditional Chicago style dog, grilled chicken sandwich and fries with Portillo's cheese sauce. Oh I also got the chocolate eclair cake (not pictured) which was fantastic. I wish I had one where I live in NC but my cholesterol is glad I don't! read more

Portillo's Deerfield - Hot Dog & CHAR-BROILED CHICKEN SANDWICH - Salad Near Me - Deerfield, Illinois

I uber eat a two burgers and two fries with a coke and a shake. Applied my promo! Uber eats didn't respect it. I wrote to them explaining..... They kindly apologized but still made my bill $83 !!!!! What in the world!!! For this money I would have order a meal from a proper restaurant!!!! The burgers were soggy, the fries were cold, and my coke was just 3/4 ice .... Seriously....? Advice to my readers. Go to Culver's!!!! You will never be disappointed and most importantly DO NOT UBER EATS. They don't respect promotions!!! read more

Fun place to go to food was quick and fast and good reasonably priced wanted to go to Chicago hotdog with all the work and chili dog best I've ever had definitely come back when I'm back in the area two thumbs up read more

Ordered through the takeout window on Wednesday even around 8pm and was surprised the line was so short! However, that didn't matter since it took an exorbitant time to get my food which was a bit frustrating... I ordered a Biggy Beef which I always do with sweet peppers and mozzarella cheese plus a chopped salad and to my surprise the Biggy Beef was extremely small and I mean it should of been called a Smally Beef nowhere what Im used to from other Portillo's locations!!!! Wasn't worth the money and now thinking there are other options when ordering a beef sandwich instead of going back to Portill! read more

I grew up in Chicago but moved away, so in Denver there are very few places to get a good Italian beef sandwich. I do hope they expand and make out to us. A lot of people complaining about change in ownership, menu cuts and the such. Who cares I say, the food was as good as I remember it to be. I came twice in two days I was so excited to see them. The place was clean, the service was very good and the food was exceptional. The Italian beef for around $10 bucks was awesome, with plenty of meat! Very juicy and wet. Yum!! Fries, the crinkle kind, onion rings, thin and crispy, the hot dog had an awesome snap to it. The place is huge and by the number of customers, people still seem to enjoy it. I do not throw around five stars, but I will for this location. Thank you, Portillo's! read more

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A must try for Chicago traditions. Fast food with a local touch. The beef sandwich and the hot dog are the stars.

I have to admit I don't have all the history and am ignorant of the difference between this place as a family owned versus an equity owned business. Feels like people that know are more upset about this change than anything. I asked at the Hotel where they would go for a Chicago experience they were unanimous in Portillos. Off we went Again the shuttle driver said don't go to the drive through. Go inside. Went in and had a great experience. Talked with a Grand mom at the order station. She said no question on the cheese and beef with sweet peppers. I got the full meal deal. Fries and a drink. Again I listened to and watched as the drive through took longer. Hot dog boiled not fried. Ketchup on the side. Fries cheese sauce with jalapenos only five. I mean I get it people want what they want. This is supposed to be quick drive through. Half lettuce tomatoes on the side no mayo pickles on the side sorry all these things and wacky request slow up the process. I digress. My beef and cheese was stuffed into the roll. Juicy and cheesy. There was only one sweet pepper kind of on top as an after thought. The fries were half full. Taste was out of this world. Little price high. Maybe 4 stars is high but it's 3.5 to 4 for me on taste flavor and presentation. Service was great for me in and out in less than ten minutes. I am sure some drive through people were waiting longer than that. read more

Portillo's Deerfield - That's service Chicago style - Salad Near Me - Deerfield, Illinois

I was so excited to include a Portillo's chocolate cake for our celebration. It looked absolutely beautiful and I sampled a small piece before setting it out - incredible! Until I went to slice it for our celebration and found numerous egg shells in the cake. It really ruined it for us. The customer service was rude when I picked the cake up, but I was willing to overlook that. But the egg shells... was too much. read more

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Dirty , wrappers on the tables , stains on the walls and floors , mediocre service.. this location definitely falls short of the legacy and status the Portillo's name usually upholds within Chicago culture.. read more

Don't know how this place went wrong Niles location was our go to years ago but now nothing is good anymore nothing taste the same this location is even worse it's definitely not worth the $ read more

Easy ordering via app. Reliable accurate food order as they get it right every time which you can't take for granted at other places. Always a solid choice for family carryout. Can't go wrong with Italian beef with hot peppers, cheeseburgers, polish.and waffle fries. read more

Super busy as always...but one of the most efficiently run fast food joints. In the past, Portillos menu has been fairly limited to me with fries, desserts and modified salads. The addition of the plant- based hot dog has been a great one! Not only is it a veg option but it meets the bar for Chicago style hot dogs! read more