Updated: The TSO General Manager reached out to apologize…read morefor the experience and to gather details about what happened. He explained this is not how they do business and made a nice offer to my wife to help make up for the experience. A previous incorrect charge was also made right. The rest of the staff at TSO Kingwood was great and Diamond receives a particular shoutout. Original review summary: My wife had a terrible experience due to rude behavior and poor customer service on the part of one individual during billing. Everyone else was nice and the optometrist was fantastic, but not coming back after the terrible treatment.

First time to go there. They worked me in last minute. Very professional and comprehensive exam…read more Take most insurances. Great selection of frames and they offer assistance for picking the right one. Quick turnaround time on orders.

I've been going to Berkeley Eye Center for years and each year I go, I am reminded how incredibly…read morefortunate we are to have the BEST eye care in Houston! Yesenia was so caring & professional, such a great eye technician! I loved having her make my appointment wonderful! Dr. Joe Nguyen addressed all my issues with patience, great skill & outstanding professionalism! Love Dr. Nguyen!!! And for my glasses, Michelle Koonce ALWAYS gets my eyeglass prescription PERFECT, for over 5 years! Michelle is the BEST at finding exactly what I need in my budget! My glasses look great, fit perfectly and my prescription is exact for perfect vision!!! Michelle, I can't thank you enough! My world is looking beautiful thanks to Berkeley Eye Center!!!

I had an excellent visit yesterday. Bee at the front desk. Warm welcome. She's a delight. My doctor…read moreis Dr Bac Nguyen. He's nice, quick, pleasant. He's been my doctor about a year and half. My visit yesterday was excellent. Everyone. Santos, Raquel, my doctor, checkout. I appreciate clear instructions during the exams. Clear, firm, yet polite, professional. My visit very pleasant, very favorable. My husband's doctor is at this facility too. Dr Coffee. Excellent services and care. Highly recommend. My visit went very smoothly.

Really happy with my experience here. I stopped in one morning with a glasses emergency--someone…read morehelped me with my broken frame free of charge and I wasn't even a customer yet. When I needed new frames I decided to come back to Family Vision Center and I've been very happy with my experience. Everyone is so kind and helpful.

They have the best looking frames available in the area. Service is always great and the interior…read moreis very welcoming.

Very nice place! From the person who called to schedule the appointment to the doctor who checked…read moremy eyes, everyone was very pleasant and professional. They took their time and explained everything. It's rare to see service with a smile these days. Thank you!

Amazing doctors there. Very friendly and informative on what's going on with my eyes.read more

Professional, experienced, knowledgeable, kind, friendly and caring with excellent pricing…read more Your eyes are far too important to trust to one of those chain opticals. Clear Choice Vision helped me with several issues that my previous appointments at a chain store did not catch, therefore enabling me to take care of something while it was small. I wouldn't go anywhere else. Put your hands in the eyes of professionals who know what they are doing; you will love every part of your experience here at Clear Choice Vision center . 10/10 recommend.

I love my new optometrist, although I've been going for a few years now. Never realized the…read moredifference having one makes after just visiting random eye doctors only when I needed an exam. Dr Garcia is thorough and informative. He actually takes his time during our visit to explain things and give me real counsel relating to the care of my eyes. Family owned, and his wife is pleasant as well. Thanks for everything!

Fabulous doctor! He's very reasonable and caring in how he practices his craft. I can't say…read moreenough good things about him and/or his staff.

Without hesitation, I would recommend Dr. Steed for your eye care. He is very thorough during the…read moreexamination. The entire office staff are friendly and great to work with.

The Doctor was very nice. The staff were super helpful. I felt that the customer service went above…read moreand beyond

I had a double appointment for myself and my eight year old daughter and it was great! It was our…read morefirst time here and the front desk staff was very helpful and nice. They were also accommodating to the fact that I had two extra children with me (family emergency). The wait time was minimal. The doctor was very professional and I felt that he did a thorough examination on the both of us. I found his diagnosis to be sincere and he wasn't pushy about glasses or contacts , which I know some doctors can be even for the slightest eye "blur". He answered all of my questions and concerns thoroughly. I would recommend them and feel glad we found a practitioner we can stick to.

Great value and friendly service! Able to get my old glasses fitting well again glasses are ready…read morein a week when ordering new pair ! A+

I WOULD NOT RECOMMEND THIS PLACE. staff is rude and will not try to help you. the quality of the…read morework is horrible and try to over charge in everything possible. save your money and time find somewhere else.

Every time I stop into TSO, Fall Creek...they always have the best energy! From the welcoming…read morecustomer service from the front staff, all the way down to the music while I wait to see the eye doctor! My first visit a couple of months ago was smooth, effective, and thorough! My eyes were treated and I felt a sense of relief on my eyes within days! After leaving this current visit, I have the same confidence that I had when I stopped in months ago. Thank you to to Dr. Alexander Chen, and the entire staff for taking care of me, like family!! AJ Johnson

My Dr recently retired so decided to look for a new Dr close to work, and home. This place is…read moreconvenient to both my home, and work. The ladies upfront were inviting, and pleasant. They welcomed me, and asked me to fill out my new patient paper work. When I was done, and went back to the front counter there was a lady that I believe is the Office Mgr, I could barely understand her, but she made it seem as if this photo option that was not covered by my insurance was not an option, so I agreed to it, she said "okay only $39 more". So then I was called back by Sharron, which further explained the photo option that was not covered by my insurance. I decided that I did not need, so I opted out of doing it, she said fine but you should consider it next time, and explained the benefits, I said I sure will. Then here comes the Office Mgr saying "he's doing it!" I said no I'll consider it next time. That was sorta awkward, how she was trying to up sell this option. But Sharron was the super star that made me super comfortable. Dr. Chen is extremely personable, and knowledgeable of his craft, he explained all my options, and gave his recommendations. Overall I had a good experience, and would highly recommend this place because of Sharron, and Dr. Chen.