Updated: The TSO General Manager reached out to apologize…read morefor the experience and to gather details about what happened. He explained this is not how they do business and made a nice offer to my wife to help make up for the experience. A previous incorrect charge was also made right. The rest of the staff at TSO Kingwood was great and Diamond receives a particular shoutout. Original review summary: My wife had a terrible experience due to rude behavior and poor customer service on the part of one individual during billing. Everyone else was nice and the optometrist was fantastic, but not coming back after the terrible treatment.

First time to go there. They worked me in last minute. Very professional and comprehensive exam…read more Take most insurances. Great selection of frames and they offer assistance for picking the right one. Quick turnaround time on orders.

Posh Wood is an exceptional worker. understanding very well-versed about her job was able to…read moreexplain to me some things that I about my original eye examination I would come to Berkeley just because of Posh.

Trying to contact this facility via phone is incredibly frustrating. Regardless the day of the…read moreweek or time of day, getting someone to answer a call is almost impossible. The recording tells you over and over again that all receptionists are busy talking to other clients. Please remain on the line and someone will be with you shortly. All calls are answered in the order in which they are received. So, perhaps they need to hire more receptionists. Today, after holding for nearly 20 minutes, someone actually answered and before I could say a word, the hung up. Sheesh.

This place is awesome. First, they called me ahead of time to discuss some issues with my insurance…read more(don't even get me started on my crap Memorial Hermann Insurance). And then, when I got here, Alex stayed on the phone with them for 30 minutes to try and confirm my vision coverage. She was able to find out that I had a $130 allowance I didn't even know about! They also got me a great deal on contacts because they knew I was tight on money, and a year subscription came with free sunglasses! All the receptionists stood up to greet me when I got here, and the doctor was friendly. The office is clean, and very nice. The office is run by Christians, and I can tell the difference in the level of service. I will definitely be back!

Dr. Erin has treated my husband and I for years. There are…read moremany excellent Drs. there who also provide state of the art care. I have followed their recommendations for daily eye care and I have called in when something was not quite right. They respond with care and compassion and the entire staff is top notch! Kingwood is Blessed to have Vision Source and the history of how Vision Source began is an amazing story! They are very humble and only seek to provide the best care for their patients!

Great front office staff and great doctors. I've seen multiple of them. They work with insurance.read more

I went to Vision Source in Northpark for a contact lens fitting. Even though I didn't purchase my…read moreglasses there, I asked if they could tighten them. When the staff member took them to adjust, she broke them in half. She gave me a replacement pair in black, but my original frames were leopard print. I believe they should have replaced them with the same leopard style or a similar leopard pair. I also did not sign anything stating that I would be responsible if they were damaged during the adjustment. They are not professional at all

Professional, experienced, knowledgeable, kind, friendly and caring with excellent pricing…read more Your eyes are far too important to trust to one of those chain opticals. Clear Choice Vision helped me with several issues that my previous appointments at a chain store did not catch, therefore enabling me to take care of something while it was small. I wouldn't go anywhere else. Put your hands in the eyes of professionals who know what they are doing; you will love every part of your experience here at Clear Choice Vision center . 10/10 recommend.

I love my new optometrist, although I've been going for a few years now. Never realized the…read moredifference having one makes after just visiting random eye doctors only when I needed an exam. Dr Garcia is thorough and informative. He actually takes his time during our visit to explain things and give me real counsel relating to the care of my eyes. Family owned, and his wife is pleasant as well. Thanks for everything!

Perfectly convenient for people who want to get their glasses before actually leaving their eye…read moreappointment. (Located inside the Houston Eye Associates office in Kingwood Hospital) They carry quality frames and lenses and take great care in adjusting them to fit your face. Very polite, and quick with small adjustments, though they do often have to order parts in when you are choosing glasses new glasses. However, when that happens they are usually more than happy to loan you a similar pair of glasses with your prescription in the mean time (no need to be driving blind)

Amazing doctor and staff. Make you feel so comfortable. Clean clean facilities. Nothing but high…read morepraise for them.

I am not only super happy with the prices, the assistance we got was amazing. When I found the…read moredesign of glasses I wanted but they were too tight, the sweet lady went to the rack, pulled off another pair and they were exactly what I wanted. After getting ripped off my another chain in Kingwood, Texas, it was fantastic to know that I could get two pairs of glasses for the prices I paid for one at the other chain. Truly impressed with Costco Optical!

Hard to believe the few one star reviews here when most are 5 stars. I can only concur with those…read moregiving Dr. Nguyen high marks. My wife and I started seeing her 6 years ago. We had been going to a large national chain and found them overpriced and the exams were so basic. Dr. Nguyen is by far the best eye doctor we have ever seen. Her exams are thorough and she takes the time to answer questions and educate the patient on what is happening to their eyes. We are older, I am turning 70 and my wife is 76 so we want to extra diligent in taking care of our vision as we get older. Some doctors rush through the exam but not Dr. Nguyen. She also has some of the newest and best equipment that her assistants use in the pre-testing area in the front of the office. And her staff is great, they helped us figure out a few things with our insurance and that saved us over $100! We will go back every year to see her and get our eyes tested there.

The Dr was amazing. The front house staff is another issue. Inconvenienced, hurried and not…read moreforthcoming with information. I got my exam on 12/9 and have been expecting my trial contacts which at other costcos and places I have been generallly take about a week to ten days. When I heard nothing, I stopped back by and was told oh we have to wait on Costco so it could be a month. WHAT? Seriously, that is unrealistic and as soon as she delivers the information she turns and starts doing something else. I may have liked the Dr but I will never go here again

I will NEVER buy from eye trends again the service is awful. Prices are extremely high and they…read moredidn't Fill my prescription correctly. Regretful I used them out of convenience to my home.

I really wanted to like this place, but will not be returning. Everyone is very nice, but they…read moremessed up the order for my glasses. I wanted the sides of the lenses to be brushed and even showed them my previous pair so they understood what I meant. Went to pick them up and no brushing on the sides. I also questioned the thickness - I have extreme nearsightedness and am used to them being somewhat thick, but this pair is thicker than my previous ones. I just don't trust they placed the order correctly.

I came in knowing what I wanted because I had browsed previously. That said, the process of taking…read moremeasurements and getting the order through was very quick and easy. I believe the person assisting me was Linda, and she was great. Very friendly and professional.

Updated location since hurricane Harvey.. very nice location very clean ,ophthalmologist very nice…read moreand friendly.!! Very happy with the service we received .. will keep using them for mines and my husband eye exam .