Dr. Shrum is an amazing ophthalmologist! He is knowledgeable, caring, and truly takes the time to…read moremake sure his patients feel comfortable and well cared for. I'm so grateful to have him as my eye doctor! The entire office staff is wonderful, friendly, and welcoming. I also want to give a special shout-out to Sean in the Optical Shop. He was incredibly helpful, patient, and made the whole optical experience easy and enjoyable, all while helping me get new glasses that I never thought I'd wear. And I LOVE them I highly recommend Dr. Shrum and his entire team. It's so nice to find a practice where you feel genuinely cared for from the moment you walk in the door!

I couldn't be happier with my experience here. Dr. Sipos and the staff are wonderful. I've had a…read morenot so good experience with another group when my mother had retinal care. It's like night and day.

Good been going there many years, selection good. Good staff Hope to make a selection that I am…read morehappy with this year.

I have been Dr. Castillo's patient for over 5 years. She and her team are friendly and…read moreprofessional. My exams are detailed and she explains clearly. She is the best!

Excellent group of clinicians who provide care. As an RN, I am quite familiar with quality of care…read moreand these folks hit it all on the nose. Physicians and staff are very competent, friendly and respectful. I have been extremely pleased with the care given to me.

I jumped through all the hoops, got my doctors ok and spent $325 on Man Eye to start the ball…read morerolling to get my eyes fixed. I have called and called for three weeks to get my cataract surgery and have been told over and over again that someone will contact me to set up my appointment for my cataract surgery but no one calls me back. Right now I can't see well out of my left eye and it is bad but I am tired of waiting on Man Eye to call me back so I gave up and started this procedure with another company. I do not trust Man Eye Institute.

Professional, experienced, knowledgeable, kind, friendly and caring with excellent pricing…read more Your eyes are far too important to trust to one of those chain opticals. Clear Choice Vision helped me with several issues that my previous appointments at a chain store did not catch, therefore enabling me to take care of something while it was small. I wouldn't go anywhere else. Put your hands in the eyes of professionals who know what they are doing; you will love every part of your experience here at Clear Choice Vision center . 10/10 recommend.

I love my new optometrist, although I've been going for a few years now. Never realized the…read moredifference having one makes after just visiting random eye doctors only when I needed an exam. Dr Garcia is thorough and informative. He actually takes his time during our visit to explain things and give me real counsel relating to the care of my eyes. Family owned, and his wife is pleasant as well. Thanks for everything!

Stopped to get my glasses adjusted because they were loose. The girl broke my frames and did not…read moreoffer any resolution except they'd try to glue them for Me or I could glue them at home Stopped the next day at ano location they immediately offer to replace my glasses at no charge. That store gets 5+ rating. All stores should have that kind of customer service

I needed to start the process of having my insurance applied to the frames I recently purchased…read more Initially, I was told I would need to come into the office in person, which wasn't the most convenient at the time. It may have just been a tough day on my end, because when I did speak with the staff over the phone, they were very pleasant and helpful.

the staff here is so amazing and kind! i had a wonderful experience with brandy, donna, daisy, and…read moredestiny! they helped me most by being so friendly and flexible. dr rhonda was very professional and thorough !

This place is amazing. I've never had such a thorough experience. Everyone is super friendly and…read morethere are no silly questions. I loved this place so much I'm taking my son for his exam next week. Mind you I usually prefer pediatric centers but I feel my child will get the best care here. Thank you Dr. Rhonda and Ginger!

Every time I stop into TSO, Fall Creek...they always have the best energy! From the welcoming…read morecustomer service from the front staff, all the way down to the music while I wait to see the eye doctor! My first visit a couple of months ago was smooth, effective, and thorough! My eyes were treated and I felt a sense of relief on my eyes within days! After leaving this current visit, I have the same confidence that I had when I stopped in months ago. Thank you to to Dr. Alexander Chen, and the entire staff for taking care of me, like family!! AJ Johnson

My Dr recently retired so decided to look for a new Dr close to work, and home. This place is…read moreconvenient to both my home, and work. The ladies upfront were inviting, and pleasant. They welcomed me, and asked me to fill out my new patient paper work. When I was done, and went back to the front counter there was a lady that I believe is the Office Mgr, I could barely understand her, but she made it seem as if this photo option that was not covered by my insurance was not an option, so I agreed to it, she said "okay only $39 more". So then I was called back by Sharron, which further explained the photo option that was not covered by my insurance. I decided that I did not need, so I opted out of doing it, she said fine but you should consider it next time, and explained the benefits, I said I sure will. Then here comes the Office Mgr saying "he's doing it!" I said no I'll consider it next time. That was sorta awkward, how she was trying to up sell this option. But Sharron was the super star that made me super comfortable. Dr. Chen is extremely personable, and knowledgeable of his craft, he explained all my options, and gave his recommendations. Overall I had a good experience, and would highly recommend this place because of Sharron, and Dr. Chen.

Dr Simpson is the absolute best!…read more I've been going to Dr Simpson for over 10 years. All my klds have been to him too. I live in Austin now and I still see him. As my eye have changed he has done all kinds of things that kept me of readers. When my mom had macular degeneration he emailed a ton of useful info on that...even though he was on vacation at the time! My daughter had a rare issue called scotopic sensitivity...he not only identified it but also directed us to a great specialist. You won't meet a nicer or more professional provider anywhere.

May 6 I had an appointment and ordered glasses -after 5 visits of driving back and forth and…read moreattempting to get them to fit properly I gave up. Especially when they were supposed to be in after waiting another 2 weeks and I was notified they would not be in till Aug 3. 4 months- I had insurance for my vision which covered 1 pr of lenses, 1 pr of frames and 1 visit. I went back to this location for nostalgia reasons-well I'm cured of that. This was a 35-45 minute drive one way for me. I took the first prescription from my May 6 visit-to another optical location. In 2 weeks I had my glasses and they worked fine. I wanted a computer pr and trifocals. After 5 phone calls (I left at least 3 messages-if you have no intention of calling someone back, don't have an answering machine.) Someone from accounting did call. They were going to call me back to let me know about my credit-? Seemed nice enough-? Or if there would be one? I never took possession of the glasses-I could not use them they are useless- I let them know the doctor visit was legit-keep those funds. But I will get another pair of glasses if/as needed elsewhere- please Credit. I'm done with going back and forth. So I called twice today-once again no answer and no one retuned my call. When I waited in the office for one of my multiple visits-someone else came in to pick up. Both of her children's glasses were cut wrong. Another person came in because she got a call that her glasses were ready- but they weren't. I actually wrote this review while I was waiting in the office that day. I figured I would wait to post maybe all this is just a glitch. And when the accounting person was so nice and said she'd get back with me... Well - I see they don't seem to care- I'm out $255 ( waiting for them to credit my card or mail me a check). Approximately 10 hours of my life I will never get back. Nostalgia sucks sometimes- Update Called again after speaking with 4 people They credited my card....minus the restocking fee... hilarious-she pointed out on the bottom of the receipt it mentions it. Wow- it should read restocking fee applied regardless of how many times it takes us to get it right and how long it takes to get your glasses. 4 months-never again

Dr. Cesario Castillo is a very well informed family physician. I have found that he knows far more…read morethan he says; he is patient and listens to his patients before speaking. Generally, his references for specialists are very good. His phlebotomists are always top notch. On the downside, his office staff is very hard to understand on the phone and are sometimes not very responsive.

As one of their patients, I am very disappointed. I had a follow up visit from the E.R. I admit…read morethat I was late to the appointment. My appointment was for 9 am and I arrived at 9:14 am. Normally there is a 15 minute grace period anywhere, but to my understanding, the grace period here is 10 minutes, getting through construction on the road was a task getting there. Standing in the office, I was marked a No Show. My time, my gas and health did not matter. There was litterally no other patients in this office lobby. The receptionist did not take the time to even go back to ask if I could be seen. I was just told No. I am appauled at the level of service from someone with the title of Family under its name. I would rather take my money and health somewhere that cares more about the patient than 4 minutes. The doctor would have seen me for 8 minutes, probably. I do not recommend this clinic to anyone.