Nice, clean atmosphere. Professional, courteous staff…read more Thorough exams. I highly recommend Dr. Anderson.

I actually just stopped going to Berkeley solely because of the Woodlands office. The contact lense…read moredepartment here simply refuses to follow what I understand are contract requirements that are followed by other Berkeley eye centers and while I could drive further to another Berkeley eye center to avoid this particular Berkeley, the answer was simple: there are other eye doctors in town willing to process claims correctly. So I simply let my feet do the talking. Adios. Really it's too bad though since I've been going to Mann Berkeley way back in the 90's and then followed Berkeley after the split with Mann. But one bad apple (or store) can ruin everything.

Save your money. Go somewhere else that isn't unprofessional! Receptionist with the glasses is rude.read more

I have been coming here for quite a few years now and it's always great…read more Doctors are nice and explain things to you and give you time to ask questions. Make sure things like contacts really fit and keep letting you test out all the brands until you find one that doesn't make your eyeball feel like a foreign object. They have a great selection of glasses as well - both regular and sunglasses. I will continue to come here for my eye doctor appointments and you should too if you need one!

Acxel was a great help, getting my husband fitted for his new Meta glasses. Responsive &…read moreprofessional. We will definitely use Mann Eye in the future, for our optical needs.

I'm not one to typically leave negative reviews, so this is more so to help people manage…read moreexpectations. I was recommended to Mann Eye Institute by a friend for lasik so I contacted them and started the process. They were very professional and efficient throughout the whole process, which is why I didn't give them 1 star. I had the lasik surgery completed and took the proper recovery precautions they recommended. At my first follow up appointment I mentioned that things were still blurry, and they said it takes a couple months for it to become "HD". So I waited for months until my second follow-up appointment to mention that I'm still having the same issues that I was before lasik. Their response was "since I didn't wear glasses before lasik that I wouldn't know the difference".... Needless to say, I'm still having the same issues as before and I'm out $3500. So just set your expectations accordingly. Again, they were professional and nice people.

I've had nothing but good experiences coming here, and I appreciate the friendliness of the staff…read more I tried other eye places and couldn't wait to come back to Mann Eye.

I gave this business 3 tries over a few years to give me a set of good glasses …read more The glasses either broke and /or the lenses are horrible . Within 6 months every time I can not see out of my glasses . Whatever coating is on the glasses starts to come off in spots to the point everything is cloudy and you just can't see out of the glasses . They Jack the prices of the glasses so far up even with my insurance I paid 100's of dollars . Unfortunately with the insurance I had this was pretty mush the business in my location that was listed under the insurance . I've tried everything to clean the lenses so I can see out of them . Between the cloudy spots and thus dull film over the lens I just can't anymore. Staff has always been pleasant but the quality of their glasses is a negative. I recommend finding another place to get your glasses

This review has nothing to do with the optometrist we see, but is related to the optical…read moredepartment. Problems: very pricey; long waits and mishaps with ordering both glasses and contacts; poor quality frames. My current pair of frames has broken multiple times regularly over the last several mos since purchase. There is a defect in the side piece, so it's constantly falling off with just regular use. I do not have time to back for this problem every few weeks, so I fix it myself. And then it falls off again. Searching for a new place for me and my entire family. We have been going there for upwards of 10 years

Top-notch service, care, and frame and lens support! Dr. Brown has been my go-to for eyecare for a…read morevery long time. Prescriptions have always been extraordinary! Karen in the lenses and frame department is the BEST! Indeed, a team of care and professionalism that is hard to find. The counter personnel are cordial and very helpful. Worth a visit if you need quality eye care!

Excellent care and amazing staff. Ms. Laura is very kind, detail oriented, and ensures patients are…read moretaken care of, that their concerns are addressed, and that they have a positive and satisfying experience. Definitely will return to this location next year!

I've never had issues with the doctor there, I actually really like her...but I honestly can't…read morestand the front staff and that's a deal breaker for me. From trying to overcharge me, ringing up items I specifically said I did not want to buy, refusing to give me my own medical documents, and simply never answering the phone or calling back. Total I've probably dealt with them 6 times over the course of two years, but not a single one has been pleasant. I have left irritated every single time which pushed me to finding ANY other doctor in order to avoid their staff.

We love Dr. Patel. Very patient, kind and knowledge. Wouldn't even consider going anywhere else. My…read moredaughter liked him so much she asked if he could be her pediatrician.

Take more time explaining options to the patient. I was not educated on the different options for…read morecataract surgery, just told which option they would perform. I got a second opinion and went with a different doctor.

The employee said The Spring, TX surgery center opened in November of last year. It is now August…read more My husband had cataract surgery by Dr. Whitsett many years ago. He is not communicative & lacks integrity. I took the exam & of course, need cataract surgery in both eyes. THEN after going thru the entire exam & having eyes dilated, Financial pulls me into her office & informs me the surgery group Dr. Whitsett works at (in Spring, Tx, same bldg.) would not take my insurance. I asked all the right questions via telephone before I made the appointment. When I got there & filled out papers the last page said I owed more than the co-pay-$35. The paper said the dr uses machines that insurance don't pay for & it will cost an extra $50. They do NOT tell you this before you get there even though you ask them about out of pocket costs (which I did). Once they did the exam, it was determined I needed cataract surgery in both eyes). The financial lady comes in immediately & tells me that the surgery center on their third floor, does NOT take my Aetna advantage PPO. They could have told me this before I made the trip & spent money on the exam. They said I could go to the old location that's more than an hour away that I am not capable of driving to due to vision issues. Had I known this, I would not have chosen Whitsett as my doctor. He claims he is unaffiliated with the surgery center upstairs at the Spring, Tx location, despite the fact he performs surgery in their facility. I have a husband in a nursing home and have to be there for him very often. He has Parkinson's and Dementia & is bedridden. The Whitsett group knew ALL of this and they had me drive all the way to Spring, Tx just to be told that the surgery center doesn't take my insurance. NOW I have to call my insurance & start all over with a new dr.I do not drive at all at night because it is dangerous. I personally believe the reason the Dr doesn't give you the correct information over the phone when you make the appointment, is because they want you in there to make that eye exam money. If they told you up front that the surgery center might not take your insurance (although the vision group does), people like me would not make an appointment with them & they would loose all of that good insurance money for eye-exams. It's misleading and not forthcoming on their part. Dr. Whitsett says he has no control. I believe he has no control over what insurance will take, BUT he should instruct his staff to tell people up front that the surgery center he works at, might or might not take your insurance. I wasted a whole day away from my husband, plus gas money & co-pay, all for nothing because I cannot drive to a location that's over an hour away. I do not have adult children and my husband is very sick. I'm on my own and this was a true hardship they unnecessarily put me through. Their line is, "we're not affiliated". I suppose that's for their own legal liability that they overuse that word "affiliated" continuously. Plus it is not true. Dr. Whitsett performs surgery in that center. I would call that some type of affiliation. My drs office of 32 years recommend Dr Whitsett.. Even if he might be a good dr, he is lacking in integrity and talks to me like I'm some old lady who doesn't understand life. Just because I can't see doesn't mean that I'm not intelligent enough to see thru their shenanigans and what this is all about. MONEY. Some people can just never get enough, no matter how much money they have. I have recommended Dr. Whitsett many times over the years because of my husband but now, I wouldn't recommend him to anyone-ever. Not because of his skills but because he is dishonest and has an integrity problem. I am going to ask my insurance company not to pay him since I was mislead over the phone when I was doing my due diligence before I even made this appointment. They said yes, everything is covered by your insurance. They lied. ONLY the exam was covered. They could have at least told me there was a chance my insurance would not cover the surgery in that facility. They do add insurance companies on their list, just not mine & apparently a lot of others as well. Aetna Medicare Advantage PPO's are quite common. The surgery center might or might not add my insurance later on, but I'm too they've been trying to add it since last November, to no avail. It would have been wonderful if they had told me this information on the phone when I was doing my due diligence, rather than deceiving me into thinking all of it was covered by my insurance. But then, if they were upfront with me, they would have lost out on the easy insurance exam money. Very disappointed in Dr Whitsett. He is not honest. I will never recommend him to anyone else.

I think they've read me my glasses five times maybe more really disappointing ... I went for a…read moresecond opinion ..omg... the prescription was wrong from their eye doctor .. I still don't have a pair of glasses that I can see my computer see my phone and see my TV with after multiple remakes .., I have worn glasses for years and never had an experience like this. I think it's a quality issue. After the experience I have had I believe refund is in order.

The customer service is amazing, the doctor is very friendly and makes the kids feel comfortable.read more