Great experience at Berkeley Eye Center. Staff is friendly and experienced and Dr llistens and addresses concerns completely. Lupita handles the insurance and financial issues professionally and efficiently . read more

From scheduling the appointment to the appointment itself things run smoothly. The optician Diana who worked with me to purchase glasses helped me with all the options and the process. read more

My visits are easy. The staff is always professional and friendly. I absolutely love Dr. Gloyd. read more

Great and helpful location!!!I loved Dr Abebe She was very nice and quickly did my diabetic eye exam...

Great eye exam center. It was to easy to schedule an appointment and Dr. G and the staff are very nice and friendly. My eye exam went very smooth and everything was explained very well to me. They also have a large selection of eyeglasses to choose from. I highly recommend this eye center. read more

Dr. Roosevelt Gloyd is a really good Optometrist, and the front desk is good they just have a few kinks to work out whenever you go to get your eyeglass prescription filled somewhere else. Otherwise, I'm pleased with my service, thanks guys at the Champion location. read more

Ms Diann was very helpful in assisting me with the right eye frames. All the staff were pleasant and cordial.

This place is amazing Dr Gloyd Roosevelt is the best!!! The workers are amazing as well. They are knowledgeable and have a concern for the patients. If you looking for wonderful eye care please give them a try. I always have a great experience. read more

I had my appointment with Dr Gloyd. All of the staff are so friendly and caring. The wait wasn't long at all. Dr. Gloyd is a very kind doctor. He's very concerned about any issues that you may have. I absolutely love going to Berkeley Eye Center!!!! read more

Dr Gloyd at Champions was great! I was there for a diabetic eye exam and he let me know what he was seeing as he examined my eyes, was very positive and friendly. Great job! read more

This location feels smaller than the Atascocita location. That could be me. And that's not an issue, just an observation. It doesn't take away from the quality of service and the character of the employees which is what matters the most no matter what. Their hours of operation are a bit different as well. Like I believe they are open only one Saturday a month. Don't quote me. Call to verify. Anyway, my eldest son needs an Ophthalmologist, an Optometrist won't cut it. Or at least we haven't come across one who has. We need someone who is caring and who can deal with several challenges. And thankfully Berkley has had two Dr's on staff who have been able to help my son progress amazingly. We appreciate so much the care and attentiveness of the doctors AND the staff. The frames selection at this location is a bit limited. Good prices, just limited on variety. read more

Berkeley Eye Center - Optometrists Near Me - Houston, Texas

Felt rushed. I mentioned my eyes get dry a lot. Nothing recommend. Again at check out. Lady seems super busy. Gave me my trial. No instructions. They also failed to mention the visit price with insurance. I assumed all places charge the same with insurance. My fault for not asking on that one. Won't return. read more

My most recent visit was on October 11, 2023 at the 5419 FM 1960 Champions location. I have been going to this Berkeley Eye Center for 4 years and I've never had a bad experience. The entire staff are all professionals that are knowledgeable and very kind. Hats off to those that were a part of my latest eye care visit: Dr. Gloyd, David, Joyce, and Luigi; you all were magnificent! read more

The staff is fast, courteous and professional. My Lamb by Gwen Stefani were affordable. Don't recommend Lamb brand, seems cheaply made. The color red is what got me! They are fast, will get you in and out! Then forget about you. You have to do your own follow ups here. I will go again because of the quickness, next time I will invest in better frames. read more

Berkeley Eye Center - Pretty but cheap! Not the good kind of cheap - Optometrists Near Me - Houston, Texas

Excellent experience so far! We brought our prescriptions and just went there to get frames. The staff is very diligent, quick, are on top of all details and you can tell they are trying to make the experience as frictionless as possible. Miss Ashley advised on quite a few options with regards to the polarization and tint options for clip-ons we were getting on top of our glasses. The best part is not getting harassed to pick frames, which is what usually happens everywhere. An added value to their frames is that they can accommodate for sunglasses clip-ons, the ones that stick on magnetically and match the frame, and they have quite good options. They also take your current frames and set the new prescription lenses on them, that is something not everybody does. I will update this review once we get our glasses to wrap up our experience, but so far so good! read more

From the front office to the back with Dr. Gloyd everyone was great! Dr. Gloyd gave helpful tips and advice for the health of my eyes.

I have been going here since I was young, and they have been efficient and have great service since then!

Always treated so well at Berkeley Champions. The entire staff is very kind and professional. The office is very clean and comfortable. I highly recommend Berkeley Eye. I wouldn't go anywhere else! read more

This isn't first-time visit this eye centre. And I am happy with the Dr and all staff there. They are really have a good service and the Dr also really good read more

Great customer service! Posh went above and beyond helping my husband find glasses. Highly recommend this location!

Today they were very busy yet the staff was friendly and courteous. Dr. Gloyd is attentive, and explains any issues he finds to you. Overall, a fantastic place. read more

This place is awful. This year my son decided to transition from glasses to contacts. The whole process from beginning to end has been a compete NIGHTMARE. He went for the initial contact exam and was told the contacts were not in and had to be ordered. Once the contacts were in he had to go through an instructional appointment for them to show him how to put them in. My son did not get it right away seeing as this was his first time dealing with contacts. They only give 30 min for a contact instructional appointment. Karen came to the girl that was helping us and told her that it was taking to long and we had to come back stating "this was ridiculous" she is awful. Once my son knew this he felt pressured to get the contacts in his eyes but grew frustrated with the continued reminders that he could not take the contacts home if he couldn't put them in. Dr. Gloyd felt the need to come whisper in my ear that I was making him nervous. Which he doesn't know me or my child's relationship so it was no need for him to make that comment. My son was frustrated due to the girl helping us and Karen saying he couldn't get his contacts if he couldn't show her he can put them in and take them out. We ended up having to come back which meant I had to take off work again and he had to miss school again. We ended up practicing all week before his next appointment so that we would have no problems next time. He went and was able to get them in and out thankfully but Dr. Gloyd felt the need to tell my son I know your mom was making you nervous because I stayed out from this time which I think was very inappropriate and made my son uncomfortable. No he got them in because we had practiced all week. My son ended up going back 3 additional times due to astigmatism and each time they send him home with two different kinds of contacts to try. Which none of them worked there were 5 different brands he tried none of them worked. I called today 12/18/23 and spoke with the office manager Karen who was the rudest most unprofessional person I've ever encountered. She called me and stated in a very sarcastic manner she was told to call me because I was "frustrated" I told her about all the issues we encountered spread over months and 3 visits with 5 different brands of contacts and the issue still isn't resolved and how ridiculous that was. She then called me a liar and said we had not been there that many times and started looking through my child's chart telling me all the dates which I already knew. She also said he hadn't tried that many contacts. Which later she confirmed was at-least 5 different brands which is what I told her in the beginning. Why would I lie about what I have been through with this office. I then told her I would just call corporate and deal with it that way due to the unprofessionalism of this entire experience. She then asked me what unprofessionalism? And I explained how I don't understand why they haven't been able to get my son the correct contacts.. she then asked me what I wanted her to do. How about do your job? She then asked what problem is he having I asked her why she couldn't see that in her computer like she saw everything else? I told her the contacts are painful she then says well it doesn't matter if they are painful can he see? Are you kidding me?! And I asked her would she want to put painful contacts in her eyes but oh it doesn't matter because she can see? She was not helpful at all and was extremely rude. She didn't care about fixing the issue only about debating with me about what me and my child have been through with this joke of a clinic. I will be reaching out to the administrative offices about this matter. This is not okay that I was charged and my son never received contacts that worked for him, on top of the unprofessionalism of the staff here. I have missed so much work and my son has missed so much school to end up with no contacts still. Also Karen wanted to charge me another contact fee due to him having to go to additional appointments because they couldn't fit his contacts properly in a timely manner. Absolutely not. Also nobody from operations has or even tried to reached out to me at all. As stated in the response. read more

I have been coming to Berkeley Eye Center for 6 years and today was the worst experience I've had. My appointment was at 7:45AM! It is 8:55AM and I have not had my eye exam yet. The receptionist did not update any of my information so I had to fill out paper work when I arrived. At 8:56AM I finally seen the optometrists and luckily the exam went fairly quick and that's the only reason why I provided an increase to 4 stars instead of 2. I know this isn't BEC standard so I'll sweep this visit under the rug and continue to get treated here, but this was by far my worst visit. read more

Went this past week to the Champion location for an eye exam and glasses. Wait time was minimal, the doctor and his staff were very helpful, courteous and professional. I ended up buying TWO pair of very nice glasses. I would recommend Dr. Gloyd wholeheartedly. read more

Dr.Roosevelt Gloyd III, O.D. was amazing giving every detail to my exam!! Miriam was very helpful in on helping me pick my frames that fit my personality!! love this place! read more

Staff always friendly and professional. Have been going here for years. Highly recommend.

Visited the office on today and saw Dr Gloyd. Everyone in the office was nice and friendly! Although this location is pretty far for me, I dont mind coming to this location because Dr Gloyd is so down to earth and explain things while cautioning against wearing down your vision! Please support Berkeley! They are the gold standard! read more

Dr. Gloyd is amazing! He made my child feel comfortable and helped her to understand the process. Staff is very professional from the front of office to the back. Great facility! Would definitely recommend. read more

I love coming here because the people a so kind and very patient. It is joy to be here every appointment.

My husband, Gregory C (GC), saw Dr. Gloyd today and came home insisting that I write a review about the quality of his service. GC said the service was excellent and Dr. Gloyd was as usual, extremely thorough. GC also said the staff there always shows appreciation for their Patients - excellent customer service and patient care. I still drive to Bellaire for my annual eye exams, but I plan to switch to Dr. Gloyd also. Thanks Team! read more

Main thing I want to review was the wait time. Normally you make an appointment with the doctor and on average they make you wait for at least a half an hour. Well in this case my appointment was at 13:45 and I was called to be served at exactly 13:45. I believe that is a first in my life read more

I have entrusted Dr. Reid and the staff at Berkeley Eye Center with my eyes for quite a few years. I have always been very happy with them, but I'm even happier now that they're in a newer, better location! I recently visited Dr. Reid at the new location in Champions Village. It had been just a few years since I'd had my eyes checked, so I was a tad overdue for an exam. I love where they are now (in comparison to their previous location)! So much nicer and so much easier to access! Dr. Reid always does an excellent job examining my eyes. The exam is thorough and comprehensive. I'm never hassled because I don't want my eyes dilated (the dilating drug makes me sick). I'm never scammed for new glasses with minor changes in my prescription -- in fact, this time around I was told that I didn't have to get a new prescription filled UNLESS I wanted new frames -- which I did opt to purchase. The staff is great about helping you pick out frames that compliment your face, work with your prescription (yeah, no-line bifocals here) and stay within your budget. Records are easily accessed and referenced for coatings and colors for tints on the lenses. An easy visit! I've been to other eye care locations that hounded me to come in every year for an exam; when I did, my prescription mysteriously would change necessitating the need for a new glasses -- and new frames every single year. Once I started coming to Dr. Reid, that annual change of glasses and frames quit happening. You can BET that I'll continue coming to Dr. Reid and Berkeley Eye Center. I've been very happy here -- with exams, with the staff and with my glasses over the years. read more

They were running about 20 minutes behind schedule (my appointment was at 10:45 am). I don't know if someone didn't show up or they were just backlogged that day. The exam itself went very quickly and very professionally. I hadn't had my eyes checked for 5 years so this was just a routine checkup and I was very pleased with the experience. David Pilant read more

Though I have seen multiple doctors at the Kingwood facility, who were all great, they recommended I go see Dr Choudhary at the Spring office for a perceived problem I was told she was more knowledgeable on, and one that if not addressed, could lead to more permanent negative results. That appointment was over a month ago, and one contingent on lab results from my primary, which I gave access to that day. Over 10 follow up calls have been conducted to see if I need new lab work and/or what my next steps are, with only one return from that office stating they didn't have the lab work, despite my primary also getting involved to send. The Kingwood office has also tried to reach them twice, only to leave voicemails. I honestly don't know if it's the office or the Dr and her staff that don't care enough to return calls, but either way, it's not an office I'd recommend. Kingwood, on the other hand, has been great. ... unfortunately, my eye issue is not resolved, and i'll need to find other sources, knowing time was not on my side, and they were aware. read more

Worst Eye doctor I've ever been in my life. I saw a young African-American Doctor and Not only did he rush through my exam but they diluted my eyes right before the exam so therefore I could not see a thing!! I kept on telling him during the exam that I could not see anything on the chart. All he said was "oh that's OK well just go with what you had last time" ( 3 years) !!!! Awful just awful!! And don't even get me started on that stuff!! read more

I had my first appointment today at the Nasa parkway location with Dr.Sun. From the sweet lady who asked the COVID questions and checked my temperature to each and everyone who assisted me - they were so kind and incredible. Everyone were extremely nice and helpful! Dr . Sun was so awesome, All of the staff were incredible. Thank you so very much! read more

Been coming here for a few years now, and the service is always outstanding!! The doctors, technicians, and staff are always so friendly and very helpful! read more

Not a family friendly eye center. Unable to schedule appointments for more than 2 people at a time in a family! Very inconvenient that I would have to take off 3 days from work in order to have myself and children seen! Originally went to the website and completed the form to set up an appointment and never received a call. Called the office and left a voicemail requesting for someone to call set up an appointment, I still never received a call. Very unacceptable service. I'll be sure to take my business elsewhere. read more

I want to first thank Joy in the Champions office for getting me in to see Dr. Roosevelt Gloyd. Kudos to you young lady. Joy was absolutely nothing short of amazing! Now, Dr. Roosevelt Gloyd, III was professional and informative. I had been mis-diagnosed by a doctor in the Woodlands. I thank God for Dr. Gloyd. He recognized what my true problem was and ordered up the correct medication. The very next day my eye was better. Not to mention his great bedside manner. I am so grateful I found you guys. Keep up the good work. You all Rock!!! read more

My review is a long time coming, so I thought I'd report what happened to me and my daughter. My daughter was only 12 or so at the time. Having had contacts for less than a year, we brought her in for a check up. The doctor at the time actually reached out, WITH NO WARNING, and poked his fingers in her eye and took out her contact!!! Instead of asking her to do it, he reached over and did it himself!!! Appalling!!!! My daughter started to cry. She was shocked and frightened from the incident, stunned and yes, it hurt. We told the staff, they said they mentioned ihow upset my daughter was. The staff felt bad, but no word from the doctor. We never went back, and now go up to the Tomball location which we love. read more