I've been coming here for a few years now and waited to submit a review all this time. When I first…read morepurchased my glasses I felt like the pricing was a little higher than what I expected but I'm so happy that I didn't let that stop me from buying them. The customer service, efficiency of repairs and overall experience of this place has been incredible. all the employees are friendly, knowledgeable and professional. The optometrist is very good and a great listener when I had questions that I felt no one I'd seen before really understood about my vision.

An absolute nightmare to work with. They charged me for a service that never happened and the poor…read morecommunication between receptionists and the eye doctor caused me several issues with ordering my contacts. When I reached out about the issues they were not helpful.

Brought a couple of vehicles into the shop very pleased with their work Kia Sorrento body work…read morerepaired quick parts ordered for Dodge ram very reasonable

Everything went really smoothly. My wait time wasn't long at all and the procedure for the eye exam…read morewas easy. Plus, Dr. Hoang and the staff were very nice so I'm pretty happy with my visit.

OUTSTANDING! DOCTORS, staff and facilities. Having worked for a major eye care company my high…read moreexpectations were exceeded at every turn of my 2 cataract surgeries.

Dr. Sanders did my Lasik surgery years ago, and frankly it was life-changing. Prior to that I had…read moreneeded a very strong prescription for my eyes -- couldn't see the alarm clock at night next to my bed it was so bad! Lasik changed that and I truly recommend it. Sanders and his staff are very friendly. Their office is easy to get to, just close enough to Greenway Plaza to be accessible from the freeway but without being in the main complex itself. He is a former Fulbright scholar having studied overseas in Europe. I'm not sure but I believe he may also be connected still with the Baylor College of Medicine.

Dr SonI is so caring and provides excellent education and post surgery follow up…read more The office staff are professional and courteous.

I had a follow-up appointment with Dr. Katherine Johns today, November 8, 2023. I originally had…read morethe appointment scheduled for the day before, but it was my birthday, and the very friendly and accommodating staff rescheduled me for today. The staff is very nice. Dr. Johns is a very caring person and listened to all my concerns regarding my eye care. I would highly recommend her! I just love these doctors at the Eye Specialist of Texas. Dr Katherine Johns and Dr Sabby Singh are very caring doctors and I believe my eye care is in good hands under their care!

Every time I stop into TSO, Fall Creek...they always have the best energy! From the welcoming…read morecustomer service from the front staff, all the way down to the music while I wait to see the eye doctor! My first visit a couple of months ago was smooth, effective, and thorough! My eyes were treated and I felt a sense of relief on my eyes within days! After leaving this current visit, I have the same confidence that I had when I stopped in months ago. Thank you to to Dr. Alexander Chen, and the entire staff for taking care of me, like family!! AJ Johnson

My Dr recently retired so decided to look for a new Dr close to work, and home. This place is…read moreconvenient to both my home, and work. The ladies upfront were inviting, and pleasant. They welcomed me, and asked me to fill out my new patient paper work. When I was done, and went back to the front counter there was a lady that I believe is the Office Mgr, I could barely understand her, but she made it seem as if this photo option that was not covered by my insurance was not an option, so I agreed to it, she said "okay only $39 more". So then I was called back by Sharron, which further explained the photo option that was not covered by my insurance. I decided that I did not need, so I opted out of doing it, she said fine but you should consider it next time, and explained the benefits, I said I sure will. Then here comes the Office Mgr saying "he's doing it!" I said no I'll consider it next time. That was sorta awkward, how she was trying to up sell this option. But Sharron was the super star that made me super comfortable. Dr. Chen is extremely personable, and knowledgeable of his craft, he explained all my options, and gave his recommendations. Overall I had a good experience, and would highly recommend this place because of Sharron, and Dr. Chen.

A truly great experience. Wish I'd been coming here to get my eyes examined all along . . …read more When another eye care facility located next to Costco (where I get my prescriptions filled due to their incredible prices) was a bit too rigid regarding their protocols, I did my research for an alternative. Excellent reviews at Eyescript prompted me to go ahead and make an appointment. Great location, plenty of parking. Very thorough and courteous office staff. Dr. Nguyen is wonderful! She did a complete eye exam, not only for me to obtain a new prescription, but to adequately check the health of my eyes. She questioned me extensively about glaucoma (family history, especially) and asked whether I had been informed previously about my apparent indications of glaucoma. Stumped, I told her that nothing had ever been mentioned to me, and I had just had my eyes checked a little over a year ago. Apparently, there are indicators that I may be developing this eye condition and these indicators have been present for years. Wow! Immediately made an appointment for a glaucoma screening. I did get a new prescription that will hopefully help me see better than I do now -- thanks to Dr. Nguyen for taking such painstaking care to make sure I was happy with her recommendations. I will be back (obviously), and I would not hesitate to recommend her and this location to anyone needing an honest, thorough eye exam.

Dr. Nguyen is a treasure. Her and her team managed to get imaging of my 3 year old no one else…read morecould and found PTC. We were referred to a specialist right away. A year ago, the optometrist we went to wouldn't even try. That was not the case here. They did not give up and got extremely valuable information that we would not have gotten otherwise. I cannot thank them enough. I will take my children here every year and also use them for myself for now on. Thank you!

Cannot find any recent reviews which is very odd. Kind and caring physician but office staff and…read morethose doing the initial assessments are terrible. Curious why an intelligent MD would allow inadequate staff around her.

Dr. Soni performed cataract surgery on both my eyes in the last six weeks. She carefully explained…read morethe details of the procedure and what I could expect after each surgery. She flawlessly, painlessly, and successfully operated on me. I have never met a more gracious, professional, and dedicated individual. I would whole-heartedly recommend her to anyone in need of any eye issue. Her staff is also extremely friendly as well as professional. Paul Kleven

Optometrist was nice and friendly. Office was very nice and clean. Refreshments were available…read more Offered many affordable frames to choose from. Very punctual and fast service.

After many years of being satisfied with this as my primary and recommended dr to others, I am…read moreappalled at how I have been treated by the staff and dr here. I have even paid to have my daughter on concierge service plan in past because I trusted Dr Vu so much. After I finally did some research I realized that I could pay optical insurance out of pocket for a minimal fee (my current work provides no medical benefits) so I happily called Look to schedule my appointment. I was told I would pay the $15 co-pay and a $39 back of eye scan (not a required thing at most drs it's optional). I specifically asked if there was a contact fitting fee as I assumed there would be and the person on the phone said no. I drove to the office which is now further from home in the middle of my work day and was told the total was over $100..close to $150 I believe. I questioned the cost and they explained to me there is an $89 contact lens fitting fee. I said well that's odd because I was informed of the total and booked and drove there based on what I was told on the phone $15 and $39. I am not one to make excuses but I had just legitimately double paid my marketplace health insurance (not cheap) the day before and my account was not in great shape because it was before my next payday so I explained this and also that I was not told the right thing. Instead of showing any level of sympathy or concern for me and my circumstances as a long standing patient (and someone who has paid them thousands of dollars over the years), the option given to me? "You need to reschedule"..I walked out frustrated and saddened by my experience but I sat in my car for a moment and decided no, this was not my fault and they should be more accommodating so I went back in after already feeling embarrassed by how I was dealt with. So I opted to use my contact lense allowance to cover the add'l fee meaning I gave up an extra $30-50 for contacts. Fine..I could be seen. This experience didn't feel completely normal probably because of a combination of my embarrassment (bc I am a responsible adult) and the shortness of Dr Vu which was maybe frustration. But I got seen and was put in a higher level prescription bc my eyes are sadly getting worse. So now I start wearing the trial pair and after a couple of weeks, it's just awful despite buying readers that I was instructed to buy. I call back and ask about my options because this one clearly is not working. Well I can be seen again but the fitting fee for multi focals is more so now I need to pay an additional $46 for a new fitting (and I guess pray it works bc every time I go in there seems to be some new fee) and also order the more expensive lenses out of pocket because reminder I used my allowance for the fitting fee the first time. I don't know what has happened..maybe the break in or whatever but if you want to pay high fees because you are wealthier than I, have at it! I'm certain that someone else will treat me with more respect and care because I feel very disheartened by this experience and now I have been treated/made to feel after so many years and faith in the practice.