Taken into surgery after far too many dilation drops I was in excruciating pain. The eye expander…read morewas far to aggressive and my cries were dismissed. My IV was pumped up until I was unconscious. I've since...over 6 months after have had swelling in that eye. My return appointment was canceled via a text message. Clearly money is their only focus. Twelve thousand dollars later....

Efficient and caring staff from beginning to end. Doctors take their time to check all areas of…read moreyour sight both nowadays in the future.

Dr Cohen took care of my mother for many years. Now he is taking care of my eye problems. Yes, the…read morewaiting time has increased but if you understood the dynamics of the office you would be more tolerant. There are more that just him seeing patients in the office which means all of them need the same special equipment which means some waiting. I'm sure your first thought is "buy more equipment". Sounds reasonable until you learn that each piece of equipment costs thousands of dollars. Now balance that with the small reimbursements your insurance pays for his time and expertise. I've learned if I want to be seen rather quickly schedule the first appointment in the morning and the first in the afternoon. There will still be competition for the use of the machines but the wait time will be shorter. Better yet bring a book and get caught up on some reading while you wait.

As someone who works in the service industry myself, I am very flexible and understanding. I…read moreexpect to wait at a little bit. But there are certain things I won't tolerate and one of those is disrespect. Joel Cohen is not friendly at all, as a matter of fact, he's downright rude. I brought my elderly parents to get their glaucoma checked. He didn't even shake their hands, didn't ask, "How are you?". My father held out his hand to offer a handshake....no response. Joel Cohen completely ignored him. Joel Cohen, I don't care how many acronyms you have behind your name, you need to treat people with respect. You're not the only doctor out there. As a matter of fact, we found someone better already.

Dr. Fortuna is very professional and approachable . The two eye technicians were nice too and both…read moreexplained what to expect during the visit. The receptionist was friendly. The office is clean too. Dr Fortuna explained her findings to me and adressed it right away. The place is near my residence plus waiting period is reasonable .

Excellent eye center, great doctors whom are efficient, competent. Caring, thorough, my Dr…read more Roosevelt Gloyd is a excellent Dr. He is cery efficient, competent, knowledgeable, respectful caring Dr. He explains things well. ​​​ I guce him 10stars . The entire staff was very kind to me. All assistant, front desk, billing, appts, checking & out counters.. the office us spacious, very clean, the bathroom & exam rooms are very clean also. my experience at Berkeley Eye fm1960 Champions was great, The staff made me feel at ease.​​​​ 5 medical office/ eye care.

Noe was very helpful, patient, and very nice and the eye doctor was very professional informed me a…read morelot about what I can do and what o need to do to better my vision can wait for my new glasses!!!

It was that time again needing to get my annual exam and buy a new set of contacts, and was…read morereferred to Penn Eye Care by a good friend of mine. It was easy to make the appointment on their website and was treated with first-class care & service by Danielle during the exams and by Dr. Phan for the follow up and consultation. Superb service and above all, the team treated me with respect and kindness from start to finish. Yours and your family's vision is important and you deserve to get this level of service and care like I did - so do yourself a favor and make an appointment to come see this team, you'll be so glad and thankful you did. Tell them David sent you.

Been going for 18 yrs now. Excellent. Moved to Conroe and still go here. Best care.Best Doctorsread more

Went there today with great expectations to get very specific personalized service Dr Reno was in a…read morehurry didn't give me the advanced detail. She was missing the mark and appeared to want to get out of there quickly. I had multiple questions that I had asked the staff about I won't return. Bummer

They are great, not perfect but willing to work as a team!…read moreThey let me know about a $99 sale of glasses and exam! That's a deal!

I love that the guy who checked us in Mark (I think that's his name) was is very informative of the…read moreproducts, services and specials that you all have going on. The second guy who did the eye test was very patient and I love that he also did a color blind test as well! That's new and exciting! Dr. PHUONG-LOAN DONG, OD is amazing! She is patient with children and very kind. She explained things making me feel calm and sure about my child's visit. However the online portal is not so great I hope IT can take a look into getting that fixed! Thank you for serving us! I had an amazing experience!

Folks, I 100% recommend this location. My recent review on the TSO Copperfield' location was…read morenegative--bad experience. After that, I decided to call the Willowbrook TSO. The personnel at this location are knowledgeable about product, helpful and pleasant. Furthermore, the price for the same contacts was $20 less using the same vision benefits I used at Copperfield TSO. Anyhow, I am a happy vision patient. Thanks!

My family and I have been going here for years! Best staff and best prices. Love them!read more

I had to reschedule my appointments few times and it was easy to do. Finally made it there on a…read moreThursday afternoon. The place was pretty empty. I was seated for about 10 mins until the tech came to get me. My initial exam was simple and fast. I saw Dr Kumar and she was amazing. Very knowledgeable. Gave me a great suggestion for improving my usage of my contacts. Will save me a lot of money and a very good recommendation. I was finished with the exam and went to select my contacts. Everything was done efficiently. Zoey checked me out and I was done with everything in less than 1 hour.

I have used them before and really like my glasses, I honestly feel as if the eye exam process is a…read morebit rushed but ok I guess. My Awesome Grandson just picked up 1 of 2 pair of glasses that he picked out and was very pleased. The guy who helped us this evening (11/05/2025) was great! Good interaction with my Grandson and made sure the fit and everything was correct. He also did a complimentary adjustment on my glasses which I appreciated.

I've been going here for years. The staff are all amazing. They are very kind and considerate…read more The doctors are all concerned about the health of your eyes. The front staff are on top of everything from what your insurance covers, how to get the most out of your insurance, and what your out of pocket will be. They are get with helping you pick the right pair of frames for your face, style, and personality. The best thing, they are honest about the frames and if you pick a pair that doesn't fit you right or does not look right they will gently let you know. Best place I have ever gone to and will not go anywhere else.