I had a great experience at this optical location! I came in to get help with my Meta glasses and contacts, and Dahiana was absolutely amazing. She was patient, knowledgeable, and took the time to explain everything clearly, making the whole process smooth and stress-free. She made sure everything fit right and that I was comfortable before I left. You can tell she genuinely cares about helping customers. Highly recommend this place--and definitely ask for Dahiana! read more

What a great optometrist Dr. Faz is! We have been having our eye examined here since 2015 an have always been completely satisfied. All the staff are friendly and helpful. They have a great selection of frames from designers to inexpensive ones to fit your budget and explain everything in as detailed as you want. Dr Faz has all our records a consults in detail the condition of your eyes and what you need to do to care for them. We recommend TSO Spring to anyone and everyone. read more

What a wonderful, thorough and Dr. are on Staff here. The assistants and front desk staff as well. Glad I was referred here.

Truly the very best, went in a few weeks ago to pick up contacts and glasses, and even thought they were about to close within minutes on a Friday, Yvette and another young lady greeted us with smiles! Made sure glasses fit and all with smiles. read more

I bring my entire family here. Dr. Elle Fazlalizaden is awesome! She is very professional and excellent w/kids. Her staff displays top of the line customer service! Appointments are expected; walk-ins are welcomed, but keep in mind sometimes Dr. Fazlalizaden maybe be booked. }:{ read more

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I love the fact that she doesn't make me do the air puff eye test. She puts up with me and my fear of eye doctors. Her entire staff is very courteous and welling to help when I come in. If it wasn't for the fact that my husband needs contacts each year, I probably wouldn't have found her. I only go to an eye doctor, because my husband makes me have vision insurance...lol She's a UH Cougar, so as a fellow Coog, I support other UH alumni. GO COOGS! read more

Basically, so far, so good. My wife and I have both had eye exams here, and they've both been smooth sailing (with the the exception of my terrible vision). She opted to try contacts for a few months, but ultimately came back to glasses recently. I had them replace the lenses for my sunglasses last year, and when they had an issue, they took care of it. I ended up getting new glasses this year, and everyone has been super helpful read more

Sorry for the length of this review, but there was so much that went wrong and so many excuses. My husband went in for a prescription for hard contacts. We were initially told one price ($150)but after the exam he was informed that it would cost $600 which he declined. Good thing they would have never gotten them done correctly. So he ended up paying an eye exam which he'll have to do again once he finds another eye dr. I also had an exam and ordered 3 pairs of glasses. 1. Sunglasses had to be sent back to the lab as the lens done incorrectly. 2. Glasses placed in wrong frame. 3. 3rd pair - lens were not done correctly had to be sent back to the lab. In addition to the poor workmanship their customer service was also lacking. From not calling as promised, to poor to non existent fittings when picking up the glasses. (However I have to give them some credit for being professional and courteous in our one on one encounters. ) The excuses I received included she no longer works here, the lab made the mistake and we're no longer doing business with them and lots of employee turnover, more training needed. All in all in took over a month to deliver all 3 pairs. And now I have to wonder if I received what I ordered as far as the lens are concerned and was the exam done correctly! Hey does anyone know of a place I can take these glasses to confirm that I got what I paid for? Lastly now their sending me text messages saying it's time for an eye exam. They don't appear to be able to do anything correctly. read more

Love these folks been going there for years. Dr F is amazing and illustrated everything well so I understand. Highly recommend!

I have been going to TSO in Spring for a couple of years now, I highly recommend them, from the doctor to all of the employees they are great. I just recommended my husband to go. Great Place! Linda Parker read more

Good service and friendly staff. This is our new eye doctor and glasses/contacts place.

Had to make an emergency visit yesterday. The front desk staff was sooooo kind. They prefer appointments but was nice enough to allow me to drop in. I scratched my eye and was in a lot of pain. The doctor is very pretty, sorry I know that has nothing to do with the appointment. LOL. But anyway she was super nice. She took her time with me and my eye is feeling the tiniest bit better already. read more

After browsing the other reviews, I wholeheartedly agree with the majority - this is the place to get your eyewear. I have shopped another TSO in the vicinity with mixed results. No doubt Dr. Faz knows her stuff!! The staff is also very knowledgable and polite/friendly. I'm glad I found this TSO and am part of their satisfied customer base! read more

Texas State Optical - Come on in! - Optometrists Near Me - Spring, Texas

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I had an absolutely wonderful experience at TSO Spring! The staff was extremely welcoming and courteous! They took the time to explain what the whole process consisted of and were extremely thorough. This wasn't my first experience getting contacts, but it was definitely my best one! read more

Ive been a patient at TSO Spring for almost 2 years now. You know that you have found a great Dr's office when despite the horrific traffic from Conroe to Spring you still make the drive. The front desk staff are polite and customer oriented. Dr. Farrah is absolutely wonderful. She takes the time to ensure you understand every process and does her best to accommodate your needs. The selection in both lens and contacts are substantial and are sure to please every one. read more

Dr. Faz was great, an excellent experience. Excellent doctor and very friendly. I would highly recommend. It is nice having a great doctor near my home. read more

I purchased glasses for me and my husband in April, it has not been a year yet but my glasses got unhinged and his broke. I was told whenever we made the purchase that our glasses would be covered by a one year warranty at no cost to us should anything happen with in that year. Now I'm in their office and they are telling me something completely different from what was told to us. They want me to pay half price on the frames. Do not over pay to get told lies!!!! read more

I stopped by this TSO office as it was close to my home. I stopped by on a Saturday morning to make an appointment and to my surprise they were able to work me on as a walk in. The front desk staff could not have been more helpful or friendly. After completing my new patient paper work, I was taken back right away to have my eyes checked out. Dr. Faz came in shortly after and was very friendly and professional. She even asked my eight year old daughter to come in to the examination room, letting her assist with my examination by using the Dr's ipad mini to take pics of my eyes. My daughter loved this! The frame selection was very smooth and the technician really took extra time with me to ensure that I found a frame that I was comfortable with. I would highly recommend this TSO office for anyone that appreciates the extra time spent with a quality optometrist office. Great job guys, I will be letting my friends and family know about my positive experience! read more

Be wary, after you make your purchase, you are handed a receipt that says no refunds or exchanges, so you are basically stuck with whatever you get. There is no sign in the store that warns you of this policy. In my case, I was sold a $700+ pair of glasses that didn't fit properly. I clearly made the sales person aware my priority was a proper fit, however, I was sold a pair of glasses that the fit was dependent on the thickness of the lense. I was not advised of this when I placed the order, even though fit was my biggest concern and I clearly let the sales person know fit was my priority. While the pair I tried in the store were comfortable, the actual pair I received were not. They did offer to try and make them a few centimeters bigger if I used a different lense shape. I declined, for that kind of money, that deal was not going to make me happy. Take a lense that you didn't pick out to gain maybe two centimeters, no thanks. I would rather keep the lense I liked. When I was told the reason the fit was different than the original pair I tried on was due to the thickness of my lense, I was livid that I was not advised of this upon purchase. No way would I risk $700+ on a unknown fitting. I tried to dispute the charges with my credit card company, after all, I did not get what I was sold, which was a comfortable fitting pair of glasses. Unfortunately, because the receipt had the no refunds disclaimer, I was out of luck. Very expensive lesson on my part, and I feel a very poor business practice on their part. Note to self, never order something from a business that has no refund policy. read more

At first I like this place, it was close to home and they were supper quick the first time I went for an eye infection. Second time was for my routine eye exam, I was the first scheduled for that Saturday morning. I was taken to the exam room and asked the regular questions. I sat there for over 30 min thinking I was forgotten about. After the dr finally came in the exam was pretty thorough. After that I was taken to chose my new pair of glasses. I felt rushed by the person helping me chose a pair. Apparently a relative of hers was there as well looking to get the family discount. I felt like I was not being paid attention too and was not informed about the frame I chose. In the paying process she ended charging me about $60 extra. Overall the visit took two hours. Two weeks later I called to see if the glasses were ready and was told they would be ready until another day. Weekend passed by and I called again, this time I was told I had been sent a text to let me know they were ready (which I did not receive). I picked up glasses and wore them for a few days realizing I had picked the wrong ones because they were super uncomfortable. I went in the following week to exchange them. This new person informed that for my prescription I should have not have chosen a metal frame but a plastic (which I was not suggested too). The given turn around time is about 10-14 days, it has been 21 days since I have gone in and I still have not revived the new pair. I've called and gone in to the office and I've been told numerous excuses. First was "they are expected tomorrow (Tuesday)", second my husband called and he was told the tracking said they were out for delivery on Tuesday, third I went in on Wednesday and was told they have not been received yet that they are in route but they did not have a tracking number for them, Saturday I called and was told if they shipped Friday they should arrive by noon Saturday, and lastly I called today which is now a week after they were expected and was assured they should be there Thursday. Well folks sorry for the lengthy review!!! But I am far beyond frustrated with this office. I will definitely take my business elsewhere next time. read more

It was time for me to get an eye exam and some new glasses. I wanted to use someone close by to where I live so decided to visit TSO on I-45 here in Spring. This place is very nice. Upscale furniture and decor in their office. Staff is very friendly and helpful. Dr. Faz as she likes to be called is incredibly nice and very professional. They take time to make sure everything is done right and you are completely happy. Although on the expensive side for similar places, it is worth it for the customer service they give and quality of the products. I highly recommend this business to anyone who needs an eye exam, glasses or contacts. They treat you like royalty here. read more

Doctor Elle Fazlalizadeh and her crew are the BEST. You are never rushed and all your questions are answered. The exam is state of the art. Thomas, Dr. Faz brother is also phenomenal in servicing your frame and choice of lens. I can't wait for eye exam time comes around to visit Dr. Faz.... ;-) read more

The staff are so friendly and always have a smile on their face. They have a wide selection of frames. I love TSO.

Everyone was very professional,friendly and helpful! I will definitely be going back for future eye care needs, they also have a great selection of eyewear to choose from! read more

My entire family has used this TSO for years, through multiple employers, Vision Insurance plans and residences. Dr. Elle has always taken the time to answer my (many) questions and I have never once found any reason to doubt her competence. The staff is friendly and good at what they do, and my wife and children are comfortable with them as well. Through at least 10 pairs of glasses and countless contacts I have never had a single issue with the service that my loved ones and I have received, nor with the quality of the products we have purchased here. read more

We love Dr. Faz & her staff! My family & I have been going here since 2011 and have sent many friends to her since then. Dr. Faz is so down to earth and treats my husband & I like old friends instead of patients and our 3 kids are so comfortable with her and her staff. read more

Just found this place this past week. From the time I called until the time I was finished with my visit it was great. Haven't received my new glasses yet and will submit another review. Very pleased. They treated me like an old friend. Thanks everyone. read more

Not to close to home, but the drive is all worth it. Dr. Faz takes her time as well as her staff. They are very patient with me. They take the time to make sure I am completely satisfied. I took my mom and she as well was very impressed. As soon as I come in the door I am greeted by name. They care about me. The office is super clean and the decor is very tasteful. Thank you for Dr. Faz and staff for all of your help. read more