When a person works hard in life and achieves goals it feels good to reap the rewards that come from the associated discipline and sacrifices a person had to make. As an African American man my experiences with purchasing premium products from cars, to clothes, to jewelry, and experience like vacationing at top tier resorts and hotels have not always been the most pleasurable because of bigotry and stereotypes. Being 6'4, appearing in my 20's, and having an athletic build, there is often the assumption that I'm an athlete. Theses assumptions usually ruin my entire experience when attempting to enjoy the fruits of my labor. When going to purchase my next luxury vehicle I had a lot of anxiety because of all my horrible experiences I've had when rewarding myself for hard work. Imagine that, you're going to reward your self for a milestone and you have to be concerned about being treated fairly or even taken seriously. Being concerned about someone saying, "hello to you," or someone making an assumption that you can't afford the very thing you came to purchase. I had such a horrible experience at Leith Mercedes in Raleigh,NC, that I decided to try Hendricks Porsche in Durham. Hendricks Porsche in Durham renewed my confidence in the professionalism, courteously, humility, and the goodwill that is often not afforded to African Americans when we are interested in purchasing luxury items or experiences of any kind! My Sales Associate Mr. Roy Roth is a world class gentleman and professional. From his initial greeting, to the test drive experience, to the follow up sales decision period, all the way to my returning to purchase a vehicle, every exchange was excellent in the highest degree. To be treated well, with respect touches the heart in a way that affirms others do not take your human right of dignity for granted. Mr. Roth provided the most thorough and quality test-drive experience I've ever had. From his extensive knowledge of the Porsche brand, his years and years of experiences produces fascinating stories, and his showmanship in demonstrating the capabilities of the Panamera was unrivaled by any other sales associate of any other dealership I've ever experienced in my life. The experience that Mr. Roth created for me was only bolstered by every interaction with every other member of the staff of the dealership. The finance manager was excellent. The greeter at the front desk was excellent. The gentlemen in service are excellent. I love coming to the dealership! The energy is always so very welcoming. Each visit I'm greeted with stimulating genuine conversation, and I leave feeling apart of an automobile club and family! The Hendrick' Porsche dealership is truly something unique and special! To Mr. Roy Roth and the Hendrick's Porsche Family I say, "BRAVO!" read more

I ordered and purchased a new Porsche from Porsche Southpoint in May and wanted to document my experience as it far exceeded my expectations in every way. Porsche Southpoint is over 200 miles away from me and I will certainly be doing business with them again despite having over 10 dealers closer to me. I worked with Edwin Kratzat and from the time I contacted him, to the time I picked up my car 7 months later he, as well as the entire staff, took care of any questions and concerns I had during the whole process of such a big purchase. Edwin was transparent from the beginning about the process, and went above and beyond to ensure I got the allocation I was searching for. I cannot say that about the multiple other dealers, closer to me, that I tried working with prior to contacting Edwin. He got an allocation for me in less than a week what other dealers couldn't do in over 3 months. All why being infinitely more transparent about what I could expect and honoring the verbal agreements that inevitably have to be made on price prior to getting the car built. I've never had car purchase go so easy. A week after my delivery I flew to Raleigh to pick up my other car that I left with them. But I flew in on a day the dealership was closed (stupid mistake on my part) and my truck was behind the security gates that are locked after hours and on Sunday. I thought I was stuck! No problem though. I texted Edwin (who was out of town on vacation) and he made a few calls and one of the technicians came out on his day off and unlocked the gate for me. Like I said, the staff went above and beyond in every way. In my experience with the other dealers and sales associates near me, Honesty, Competency, and the possession of passion in a brand that compels that same passion from its customers are three traits that are hard to find together in one place. Edwin and the Porsche Southpoint staff displayed all three of those traits, which is what made them different and the main reason why I'll be coming back. I've had my dream car for about 5 months now, and I couldn't be happier. Thanks again Edwin and all the staff at Southpoint for making it happen. Dustin read more

I recently had the pleasure of purchasing a Porsche Macan from Porsche Southpoint, and I must say, it was an experience beyond compare. From the moment I walked through the doors, I was greeted with warmth and professionalism that set the tone for the entire process. Let me start by expressing my admiration for Alex, the sales representative who guided me through every step of the journey. Alex's knowledge of the Porsche brand was truly impressive, and his passion for the vehicles was infectious. He took the time to understand my preferences and needs, ensuring that I found the perfect Macan to suit my lifestyle. His patience and dedication made the purchasing process smooth and enjoyable. One feature of my new Macan that I simply cannot get enough of is the adaptive cruise control. It has completely transformed my driving experience, providing unparalleled convenience and safety on the road. Thanks to this advanced technology, my journeys are not only more comfortable but also more secure--a true testament to Porsche's commitment to innovation. I must also commend General Manager Dean Perealla and Sales Manager Edwin Kratzat for their exceptional leadership and customer service. Dean's hands-on approach and attention to detail ensured that every aspect of my purchase exceeded my expectations. Likewise, Edwin's professionalism and expertise made the financial aspects of the transaction seamless and transparent. Together, Alex, Dean, and Edwin form a dream team at Porsche Southpoint, embodying the pinnacle of excellence in the automotive industry. Their dedication to customer satisfaction is evident in every interaction, making Porsche Southpoint a destination of choice for enthusiasts like myself. read more

Having purchased many cars - over many years - I've had lots of experiences with dealerships and sales people. I recently went on the market for a 911. I had a very specific car in mind and found multiple across the country. I contact dealer after dealer and had different types of responses. Some had very limited knowledge of the car, some didn't like dealing with someone via email/txt (I assume they prefer buyers on-site), and I had some that just didn't respond. Until I ran into an excellent salesman, named Charley Hardy at Porsche SouthPoint. I had been by the dealership to see the car a couple of times and finally decided to drive it. Charley not only answered all of my questions in detail but he took the time to ask me questions about why I was buying this particular car. He allowed me to drive that car and another for comparison. He followed up by only asking me if I needed anything else. Most salesmen ask are you ready to buy, let's do some paper work, etc...When it came time to actually do all the real work of putting signatures together, getting the trade info and other extraneous data. Charlie went out of his way to make it easy, Not sure if there's any more to say except thank you!! One of the most enjoyable purchases. read more

I recently had the pleasure of purchasing a vehicle from Porsche Southpoint, and I cannot speak highly enough about the entire experience! From start to finish, Alex Roth, my salesperson, was absolutely incredible. Alex was knowledgeable, patient, and genuinely invested in ensuring I found the perfect vehicle to fit my needs. He made the entire process seamless and enjoyable, and I always felt like a top priority. The amenities at Porsche SouthPoint are top-notch--everything from the luxurious showroom to the comfortable waiting areas exceeded my expectations. They truly understand how to make their clients feel valued and well-cared for. The management team also deserves a special mention. They were attentive, professional, and made sure I felt confident in my purchase every step of the way. It's clear that the team at Porsche Southpoint is passionate about delivering exceptional customer service, and they succeed in creating an environment that is as inviting as it is impressive. If you're considering a new car, I highly recommend Alex Roth and the team at Porsche Southpoint. They'll make your car-buying journey one to remember! read more

Fantastic experience with Porsche Southpoint. I don't need more than 1 of these, so it's not like I'm coming back anytime soon, but I'd absolutely recommend them. I had been looking for a 911 for about 6 months, working with Ian to figure out what was available. Initially, we couldn't find what I wanted, and Ian was 0-pressure about making a decision or pushing for something off-target. I had been pushing for new, but Ian found a nearly-new match that was actually an upgrade in a couple ways from what I thought I'd be able to get new. Again, 0 pressure to do anything I didn't want to do, and we got everything squared away and delivered super-quick. Nathaniel was fantastic at delivery. I ended up extending CPO and adding a few other options, but he was professional and helpful. The actual paperwork and finalization was easy (though we talked for like 2 hours just for kicks). If I end up tracking this thing, it's his fault. I had called a couple other Porsche centers, and the team at Southpoint was by far the easiest to work with. If you're ready to talk seriously (or even not that seriously), start here. read more

I have been using Porsche of Southpoint for years and I have bought multiple vehicles through them, and the experience always exceeded all my expectations! The service department was outstanding, providing top-notch care for my vehicle with a thorough and professional approach. They communicated clearly about the work needed and completed it in a timely manner, ensuring my car was in perfect condition. The sales team was equally impressive, demonstrating a deep knowledge of the Porsche brand and guiding me through the options with patience and expertise. They made the purchasing process seamless and stress-free, never pushing but always providing valuable insights. The management team at Porsche of Southpoint clearly leads by example, fostering a welcoming and customer-centric environment. Their commitment to excellence is evident in every interaction, and they go above and beyond to ensure complete satisfaction. I highly recommend Porsche of Southpoint to anyone looking for exceptional service, a knowledgeable sales team, and a dealership that truly values its customers. Five stars all the way! read more

I recently visited the dealership at Porsche Southpoint and had an outstanding experience. Alex was incredibly professional, approachable, and genuinely attentive to what I was looking for. He took the time to walk me through different options, answered all my questions thoroughly, and never once made me feel rushed or pressured to make a decision. What really stood out was how patient and thoughtful he was in making sure I was comfortable with every step of the process and worked hard to ensure I got the best possible deal. He clearly had my best interests in mind and made the entire experience smooth, transparent, and stress-free. I couldn't be happier with the service I received! I also had the pleasure of working with Nathan during the financing process, and he was just as exceptional. Nathan is truly a finance guru and he broke everything down in a way that was easy to understand and made sure I felt confident and informed before signing anything. What I appreciated most was how personable and down-to-earth he was. If you get the chance to work with Nathan, know that you're in good hands! read more

We purchased a Certified Pre-Owned Cayenne from Porsche Southpoint, and could not be happier with both the vehicle and the transaction. This is our fifth Cayenne, and those who know Porsche understand that finding a pre-owned vehicle with just the right combination of options is a tough assignment. We had been looking for one where we live in Florida ever since the warranty on our existing Cayenne had run out, with little success. But fortunately, we found one in an internet search at Porsche Southpoint. Not knowing what to expect, we walked in cold to the fourth Porsche dealership we've dealt with. Now, all four have been, in their own ways, really good. But we were pleased to find Porsche Southpoint a cut above. Our "brand ambassador", Michel Matyas, was the dictionary definition of professional, ensuring we got every last question answered and issue addressed. The financial transaction was fair to both parties, and "no pressure" implemented by a highly experienced, equally professional Finance Manager, Woody Clark. All in all, a great experience! Thanks! read more

Nothing's sadder to see on your tire than a nail sticking out of it...again. On the other hand, nothing's better to see than a tow truck arrive with a proper race ramp and a driver who's well-versed on your 911; arranged by service advisor Zain Choudhry who is personable, knowledgeable, and a very good communicator. And while my car was ready for new tires anyway, Zain helped me decide to switch from Pirelli to Michelin after I mentioned the PZeros pick up nails like Silly Putty. He also scheduled a major service and a full detail I wanted--expressing my concerns regarding the decals on my Endurance Racing Edition, which he assured me the person knew how to do--and provided the status of other components I asked to have checked. The entire experience was well orchestrated, stress-free, and a bit of fun because of Zain. And when Porsche Southpoint valet service delivered the car home--after kindly holding it there until it stopped raining and roads were dry--it looked gorgeous inside and out. read more

Exceptional Car Buying Experience with Nathaniel! I cannot say enough great things about my car buying experience with Nathaniel! From start to finish, he made the entire process seamless, stress-free, and even enjoyable. His professionalism, knowledge, and genuine care for his customers truly set him apart. Nathaniel went above and beyond to ensure I found the perfect car that fit my needs and budget. He took the time to answer all my questions, was incredibly patient, and never made me feel pressured. His honesty and transparency gave me complete confidence in my purchase. Not only did he provide top-tier customer service, but he also made sure I got the best deal possible. The entire process was smooth, quick, and hassle-free--exactly what you hope for when buying a car. If you're in the market for a vehicle, I HIGHLY recommend working with Nathaniel. I will definitely be buying from him again in the future! Thank you, Nathaniel, for making this such an amazing experience! read more

It began as a dream, a dream Roy helped make a reality. From start to finish he was there for me. I was expecting to just purchase a car but left with a feeling of having a new friend and being apart of the Porsche family. Porsche makes it feel as if the car is being built exclusively for you. We put together all the options we wanted and Roy was always there to answer questions. He worked securing the car and making sure all the options we selected were included. We communicated by text and he was always responsive, even on his days off. Porsche Southpoint made the delivery day so memorable, preparing a room for my family to be there on this special day. Thank you Roy and Woody for helping, and being a part of this wonderful journey. Also wanted to mention Zain and Jim with whom I have worked in the past. They are the reason why I decided to purchase some extra packages. Needless to say, I highly recommend working with the Porsche Team at Southpoint. read more

Kim Smith and Jason D'arcy are awesome. They continue to earn my business with each transaction being better than perfect. If I owned a dealer I would contract Kim and Jason to lead my sales and Finance department! Kim has a vast knowledge of the product and Jason will go to the end of the earth to get you the best rate. I drive passed 2 Porsche stores to do business with Porsche Southpoint and every time I'm glad I did. Kim truly put together an awesome deal on my new Gt4 and I couldn't be any happier, no haggling (Kim and Jason already had prepared a phenomenal deal by the time I arrived) no nonsense and best of all prompt courteous service. Driving a Porsche there is no substitute, shopping at Porsche Southpoint there is no substitute! The facility is beautiful and I cannot express my satisfaction with the entire team from sales to service! Absolutely well done, Thanks again to Kim Smith and Jason D'arcy! read more

Porsche Southpoint deserves greater than a 5 star review. Whether you are in the preliminary phases of purchasing a Porsche, a well established customer, or simply just stopping by to admire inventory, you are going to receive an unparalleled level of customer service. Another reason we love this dealership is because of Edwin Kratzat (Sales Manager). We have worked with Edwin for several years now and he consistently demonstrates profound knowledge, sincerity and professionalism at the highest level. It's refreshing to work with a group of people who completely squash the negative car salesman stigma! The after-sales service Porsche Southpoint extends is incomparable. You acquire more than just a luxury car when you purchase here. You acquire loyalty, comradeship, and family. Dean, Edwin and all of Porsche Southpoint has us as customers for life. Cheers to a company doing things the right way! read more

Michael is the Man!!! We had an instant connection the first time we met. And he's always welcoming. Nathan is very knowledgeable and very professional. He is also a great role model. Alex is laid back and very cool. He's always working hard. Edwin has been the best sales manager and I also look up to him! The boys at Porsche Southpoint even checked on me when I crashed my first sports car. They're the reason I'm planning on buying a 911 when I'm able to afford it. I have so many great memories at this dealership!!! They let me sit in my first RS 911. They also let me sit in my 1st Performante! (And I accidentally started it up) They also let me sit in my first 992 GT3 I've been to the ATL experience center twice and it's all thanks to the boys at Porsche Southpoint!!! My very first car meet was at this dealership back in 2019 and I've never looked back sense! read more

I had an amazing experience at Porsche Southpoint, thanks to my salesperson, Alex Roth. From start to finish, Alex made the entire process smooth and stress-free. What truly stood out was his approach--never once did I feel pressured to buy a car. Instead, Alex focused on understanding my needs and ensuring I was completely taken care of. His professionalism, patience, and genuine care made all the difference. He went above and beyond to answer my questions, explain my options, and make sure I felt confident in every step of the process. It's rare to find someone who truly puts the customer first, but Alex exemplifies what a great salesperson should be. If you're in the market for a Porsche, I highly recommend working with Alex Roth at Porsche South Point. He'll make sure your experience is as enjoyable and smooth as possible. read more

What a great place to buy a car. I avoided car dealerships for years, relying on CarMax for my purchases, but don't think I will go there anymore. Their prices are too high, most of the actual buying experience is the same as regards to paperwork and being offered the various extra warranties, which are always worth considering, AND, CarMax does not have MAX ROSS! He made buying our 2017 Subaru Limited a very pleasant experience. He was prompt, courteous and professional throughout the process, always trying to keep us happy and informed. He is very knowledgeable about Subarus and the entire car buying process. And beyond Max, the entire staff at Hendrick was great. We look forward to the opening of Hendrick Subaru next year, confident it will be the great place for service on our car. read more

All I can say is wow! The team at Hendrick Southpoint is absolutely amazing. They were there for me through the entire buying process! They were so attentive and helped my indecisiveness, I changed my mind about 6 times on which car to buy and they were supportive the entire time! They answered every single question I had with ease. Their staff is very knowledgeable! Even after I already had my car they checked in with me and made sure that I loved it! They were so amazing that my husband bought a new truck from them as well! I will definitely continue to support Hendrick and will 100% be returning when I need a new car in the future! P.S. Special shoutout to Colleen, Ian, and Gary. They, among everyone else there, made the transition into my new car so smooth! You guys are rock stars! read more

My first annual service at Southpoint Porsche Ray Staylor Service Director and Shane Green went to work on resolving my mechanical concerns. This turned out to be a very pleasant experience and it has really increased my confidence in Southpoint Porsche service. My brother asked me about my experiences and I told him that in my opinion there is only one Porsche dealership in the Raleigh, Durham, Chapel Hill Area. I think if you are looking for WOW treatment and service this is the place you want to go. The other thing that I really appreciated the way they took responsibility and listened to my concerns. Southpoint Porsche service went over and above to resolve every one of my concerns. Probably one of my favorite caveats was my loaner I got to drive the Porsche Taycan, OMG???? read more