We bought our new Nissan Leaf here recently, and my wife and I were happy with how everything went. Given that there is a low supply of cars now, we knew we would have to wait for our car, but thankfully we were on the wait list for a Leaf for shorter than we expected. We were told around 6 months, but we ended up getting our car after about 3 months. My wife was in communication with them regularly during this waiting time, and they were always responsive and helpful in answering our questions. They honored our request for no add-ons, which we appreciated. Most dealers we talked to have been making add-ons mandatory now because it's easy money for them, with how the market is. Buyers unfortunately don't have much bargaining power right now. But thankfully Leith didn't do that. When we came to pick up the car, Derek, who is the EV specialist, walked us through the details of owning a Leaf, and I appreciated the time he took to explain everything to us, since we were first time EV owners. He was very knowledgeable, thorough, and kind. Compared to other car dealers in the area right now, Leith Nissan was the easiest and friendliest to work with, in my opinion. We felt a lot of the dealers we contacted and visited had a "take it or leave it" mentality and didn't really care much about customer service, since supply is so low and demand is so high. But with Leith, we didn't feel that way, and I appreciated that. read more

From the minute I handed over my money, I was hustled out the door. I had to return for the 2nd key because they couldn't find it. None of the fancy special features were explained to me. I had to take my BRAND NEW Kicks in for service 5 times! They kept insisting it was a settings issue and I just wasn't doing it right. On the 5th visit, they finally contacted Nissan Tech Support and were told it was a "known issue," and not the issue they thought. If it's a known issue, why didn't they know? Why did it take 5 trips (and lots of missed work hours for me) to find this? And the solution? I was told to take it in periodically to see if the software patch was ready. No estimate on when. No other way to check except by taking it in. I wish I'd bought a different car altogether. And I'll never take it to that dealership for service. I'd rather drive farther away than to deal with them. I'm only giving them one star because 0 isn't an option. read more

I received a complimentary oil change - Stephanie Elks - Leith Nissan GM is refusing the coupon - It does not say Nissan only - I will sue if I don't receive the offer - I made this known to Stephanie and she still is refusing the coupon offer read more

Leith Nissan - Car Dealers Near Me - Cary, North Carolina

This place is horrible, go to ANY other dealership! I hate leaving bad reviews but when I'm mis-treated I feel like I need to let the public know ! Walked around ready to trade my lease for about 30 min not a single person came to talk to me, meantime 6 Nissan employees were sitting in the front bullshitting! Finally when I was about to leave the only person that came up to me was John Anderson, which was great but then he looked at me up and down and I felt judged to what I was wearing and possibly the color of my brown skin considering he came to greet the white family that had just pulled in, I was just so happen to be right beside them on the way out !! Didn't like the experience at all !!! read more

Leith Nissan - Car Dealers Near Me - Cary, North Carolina

My daughter's 2014 Sentra was towed to this dealership not once but twice in a matter of weeks. We told them both times the transmission was going bad. It they ignored us and did $3,500 in new sparks plugs, belts, wheel bearings, etc. Literally 3 weeks the car has complete transmission failure in Jacksonville NC. They want $5,900 to replace the transmission now! They will give me no credit for the nearly $4k spent on unnecessary repairs. Do not trust these people! read more

Purchased a 2023 Altima 10 months ago that had 12,000 miles on it. Sunday it wouldn't start it was showing "Key ID Incorrect" had to have it towed to my local Nissan in Greensboro. They said the keys I was given from Leith were after market. I had to have replaced the body control module and get a new key fob that's an actual Nissan key in order for my car to start again. Luckily my warranty covered the cost ($2100) but I should of never been sold the car with after market keys and it shouldn't be having that big of issues/replacements within the time frame I've had the car and the low mileage on it. read more

Service is terrible. I came in because of transmission issues with my car. They did no work on the car and charged me $250. Before the work was done I was promised a video showing what they had done, but after they had finished they claimed their system was down so I couldn't see the video. Would not recommend coming here to get any part of your car serviced. read more

Leave your wallet at home if you're going to be in the Service Center. The quotes mean nothing and never send a loved one to get their car serviced without knowledge of the process. Be firm and get a commitment on the prices. read more

After losing a Nissian Frontier in an accident and after a couple of dealerships that had a few add ons that I had to purchase in order to buy a vehical we went to Leith Nissan and dealt with Josh Suter.The entire process was an amazing experience. Josh's demenior coupled with his vast knowledge of vehicals was a blessing. I highly recommend him for your next vehical purchase. read more

Poor customer service. The place has gone downhill. I wouldn't recommend to anyone to buy a car there. They just want to make money not life long customers. read more

This dealership will waste your time, money, and is not transparent. I set an appointment to have a car checked out for purchase via an outside macanic today. This was cleared with the dealership the day before, however when I arrived I was told that the car was in the service department and would be ready in just a few for a light I mentioned during the test drive the day before. Despite me setting an appointment for pick up the vehicle was never presented, I missed the scheduled appointment with the mechanic and after visiting another Leith location I later found out that the same vehicle that was supposedly "in service" was magically transferred to another dealership . It appears my money wasn't good enough and the fact that I wanted to make sure I wasn't buying a lemon and have the car checked out made me to smart of a buyer. If that is the ideal treatment for you and you must shop with them ask for Robert he was the only positive from this experience but I suggest looking elsewhere. RDU has so many major dealerships that are non leith options please do your research! read more

Overpriced service and did lousy work. Outside door handle loose and not working, window not working either. While they did get door opening again, the outside handle is still loose and window still not working. Reasonable quote initially and even revised amount was somewhat reasonable if issues were actually resolved, but now it still needs to be fixed. Feels like we were totally ripped off and I would never go there or recommend anyone else go there if this is how they do business. read more

Love my car and always receive great customer service. This is my go to dealership. My salesman and the service department exceeds expectations. read more

Leith Nissan - Love my car. I always receive great customer service. No complaints. This is my go to dealership. - Car Dealers Near Me - Cary, North Carolina

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Made an appointment over the phone for a recall issue on my wifes Murano. When I arrived I was told I had no appointment. They checked with the woman I spoke with and still no appointment ,,,,, Next car won't be a nissan. bye read more

Came into Leith Nissan today to test drive a Jeep. I received excellent customer service being assisted by Mrs. Vee. She was not pushy, helpful, and a joy to work with. Highly recommend her if you need a car! read more

Initially, I just went to Leith to "window shop" , with plans to not make a purchase until late Fall. I had already test driven a Rav4 the previous week. I decided to check out the Rogue because I still owned a 2004 Nissan Maxima and was a long time fan of Nissan. Jay Joslin was my sales representative at Leith. He was extremely easy to talk to and even though he encouraged me to check out the Rogue that was in the lot, I did not feel undue pressure. He put my mind at ease about the test drive, and guided me through the purchase process. He also offered to deliver the car to my home, when I was not able to do it myself. More important to my situation is that he did not just hand the keys to me and forget about me. He has followed up on any emails and phone calls when I have a question. He is a 5 star salesman. As it turns out, new cars are difficult to find at this time (10/2021) , so if I had waited till late fall,I might have been put on a wait list. I have no regrets, love the Rogue, the service department and absolutely recommend that if anyone is considering a new or used car, contact Jay at Leith Nissan of Cary,NC. C. Luedtke read more

After a terrible experience with Classic Nissan of Sanford, where they ripped our heads off we were able to get the deal unwinded, so we drove straight over to Leith and had a great experience. We got a model that was better more options for around the same price. This dealership is top notch in my opinion and will treat you right. No dealer markups! read more

I really enjoyed my experience with Omar, our sales person. He was patient and kind, even when I didn't get the first car I went for, he made sure I left with something I liked! Thanks for taking your time with us! Mr. & Mrs. Spurlock read more

I brought my Rogue here because it had soooo many issues. This was the only service team who was able to diagnose the problem. Ira was amazing with helping me with the Rogue!! He then sent me over to Daniel Edwards in the sales department since I was interested in getting another car. Daniel was so patient with me while I was deciding what the best option was for me and so helpful with finding me the best deal for what I needed. He is THE ONLY honest car salesman I have ever met in my life. He's such a great person too. If you need someone to help you with buying a car I'd recommend Daniel any day!! Everyone here was super nice. I was here a lot so I got to know some of the people that work here. They are all very genuine and seem to love their job which makes a huge difference for the customer experience. Thank you everyone, especially Daniel, for helping me out! I left today with a new truck, big smile on my face, and my heart felt like it wanted to dance out of my chest. Highly recommend!! read more

I test drove a Nissan Altima and enjoyed my experience at Leith Nissan with Chris. It was a tough decision but I ended up going with another car. If you are looking for or debating trying a Nissan, I recommend this dealership. read more

if I could go lower than a 1 star I would. Jeremiah was the man who "helped" me get into the vehicle I thought I wanted. come to find out it was the worse deal he's ever made in history. that car wasn't worth anything of the sort. he is a con artist and I would never recommend him to my worse enemy. that's all, beware. read more

Car shopping is never fun... My mum and I drove around all over town , to every car dealership in Cary (NC). I live in VA, so had limited time... The LAST stop of the day was at Leith Nissan. It was almost closing time but Joey Macon met us at the door with a friendly, genuine smile. We told him about our day and endless car search... He was so patient and listened to us and took notes... He even took the time to search the inventory, even though it was five minutes 'till quitting time... Long story short... Joey kept in touch with us and helped us find the right car and price for my mum... I totally recommend Joey Macon!! If you want to be treated like part of the family, then you are in good hands with Joey!! read more

Leith Nissan - Car Dealers Near Me - Cary, North Carolina

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When I came here I turned over a brand new Leaf. The folks at Nissan weren't very happy about that. I had an all right experience here trying to sell a car. Salesman was friendly enough. Gave me a fair price, but at the end I sold elsewhere as the guys at Nissan couldn't process my sale fast enough, which I don't really hold against them. read more

I hesitantly give two stars. The first time I was here it was a five star experience. This time not even close. The assigned advisor was to busy on his phone, they tried to say they were unable to find my warranty, even with paperwork showing them, wasn't until we said we would call the corporate number to see if they can help them it was manically found. How they didn't have this issue last time is beyond me. They also will try and say that the repair is not covered under warranty when the ware ty documents clearly have the item in question listed. We are now waiting on corporate to investigate this... But regardless the price they quoted us is outrageous, almost $600 for a part that is roughly $40 and requires little to no effort to put on. How many people do they get over on?!?! Will not be returning!! read more

Sucks!!! Do not buy from this dealership and do not get your vehicle serviced there either! Beware!!! The Service Center at Leith Nissan is completely incompetent. In my experience, as a customer for the last 4 years, the Service Manager is incompetent and condescending and the General Manager is unwilling to make situations right when mistakes are made. My 2017 Nissain Titan experienced a catastrophic mechanical failure as a direct result of incorrect maintenance conducted by the Leith Nissan Service Center and their gross negligence, rendering by truck uncontrollable and not drivable. Additionally, I bought my truck new from Leith Nissan and shortly afterwards, the transfer case plug fell out because they didn't tighten it appropriately and drained all of the transmission fluid out of the truck causing my transmission to fail. After all of this, nothing...! No apology, no concession and no attempt to make any of this right. Stay away! read more

I do not know but is it normal for a dealership worker to send you buy oil from Walmart??? So I went today to buy some power steering fluid and I asked one of the guys from the dealership for powers steering fluid and they sent me to Walmart , do they know what they are doing ? I just got a Nissan and I want to oil firm the dealership and sent me to Walmart read more

Everything is overpriced. Everything. I even googled the actual price of the parts and showed them. I'm selling off my Nissan Altima and never going back there. Thumbs down read more

Kathy was absolutely amazing, my intention when originally going to the dealership was not to buy the but just too look at it and test drive it. The way she gave a overview of the car made me immediately fall in love with and I immediately knew she was the sales rep I wanted to work with so she helped me purchase the vehicle. 10/10 highly recommend working with Kathy!! read more

We just recently purchased a Versa here from Derek Parker. I met him over the phone and scheduled to meet at the dealership to see specific vehicles. He was extremely helpful and thorough over the phone and completely followed through at the appointment by remembering us, having the cars ready and answered all questions & concerns we had that day. The sale was smooth and friendly. We will be back for service. Thank you Derek for making my sons first car buying experience a positive and informative one. Donna & David read more

Beware - Free oil changes included in a new car purchase are not exactly free. The Weasel words in the terms show that all maintenance must be done by them. For instance, the $140 20K Brake fluid change on the Altima must be done or no Oil change is allowed, same with the ~$50 Cabin filter change. Who changes brake fluid at 20K miles and who would hold the Oil Change hostage.. evidently, Leith Nissan.. We have a Leith Toyota and they don't pull that Stuff.. I could have bought elsewhere for about the same price, the Free oil changes were included in my decision to purchase from Leith Nissan in Cary.. Bye Bye leith... read more

Cole was the nicest salesmen, he was super informed on the car I wanted to see and had the most patience I have received in a while. As a woman it is refreshing to get this kindness at a dealership! read more

Made an appointment at Leith with a salesman PHIL to test drive a car. My lease is almost up and this was an ace in the hole. Sales manager called to confirm my appointment. When I arrived Phil was not there and the other salesmen laughed about it. They called Phil at home and he said somebody else could help me. I walked out- somebody in another dealership can help me. read more

Go somewhere else! I used to buy my cars here but service and staff went downhill. Bought a car from them and 6 months later they offed me 1/2 what I paid. Not to mention they screwed up the paper work on this last go around and had to drive an hour back to have them fix it. read more

I have had the pleasure of dealing with the service department of Leith Nissan. I am from New York City and was here on vacation visiting family. We were 3/4 of the way here and the transmission began violently shuddering and the check engine light came on. Fortunately we made it to our hotel safely. On Sunday, the car was towed to Leith Nissan . Rashawn Bass , Service Advisor, called me before I was up the next morning. He was so understanding and reassuring. My transmission was shot but he told me Leith would have me back on the road to NYC by the end of the day or no later than the next day. Rashawn kept his promise and further enhanced the reputation of Leith. My car is perfect and was ready as promised! Thanks Leith Nissan for employing top of the line professionals! Thanks Rashawn! read more

The worst part is we have called them several times and left messages and not a single returned phone call. I would NEVER recommend this dealership. We even contacted Nissan corporation and they emailed the dealership asking them to call us. Still nothing. read more

They are fine. This is your above average car dealer service place. Like most dealerships, they are there to service your car at a premium. The service advisors are nice, some know about cars, but they are also salesmen and women. They do wash your car and will shuttle you back to work. 3 stars because they do not have the heart of teachers and explain things well. read more

When I first pulled up to the dealership Curtis instantly introduced himself and greeted me with water. After discussing with him my interest in the 2015 & 2016 versa, he took me out to view the cars and suggested a test drive. The versa wasn't exactly what I thought it would be, but after sharing with him my wants in a car, he led me to the 2016 Sentra. The drive was much better than the versa. (being that I currently drive an accord v6) He was very knowledgeable of the car, the features, and showed me different colors! I was very indecisive of which color I wanted, but he gave me time to review both cars & packages without being pushy. Overall, Curtis was very helpful and PATIENT! Thank you again, Curtis! read more

Leith Nissan - New car alert! - Car Dealers Near Me - Cary, North Carolina

So the day i was there to buy the car was great, of course they were selling me a car. After that forget it, i carried my tags over to the new car and received a new registration card weeks after with no sticker to add to my plate. To get someone there to tell me what to do forget it. I had to call another dealer to say hey whats up. Anf Leith should have known and taken care of it for me, i paid for it. But forget it i called the DMV i'll have to reinspect a brand new car and pay the fees for taxes again but you know what i'll never bring my car there. I'll go over to Fren Anderson instead. read more

Leith is one of the best Nissan dealerships in the triangle!!!! They service all of my car needs and the customer service is excellent here.

This dealership used to be Southern States Nissan, which was mediocre at best. Ever since Leith took over, they have really improved the place. I just bought a 2010 Nissan Altima and I got a great deal on it. I did not feel pressured, and it was a very relaxing experience. This is my second Nissan, I have been pleased with the cars overall quality. I worked with David White, he was a good salesman. They are about giving away their 2010 cars, so if you are in the market, you can get yourself an excellent deal on those.,,,, read more

Leith Nissan - Car Dealers Near Me - Cary, North Carolina