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    Leith Nissan

    3.6 (99 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 week ago

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    Love my car. I always receive great customer service. No complaints. This is my go to dealership.
    Melodee S.

    Love my car and always receive great customer service. This is my go to dealership. My salesman and the service department exceeds expectations.

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    9 years ago

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    Elish M.

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    7 years ago

    Leith is one of the best Nissan dealerships in the triangle!!!! They service all of my car needs and the customer service is excellent here.

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    16 years ago

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    Page 1 of 3

    Ask the Community - Leith Nissan

    Review Highlights - Leith Nissan

    I just purchased my 2015 Nissan Rogue from Derek Parker and was blown away with the great service that I received.

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    Hendrick Chevrolet

    Hendrick Chevrolet

    (123 reviews)

    I had a check engine light come on, I made an appointment via phone. On dialing, you're forced to…read moretalk to a robot/phone tree that ultimately couldn't complete the booking and routed me to the front desk. Generally unhelpful experience with the front desk throughout this experience. I finally get routed back to the Service Department and am assisted by Matt Davis. He confirms my appointment and takes the time to explain what situation would warrant a rental car and assures me there will be transportation arranged to get me to work. I show for my appointment the next morning, Matt checks me in, gets my vehicle in line, and arranges an Uber through a ride share program (incredibly helpful!), and gives me a timeline for when I'll hear back about my vehicle. Around 3pm, I receive an email from my technician walking through why my car through the code and how they remedied. I picked my car up at the end of the day and Matt had run my vehicle through the car wash. Overall great experience and it's a relief to have a place and people I know I can trust to bring my car in a time of need.

    Absolutely HORRID experience. Not only was I lied to about the availability of a vehicle, they sold…read morethe vehicle I had agreed to come and see/purchase one day later, because the salesman, "Raheen" did not inform them he had a buying customer. When asked, his response was essentially "not my problem". Lack of professionalism, lack of care from a dealership that apparently prides itself on communication and fairness. I have records of this agreement, photos, documented plans. These guys not only bombard you with texts from an AI bot, they don't hold their word, and they are not deserving of any business. My name will never be associated with Hendrick, nor any of my family/friends after they hear this. Lack of professionalism in an industry that so often falls short. What a joke company lol.

    Hendrick Toyota Apex

    Hendrick Toyota Apex

    (453 reviews)

    Service needs more people not selling it doing it. I was there 3 hours was sold new tires. They…read morerushed to put them on did not clean the product off they used to put the tires on. Rush Job. A lot of sales people, but they need more people working on the cars. Not a professional job. They did not even look like New tires.

    I want to start by recognizing Anthony and Kyle, who provided genuinely excellent service. They…read morewere professional, respectful, communicative, and made what should be a stressful process feel straightforward and positive. Because of them, I will give a 5 star rating However, my experience with Quincy was the complete opposite and deeply concerning. Without my permission, without clear disclosure, and without my approval, Quincy added thousands of dollars' worth of items to my loan. I later discovered that these additions totaled approximately $7,000--none of which I knowingly agreed to or was properly informed about at the time. I trusted his word, and that trust was abused. I was misled and effectively swindled into add-ons I did not approve. This behavior felt underhanded, dishonest, and frankly unacceptable--especially toward someone acting in good faith. It is the kind of conduct that seriously damages trust and reflects poorly on the dealership as a whole. An employee engaging in this type of behavior should be addressed and held accountable, not protected. I was very close to leaving a zero-star review, but I realized that would not be fair to Anthony and Kyle, who absolutely deserve recognition for their integrity and professionalism. I hope management takes this feedback seriously. Great employees should be rewarded--and dishonest behavior toward customers should never be tolerated. And a note to Quincy Shame on you this was my first new car ever and I thought you were an honest person but clearly you were not I'm a hard working gal who was finally able to afford well not really able to afford a new car but I'll scape by and your dishonesty is shameful, how many others have you done this to ? I trusted you and took you for your word MY MISTAKE I learned a $7000 lesson Never trust anyone who is financing a car again, you should be ashamed of yourself, people work hard for their money I hope you will think about your actions

    Johnson Subaru of Cary

    Johnson Subaru of Cary

    (125 reviews)

    Well after my Hyundai started stopping on me WHILE I WAS DRIVING, and the paint was peeling like a…read moreripe banana, and it hit 130,000 miles, I decided it was time to look for a new vehicle. I have a family member who got their most recent vehicle from Johnson Subaru so I thought I'd give it a chance. Godfrey is a great sales rep, he asked about my budget and what my preferences were. And he worked within those parameters. I wound up purchasing a Crosstrek. It's my first Subaru, but 3 weeks later, I'm pleased with it and I hope it will last me for the next decade. Also props for having a well stocked snack area, comfortable chairs, a quiet room, and good Wi-Fi.

    This is a review for the service department…read more Finally, a Subaru dealership that listens! For months, I'd been dealing with a rattling noise in my 2024 Subaru, which other dealerships repeatedly told me was 'normal.' Here, Danny immediately took my concern seriously. He joined me for a test drive, heard the noise, and scheduled a carbon cleaning under warranty, even providing a loaner car. What truly set them apart was their continued commitment and the outstanding communication from my service advisor, Michael. He frequently updated me via text, keeping me informed every step of the way. I'm super impressed and grateful that I was taken seriously. When the noise persisted, they didn't just shrug it off. Instead, they brought in a Subaru field technician for an in-depth evaluation. Although the noise was ultimately deemed within normal limits, their thoroughness means my car now performs significantly better and the rattle is barely noticeable. On top of that, they even fixed a mirror that another dealership had incorrectly installed. This is the level of service every car owner deserves!

    Echo Park Automotive

    Echo Park Automotive

    (34 reviews)

    Had a wonderful experience at Echopark. Not only was the process very smooth and fast, but our…read moresalesman Terry was incredible. Everyone we spoke with was great as well but Terry was thoughtful, honest, thorough and willing to work with us, everything you would want in a car buying experience you name it. Left with a new car and couldn't be happier! Would highly recommend Echo Park to anyone.

    if I could give zero , I would…read more I live in Charlotte , NC. I went to their website and followed all instructions to buy online - declined any extras and got an OTD price of 25753. Paid 500 Credit Card Deposit and informed Echo Park I would drive from Charlotte to pick up. OMG - please worst experience in my 50 years of buying cars. Even though I had bought car online - declined all extras I was told that they MUST tell me about all options just in case I didn't understand. Presented me with a price of 33K. After much arguing they finally relented and presented with - a price. which was 700 above - after again back and forth, presented me with another price which did not match my purchases price after again backhand forth and a threat to walk away finally the manager got involved. I presented them with approval from Bank of America for car loan and went to bank to get cashiers check to be told I might as well go out to lunch because it would be a long time before they could finalize the deal because they had just agreed to price. Like WTF - I signed and left my deposit on website. so here we are hour 3 into this debacle. only for me to arrive with check and wait - you got it another 1 hour until someone actually gets back. Now I and my daughter sign tons of papers. Great - then we wait, you got it another hour and I am told we are all set. As I am walking out the door I am told there is a security violation and now I must present my Social Security Card - I'm like dude - I live in Charlotte, here is my REAL-ID from NC that proves who I am. no go. I say forget it give me back my 80% downpayment and screw you. No apology, no thank you , no sincerity nothing, All these guys care about is stuffing extra feeds down your throat. A waste of literally 12 hours.. Avoid like the plague.

    Mercedes-Benz of Cary

    Mercedes-Benz of Cary

    (116 reviews)

    Omg where to start I went in for a test drive and left with the vehicle I wanted and the service…read morewas amazing from beginning to the end! Y'all but I really want to give a shout to Adrieanna!!! She was amazing I loved her help from beginning to the absolute end! Yes everybody run to Adrieanna at Mercedes Benz of Cary you'll want her help and service! She not only kept it real but also very professional! And for that she and Mercedes Benz will always have my business! Yall go run and get your cars before someone else will

    I would give them 0 stars if I could. I went online last night and found just the used Cadillac x4…read morethat I was looking for. I confirmed with the online rep and made an appointment for 2:00 today. I made a formal offer on the car and my trade in and they accepted. I went today to test drive and write them a check for the difference. When I arrived I was told that the car had been sold. Another customer has come in on the 31st and they were only waiting for a new key to be made. They are going to pick it up tomorrow. I was shocked as I thought the deal was done. After the salesman could offer me no explanation as to why it happened. The sales manager got involved. His response was that "it happens" made me even more disturbed. They offered me nothing and did not even try to sell me another car. They couldn't wait to get me out of there. I will never set foot in a Leith property again. Very unprofessional.

    Crossroads Ford of Apex - JPEG of the invoice, number FOCS290682.  I paid $309.04 for the installation.

    Crossroads Ford of Apex

    (145 reviews)

    Great showroom! They will have what you are looking for on the lot or in their inventory. Sales…read moreteam is friendly and knowledgeable. Would do business here again.

    My most recent despicable interaction with Crossroads Ford of Apex began in July 2025 when my…read morevehicle was taken in for cosmetic repairs. I reported that incident here on Yelp, with pictures, in July. Due to a less-than-stellar response from Crossroads Ford of Apex, I submitted a formal complaint to the Better Business Bureau and the Consumer Protection Division of the State's Attorney General's office. A week or so after contacting the Better Business Bureau and the Consumer Protection Division of the State's Attorney General's office, a person called and said her client, Crossroads Ford of Apex, would like me not to contact them again, or Crossroads Ford of Apex would litigate. In addition to that threat, the attorney informed me that Crossroads Ford of Apex no longer wanted my business and was done with me and my 2015 SHO AWD. WE ARE CURRENTLY TESTING THAT HYPOTHESIS!! If I can't contact them or face litigation, how would Crossroads Ford of Apex honor their agreement to fix my car? Crossroads Ford of Apex sure took my money, but I'm not supposed to contact them. WE ARE CURRENTLY TESTING THAT HYPOTHESIS!! Let me explain the purpose of this Yelp review for Crossroads Ford of Apex. On June 13, 2025, they installed a new backup camera I purchased online. I've attached a JPEG of the invoice, number FOCS290682, which shows I paid $309.04 for the installation. I returned less than a week later and pointed out that the camera was 2.7 feet off to the left and right. I have attached JPEGs of the camera view on my monitor. In shots one and two, the vehicle is perfectly lined up in the parking space. That is not the view. Pulling out of my garage, the monitor indicates that I am perfectly lined up. In reality, the vehicle is off the driveway. I asked Crossroads Ford of Apex to adjust the camera, which I had paid $309.04 to have installed the previous week. I was told that since I did not spend $800 on their camera, there was nothing Crossroads Ford of Apex could do. Because I didn't buy it from them, they claimed they couldn't help. And I assure you, Crossroads Ford of Apex did nothing. Here's my question for them--if I buy four tires online, have all four installed at Crossroads Ford of Apex, and all four fall off while I'm driving away, is it a Goodyear issue or a problem with the installation at Crossroads Ford of Apex? Would it be a Michelin tire issue or an issue with the installation at Crossroads Ford of Apex? It's the installation, plain and simple. The camera works perfectly; it is not installed correctly! Here is what we are going to do over the first and second quarters of 2026: 1. Post copies of all the letters we've received from the Better Business Bureau and the North Carolina Attorney General's Office, germane to this situation, to Facebook, LinkedIn, and Yelp. 2. Post copies of every invoice we've paid over the past five years on Facebook, LinkedIn, and Yelp. Using a cross-tabulation method, we will show how we paid multiple times for the same issue, and to this day, they still do not function properly. 3. After 90 days, we'll launch a video campaign on Facebook, LinkedIn, and Yelp. There will be commentary describing the time I was charged $200 to clean a drain in the sunroof. When the problem reoccurred in less than two weeks, I was billed again. This video campaign will cover the entire second quarter of 2026. We are starting a blog in January 2025 called "Another Opening of Another SHO AWD at the Crossroads." This will be an ongoing blog throughout 2026. Truth is an absolute defense to defamation claims, meaning that if a statement is true, it cannot be considered defamatory, regardless of the harm it may cause to someone's reputation. OVER THE NEXT YEAR, WE WILL PRESENT GIGABYTES OF TRUTH!

    Triangle Motorsports

    Triangle Motorsports

    (9 reviews)

    I recently purchased a car for my daughter. While on the lot I pointed out that the tires should…read morenot have passed inspection. Since I drove 2/1/2 hours to see the car I didn't know a local mechanic. Before the trip Jose assured me nothing was wrong with the vehicle. I trailered the car home the first night the car alarm was triggered multiple times. I took the car to a Land Rover mechanic the next morning. He said the car should have never passed inspection. He found the rear door latch was bad, someone wedged a piece of metal in the hood latch to keep that sensor from tripping. The vehicle had been wrecked and not reported and the front sensor was damaged. So far I am out of pocket $1,300.00 in 48 hours. Beware Jose only cares about a sale and does not stand by his product. Z-Auto is also at fault for a fraudulent NC inspection.

    On 4/26 I bought a 2012 Lexus RX 350 from TMS. This is my 4th Lexus purchase. I have been driving…read morethe SUV for over 2 months and very happy with the purchase. I took it on a long trip to NY with absolutely no issues. The car was in incredibly good shape inside and out for a late model. I mean, any car can be a lemon or have problems after a sale/purchase (especially late models) but I really think TMS tries hard to source from quality local dealer trade-ins (not auctions). Nothing is guaranteed but we both got lucky with this specific car. Given the pre-owned car market the price was firm but very fair and no "extra" BS charges. The price I was quoted was the price I paid the day I came to pick it up. Overall great experience.

    Leith Nissan - car_dealers - Updated May 2026

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