I had a great experience purchasing my Cayenne at Porsche Southpoint. I actually live on the west coast but saw a car that caught my eye at this dealership. From the beginning Nicolass was excellent. Easy to contact anytime I had questions and even made a walk around video for me since I couldn't just drive down the road to see the car. When I eventually arrived to see the car Nicolass made sure the car was inside since the pollen this time of year is so bad and would leave a blanket of yellow pollen on the car. Also, by the time I made it to the dealership all the paperwork was practically taken care of. All I had to do was show up, check out the car and sign some final paperwork. Paula was the one who handled that part and made the experience a very upbeat and positive experience. Even if you're not local but find what you're looking for here I'd still recommended them. -Mike read more

Porsche Southpoint - Car Dealers Near Me - Durham, North Carolina

I loved and continue to love my experience at a Porsche Southpoint. Paul took care of me all via email and made the process of buying a car so smooth and easy! Roy is an absolute gem and took care of me voluntarily while Paul was out of town. The whole team has been very friendly and helpful! Thank you so much for making me feel taken care of read more

I had a disappointing experience here. I was working on a custom build with an employee for several months. The employee abruptly left the dealership, and did not pass on my info to any other staff. Our entire process was just gone and the dealership had no record of me. I tried to speak to a manager about it but they weren't interested. Since they didn't want my business, I went ahead and spent $105k on a 2025 Macan GTS at another local dealership instead. read more

Great experience! Please visit this dealership if you are considering a Porsche. Amazing inventory. Nick and Alex have been truly the nicest people to buy a car from. All of the staff at Southpoint are friendly. patient and courteous. Answered questions ( and I had plenty) with knowledge and patience. Thank you! read more

Excellent purchase experience. Ian McNeill was outstanding. Polite, knowledgeable, thorough, and no pressure. Purchased 2024 Porsche Cayenne, no trade. Delivered following day. Paperwork very professional. Highly recommend Ian. read more

Can't say I've ever had a worse experience at a car dealership. Went to trade a couple of vehicles (including a Porsche). Spent hours there. Even chose a vehicle to get shipped to the dealership from another location. Went home and sent 3-4 emails .... All with no response. Completely ghosted. And it's not my income or credit I can assure you. Spoke to another frequent Porsche buyer and they concurred that the service at this place is terrible. They buy all their cars two hours away in Wilmington. So we did the same. Guy texted me within 5 mins every time. Got a deal done in 13 hours without even showing my face. Says something when the people who buy Porsches bypass you for a dealership 2 hours away. I recommend you do the same read more

I brought my 911 Turbo in for service and to say it was a horrible experience would be putting it lightly. After not diagnosing the car properly, they jumped to the conclusion that the transmission needed replaced, not repaired, but replaced. Realizing it did not need replaced, I sent it off for repair at a highly reputable shop who examined it, determined other than the bell housing which Porsche SP damaged when taking it out, they refreshed a few synchros and sent it back to be reinstalled. Sadly, it didn't end there. After replacing the clutch, flywheel and pressure plate, they installed the transmission, which they again damaged (over $1k), and the care still wouldn't shift properly. Pulling the car from the shop, after over $20k of work, the next shop found that the throw out bearing needed replaced, which solved all the shifting problems. Additionally, they destroyed the hydraulic oil pump return, which was another $5k of damage. to top it all off, the next shop accidentally threw Porsche SP's service records away, which now Porsche SP REFUSES to give me a copy of, wven sending the GM a personal email requesting this and still got nowhere. I would seriously consider NOT taking your non-CPO cars there, as it appears all you'll get is a damaged car with NO help from anyone at this dealership. read more

I picked up my new Macan GTS from Porsche Southpoint on June 17th. This has been an amazing journey that started with Nathaniel giving me expert advice on building the specification in early March. Shortly thereafter, the first communication from Porsche HQ predicted delivery would be on June 17, and they made it happen. Nathaniel's assistance with closing and delivery created a perfect ending to the three and a half month process. This is my second Porsche from Southpoint and I will continue to take my GTS there for service, even though there is a dealership closer to where I live. Thank you Nathaniel and the Southpoint Team! read more

Porsche Southpoint - Car Dealers Near Me - Durham, North Carolina

Great sales experience. Honest sales team Edwin and Nathan helped be get exactly what I was looking for. read more

Great car and very fair deal, but experience ruined by poor response from the business office. I was assured I would have the title in 7-10 days in order to register the car here in Florida. We are going on week 3 with no title or registration. read more

AMAZING!!! I had the best car buying experience ever. Roy was my salesman and he is fantastic. Everything about the process was quick and efficient. I quickly saw how much everyone there loved their job and loved Porsche itself. I highly, highly recommend shopping here! I can't wait to come back! read more

Awful car buying experience. Sleezy salesman wasn't even the worst part. The finance woman was incredibly rude and honestly just a nasty person. Avoid at all costs. read more

Professional and comfortable. Truly a great experience doing business with this place. Traded in the Macan for a Cayman S. Ian McNeill in sales was fantastic to work with. He was professional and knowledgeable. He is a true asset to this dealership. Additionally, Business Manager Colleen was helpful and efficient. If you are in the market for a Porsche, new or used, I highly recommend this place. And highly recommend working with Ian. read more

A few short visits with Charlie and I drove away very happy in a Taycan. No pressure to make a decision right on the spot. And signing everything with Colleen went smooth as expected! Overall process was painless, and communication was frequent and smooth! Very happy first time Porsche owner! read more

I've been getting my Boxster GTS serviced here for the last 2.5 years and they've always taken great care of me. Recently I traded in another vehicle for a Cayenne S. Ian was fantastic in making everything as seamless as possible and helping me get to know my new ride. Things went a little sideways due to things outside of Porsche's control and he's been great helping me get everything sorted. A few weeks later the bittersweet moment came for me to say goodbye to my Boxster GTS. I reached out to Ian and he got me a great price and even came to my house to get the car. Much appreciated Ian! read more

This was the best car buying experience ever! Mike was a great salesperson: very knowledgeable, personable, and kind. Colleen in finance was fantastic: she had us in and out in about 15 minutes...and never strong-armed me into a warrantee I didn't want. I'd definitely recommend buying from them!!!! (I didn't even buy a Porsche but a used Fiat...and still treated me like gold.) read more

Porsche Southpoint - My new car! - Car Dealers Near Me - Durham, North Carolina

After a long awaited order and full model year delay at my local dealer, I found a low mileage 911 cabriolet at Porsche Southpoint. Roy and the staff took great care of me finalizing the purchase and filling my frunk with porsche swag. Great team, efficient support, fast closing and a good deal on a phenomenal car. Thanks guys!! read more

Great service! I brought my Porsche Panamera in for oil and diff fluid change, my service advisor Zain kept in contact with me when scheduling, I changed service times and added the diff fluid change and it was no problem. Very accommodating service department. The facility and staff is very professional, what you should expect from a Porsche dealership from the building, cleanliness, and staff. I appreciate the glass window so you can view your car being serviced, a nice touch to keep an eye on things. I have visited this dealership several times for services and once to inquire about a vehicle for sale, everytime the staff is not only courteous, but FAIR AND HONEST, which is extremely hard to find in mechanical repairs. The legendary Porsche name will well placed with Porsche SouthPoint. Thank you. read more

Porsche Southpoint - Rare GT2 RS that was in the showroom! Unique spec - Car Dealers Near Me - Durham, North Carolina

Last week, I contacted Roy Roth at the Porsche dealership in Durham looking to buy my wife a birthday present. Roy and I were able to make a deal over the phone and text. The entire process was top notch and the only thing more impressive than the Porsche Macan was working with Roy. He made the entire process effortless. read more

I purchased a 2019 Porsche Macan Sport from Porsche Southpoint. The Macan was a lemon and has had several issues within the last 5 months. I have scheduled several service appointments, which were cancelled by Porsche. I am in the process of attempting a collateral swap as the Macan is admittedly a lemon. The service I received from Porsche Southpoint has been horrible as an African American female. They would not approve internal financing so it is clear they did not want me to represent their brand. The purchase was a graduation gift to myself after graduating from Georgetown's LLM in Taxation program. This has been both a disheartening and traumatizing experience. As a person of color and as a human I do not recommend Porsche or Hendrick services The dealership intentionally did not register the car with the state. They had me driving around for 4 months with no tags, which lead to multiple stops by racist white cops. They have destroyed my sense of safety and made a mockery out of me as a curvy black woman. Most notably, they refuse to service the car or provide a loaner while a settlement is in process. If you believe in basic human decency then don't shop at Porsche of Southpoint Durham or Hendrick! They are fucking horrible! Also, be warned, I've been going back and forth with Dean Perella who commented below for almost 5 months. Also, Porsche used software to indicate more miles were driven on the car than were actually driven. The furthest I've been in the lemon is to Charlotte, NC. Accordingly, there is no way I put 20k miles on the car in 5 months. I'm a driver but due to life circumstances I have not been driving long distances. As an update, on July 15, 2021 - Porsche has unlawfully refused to service the lemon Porsche Macan S they sold me in January 2021. They originally agreed to a collateral swap and subsequently backed out. They have been discriminatory in their practices in every way since I first entered the lot in approximately December 2020 to tour and received horrible customer service. They never entered the lot to greet me. July 23, 2021 - Update Porsche ultimately backed out of the collateral swap after admitting that the vehicle qualified as a lemon. Porsche's customer service has been despicable. Additionally, I own a Toyota Camry from Hendrick but I will NEVER service any of their brands or products moving forward." ---- August 2, 2021 As an update, Porsche sold me a lemon with bad tires. I had a blowout on highway 40 after Porsche refused to service the car. Please note, I purchased the warranty package for the tires and Porsche made every excuse not to service the tires. I spoke with Dean, Ray, and others inside the dealership regarding several software malfunctions and maintenance issues. As a result, I now have a 2019 Porsche that I cannot drive at all. It is completely out of commission. I refuse to pay Navy Federal Credit Union as I never closed the loan and reported all issues to Navy. In response, Porsche and Navy agreed to a collateral swap after I decided to have the Porsche voluntarily repossessed. I am highly disappointed in Porsche for their blatant discrimination. As a result of the blowout, I discovered that the air compressor was missing so I was unable to use the spare tire provided by Porsche. Talk about horrible customer service. Porsche has been informed of the missing item. I plan to sue if these issues are not resolved immediately. ---- On August 8, 2021 - Porsche of Southpoint had me arrested. The charges were made by Raymond Staylor "Ray" and Dean Perella of Raleigh, NC. They admitted to myself and Navy Federal Credit Union that the Porsche they sold me was a lemon. It is a 2019 CERTIFIED PreOwned Porsche Macan. I purchased a Wheel and Tire Package which Porsche refused to honor. As such, the tires have blown and placed me at high risk. Porsche is pinning false charges on me, which is NOT okay! Hendrick is liable as well. The Porsche Macan has bad tires and the tire rescue kit is missing the Air Compressor - Porsche refused to replace it. read more

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Just terrible. Tried to sell me expensive parts/services I did not need so be careful with the inevitable list of recommended service items they will bring you. When asked why to replace, for example, all spark plugs, the answer was "based on time", not because of engine performance, physical inspection, nor review of service records. Same with the drive belt and brake fluid change. All were actually replaced less than 2,000 miles, 2 years ago as I advised when I booked and dropped off the car, but nothing seems to be retained. They appear to simply pick a few, difficult to verify items to push onto unsuspecting customers to boost revenue. They are taking 3 days (and counting) to do 5 hours of work. Dropped off Thursday morning, was told to pick up my car 5pm Friday (already long), but I decided to wait until Saturday morning. Saturday morning on the way for pick-up: informed the car might be done Saturday close of business. Premium pricing, sluggish service, poor advice and communication. Update: picked-up my 911 COB Saturday. They were not able to provide a detailed service receipt, just the intake form (showing what I brought it in for, not what work they actually performed) Tow hook still on front of car! - talk about lack of detail. Air pressures low all around - this is basic people. Additionally, I asked twice for an appraisal to sell/trade in the car. That of course was not done either. Guess where I won't be buying my Cayman GTS? (or even if I will - such a brand turn off). read more

Recently purchased a Porsche from Porsche Southpoint. I received excellent service from Charlie. He had top notch communication and was knowledgeable about all options. Best car buying experience read more

Poorly trained, unskillful sales representative Extremely limited units available. Unworthy patronizing read more

Worst customer service,,,, Just only want to make the sale. No after sales customer assistance...... I owned Lexus and Mercedez Benz before and this is my first time buying a Porsche... Do not know how South point is considered Premier dealer for Porsche... Its almost a month now and i still do not have my plates . Called couple of times to the sales manager regarding this and no help other than an email that we will come back to you. I called the General manager and they dont answer nor call back. When you buy a premium car , normally the sales guy will check on with you at least couple of times , how the car is running and need of any assistance in understanding the various features. Dont expect this from South point... This dealer nor none of their sales team have the courtesy to check with me at least once. Brand new car with less than 1500 miles and the engine light is already on. I made an appoinment with another Porsche dealer to look at it. Since they didnt make the sale, they are not that interested and gave me an appoinment for next week. Spend more than 100k for a brand new car ... and after a month I dont have a car to ride . Never make a mistake buying a Porsche and that too from south point. Lexus and Benz are far better folks.... read more

I made an appointment 2 days prior to arriving in Durham for a major service to my Macan Turbo. Upon arrival at the service area I was greeted by service advisor Zain Choudhry who was profoundly courteous and professional. I was dropping of the car the night prior so I wouldn't have to awake early. He told me it would take most of the next day and should be ready by 5pm. Much to my amazement, Zain called me the next am and informed me the car was ready. He had a technician perform most of the work overnight. So basically the car was ready 6 hours early! I told him that I was visiting the area and would not be able to do much sightseeing beyond my hotel without my Porsche. Zain went over and above effort to minimize my time w/o transport. He had a driver collect me at my hotel and my Porsche was sparkling clean and ready to go when I arrived. I rarely take the time to review a business but I felt compelled to do so in this instance. Porsche Southpoint offers exceptional customer service. Thank you Zain for the outstanding assistance! read more

Porsche Southpoint - Service drop off area - Car Dealers Near Me - Durham, North Carolina

I want extend my appreciation to Edward Prandi for making it possible for me to get my Porsche Cayman serviced today without having to change my schedule. Ed thanks for going above and beyond, I look forward to doing more business at Porsche Southpoint read more

I took my Taycan in for a tire repair and ended up buying a Macan for my wife as well. Gabrielle in Service was outstanding, as always. Fantastic can-do attitude with a great big smile. Vicki was a gracious host while I waited, then she drew my attention to the Macan. Alex and Nathan were classy, professional sales people. And Woody handled the finances with aplomb. The entire service and sales process was fantastic, and I cannot recommend the dealership highly enough. read more

When things go wrong as they sometimes will these guys will make it right. Great people, best attitudes and always a quick turnaround in the service department. If you're not doing business with SouthPoint Porsche you're doing business with the wrong dealership. Edwin Nate Manny Dean read more

We purchased a Cayenne last year, the buying experience was iffy at best, the service department won't answer calls, no loaner cars during service. I would not recommend this dealership. Nancy Davis read more

Regarding a recent service visit for my 991 S, Zain made the process very easy from start to finish. My request was accommodated to pickup and return the car during clear weather. The drivers were careful and courteous. The car was returned washed with all interior contact surfaces protected. In these strange times, this is a great example of adaptation to exceed customer expectations. read more

Really excellent customer service from Roy Roth and Colleen O'Leary. Roy was so patient as I learned about the car I was buying. Both he and Colleen was genuinely happy for me. read more

I have been servicing my Cayenne there for the past year or so. I have had a great experience. The staff are knowledgeable and courteous. They finish at the estimated time. My car always looks amazing (they wash it complimentary with every service). And they pick me up from the mall when I shop while I wait. Id recommend them highly. read more

I cannot say enough about the team at southpoint Porsche! Thank you Kim, Phil, and woody!!! Hands down this was one of my better car buying experiences. The team here made me feel welcome and part of the family. Totally fair deal on my trade and worked with me on the purchase of my very first Porsche. I will for sure be back and you HAVE visit them if you are looking for a Porsche. read more

bait and switch advertising! Takes forever to get back to you and when they do... Guess what the car you wanted "just sold" but they have a less desirable car they would love to sell you in its place... Yet the first car is still advertised on their website And please don't post that "call blah blah at this number" under this review I'd never do business with you all read more

Another positive service experience at Southpoint Porsche. As always, Ed Prandi provided his usual excellent level of service. Excellent customer service, solid communication and follow-up. All expectations were exceeded. read more

Southpoint Porsche in Durham, NC is the best dealership I have ever done business with! On March 18, 2021 I had a NC state inspection and two new Pirelli front tires installed on our Porsche. Excellent work and excellent professional employees. We bought our Porsche in Greensboro and initially had service performed there but over time it became clear that Southpoint is vastly superior. Accordingly, Southpoint Porsche has been taking care of our Porsche for many years. As I waited for my car I walked through the show room enjoying the many cars there. I saw a large freestanding sign in the showroom announcing Southpoint Porsche was named the number one Porsche Premier dealership in the USA!! I believe it! Congratulations to all but especially to Zain, the very best service writer I've ever done business with...bar none. Let Zain take care of your Porsche. Best Regards, Daryl L. Gilbert read more

I purchased a vehicle from Porsche Southpoint in November of 2020 as a out of state internet customer and had a less than stellar experience from beginning to end. At the start of my process my sales consultant, Edwin came off as pretty rude. I was essentially told that I could not afford a car since we were $1,000 dollars apart from what I felt was a fair value for the car. I found it quite amusing as the vehicle was paid off less than 3 months later and because the whole point of negotiating as a buyer is to obtain the car for a lower cost. In addition, when my auto transport company picked up the car it had roughly 150 miles more than the odometer statement at the time of sale. When I inquired about the inconsistency I was given a less than stellar response. I was told that the car was driven to be cycled for state emission testings since it "sat for a few days" this made no sense to me or to the technicians who work at the speed shop that I am a part owner of. Furthermore, the vehicle did not have any inspection stickers and would have to undergo a separate inspection in PA in 8-10 weeks. I was also told by my salesman that "he could not guarantee that my car was not hotrodded" while it was driven by the dealer's service team. Again, this would have not been a big deal if I was not purchasing a used super car. Lastly, I was told that I would be reimbursed fed ex fees for overnighting documents and a few other things that were needed to obtain registration and has yet to receive full reimbursement or a response despite following up with the sales consultant. It isn't a great deal of money that is owed to me. However, it speaks volumes to how they conduct business. read more

We had a great experience at Porche Southpoint. Max Ross showed us around the dealership and took us for a test drive. He is very knowledgeable but the sales process was low pressure and enjoyable. I recommend you see Max for your Porche needs. read more

This dealership would not honor a warranty they sold me. 4 year warranty was purchased. It was confirmed it was good the moment I paid them in full and after inspection of my Macan passed their checklist. A week later I had transmission problems and brought it back and they would not honor their warranty. The Service Manager claimed there was a 30 day waiting period which was not anywhere in the warranty contract. Out right lie. Do not buy a warranty from these people. read more

I don't typically leave reviews but have to say this dealership has completely turned around from what it was. My last two visits have been superb. Zane in the service department picked my vehicle up and identified issues with my car and also set out a game-plan to repair a few other repairs. It feels great when you can leave the car and trust someone with it like it's their own. Kudos to Porsche Southpoint read more