excellent service, professional and friendly, purpose of visit was scheduled maintenance check. Rus Timewrhanov was very thorough in his assistance. read more

I've now bought five new Porsche's from this dealership and nine overall. They are awesome. My most recent purchase, a 2026 Macan GTS, was great. Fred Vand is the man! read more

Thinking of buying a new car? Porsche may not be the best option anymore ... basically because of service. They have automated their service component with bots that, well, act like bots. I just got a message from a Karen Smith bot that said my Boxster 718 was being recalled. Gone are the days when you could build a service relationship with a rep at Porsche South Bay. So I called their general service number and spoke to a woman who clearly sounded like she had better things to do than speak to me. Turns out, just one component needs replacement -- not the entire car. The call -- with the human -- was as pleasant as one with a bot. I chose Porsche South Bay for its service department. It was great while it lasted. Now we have the Porsche equivalent of ChatGPT and all the warmth that comes with it. read more

Great customer service Russ Timerhanov was on top of my service, and keeping me updated om status of my car. Great communications!!! Thanks Steve De LA Torre read more

During my recent car service at Porsche South Bay, my Service Advisor, Rus Timerhanov, was professional and went above and beyond to ensure that my car was repaired and returned in a timely manner. I truly appreciate his outstanding support, communication, and dedication to customer service. Thank you for making the experience smooth and stress-free. M Robinson read more

hire professionals. ellie is the worst salesperson i've ever come across in my life. dont shop here unless you want rude and unprofessional salespeople. read more

Porsche South Bay - Video of horrible experience - Car Dealers Near Me - Hawthorne, California

Bought a used car.. long story short, left the dealership and noticed the alignment was off about an hour into driving home and had to take it to a different dealership due to living far away and the steering rack is messed up. Almost a $6k job and the dealership isn't willing to address it due to it being an "as is" sale.. shady... read more

Just recently had the opportunity to purchase my dream car since childhood and definitely had an amazing experience doing so at Porsche South Bay. Chris Escobar was great to work with and helped me navigate the online shopping process all the way from finding the car I wanted that matched my build, get reservation completed, and get to delivery day. He even came in on his day off because it was the only day I could come with my son who wanted to share the experience with me. Very much appreciated Chris for this. Great delivery day experience and looking forward to second delivery to learn even more about the car once I've driven it more. The showroom is beautiful and there is a lot of attention to detail. Haven't yet worked with the service center but will report back in future. Definitely a great dealership to buy your dream Porsche. read more

Took my car in because of a recall notice (which turned out not affect to my car) and a minor issue with the cup holder (the recall was the main reason). This was about a month before my lease was to expire and I was considering buying out the lease. Three plus weeks later I didn't get my car back and basically got fleeced out of the last month of my lease and was not offered anything for the inconvenience. And the reason you ask why it took three weeks plus; the technician got into an accident in my car (the only time it was ever hit in 39 months of driving the car). when I went to tell them to keep the car they hadn't even begun to repair the vehicle. Never again will I go back there. No one cares that they ripped my off the last month of my lease or offered anything other than basically it wasn't their fault some women hit them. Weird bc when I drove the car no one hit me. the only concession they made is if you buy another car with you will give you a good offer. I guess that'll be my second and last Porsche! read more

Wonderful customer service! Recently had my Macan at Porsche South Bay worked on. Jorge, Jimmy and Armand are amazing. The moment I stepped in there I was greeted by them and their team. I was informed of the service needed and no surprises, very straightforward. Had my car ready and washed. Thank you for a great experience and I look forward to servicing my car here. read more

had my 2024 Cayenne Turbo GT serviced at Porsche South Bay in Hawthorne and worked with Liz Quintanilla as my service advisor. Outstanding experience. My dashboard leather was separating, and Liz handled the warranty claim seamlessly. What could have been a frustrating situation turned into a smooth process because she stayed on top of everything. The repair was originally estimated at 3 days but ended up taking 6 due to the full dash replacement. Liz was proactive, communicative, and genuinely apologetic about the delay. More importantly, she went above and beyond during those extra days to make sure I was completely satisfied. That level of ownership is rare. She also informed me that my vehicle has service included up to 50,000 miles -- something I wasn't even aware of. That's the kind of advisor you want: knowledgeable, transparent, and looking out for you. If you need your Porsche serviced, ask for Liz. She's great. read more

Buying a "car" from a distance can be daunting. Buying a Porsche from a distance (?), well, that's a whole 'nother league. We are thrilled with our Macan EV demo and the delivery process. What a great team of Fred Vand and Alex Kong in making the whole process as stressless (right?) as humanly possible. The Macan was as advertised and beyond our expectations, presenting itself as brand new. Thank you again for the first rate experience! read more

Porsche South Bay - HAPPY IN ITS NEW HOME! - Car Dealers Near Me - Hawthorne, California

In January husband and I bought a beautiful 2026 CarreraT from Porsche South Bay. We are from the South Bay but no longer live in the area. We saw the car on the dealership website and inquired. Cid Sanchez guided us through the purchase seamlessly. He was with us every step of the way. when the car was being loaded onto transport he filmed it so we would be at ease with the care that was being taken with this gorgeous little beast. The car arrived safe and sound thanks to Cid and his attention to detail. We highly recommend working with Cid Sanchez if you are in the market for a Porsche. He is dedicated and works non stop to get you what you need and want. Thanks Cid for a great experience! read more

AVOID THE SERVICE CENTER I rarely write reviews but I have had multiple bad experiences at this dealership getting my Porsche serviced. Earlier this year, I received an ARB7 notice recall for my car. I scheduled a service at Porsche South Bay online and listed why I was coming in. I arrived at 8am for my appointment and was immediately told that they can't actually do the recall for my car as they weren't ready. My advisor, Michael, asked me to reschedule for the following week as they could be ready then. Over the next 1-2 months, I repeatedly would need to text Michael to ask the day before, and then he would tell me to reschedule again for the next week. Eventually, I asked if he could just let me know when they're ready so I didn't need to bother him each week to check. I received no response to that message. Half a year later, I made a new appointment (weeks in advance) at this Porsche with a new service advisor because I received another recall notice. I made the same appointment online and selected the yes I need a loaner option. I arrived and dropped off my car first thing in the morning. I was then told I couldn't receive a loaner because you had to verbally communicate with them over phone so they can reserve a loaner - the online reservation system made no mention of this and I clearly selected the loaner option. Extremely disappointed with the service. I've never had these issues at other dealerships, so I would recommend you look elsewhere. read more

Don't waste you time! Reached out to Andrew Garcia about trading my Taycan turbo for a new vehicle - spent time uploading images via a link he sent That was over 9 days ago and never heard another word NO SALE read more

They could improve their customer service and not hanging up on customers 5 times who bought their Porsche from them at 19 years old. They don't know how to talk to customers with Porsche, they argue and talk back. Whenever I call back and they see my number they hang up right away. These guys are cowards and only want commission from you read more

Porsche South Bay - The whole sales and answering department is horrible with customer service and argues back constantly - Car Dealers Near Me - Hawthorne, California

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I was searching for a great lease deal on the new Porsche Macan Electric for our company and reached out to multiple Porsche dealerships across Southern California. A friend who had a good experience at Porsche South Bay recommended them, so I decided to give them a try--and very happy with the results. I had the pleasure of working with Yesayi Panossian, a Porsche Brand Ambassador, who exceeded all my expectations. From the very beginning, Yesayi was patient, professional, and genuinely committed to finding the best possible deal that fit our specific budget. He went above and beyond to locate the right vehicle with the exact specifications needed. The entire experience was seamless, and his dedication made the process stress-free and enjoyable. If you're in the market for a new Porsche and want top-tier, honest service, I highly recommend working with Yesayi at Porsche South Bay. read more

Discrimination and poor technical service I received the letter to bring up my car on 14th August to update the system. Ariel, a service advisor informed me that I also need to bring my cable charger to replace since there are some technical issue. I came back with the charger next day and also picked up my car. I waited for 2 hours for them to replace the charger. And another next day (Saturday) , I came back again since the cable cannot be plugged. Ariel was not here and I met a guy names James ( I have to come to ask him to support, he did not even bother to ask) At the beginning, he asked me to wait for Ariel and I refused since this is their fault. They replaced the plug after 2 hours. I brought back and plugged in and the charger did not work. I brought back again on this monday, waiting another 2 hours, brought the charger back and again still did not work. I tried to call them but no one called me back. I have to bring back today again and the funny thing i see James volunteerly asks other client and support her, I feel very discriminated. This showroom also should discipline and replace their technical team too. I wonder if they have the procedure to inspect and check before giving anything to the client. So ridiculous. read more

We moved back to the city a month ago and were researching what kind of car we wanted. After an extensive search, we landed on the Porsche Macan S as our vehicle of choice that fit our needs. We decided to go to Porsche South Bay and the first thing we noticed was an amazing showroom! It's very eloquent and features some of Porsche's best machines. We ended up working with Elvis on the car we wanted. He worked with us based on our needs and budget to get us a deal we were very happy with. We also worked with Lawrence to get our financing worked out. All the service we received here exceeded our wildest expectations! The staff is incredibly friendly! Please do yourself a favor and go see Elvis here for your next Porsche! read more

Porsche South Bay - Car Dealers Near Me - Hawthorne, California

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My service advisor Shawn was AMAZING!! Best I've had to date. He kept me well informed and was so polite. He knew I was on a tight time schedule and made sure I was in and out in no time. I'll always ask for Shawn moving forward when I need to bring my car in. Service advisor ms like Shawn make me want to continue to purchase vehicles from that dealership!! read more

I recently took my Porsche to South Bay for a factory recall. I've been a customer for decades with multiple cars. My Porsche was detailed a few days prior and I requested that the cover I provided would be put on the car to protect the surface. When I picked up my vehicle it was filthy and covered with bird feces. Pathetic service. read more

Really had higher hopes for a better experience at South Bay based on the positive reviews. To summarize: they seem very disorganized and they're only concerned with selling you a car; they couldn't care less about you thereafter. Buying: My sales rep seemed to not know anything about the model I was interested in (even though it's Porsche's top-seller). I had to do all my own research and he didn't offer any value during the test drive-- missing an opportunity to upsell me to a newer model in the process. Product knowledge is critically important in this line of sales. Post purchase, I had to send multiple emails and leave messages in order for them to finally send me the paperwork-- after being assured several times they'd send them to me. Service: I brought my car in recently for my annual service. The team there didn't even know I had bought the car there last March nor that I had prepaid for a maintenance package. They wanted $4400 for the 4-year service (!), when I had simply come in for an oil change. They also couldn't find any record of the prepaid package they sold me, until I pulled up the aforementioned paperwork (thankfully, I had that handy). They asked me to come back the following week, while they were going to figure out what this package covered for the 4-year service (so, coming down there was a waste of time). I was told the gentleman would follow up with me on Monday-- never heard from him. I left a voicemail and followed up with an email, including my paperwork-- never heard back. I ended up going to a local indy shop who not only reconciled the prepaid portion with the warranty provider (saving me $800) but did the entire service for 60% less than what South Bay had quoted. You'd really think a seemingly reputable dealership offering a luxury auto brand would have their act together. I guess not. read more

I rarely write reviews, but the service I received at this dealership was so awful that I feel compelled to warn others. From the moment we walked in, we were treated more like a nuisance than a customer. The staff was disinterested, unprofessional, and in no rush to help anyone. Save yourself the frustration. Take your money and your car elsewhere. read more

There is no question, you absolutely have to buy a car with Porsche South Bag or one of the LA Car Guy brands. I promise you the best experience and walking out of there feeling like you scored a deal. Also, everyone is so friendly, even people who are not your sales rep. I actually went in a week before, unsure of what car brand I wanted and my sales person helped me in deciding on cars and what would be best FOR ME even if it meant he didn't make a dime. I ultimately came back and decided on a Porsche (because it's my favorite car of all time, why not!?) I truly felt like Mike Vand (my sales manager) had what was best for me on his mind, as if I was family. I've never had a better experience leasing/buying a car. read more

Porsche South Bay - Car Dealers Near Me - Hawthorne, California

Porsche South Bay is undoubtedly the best Porsche dealer in SoCal. Both the sales department and service department have always exceeded my expectations in customer service and expertise. After experiencing many different dealerships, I won't go anywhere else now. I drive an hour+ from my home in Silverlake (LA traffic sucks) just to give South Bay my business because they are THAT good. Shoutout to the best sales rep Alex K. for always hooking it up and being on top of all communications about my cars. A+++ highly recommend read more

A very poor experience here. I came in looking for a Taycan. Very few options, very high prices. The general manager is really off putting and not someone that was willing to give me information about the car or answer questions. I ended up purchasing a car from Woodland Hills Porsche. The difference in service was amazingly different (which is why im writing this review). I worked with Sophia and Scott in Woodland Hills and they went out of their way to get me the best deal for the best price. Their amazing service highlighted how poor the quality of service at South Bay is. read more

A mix bag. A very expensive bag. The young men who greet you are very polite and well spoken. The car was turned for evaluation. A day and a half later I received an email link to a narrated video that was unintelligible. The check-sheet was minimal. The recommended work totaled nearly $12K for emissions work and an oil change. The estimate was not detailed as to labor and materials. I do not spend $12k without understanding what's involved and what included. I paid the $600 for the half hour evaluation and retrieve my Porsche. The loaner car, a Macan, was peppy for a four cylinder. Noisier than I expected. An acceptable rude for short distances but I would be very uncomfortable for anything over an hour drive. Not suitable for anyone near six foot tall ( I'm 6'3"). read more

Took my car here around march 2025 for an expensive maintenance. Spent $2,700 to what suppose to be a top quality car care. One of the job was done is to change break fluid and they bled it. After 3 months i had a red notice on my dash saying that my break fluid was so low and need to stop and pull over. Luckily i was by a shop and had them check on it. When they lifted my car, 2 of my front breaks were leaking fluid breaks because the break cap was too loose. Had to replace my break fluid with full bottle of break fluid. Break fluid doesnt dry normally like that. I tried to reach out to one of the representative to address this serious safety concern, told me that he will let his service manager reach out to me to further investigate but its been more that a week and none has reached out. I gave ample amount of time before i went and post this here to make people aware that this service center are very unprofessional and wouldnt want to waste any money to get a subpar level of car care. read more

I recently purchased a Porsche Cayenne and had the pleasure of meeting Fred Vand who is a sales advisor at Porsche South Bay. I owe Fred a great review because he provided excellent service to us. Fred also gave us a reasonable amount for the car we traded in. I am very happy with my new Porsche and highly recommend Fred Vand at Porsche South Bay read more

This is two reviews... -Just wanted to thank Jimmy and Yineli In the service department for fixing my car promptly and getting through the red tape!! -Michael gets 2 stars for not getting to the problem for 12days. Thank you!!! :) Jimmy and Yineli read more

Worst dealership. Would leave zero stars if I could. I was in negotiations to buy a 2020 911 and even spent $1000 on a PPI at Callas Rennsport as I was very interested in the car. I went back and forth with Chris Escobar and Lori Kizirian to clarify some details and was waiting for information on a dead battery and clarity on what service needed to be done(as service light was on) when I followed up today Chris told me the car was sold over the weekend and that he called me on Sunday(BUT DIDNT LEAVE A MESSAGE OR TEXT ME) like he had done before. WTF? Would not reco this dealership. read more

Our old advisor who was great left and our new service guy is jimmy and we couldn't be happier. Also, met the new service manager, Armen and he was super kind and gave us his card! They got us in and out quickly. Great experience with! read more

Save yourself troubles and don't go here for service. The service manager Derek does not know anything. They are looking to rip people off and don't care. Their attitude is pretty much if you have this kind of car then you could afford it. Doing diagnostics here and just stating that well we could start with this and see if your car starts. How about getting a call and being threatened with $125 a day storage fee. When the service manager, Derek stated that my car wasn't even there for several months. This is coming from a guy that had my car diagnosed, but doesn't even know my car is not even on the lot. He belongs at a used car lot in Hawthorne. This place is heartless. Do not service your vehicles here. Do your research first. They're only good for a diagnostic and a printout and you could take that wherever. read more

Another 5-Star buying experience - I checked around and can say Porsche South Bay, provided the best experience. I ordered a bespoke designed Cayenne S - it came and 100% from build to buy to delivery was 1st Class. The team there is the best - fair pricing - perfect service - I've bought many 911's and Cayenne's there - always 5 -Star customer experience! They treat you like honored excellent clients. read more

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Matthew wetta what a rockstar! One phone call was such generous help and wisdom, and I am super impressed. Whoever keeps him in their department is a very intelligent person. read more

I want to thank Jorge and Lance for how they handled my recent service experience. I went in for a diagnostic check. Jorge was responsive and relayed my questions and concerns to the technician (Lance). I anticipate taking my car back to Southbay for repairs because of Jorge and Lance. EH read more

Having my vehicle serviced, working with Carlos L. , seems he's always looking out for the best and that's what we love to see. Good people skills and always pleasant to talk to. read more

They left my car smelling like disgusting public bathroom cleaner and a mechanic that hasn't been showered for days! We had a BMW prior and after a service, my car literally looked like it was detailed and smelled like a new car smell for days! This Porsche dealer is a dump! Ya their building is very neat! Service advisor Paul didn't bother to follow up, so desperate to push service that's not even needed yet, treat people like they're stupid. Try to push a 40k service on a car that has 20k miles, LOL. After spending 2k at a "Porsche dealer" my car needs a car wash ASAP. read more

10/07 - After last years service, I had many talks with the service management and operations team. In good faith they provide a free oil service in my second year. I made my appointment, took to have it serviced. It still took almost 4 hours. And had a whole list service I "needed" on my car. The total came to over $2,000. This is insane for still a new car with very low mileage. When asked, I was informed this is what a Porsche needs. So I'm not sure if the has on the quality of the cars or the servicing. After declining I asked for my car and they said it'll be done in 20 mins for the wash. After 30 mins, I went to look out the window to the service bay, it was still in the service bay. In the end, I just asked for my car back because the lack time management here is horrendous. I would never consider buying or having my car serviced here again. read more

I bought a new Taycan and it has been in the shop for the last 2 months. I am still making payments on it and it has never worked. The first day I drove it home it had an engine warning. You would drive and the car would just tell you to pull over wouldn't let you accelerate only brake. It was very unsafe. It was claimed to be fixed once when I got it back it was worse. It had the same error only aggressively applied braking. I contacted Porsce south bay they did nothing told me I would have to contact Porsche South America. This car hasn't worked since day one and has almost caused a couple accidents. Do not buy the Taycan from them. I am disappointed as a former Porsche enthusiast. I have been dealing with Porsche South America and it has been a nightmare. read more