Chicken was pretty good. I didn't like that the cashier handled food without using gloves.

What's the problem? Service is bad. Often have to wait 20+ minutes for food to be cooked. Not very clean. Need new management.

5 cars in line, my car is #3, 1 passed the window, 1 at the window, then myself. 15 minutes waiting. A car 2 back exits the line and leaves. 20 minutes waiting and the car at the window gets their order and leaves. I pull up to the window and see the young ladies inside dancing. No one opens the window to take my payment for 5 minutes. She quotes the wrong order, I correct her. She finds my order and reads it back to me and takes payment. 25 minutes waiting and the lady parked in front still waiting for her order finally gets out of her car to go inside to get her order. 3 minutes later she comes back to her car with her order cussing. 3 minutes later my order arrives. The young lady quotes my order including the dipping sauce. I get home and find the order is wrong and missing dipping sauce. This is typical of this site. Slow, inaccurate and unapologetic. By far the worst store in town without any sense of urgency. Take a pass here since it would be quicker to cook your own at home. read more

This location is not always the fastest (usually order thru the drive thru) but the chicken sandwich is consistently DELICIOUS!

When the spicy chicken sandwich first came out it was to die for. Now every time I go back the quality is decreased and the price is increased! The piece of chicken was half the usual thickness and didn't even cover the bun. I sure wish management would improve the quality. I'm afraid to go back and be disappointed again. Is this happening at all Popeye's or just Rincon? read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Rincon, Georgia

My favorite fried chicken chain is a disaster in Rincon. I went up to the counter and ordered food to take home for 4 people. It took over 45 mins. The people before me ordered, got a ton of food, ate it all, cleaned up and left, and I still waited for a half hour more. At least 4 drivers for gig food delivery companies came in, and waited forever too. They kept asking each other how they could cancel their orders. This one lady came in after going through the drive thru, to get something corrected, and I swear she almost got jumped by the girl working the counter and the guy working the window with the headset on. "I didn't tell you that! I know what I said!" he told her. "I know what you said too!" And the lady at the counter just kept getting in the customer's face. Then, after she left, and the employees are having a loud post-game wrap up, or whatever, the annoyed cashier lady sees me still standing there, and yells to me, "what are YOU still waiting for?!" "My whole $75 order." Oh s--- she says, and started working on it finally. It took another 15 mins. I had also ordered some crispy party wings without sauce, and they wanted to give me some that were sauced with some weird flavor and they had been sitting in the window for over 45 mins. They had a large argument with each other over the fact that there were ..."wings in the window- just give him those." "He said he don't WANT the sauce!" " Why NOT?! Well then, he's gonna wait 15 minutes for more of he's got to have em! ... As if I hadn't already waited THIRTY mins! I should have left, but I kept hoping I was about to get our food. My family kept texting me how hungry they were. If I walked out, we would have had to decide on a new place to eat, decide what we wanted, order, and wait again. Meanwhile, the food window was loaded up with chicken that looked and smelled fantastic. I just couldn't get any of it. When I tried to get them to remove the wings from my order or change it so I could finally get out of there, the girl, who was doing nothing else, told me, "well, THAT'S gonna take a long time for us to do that!" Oh really? I hadn't realized that yet. And that was a weekday... read more

We ordered 2 , 2 piece dark meals and it's my fault for it checking the food. Once I got home about 30 mins away the Order was wrong and the side a fries literally had 7 fries in them lol. So I called the store back just to let them know gave them the receipt number. The manager said I mean idk what you want me to do , if we replace the meal you might not like that either. read more

Man I love Popeyes chicken and I was really glad when we got one here in Rincon. Started strong, sorta, and now they have become a Church's chicken as far as customer service goes. Went last night really wanting chicken. It was 5pm and they were out of cooked dark meat. That's fine. That happens. The guy said "we aren't going to prepare anymore either." I passed on this place So today I stopped by. The wait for service has always been long. I decided to time it today for shiggles. Waited 4 minutes and 45 seconds before I was acknowledged on the drive through. Figured they were busy but still seemed long. I pull around and there was no one in front of me. I restarted my timer and it took 2 minutes and 38 seconds before anyone acknowledged me and took my money. The lady didn't say hi or smile or anything. She gives me my change and before she makes sure it is in my hand she turns away and walks off causing all but .25 of my .97 in coins to fall on the ground. She goes to hand me a drink and I asked if that was a large. She said I only see a medium ordered. I said I asked for it and whomever took my order verified I wanted a large. Didn't seem to care a bit. This place is going down hill. I'm don't. The only reason I gave it 2 stars is because the food is so damn good. I'm not going back to this location. I'd rather prove to port wentworth and give them my money. read more

Man I just wanna enjoy my Popeyes dinner, it's really not the cheapest fast food chain there is. I believe that when you spend your money on a meal , it should be to your liking or at the very least include everything you ordered. They forgot my biscuit, and my extra order of mashed potatoes that I paid 4$ for. Get it together please It's such a shame because Popeyes is good but this establishment is always slaking. read more

Service is always terrible every time I go there. Never have food that is asked for. When I go there I do not ask for much, I ask for a 2 piece dark combo. They almost never have dark meat and if they do it's mixed, and they usually DONT MIX IT. What kind of chicken resturant doesn't have DARK MEAT, it is called a chicken restaurant for a reason. read more

Yvonne was so nice at the window management gave me like three weird looks. seems like the associates are nice management on the other hand not so much. read more

Terrible customer service. The drive-through was so long I went in. The lobby stood in line for 15 minutes with no acknowledgment. Then when I asked the manager if someone could take my order, he told me to give him a minute and another 10 minutes past meanwhile online orders are steadily coming through. Employees having conversation, but there is no service for customers. Management nonchalant attitude did not help. After 22 minutes at the counter, without being able to order, decided to leave. read more

Did not give us any of the sauces we ordered, some of the food tasted old. I will probably give them one more try before I write this place off. read more

Waited in line for 20 minutes to be told that they were out of chicken sandwiches. I called the manager and told her that they needed to put up a sign when they were out of something. She told me "Even if we put up a sign people still axe for them, some people don't read." I will never "axe" for anything in this place again because I'll never go back. Their food is overpriced anyway. Go to Chic Fil A instead, they're managed by competent people and the food is better. Based on the reviews here I don't know how they're still in business. read more

Went here to get a blackened chicken sandwich. The ladie taking our order couldn't even listen to us order. She kept interrupting and not even repeating back to us the right order. They were out of pickles. She ended up putting a spicy chicken in for my order and that's not what I asked for. Got to the window and clarified that I wanted a blackened chicken sandwich not a spicy. I heard the guy at the window say make a blackened. Got my order and it was a regular chicken sandwich. Went inside to speak with someone and she says. Oh we're out of blackened chicken. Was the worst drive thru experience ever. read more

Every time I have been to this Popeyes drive thru location the food was always fresh, hot and delicious! Today I decided to dine in, and the customer service and friendly staff were awesome! They all are eager to help, have smiling faces and are constantly walking around cleaning an already pristine dining room/parking lot. Great experience, always great food, clean and friendly :) read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich! - Fast Food Near Me - Rincon, Georgia

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Would give them zero starts if I could. VERY RUDE employees and manager and super slow service. Everytime I go to this Popeyes, I swear I'll never go back but stupidly on my part, keep giving them another chance....not anymore for sure. They didn't get my mobile order right and when I brought it to their attention, they acted like I was trying to get something free...even showed them my phone where I had the order pulled up and man said he couldn't give me the sandwich I had a coupon for because "I'll get fired". When I said I'd never come back, the man at the window said "good....bye". REALLY!!! I've been in the customer service business for 20 years and would NEVER talk to a customer that way....not even a rude one!!! They need to shut this one down and start all over with new managers & employees. This Popeyes has seen the last penny from me!! Save time, money & aggravation and go to either Chick Fil A or Zaxby's. Pass this place up!!! read more

Most disrespectful employees on the face of the earth. Can not get an order done the right way anytime. I don't recommend at all

Popeyes has a great chicken sandwich when they are hot. I've had several where they clearly cooked them all before I ordered at 1225 or later that I threw away rather than eat them. The chicken sandwich is not very good after they sit for a while.. You can notice how the long wait at 1150 translates into almost no wait by 1230. The rincon store also has begun to glop on the mayo, which is really unappealing on a cold chicken sandwich. Sticking the sandwich under heat lamps does not help keep the sandwich tasty. At some point, they need to make them fresh on several periods. read more

Worst service ever tonight. We placed an online order and proceeded to the restaurant about 5 miles away. Cant go in and the drive thru was very busy so pulled into the curbside service area. Called to let them know we were there and got put on "hold" which consisted of the guy laying the phone down so we could hear all the chatter going on in the restaurant. Long story short, it was almost 60 minutes, from the time we placed the order to the time we got our food, which also included 3 phone calls from the parking lot and twice the wrong order was brought out to us. Get these people trained on good customer service. One of my favorite fast food places, but it will be a cold day in heck before I go back there and spend my money! I get being busy and/or short staffed, but get it together. Either close down the online orders or the drive thru, but that is ridiculous. read more

Please check your food for all your items I oredered the 8 piece family meal and paid an upcharge for Mac and Cheese and didn't receive any side items just chicken and I love 35mins away I was calling to inform them of the error no one answered and they took the phone off the hook or unplugged the line read more

employees were very nice and even complimented my puppy that i had with me. my girlfriend was pleased with her food but unfortunately i wasn't with mine. i was craving spicy chicken legs and i got the smallest pieces they had. i had to come home and put my cajun fries in my air fryer bc they were soggy and cold. i will give this place another try one day but definitely will try to stay away. i do not recommend getting the 2pc legs combo if you are hungry LOL read more

This Popeyes is the worst fast food establishment I've been to. Ordered on the app, paid for my food, got to the restaurant and said they didn't have any of the food I ordered. In return, I ordered a 6 piece meal as a replacement. When I got home I only had 3 tenders with no sides. I called the phone number and when I told them the problem, they hung up. A complete shit show. read more

First time visiting. Waited because I heard the lines were crazy when they opened. I stopped in after work. Drive thru line was short. I ordered a 2 piece white combo. Was being bad and ordered the strawberry fanta. Lol. Help me! Anyhoo, let me preface and say I'm weird about appearance when it comes to certain foods, well one of the wings fell in that category. They were understanding and made it right. A true sign of excellent customer service. I will visit again. read more

Waited about 30 mins if not longer for 8 pieces of chicken, four biscuits, and a side of mashed potatoes. They are pretty slow. I guess they had to go catch and pluck the chicken themselves. I won't be returning to this location. This is the norm here and the chicken was bland. read more

No stars. We want tonight and as we are ordering the cashier starts mumbling but continued to take the order and our money. Get home and they just pieced together our meals based off what they had ready, One order was completely wrong (looks like they didn't want to make more shrimp). Why not just tell us that you are out of things and let us decide how to continue? Why do you feel like you get to decide what we are going to eat and charge me the higher price? Will never go back to this location again. read more

Charging extra for honey mustard on a $10+ order is crazy! No other Popeyes does that. Business lesson to the owner: it is called the cost of doing business & keeping customers happy. Rhetorical question: is it worth losing customers for less than $0.20? Note: the staff were very awesome, kind, polite and professional. Great employees. My note us strictly to the owner. read more

NOPE. Visited on Sunday afternoon, looking for a snack to get me from lunch to dinner, so I ordered 3 chicken tenders and a small drink. Came to $8.56 - huh? Seriously, 3 pieces of chicken, no sides, and a drink. When I exclaimed my surprise and repeated my order, it seems like I was charged for a medium drink, and changing it to a small "fixed it" in the eyes of the cashier, bringing the price down to $8.22. Obviously, still way too much. And for that, I got 3 pieces of "meh" chicken (I ordered spicy). Not particularly flavorful, and distinctly cold, must have sat too long. McDonalds is just down the street, where a snack is "hamburger/small fries/small coke" and it costs $3.21. I won't be back, I'm sorry to say, not a good value, nor particularly well prepared. Wait staff not very helpful, "the price is the price", "$8+ for 3 tenders? Seems legit to me....you payin' now?" read more

Prices are super high, I haven't received a correct order yet, they staff is rude and not well trained. Save your money, and go somewhere else. read more

I will not go to this restaurant until they get a new manager. Hs is rude and threaten to call the police when my husband called to complain about a wrong order because 2 employees were playing around and not listening when I placed the order. He also spoke rudely. The time before, I ordered online and had to wait for curbside pickup for over 30 minutes because the phone was busy. I went to all doors and they were locked. I saw the manager on the phone laughing. I knocked on the window to tell him I needed my order. I then called again and he answered the phone so that I could here his conversation but never responded to me. I continued to call and finally got someone to answer. The lady who brought my order said that it had been ready for 30 minutes and I asked if it had been remade so it was fresh...it was not. This manager has no respect for his customers. read more

We were there a couple of months ago and couldn't believe how bad the food was. The entire order was cold and the pieces of chicken and fish were tiny. Last night we decided to try again. We ordered the fish combo and the chicken tender combo. Again the pieces were tiny. I took the coating off one tender and a piece of fish. The thickness of both items were the thickness of a piece of thin bacon. There is absolutely know value at Popeyes. The prices are outrageous. You can't even ask a question because everyone working there has an attitude. Should give it less than one star. read more

Food was hot and good. Service was fine. Disappointed to see anti American Fox "news" bile streaming from the TV.

A monumental waste of time. Not busy, but took 20 minutes for a sandwich. I ordered to eat in but they handed me a bag, which by then I preferred. Poorly managed. read more

I'll start by saying this isn't your normal Popeyes! Not sure who's running the place but they're not doing good at it. The food is ALWAYS cold & bland. The level of customer service is at a 0. Poor attitudes from management & employees & that explains why there is never a line at this place. Which is shocking to me Popeyes typically has a line during lunch time or anytime because people love the food. The people in the area know this place stands for NOTHING that's why they don't come. read more

Poor service at both Joliet locations

Second time trying this store, extremely disappointed as the first. Order wasn't correct. Popeye's is better than this, I won't be back. Thanks for the dissatisfaction. Get it done right! read more

I visited the new Rincon store today for lunch. Nice store, nice employees. I had a 4pc Combo (2 legs, 2 wings) with biscuit, Cajun rice, and drink. It was $10.15 after tax. And I will say the food tasted good. The problem? These were the smallest pieces of chicken I've ever seen served in a restaurant. They honestly looked like they were parts off of a pigeon. And I didn't just get a few bad pieces from a batch. I watched the lady make the box and every piece in the bin was really small pieces. I was so glad to see this new restaurant in Rincon. But, I'm so disappointed. Popeye's should be ashamed of themselves. It's not like I had a bad service experience, but, might go back again hoping for improvement. The owners have made a choice to serve (at a premium price) low grade chicken. That's what you will get. I will not go back and pay for this again. read more

STAY AWAY!!! Awful and crawlingly slow service. The food was terrible and cold. I want them out of Rincon.

I just ate cold chicken tenders at the Popeyes in Rincon. Keep it up and you won't be in business long.

Unorganized, unprofessional, took 15 minutes to complete our order. When asked for a sauce for the chicken we paid almost 20.00 for we were asked for $0.27... really you have to pay separate for your sauce... eat here if you like to wait, and be ripped off... read more