Updated, from 3 star to 4: I respect any acknowledgment a business gives. They acknowledged and understand the concerns, and improvement is the hardest part. This is the only Popeyes within the location. Folks, you've got it. Original post: WE WANT POPEYES! As a loyal Popeyes fan and lover, my biggest disdain with moving to MA was the lack of Popeyes locations. There's nothing Popeyes cannot fix. If I had the worst day of my life, you could put a 4-piece combo in front of me and my life would be perfect again. I've ordered from this Popeyes locations many times since moving here 3 years ago. They removed the 4 piece off the menu, they were consistent then not, etc. With this being the only Popeyes available to me, they really need to pay their employees more and treat them better. I've never stepped a foot inside, but saw reviews about their ambiance being more technologically forward with self-check out kiosks that people aren't comfortable with while employees were short staffed, overworked, and inventory was insufficient. Corporate demands a lot, but you've got a lot going for you. I want my 4 piece without missing items, replacements without acknowledging me. Treat your employees well and hire more. PLEASE BRING POPEYES BACK TO STANDARD! WE WANT POPEYES! read more

I was disappointed with my order through UberEats. This is suppose to be the bone-in signature spicy 16 family chicken meal. If this is what online customers being served this is horrible . stale battered and overdone chicken. The pieces weren't evenly distributed. read more

Popeyes Louisiana Kitchen - 16 piece - Fast Food Near Me - Everett, Massachusetts

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I gave this location a second chance after the owner suggested I try it again, but unfortunately I had the same issue. The chicken strips were undercooked and still raw in the middle. Both I and the other person who ordered them became violently ill and were sick throughout the night afterward. Based on my experience, I cannot recommend this location. Food safety is a serious concern, and this happened to us twice. read more

I just got the cheese bites today And they were really good even the fries the chicken all of those things should be like a kids meal

I got 2 four piece chicken orders through door dash today and I am so disappointed. I ordered half spicy half original and there were no spicy pieces the chicken seemed not cooked to be crispy and was given 2 legs in each order totaling 4 legs out of 8 pieces no white meat at all! Very very disappointed! I couldn't even eat it like that. What a waste of my money and door dash fees. Ordered 2 apple pies and I don't know what kind of pies they were but it wasn't Apple and i only eat apple. read more

I have never had popeyes chicken with no flavours!! And the coleslaw was horrible.... I can tell whoever is cooking has no history in cooking southern food. It cost me $13.00 for this nasty food. read more

Popeyes Louisiana Kitchen - 4 piece chicken dinner - Fast Food Near Me - Everett, Massachusetts

When I walked in the Popeyes in Everett it was very different from other Popeyes restaurants and I liked that because I could customize my own food and I would know what I got instead of other Popeyes chains throwing me a box of disappointing chicken. And another thing I loved about the store was how I got to pick what piece of chicken looks good me and I see how it was normal for everyone else to do that. read more

When did they change their coleslaw??? Relish does not go in slaw. Terrible. From state to state I try and it's an epic fail. I am no longer going to be eating here. Food has went down miserably. read more

I drive for DoorDash and the theft is really bad. I have heard multiple stories of Dashers getting their food stolen here before they arrived to pick it up. They do not check the phones when someone says they're picking up someone's food. My pickup got stolen, and even after showing the proof of the order on my phone they would not remake it for me. Custover service here is abismal. read more

Ordered 3 piece chicken tenders and sandwich. Was chased out by staff that claimed they gave me the wrong order. Then gave a new bag, and it was the total opposite of what I ordered. Management needs to get it stuff in order or customers won't return. read more

The worker did not listen to me when I said no mayonnaise, as I am allergic to it, and also no pickles. I requested the sandwich to be plain, but when I received the chicken sandwich, it had mayonnaise on it, which is a serious allergy concern for me. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Everett, Massachusetts

Ordered on Uber eats for 4 sandwiches and 1 large fry with sauces. The person bagging and setting up the order saw each item but didn't bag 2 sandwiches so I'm missing them from my order. I don't get how they can miss 2 complete whole sandwiches from an order blows my mind. read more

Popeyes Louisiana Kitchen - My order that they "read" but somehow I'm missing 2 golden bbq sandwiches - Fast Food Near Me - Everett, Massachusetts

I am extremely disappointed with this place. It has good ambience and a nice location. However the food is hit or miss, mostly miss. I took my parents for the Sunday roast and the meat was disgusting, fat and leather like, leftovers you would toss out to the dog. However, they'll charge you filet mignon prices. Two times I came, they forgot our appetizers and were inattentive to the table. The Guinness is mehhh, not enough head on it. Stay away, it's very fried food w mediocre Guinness and way overpriced. read more

Worst service that I had in a restaurant!! This store always have problems, I was there and when I was about to pay mi food, the electric service gone, if I could give a negative star, I would do it! read more

This Popeye's is very slow for mobile orders. It would be faster to wait in line. The downfall of that, is that you are limited in your coupon choice read more

Popeyes Louisiana Kitchen - The mobile orders take forever - Fast Food Near Me - Everett, Massachusetts

Medium line around 1:00pm on a Saturday. Pros: -Spicy chicken sandwich is awesome -Some parking -- Spicy Chicken Sandwich ($4.27) Huge piece of fried chicken with spicy mayo and pickles. The chicken was juicy inside and very crispy outside. The spicy mayo was the perfect amount of light spice. I have no complaints at all and I'd definitely get this again! I can't comment on Chick-fil-A, but Popeye's chicken and sauce make this chicken sandwich easily better than Shake Shack's. read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich ($4.27, February 2020) - Fast Food Near Me - Everett, Massachusetts

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Doesn't matter if you go in or order online, they will always get your order wrong! Worst customer service ever! Check every bag before you leave because they will surely get something wrong. Incompetent and rude read more

My belly is full of the oh so scrumptious "classic chicken sandwich". This heavenly meal only ran me 5.49$$ (equivalent of .0065 Hock Tuah Coin!!!) (Bargain!!!). If I had the choice I would do it all again. read more

I called the restaurant to ask for an extra side of gravy for my mashed potatoes and I have never felt like an undervalued customer for any business until today. I run multiple businesses and would like the store number to report this incident. After calling 3+ times and receiving no answer, someone answered the phone and placed the phone on the counter. They did this so that I could not call again and the phone line would be "busy" for any additional calls. I understand working in fast can be overwhelming, but this was unprofessional and I would like to inform corporate because this behavior was unprofessional. The manager needs to be fired. read more

Randomly decided to try out Popeyes after seeing commercials for years and never going. Do NOT mobile order for pickup at this location, it's slower and less safe than just ordering at the counter. The pickup table mixes mobile order and delivery services, and there is zero social distancing happening. Employees also kept dropping orders off at the tables (not a take your own system) but would then wander away with nobody handing them out. Can't even comment on the food because I'm still waiting, over 20 minutes after ordering. First time, last time at this location. UPDATE: After over 30 minutes of waiting, they finally tried to figure out why and they had no record of our order, despite having an order number and everything having gone through. I just left and dealt with corporate for a refund. TL;DR: Waited over 30 minutes for an order that they somehow lost, trying to navigate and keep distance in an overcrowded pickup area, and left empty handed. read more

Popeyes Louisiana Kitchen - Mobile order pickup...in the middle of the COVID pandemic. - Fast Food Near Me - Everett, Massachusetts

Worst customer service due to the manager, she was rude and her employees are very disorganized because of her. I ordered the 6 dollar meal and she said that they don't have one so I pointed to the sign on the window and she said that they don't do that one, I ended up ordering it on the app but it took 40 minutes overall! read more

I went to popeyes in Everett on 10/22/2024 (1886 Revere Beach Pkwy, Everett, MA 02149) and I had the worst service/experience to where one of the workers told me to " shut up" over a code I got for doing a survey which is buy a large drink and get two pieces. i inform the manager about what one of the workers said but he didn't do anything about it or did he try to do something for me with having that bad of an experience with a worker telling me to "shut up". Never going there again after having that bad of an experience. read more

I never thought I would write a review for a fast food joint but finally got to try to infamous chicken sandwich! Got there at about an hour after they opened and there was probably about 20 people in line ahead of me (this place could use a drive thru btw). Line moved fairly quick and they limit each person to only two sandwiches which is genius. I got two spicy ones. One for me and one for me immediately after. The buttered bun was good. The chicken was juicy but for the most part, it's just a regular Popeyes chicken. Started to get disappointed because it wasn't spicy at all. Then I got to the sauce and that was the game changer. I finally understood the hype. Sandwich is pretty big for $4 and it even got me wondering how many calories each sandwich must be. Then I ate the other one read more

My friends and I held a taste test. My opinion is the chicken in the chick fil a sandwich is tastier but the overall Popeyes chicken sandwich is better (especially the spicy one with their sauce). The line was long in the middle of the afternoon on a Saturday (3:45pm) and they only allow two sandwiches per person. read more

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Everyone has been raving about their chicken sandwiches so I decided to give them a try. To be honest, I haven't been to Popeyes in years before this and I could still careless about it. Their chicken sandwich is so generic. I really don't understand what is so special about it. It's already premade and packaged, ready to go which I didn't like. I hate pickles and the fact that there was already pickles in there and we can't customize it was a big no for me. Even taking the pickles out, I still tasted the pickles. I do have to say the chicken was pretty juicy but the bun was really greasy and oily. Their fried chicken on the other hand was good. Their fries are great. But would I come back? Probably not. It's not something I would crave or want to eat regularly. I would much rather eat chick fil a. Service was good though, I came around 10:30am and the workers were ready to go and prepared which is always a plus at a fast food place. There was parking right outside in their own lot they share with DD next door, so I didn't have to struggle to find street parking. read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich - Fast Food Near Me - Everett, Massachusetts

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Hey guys, I don't typically write reviews about fast food chain restaurants because I rarely eat at them. I felt compelled to write a review for Popeyes due to the craze surrounding the new chicken sandwich that recently debuted and have made rounds on social media like a wild fire. I have lined up for half an hour for ramen, maybe even more, but I have never lined up for a chicken sandwich. Would you wait half an hour for a chicken sandwich? What's the big deal with Popeyes new chicken sandwich and the social media craze with some places being sold old until September, stressed stressed employees, people selling the sandwich for a ridiculous amount of money on eBay, some guy trying to sue the chain because he couldn't get a hold of a sandwich he allegedly purchased from an employee and not only the sandwich was not delivered but he also sustained damages to his car and is being made fun of by his friends. The hype is way way too much! How will the sandwich ever live up to one's expectations? It can't possibly right? Right? Let me just say, best chicken sandwich I have had. I tried the spicy and non spicy and I liked them both, maybe the non spicy a little more. I have had chicken sandwiches where the meat is dry, the meat to bread ratio is off, ones where the buns, and I hate buns, was dry and tasted like it was made in a paper mill, ones where the fry is oily, and ones with weird sauces, not enough pickles, you name it, all the possible things that can go wrong with a chicken sandwich. My first thought biting into the brioche bun, again, I hate bun, is that it is actually very tasty. So I am telling myself at this point, yes! Then came the crispy outer layer of the chicken, then the real meat juicy chicken fillet, and plenty of sour pickles. I am digging it! So yes guys, the Popeyes chicken sandwich is a must try. If you hate it for any reason other than simply hating it then you and I and wired differently. This isn't just a review of the chicken sandwich. I eat Popeyes about once a year. No particular reason other than the potential weight gain if I have it more often. And the Everett location is the closest to where I live. It's on route 16, plenty of parking, line is not too too bad. For fast food, they have really good fried chicken. Fries are okay, my one true love will always be Burger King fries and then when I am wearing my fancy pants, the truffles fries from Crave- Mad for Chicken in Chinatown Boston. I also don't get that sick feeling after eating the fried chicken that I do after eating at KFC. I also like Popeyes string beans and definitely the pickled jalapeño. They also have Dr. Pepper, my favorite soda. And the apple pie was small but it's all you really need. It reminded me of the apple pie I had at a Macdonald's in London. It's so unfair. You'd think Americans would eat that up more so than the English no? So why is their apple pie better than the ones sold at McDonalds here? But I digress. If I could, I would eat at Popeyes at least once a month but you see, I have self control. And I know the addiction can be real. Once you start you can't stop. Where's my Pringles at? So I will stop here, before I start to plan my next trip to Popeyes. See my pictures and yes, do try the chicken sandwich. read more

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they never have seafood that is advertised and listed on their menus behind the food counter. they're advertising a new shrimp tackle box, yet have no shrimp. popcorn shrimp is listed on their menu, yet again they have no shrimp. i just dont know why you would leave items on the menu if you never have them. read more

Horrible order ahead service. So disorganized. I was better off ordering inside. My food was cold bc i didn't to wait 30 minutes to have someone get my order that i even ordered ahead through their app. Never again! Better off ordering inside. read more

They forgot to add our large coleslaw to our order. When I called them, I was told I had to go back with the receipt. I explained to them,, if I had to go back with the receipt (which they already have in their system). At this point my order was already delivered and just needed a credit. Because it was through Uber there was nothing they could do without me showing up in person with the receipt. The mistake came from inside the store not Uber. My bag was delivered to me sealed untouched. Shame on Popeyes for trying to pass the blame to a 3rd party. It's simple, make sure an order is complete before releasing it to a 3rd party. I will stick with KFC. At least I've never had a problem with a delivery from them. read more

This review, really depresses me, that I have to make. I have noticed over the past few years, an inconsistency with the product being sold at this location. I do not understand why this is happening?? Firstly I totally understand that the past year has been really rough, but still there's no reason for inconsistency when we order the same thing every time. The tenders were at one time, pure Heaven!! Meaty and flavorful, however they have become thin, the breading isn't as crispy nor flavorful. I don't know if they have changed distributors, or what. What happened yesterday was pretty much a deal breaker, we ordered Cajun Fries, & were given basically McDonalds fries, without the McDonalds Magical quality. I'm starting to Hate That Chicken From Popeyes read more

I normally love popeyes, but Friday night, 8/4, the drive through was especially slow. I was waiting so long I saw 3 employees, I guess in break, smoking pot outside the store. Hmmm perhaps this was reason. read more

Always excellent food. very clean atmosphere. Bathrooms were clean no drive-thru though but in restaurant is pretty efficient.

It's pathetic service in this location,I've been here before and Same experience..I thought it would be good this time but same bad experience,not coming to this location ever..employees doesnt ask anything even if I'm right infront waiting for my order to pick up and just making their faces when I ask how long it's gonna take ...the guys infront of me was waiting too and he wasn't happy with the service too.. read more

Great music Hardworking team of friendly staff, all smiles here! :--) Juicy bun Gravy was thin Confusion regarding cajun fries vs cajun rice (they do sound similar) No drive thru Employees bent over backwards to ensure fulfillment within their establishment Great window side view Door cracked open Dats it i swear Hol up, i aint finished Friendly diverse crowd 12:50 on Thursday, short line, plenty of open table FOLLOWUP- Lovely residential neighborhood with friendly and welcoming faces. Many good friendships in this tight-knit community Traffick on street but welcoming neighbors lift our spirits as we begin our commute home read more

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Ok... So I have been anticipating and expecing GREATNESS... So we drive up & there is no parking, I have to wait for a spot & there are only like 10 right there... Get my spot & then glance inside, OMG... The place is packed! So I run in and go the Bathroom first - Cleanest bathroom Ive seen and smells pretty nice! Go back to line & am figuring I can take my time, check in, Check FB seeing that the line is soo long & then I go to look up at Menu & Oops its already my turn, so dont let the line fool you - They speed you through there... Decisions, Decisions, I want to try everything - Want to get enough food for all of us, but dont want to have too much leftover (I have a think with re-heated chicken)... so our order consisted of: 8 Piece Family Meal with 1 side & 4 Biscuits 2 -5 Pc orders of Tenders (Just the chicken) 1 Kids Meal Nuggets (4pcs) 2 Additional Large Side (Green Beans - Because the corn would be another 15 mins, and Mac and cheese) Ooh and dont forget the sauce that they CHARGED me for!!! So the Chicken was SOOO Crispy and soo flavored & Delish... Who only gives out 1 Side with an 8 Piece Meal, Hello even KFC gives out 2... Bull if you ask me... But after tasting all their sides, I wouldnt want 2 next time! So the Mashed Potatoes unlike KFC has gravy on them & this isnt your ordinary gravy, its almost like spicy pork grease just poured over... So if you dont love greasy spicy weird flavored gravy ask for NONE... The Mac & Cheese was decent not fake cheese tasting like KFC is. The green beans (which I ordered because again the Corn wasnt ready for 15 mins) werent even full - she was running around trying to get someone to make her a large & told me there was enough to make one - but to get home to find out it was half filled & I was still charged for a large - UGH you know what that loses another star (at this point in my review I was at 3 but Im dropping it down to 2 now... that made me mad!) Bad enough you didnt have the corn & then bullshit me with Green beans & charge me full... Okay moving on... Oh and they were gross by the way! The biscuits were the best biscuits hand down... The chicken strips were good, similar to KFC... Sauces (which did I mention they made me pay for) were as you would expect... The Nuggets were tiny but good, son inhaled them - Next time I would order him a bigger size, and the fries were great... So all in all would go back to get Chicken & then drive across the street to KFC to get sides... Or would just get the Mashed with no Gravy... The chicken was worth going again... and I would just order more attentively & WAIT For the corn! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Everett, Massachusetts

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For a long-time Popeye fan, my visit to the location in Lawrence, MA, today was a real disappointment. After driving more than 30 minutes, I was told they were out of Spicy Chicken,and I would have to wait 15 minutes for the next batch. Since this was the reason I came, I elected to wait. After the 15-minute wait, I was disappointed to find that the drumstick was stringy and the red beans and rice was 95% rice. The woman who appeared to be wearing the manager coat seemed to be more interested in flirting with her boyfriend than managing the food delivery process. How can a Popeye's run out of Spicy Chicken? The "red beans and rice" should have been labeled "rice and red beans". If you are a Popeye's fan like me, stay away from this location or prepare to be disappointed. read more

I love Popeye's. Always have, always will. And your expectations of a fast food joint have to stay on the lower side, because for the most part it's all the same. I would have given 4 stars except for the ordering issue we had. My husband placed our order online, and got the confirmation before we left to go pick it up. In the times of COVID, ordering before we arrive is our preference, so that we can spend less time inside the restaurant. When he goes in to pick it up, there was a section for pick ups at the counter to the far left. He went straight there, and the guy working the counter said the order "wasn't there." He said he guessed it never went through, because he said he asked a few people and checked the system and didn't see it. So they were going to "make us a new one." We had our proof we already paid, so, that was better than nothing. A few minutes later, he hands us a bag with our last name on the receipt attached to the front, and we look at the time on it- which was before we even arrived! Appears they had our order after all. That meant our stuff was starting to get cold. We returned home and popped it in the microwave and chowed down. read more

This particular establishment is pretty nasty looking with lots of scummy people milling around inside and it has a very disorganized ordering system. That being said the chicken sandwich was tasty. I have had never Popeyes before this time. read more

Food is terrific but their online order system sucks! Food is consistently not ready. Current wait is 40+ minutes after it was supposed to be ready! read more

I went to Popeye's today and was so aggravated. There were at least seven people working in the front area. They were only waiting on the people who called orders in. I was in line waiting and waiting. They must have served 15 people who just walked in. This place is always frustrating. I ended up walking out. I've thought about doing this many times before, but today was the last straw. If you're going to have a business, RUN IT RIGHT. I'm going to spread the word. There are a lot of other places to go around here. YOU'RE NOT THE ONLY ONE! read more