Called to have my locked changed, they were able to come that day, very professional and efficient,…read more always nice to use a local business and I highly recommend for any of your locksmith needs.

What a simply amazing company I called in a panic that my…read moremom got locked out of her house and this gentleman would have dropped everything to help. As it happens my moms neighbor was able to get her inside but kudos to this man for his standards and character

Last night I broke my key fob for my truck. No locksmith was available -- you know it's expensive…read moreplus I don't routinely carry around hundreds of dollars with me for emergency "key fob repair or replacement" At that point I was unsure. Thankfully, I found Granite Lock Co, Inc. They're a family owned and run business. I was just able to get in on their Saturday hours-they close at 12 pm--with like 20 seconds to spare. Walking into this orderly and clean shop was a treat. As a woman of a certain age, it brought back memories of when locksmiths as well as shoe repair shops were plentiful. Mr. Roy, once I explained my issue, had me set to rights in no time. My fob was replaced with a new shell and new key was cut in a jiffy. No matter where I am in the world I will call Granite Lock Co. for all my lock and lockout requirements. You should too.

Chris was amazing and honest. He was able to help us with our issue. We were left a safe that had…read moreno key. He was able to open it. He also verified our relationship to the owner of the safe. Definitely would recommend

These folks are amazing. Very helpful, prompt, patient and honest. Highly recommend. Had a very old…read moreJeep key FOB that needed to be updated. They were all over it. Thank you!

I stopped by South Shore Lock & Key to see if they could help me with a few locks and key issues in…read moremy home. The representative asked me to text pictures of what I needed. The very next day the owner reached out with a solution. They arrived to my home on time. Friendly. Knowledgeable. The technician understood exactly what was needed to complete the job and had all the parts. He went right to work. In under an hour he had both jobs completed, tested and under budget. He even did a few refinements on another existing lock, no charge. These guys are true professionals and I highly recommend them for any lock or key needs.

Best customer experience and service in a classic hardware store. I will be back again soon.read more

I go to Justice Hardware for everything. They have great inventory and the most knowledgeable,…read morehelpful staff

Called for an apartment lockout. A contractor arrived within 20 or so minutes and had the door…read moreunlocked in under 5 minutes. Total lifesaver!

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

John did a great job and came up with a solution…read more He was able to fit us in the next day!

John is affordable, responsive, speedy and most of all an experienced locksmith who really knows…read morehis stuff. We just bought a house where the locks were really wonky and we had to carry around 4 different keys and try them on each lock because they weren't all the same. Some of the locks even had key locks on the interior of the doors--def not safe in case of emergency. Guess what? One key now, no wonky looks and in no time at all. I don't usually post on yelp but i was so pleased I had to tell others. Start here first.

No wait time to copy 2 keys and replace the battery in my key fob…read more Very pleasant young man and getting it all done quickly with my car outside the front door made my day. So grateful I didn't decide to go to Home Depot!

Fast same day service and honest (I mistakenly overpaid and he gave me my cash back). Got new…read moreelectronic fob key for old model car.

Quick respond, fast service. Not too bad with pricing either. Would recommend. Used them twice…read morealready.

I called Locked In N Out at night when I was locked out of my house. Arthur was friendly and…read moreprofessional and the price was fair. He was able to get me into my home and I was very thankful!!

Bob came to my house got me into my car and made me a key at…read more5:30 AM. Who does that? Well Bob does. Great price and a good guy to talk to.

Do not trust this guy with your key needs. He works out of his van and advertises out of the state…read morebut gives a Massachusetts residence and has a different name as Larry,. answer. I had a couple keys made and ever since then I had issues surround my environment. This guy needs to move out of the state where he can buy another place with a useable barn. He walks onto peoples property unannounced and always holding on to a conversation with whomever he is on the phone with. He brags that he is one of the last 3 chaps. What exactly is that? Stay off private properties and respect others boundaries. He gives his daughter a hard time to go out of her way to be different and do crazy things like shave half her hair off. This guy is coocoo. No stars even though it makes you choose 1. This guy is overrated by people that do not really know him.