Called them and they were available in a short period of time. i was able to text pictures of my…read morelock ahead of time so he knew what he was working with. He arrived when he said he would, did the job in a very efficient time frame, and was reasonably priced. What more can you ask for?

Called them on a winter holiday weekend and they had someone to me in 15 minutes- very much…read moreappreciated and so easy to have my door fixed after a snow shoveling session! Thanks again!

This business is A+ and wildly exceeded my expectations. They were prompt, courteous, highly…read moreskilled and did a professional job. I would be more than happy to use this vendor again and recommend them without reservation. They have a very honest employee onsite who was respectful and completed this job very efficiently. It's hard to find businesses like these in 2024 and I'm glad they delivered.

This is the best service locksmith around. They are so conscientious and thorough. They are…read morecourteous very knowledgeable and honest. There is a shop you can go to or call so you know they will be there and answer the phone.

I have used Action Lock & Key several times for various commercial projects. Each time, the guys…read moreand girls over there have been out-of-their-way friendly, helpful, and responsive in a way that really puts them head and shoulders above any other locksmithing company I have used (and there have been several of those). Twice now I have called Action Lock and Key to "fix" other locksmiths' work, and now I go direct to AL&K every time. Spending time on the phone, exchanging emails, meeting at a time and location that is convenient for me... all of these things are standard practice at AL&K and earn them a 5-star endorsement from me.

Awesome place. I had 2 broken car keys and they fixed me up in no time. They're super friendly and…read moreeasy to talk to. Highly recommend!

Chris was amazing and honest. He was able to help us with our issue. We were left a safe that had…read moreno key. He was able to open it. He also verified our relationship to the owner of the safe. Definitely would recommend

Great communication. They showed up on time. Keys worked perfectly. Fraction of the dealer…read morecost. Thanks!!!!!

I used the East Coast web page to make an appointment early Friday evening. Tim came to my home as…read morepromised at 9:00 a.m. on Saturday to make a new key for my 18 year old BMW convertible. Two weeks prior, I had asked a BMW dealership to do the same for me, but when they quoted $1080, I said "forget it." Tim's van is like a library of key parts, a computer controlled key cutter and loads of techie devices and software. In just a short while, Tim had re-birthed a brand new BMW key fob that was perfectly programmed for keyless entry and ignition start. He also cut a new (metal) key that was a part of the BMW electronic fob (years ago) that opens the driver's door lock. All in all, this was one of the most satisfying auto repair experiences in 55 years of my personal car ownership. Bravo Tim!

Had a broken bike lock and needed someone to come by quick to get it cut. Mike came right away and…read moretook care of it.

Life saving my second time using this company for my 2011 Honda accord's lost key and not only was…read moreservice prompt but also great price and awesome customer service. i am so happy i called them again because my car is not easy to make keys for and Judah had a lot of patience and skills. Also he was kind enough to make me a spare key sympathizing with this being my second time loosing my keys and being clumsy. Thank you Boston locksmith.

MassBay Lock and Key was responsive,prompt, efficient, and I would absolutely use them again…read more After reading several positive reviews, I called and Andre immediately picked up. I explained my doorknob/lock issue and Andre asked when was I available for him to stop by. I said whenever, and he said he'd arrive within the hour, which he did. He diagnosed the issue (I needed to replace the knob while keeping the lock intact for our key), showed me a better quality knob he had in his vehicle, priced it out for me to okay, and had the work done in 45 minutes. He showed me what he had done, walked me through the workings of the new knob, I paid him (reasonably priced), and he was on his way, but not before saying to call him if I had any questions or issues. Highly recommend!

Good communication - easy to work with - and my lock looks and works amazing. He explained…read moreeverything so thoroughly and made sure I was comfortable with the new lock before leaving. I would use them again without hesitation.

Had a great experience. They came to me on short notice and made me a spare key for my car.read more

Ari is the greatest locksmith I've ever had. He's intelligent, caring, and really knows his stuff…read more Even when I try to find mistakes he made, I learn he does the things he does on purpose (ie the way the door locks, etc) to make my place safer and more secure. He's fair with price and he'll go above and beyond to make you feel like he's there for the long term. This guy is more than just a locksmith. He's a lock-genius. If you are considering locksmiths and don't know who to go with, look no further. This guy is it. If you don't go with him then you don't care about having your place more secure. Call me if you have any questions and I'll tell you why you'd be saving yourself a lot of trouble if you go with him