wow!! what great service from Greg. I needed a spare key for my RV. Greg checked his inventory, he had one and the job was completed in minutes. read more

We needed all the locks in our house re-keyed. I called several different locksmith and their quote was by far the best. Bill was great! I highly recommend them and will use them again in the future. read more

Situation: Sunday evening I locked both my sets of keys in my RV. Pop-A-Lock got out to Lake Pleasant within 35 minutes. It took only a few minutes to get the door unlocked. EXCELLENT SERVICE, VERY PROFESSIONAL. Very happy with the service and the amount of time involved in getting the door opened and my two dogs out. read more

We had Deric come out & help us today & he was terrific, super friendly & a pleasure to be around! So I must admit, we (boyfriend & I) are idiots & thought our lock was broken on our door & called to have him fix it (was a Sunday afternoon, felt really bad wasting his time), but he came super fast, I mean maybe 15-20 minutes and we live on 59th ave & 101. He asked to see our keys & realized we were using the wrong ones. (Yes, I know, we are stupid). My boyfriend broke part of the lock & he broke the key he thought was for this door, when Deric figured out that one was broken, he asked if we wanted him to make another one so he could have the one he broke. He also replaced the lock that was on the door & gave us new keys for that too. Super fast & friendly. Wasn't annoyed or aggravated by our stupidly at all. I would definitely recommend these guys, and if I ever need them again, they have my business. :) read more

I locked myself out of my car and called Pop-a-Lock. The first technician tried using a slim jim to open the door (Corvette) which one shouldn't do. I asked him if he ever opened a Corvette and he said once. After a few tries I noticed he was scratching the paint and I told him to stop. I called the office and another technician came out and opened the hatchback through the keyhole. The regional manager (Nate) called me the next day and stated the company would take care of the repairs. I have since left several messages with no return call. Very unprofessional. read more

Just had a great experience with these guys. Prompt, detailed and even asked if they could have a broom to sweep up before leaving! Was very comfortable with the service person and am happy with the work. Great price and so convenient. Highly recommend!! read more

Called them on a Sunday evening to fix a security screen door, they were out to my home quickly, fixed the lock in half hour and back on their way. Thank you Nate for such a fast reliable job! I will tell everyone to request you and Iwill not hesitate if I ever need another lock smith. Great job guys! read more

Pop-A-Lock is an awesome company! They rescued me when I locked my key in my car, then again when were the victims of theft and had all our keys stolen... They have been so kind and helpful. We could not recommend them highly enough. read more

My insurance company sent Pop-a-lock out to unlock my car. The company was fast, courteous, and didn't mess up my locks/window opening my door. Would definitely recommend this company to others. read more

I had to get my locks quickly rekeyed for safety reasons, and gave them a call. They came out within the hour. The gentleman, Aaron, was courteous, efficient and communicated everything he needed to do. Let me know that one of the handles count not be rekeyed so he chaired a minimal amount to switch it out. Definitely recommend. read more

Professional, prompt, efficient, courteous, etc. might be a bit on the expensive end....but you get what you pay for.

My husband and I locked ourselves out of the house and had no other way to get in and had to do a quick search for a 24hr locksmith. Pop-A-Lock was the closes to our home and the customer satisfaction ratings were high, so my husband called them. James (the locksmith) arrived in a timely manner and was not only professional, but came with a sense of humor, which was needed given the situation. Service was excellent. Thank you. read more

I am so impressed and thankful right now! I will continue to use Pop-A-Lock and their Locksmith Nate in Phx! So I accidentally locked my family and I out of our house tonight on our way to dinner. My husband called around a couple places and they said that they didn't have a locksmith in our area! Bummer.... Well, not really! So we kinda started getting desperate. He finally got ahold of a locksmith in the area and was going to take 30 mins to get to us. Well my husband asked for a quote over the phone and they said they couldn't quote us until after they came. Well our lock is only a simple defiant knob. I then called Pop-A-Lock and they said no one was in the area and I told him (Bryan) our situation and wanted a quote just to get an idea so if the guy tried ripping us off. Well anyways he ended up calling his guy and then gave me a call back. Nate was at my house in 5 mins! And told us that if he couldn't get it then he wouldn't charge us! I really appreciate these honest gentlemen!!!! They definitely went above and beyond! And we are back in our house! My family will be referring them to everyone from now on. Thank you!!!! read more

Great job rekeying our home. Fast and friendly service. He went around to each lock and tested them to be sure that they all worked smoothly. I highly recommend!! read more

Kevin came out to re-key three locks on a house we just bought. We didn't realize that a side gate for the house did not latch properly. Kevin spent an extra 45 minutes working to get the gate latch to work properly and did not charge us extra for the additional time, even though he had only expected to take 20 minutes for the job we asked him to do. He was courteous, professional, and did a superlative job. We highly recommend him to anyone. read more

If I could give 100 stars it wouldn't be enough. Picture three hot tired dogs, leaving the dog park, being put in a black BMW expecting to be driven home and instead they get locked in. Pop A Lock was there within 15 minutes, free of charge (I would have paid anything) and were super nice. I seriously can't say enough good things. just ask my happy hounds!! read more

Had to use them the other night. I have a problem with locking the bottom lock as soon as I walk out of the door. Went out to check the mail and oops I did it again Brittany spears. Luckily I had my cell phone on me and they were came up when I googled em. They had good ratings so I called up and they told me give it 30 minutes. 40 minutes later their tech arrived and bam I was back inside poorer and feeling dumber than ever. Next time I'm not reaching for that lock read more

Locked out of my car, Pop-A-Lock came within 30 min as promised. Wanted $125 for a weekday car lock out! I declined. Next call, $75. Called one more, and got it done for $50 with Phoenix Towing Service! No haggling required either!! So why so many stellar reviews for Pop, praising their fair, reasonable pricing?! Hmmm... Well, you can guess! Good luck all :) read more

This has got to be the best locksmith I've used since living here in Arizona. Their customer service is amazing, the lock Smith's they sent out were great. Prices are very affordable, I high recommend anyone needing a locksmith USE POP-a-LOCK! read more

I hired Pop-A-Lock to re-key and change the locks in our new home. Deric responded almost immediately. The price was reasonable and the service was great. I highly recommend Pop-A-Lock! read more

Service was prompt, professional, and exceptionally courteous. Our technician, Alfie, not only changed our locks but was able to complete small repairs within solid the doorknobs & lock chambers. Alfie advised us on which of the knobs/lovkd will need to be replaced in the foreseeable future in our older home. We highly recommend him & Pop-A-Lock read more

Very nice and professional guys. They rekeyed my whole house. Later when I tested some of the doors didn't work but they came back the same day to fix the problem and even gave me new locks without charge. read more

We called Pop-A-Lock and I would recommend them to anybody. Nate arrived on time and was very personable and professional as well. After reading other reviews, I found out that he can also rekey mailboxes. We will most definitely be calling him back. Great service. Great company. read more

Lost my key and I had no idea where it was. Phone was about to die and it was raining. Needless to say I needed someone as fast as possible. Called pop a lock and the guy said 30mins (actually got here in 30mins) and price was actually really great for opening and re-keying my place. I would recommend this for anyone who gets as unlucky as me and needs to get into their house quickly. read more

Pop-a-lock was amazing. There was a very short wait for them to arrive to my location. I had already asked security to help me open my car door and they couldn't get it. Mendel got the door unlocked within minutes and on first try. He was very nice and very helpful!! Will be saving their number for future needs. read more

You know that scene in Duplicity where Michael Keaton is explaining that a copy of a copy is just a little off? Well it's true. I needed to make a copy of my key, but I only had a copy of a copy of a copy. Not knowing of any locksmiths in my area I came across Pop-A-Lock on Yelp. Bill, the owner, answered my call and came out within the hour to rekey my house. He did a great job and didn't leave a mess. I give Pop-A-Lock an A+++. read more

Bill at Pop-a-Lock is the best. He re-keyed every lock in my house (at a price that was lower than most other locksmiths) and provided great customer service. I was charged exactly what he quoted me on the phone rather than trying to tack on additional fees. On top of that he came back to my house to fix a broken lock and didn't charge me!! I cannot say enough good things about the great service he provides to his customers. I have recommended them to so many people who have also been very happy. He is the only locksmith I will ever use! read more

My daughter needed to leave a close friend a key to her apartment and I was on my way to the airport and needed to get her key copied quickly. I went on Yelp and found pop-a-lock . I visited them and have never been treated so professionally and courteously. They had my key cut in 2 min and didn't even want to charge me. I gave the man $20 and told him I would recommend his business. Thank you pop-a-lock and thank god small business still understands service. I highly recommend this business. You won't be disappointed. read more

We recently moved to town and needed our house re-keyed. I called Pop-A-Lock based on other yelp reviews and wasn't disappointed. We set up a time that was convenient for me and everything went smoothly. Deric came out, did a great job, and was helpful with other questions I had as a new Phoenix resident. As an added bonus, their price for the job was super reasonable. read more

Very impressed, they did a great job with my locks.

I called them at 7:30pm to have someone unlock my car, no one was there by 8, I called again and they said someone had called me and I cancelled. I never received a call from them, nor did I call and cancel. Then it took another 15 minutes for the locksmith to actually call me and confirm my address and service, and when I asked if there was any way to get a discount I was told I could get $10 off. That's it. For needing to be somewhere at 8:30pm and no one showing up til after that time, they're going to make me pay them $85? Never again will I use their services if I need a locksmith of any kind. read more

This is truly a 5 star business. Nathan arrived at our home to fix a lock on our back security door. He came the same day as our call and phoned when he was on his way. Besides being very efficient and competent, he was a great listener, good communicator, had a nice sense of humor and a pleasant personality. We were very impressed with the entire transaction and will not hesitate to call if we need a locksmith in the future and to recommend him and Pop-A-Lock to friends! Thanks! Randy and Carol B. read more

Bill has helped me out with my rental properties in Phoenix several times. Can't beat the price, courtesy, customer service or the work. I wouldn't use anyone else!! read more

Just closed on a house and needed the locks re keyed. They offered competitive pricing and were prompt. Re keyed house keys, fixed an old latch, replaced a knob, and even made copies of our mailbox key. Had everything he needed in his work car to do what we thought would just be rekeying a few locks, but ended helping us with other issues that were discovered. Highly recommend this service! read more

Amazing! My dog was locked in my running car w/the ac on. It's a new vehicle to me and I had no idea the vehicle would automatically lock when I got out of it. Pop-A-Lock came out and opened up the vehicle for me. They were timely and friendly. Hopefully I will never need them again, but they will be my first phone call if I do and I will highly recommend them to anyone. read more

Son lost the only key fob to his truck. Call Pop A Lock we decided to meet at 10:00 am. He called my wife just before i got there and she described the truck by the time I got there before 10 he had the door open and ready to program the new fob. We was done by 10:05. Great response great work. Recommend them highly. read more