Had Pop-A-Lock (aka Emerald Lock?) re-key our business so that we didn't have 15 keys for 15 different things. They gave us a reasonable quote after visiting our site (and even understood my rambling thoughts for what I wanted done) and were able to get it all done in a few hours. They're pretty busy so scheduling took longer than anything! I even did an add on that they gave us for free which was super nice! It's great to not have a janitor's set of keys for one building. read more

I locked myself out of my house this morning. I was already running late to an appointment so you can imagine how annoyed I was. Googled locksmith in Eugene and these guys came up. I can't say enough about them! The guy that took my call was awesome and the guy who came out (Nikki, I think) was awesome! I waited 20 minutes max! Overall amazing experience! Highly HIGHLY recommend!! read more

Key duplication was easy and only took a few minutes. The gentleman, believed to be the business owner) who was working provided prompt, friendly and excellent service, prices were a good value and the process easy. read more

9:00pm on the 4th of July at an RV resort we took our dog out for a quick walk. Decided not to lock up so just shut the door. Came back to find the door locked. Both phones, both sets of keys and truck keys inside. Our daughter found Pop-A-Lock and called them for us. Barry arrived in 12 minutes and in another 15 he had the door opened. He was friendly and good at his job. Cost was so reasonable, especially being so late on a holiday. He saved our holiday weekend! Would definitely recommend. read more

We were scheduled for an appointment and no one ever showed up. Even after calling the person 4 times! Not good customer

Minutes before a flight this kind gentleman helped us get into our vehicle. Absolutely amazing response time. Took then seconds to open the lock. Excellent service and fast. Thank you so much! read more

I had an emergency and they were able to come to me in the middle of the night. Professional, quick, personable, and able to calm me down and assuage my anxieties (hence going extra mile... they didn't need to be so kind). I called them around midnight after they were recommended by a different company in Salem- they seem well respected amongst fellow locksmiths in the area. Despite the fact it was last minute on my part, it was much affordable than expected. I highly recommend. read more

I accidentally locked my vehicle keys in my truck at Thurston Hills Natural Area. This was the third service I called after the first two told me the wait would be between two and four hours. Pop-A-Lock Eugene arrived within thirty minutes to unlock my truck. It took Cameron less than three minutes to gain access to my vehicle. Thank you, Cameron! read more

I was attending an event in Eugene and while I was unloading my car I accidentally closed the trunk with my keys inside. My hotel recommended Pop-A-Lock, so I called them. They said it would be about 45 minutes before the tech arrived, but it was only about 20 minutes. He unlocked my car in a matter of about a minute. Friendly service, professional, and fast, and it was not expensive, either! I would highly recommend them to anyone in the Eugene area, they were absolutely top notch. read more

My mom and I got locked out of her house in her backyard with our three dogs (who are jerks). Pop-A-Lock answered immediately, even though it was almost 1:00 am. He was here within 15 minutes, got into the backyard after trying the front door, dealt with our three dogs barking at him the entire time (not our greatest moment in our dog training), and got us in within 10 minutes. He was very reasonably priced, kind, and patient with our bark-happy dogs, and won them over with some treats at the end. If you are ever locked out, he is the one to call. read more

I locked my keys in my car early in the morning on a shopping trip in the middle of the rain! I was told to call Pop-A-Lock. The person who helped me was so quick and very kind. I waited less than 20 minutes and it only took him one to get it unlocked for me. I never locked my keys in my car before so it was nice to have a pleasant experience and I will definitely recommend them to all my family and friends! read more

They were so quick and so nice. After being so upset after locking my keys in my car they honestly made me feel better after their service. I would recommend them to anyone. read more

Great customer service. Gentry is very helpful guy and very friendly. Got my keys fixed in no time and got me back on the road! Highly recommend if you have key troubles. read more

From now on I will tell everyone I know to call Pop-A-Lock when in need of a locksmith. Never have I received service like this. Barry was amazing! Its Christmas Eve, it is absolutely freezing outside and I thought for sure I'd be waiting out in the cold for at LEAST an hour. Not even close! Barry arrived quickly and had me inside within 3 minutes of getting here even though my entire door handle had fallen apart in to a bunch of tiny peices. I fully expected that the job was done at that point since I was now able to get inside the house. I thought that all he came to do was let me in to the house and leave regardless of my door handle being in a million peices. But he didn't. He actually stayed and put all of those peices back together and completely fixed the hold door handle! I couldnt believe it. I thought it was completely broken and fully expected to be left with gaping hole in my door and then spend $75+ for a new one. Let me remind you, this is Christmas Eve and he is here putting this crazy puzzle of a door knob back together which was far and beyond what I even expected! He had me into the house and the door completely fixed in all of 15 minutes. This guy is incredible and really knows his stuff! And their prices are amazing! Our last experience with a different company was $90, we waited for almost an hour for them to arrive, took forever to get IN to the house and we were left with a gaping hole and scratches on the front door. And honestly, I was actually happy with the service because I didn't know any better and thought that it was just standard practice. So you can only imagine how blown away I was at the service I received from Barry! $65!? That's less than it would have cost for a new lock! Thank you SO much Barry and Pop-A-Lock!! PS. I hope you guys pay him really well for working holidays! He is a live saver! read more

I was so happy with my experience with Pop-A-Lock. I was in need of roadside assistance to change a tire and my insurance connected me to Pop-A-Lock. They gave me a short wait time and arrived right at the time they stated, which is something I appreciated so much. Gentry was amazing! He was very professional answered all my questions, and changed my tire very quickly, and even showing me where my tire had nails that I couldn't find before. This was my first experience needing roadside assistance and the quickness, efficiency, professionalism, and customer service Pop-A-Lock showed will be what I compare all roadside assistance with. Very happy and thrilled with my experience and thankful my insurance sent them! read more

Barry came out and rescued us. Our car wouldn't start because our ignition cylinder wouldn't turn. He came out and replaced it and got us in our way. Very prompt and professional. Highly recommend for all your locksmith needs read more