Coming to you, 1, going to the business 5. The two gentlemen in the big gray Ford truck . Absolutely horrible . Tried to make a key for my car for four and a half hours absolutely failed. And then when I went to the actual Emerald City Building and got help the next day , after I told the main guy there what happened, to look on his face was like he couldn't believe it. He said he's had to go out multiple times and fix their stuff . Great place in person definitely suggest going there do not have them come to you!! They come without having all the tools for the job read more

OMG, OMG, OMG!!!!!!!! The latch of my mom's 2007 Murano jammed up HARD, and after trying EVERYTHING at home, I finally gave up and went to these guys for professional help. They GOT IT DONE! And fast! And SUPER inexpensive!!!! Highly recommend, 10/5 stars, A+, two-thumbs up, 200% - whatever your scale, put these guys at the top! (And no, I'm not related to anyone there nor am I writing this while over-caffeinated, I'm just THRILLED that they were so able to quickly fix a problem that has defeated me for more than a week!!!) read more

Great service and a fair price Much more to being a locksmith than making keys I highly recommend this business read more

Hours posted are incorrect as we went to have a key made and they were closed...3:40pm on a Monday.

Value was ok. but I got stranded at the grocery store You have to push it in & pull out a millimeter. I HAVE one key. First time was perfect What happened? I can' t afford a 3rd time. read more

If you are looking for a reliable place to get a new key I would recommend this place they know what they are talking about and don't sell you something that you don't need. read more

I went there to get a key replicated and it's was a super worn down key and they did it no problem. Recommend 10/10

great quick service better value than tow company "Rays" that wanted a 100$ up front before opening and my stuff was inside so i couldn't pay up front.... read more

I have an older car and should've changed the fob and key months ago. The guy said to come in later in the day. I waited for other customers. No big deal. I had a bad battery and failed to mention this thing. Anyway, it was done later than usual because of other customers but they got it going and even went beyond 100% I feel so much better now. I realize that waiting is not okay in doing an errand but I didn't mind at all. What they do is very important! My car was ready and worked great and the keys fit great. I highly recommend this place. read more

I went into Emerald City Locksmith this morning with a broken door lever set that I was thinking about discarding; however, within about ten minutes the technician discovered the problem and had it repaired. Amazing! It is now reinstalled in our door and working perfectly. Emerald City is a first-rate locksmith business! read more

Went in for an estimate on my drivers side lock where someone had tried to break into my car. Gentry took the time to have a look and explained what would be needed. I'll be going back read more

These folks have handled a couple of key issues that the Big Box stores failed to be able to do, except I paid the Big Box stores for useless keys. Emerald City has thus become my 'go to' for all lock projects, including house keys to car ignition problems. They have been responsive, easy to deal with, extremely fair and able to solve any lock issues I have brought to them. read more

The guys here programmed and cut my new key fob for my Nissan Murano for only 44.00 and threw in an extra spare key for free! The dealership wanted to charge me 200.00. They were also so friendly and very customer service oriented! Would recommend this place to anyone! read more

Emerald City Locksmith - Keys & Locksmiths Near Me - Eugene, Oregon

I wanted a transponder key and a chip key made for my 2013 ford pickup. I checked the local auto parts stores for prices of key blanks and cutting and then programming myself and decided was way too much effort to do myself. Emerald City was good price and great keys. Thanks so much read more

These guys are so great. Very knowledgeable at what they do. I brought a new key fob that I bought online to be programmed to my Ford C-MAX. They did a great job and I highly recommend them to all. Thanks guys. Very happy. Prices were reasonable too. read more

Barry was absolutely the best. I recommend his services to everyone. He was not prepared, no fault of his own, for the issue I had. My key was stuck in the ignition and I couldn't do anything with it . I couldn't turn it on, off, remove it, nothing. Thru Triple AAA, they contacted Emerand City Locksmiths and sent Barry out. He didn't have the info stating my key was stuck in the ignition, but he took it all in stride. He was patient, very polite and kind. He had to remove the ignition and take back to his shop, after making sure it was okay with me, to rebuild my ignition lock. He was fast in repairing it and quickly had it put back in the car. I was extremely concerned what the cost was going to be, but he let me know beforehand so I knew if I would be able to afford it. I don't have "emergency money", but the amount he quoted was affordable and less than I imagined. Being an issue I have never even heard of, also a real pain because my windows were down my son had to sleep in the car since it happened the night before, Barry made the fix easily and with no hassle. I appreciate him and his work ethics more than you can imagine. so from tears of frustration to satisfaction, thank you Barry!!! read more

Dropped in to get some keys cut. Super cheap (I think like $3-4 a key). Done in under 5 mins. The dude working there was great at answering some questions I had about car keys too read more

They came right out to our business to help with a filing cabinet we could t get open. They also fixed two metal sliding-door cabinets and replaced the keys. They did such a good job. Thank you! read more

Cameron our locksmith was very effective friendly and helpful. He had a great attitude and worked efficiently. Our house was broken into and a key was stolen, so we needed our locks changed ASAP on a weekend, an hour and some change before closing. These guys came out and were friendly and helpful all the way though. Most companies charge more for late weekend lock changes, they were only $10 extra. I'd recommend them for sure. read more

I have used Emerald City Locksmith for both my residence and business. I have never been disappointed with their service or performance. They were able to create a hierarchical system where I have a master key and can give access to specific areas of my business to particular employees. It was quite the complex project, but their ability to understand my needs and deliver was perfect. I'll never call anyone else. read more

Good guys, happy to help. Provided valuable info when I wasn't sure of what I needed. Took extra steps to make sure I was happy.

Went in this morning to get a second transponder key for my wife's new (used) car. They had the correct key blank and fob on hand and were less expensive than their competition. When they went to program it, they had issues getting the key to work...after troubleshooting for a good while, they figured out there was a bad fuse which was stopping the new key from being programmed. They fixed the issue, got the new key working, and charged us less than quoted despite the job taking more time than they would have expected. I was very impressed with the guys there, and would go back for anything I needed without a second thought. Helpful, professional and fair. Thank you Emerald City Locksmith!!! read more

Description of work: Replaced, added, or repaired all exterior locks in the house Excellent. Arrived on time, replaced, added, or serviced all exterior locks in the house, and there were no complaints when the job became larger and took longer than originally anticipated. My spouse was home when all the work was done and said Emerald City Locksmith did a really great job and "we need to take the time to give them a good review." Price was very reasonable for the amount of work that was done. read more

Barry was really nice. I am a new owner to a Mini Cooper and the car only came with one key for car. I was told by the dealership that an additional key would be expensive to purchase and I happened upon this place by chance. They happened to be able to order my key and program a spare for my car for me at a much lower price than the dealership. They are all very nice too and willing to help. I highly recommend this place read more

AMAZING CUSTOMER SERVICE! My lock was jammed, with my key stuck in it, and via phone they helped me identify the type of lock, what was wrong, and how to get my key out. When I told them I wanted to change the lock myself rather than pay them to come out, they talked me through taking it out and putting in the new one (with very helpful pointers). read more

My husband Don went to this business for a door lock repair. Tim was willing to work on this difficult lock which had been discontinued. He got it figured out and we certainly appreciate his effort. We highly recommend this business. read more

These folks are the Best! Barry checked to see if they could do the work I needed done and called me back within about 5 minutes from when we first spoke on the phone to confirm. I called him back about 3 times with some changes to the job and he was super cool and patient with me on each call. Cameron was the mobile locksmith who came to the residence within about an hour of when I called and he was also super cool, polite and very nice. He rekeyed several door locks and deadbolts and installed a new deadbolt on a door that didn't have one. He knows his stuff and did an excellent job! Thanks Barry and Cameron for your excellent customer service and a job well done! It's so refreshing dealing with a company like this that clearly cares about their customers read more

I locked myself out of the house and called Emerald City Locksmith. So glad I did! As it happened, Cameron was close by and was here in 5 minutes. He had the door unlocked and a key made for me in no time. He was very professional, friendly and efficient. I will definitely call them again if I need a locksmith; highly recommend this business. read more

INCREDIBLE business owner who is as straight edged as they come. Not only was the price great, but I was in my house within 3 minutes. I grabbed some of his business cards to give out because of how great the service was. read more

We took our mobile cart into Emerald City Locksmith. The key was broken in the lock and the cart would not work. Brett greeted us and said he thought he could fix it, after several attempts he got the key out, and was able to make us two new keys from the broken keys. Thank You, Thank You, Thank You Brett. Now my husband is mobile again. 5 stars all the way. Lori Williamson, Eugene. read more

I was so disappointed. They cut a key for me. It didn't work they wanted another $35 to cut another key. I won't be charged again for their mistake. If they are a good business they would make it right. They won't so they don't deserve my business read more

My garagec entry door was locked and stuck closed. The door knob was locked and couldn't be opened. I called on a Saturday and was told what the cost would be and was also told if I could wait until a weekday it would be less. I agreed to wait til a weekday. The young woman who showed up got the stuck mechanism out and replaced it in short order. It was strange though that she had her own locksmith business and apparently contracts out to Emerald. I never experience that sort of thing before, but it worked out fine. The total charge was exactly what Emerald had quoted over the phone. read more

I wandered into Emerald City Locksmith today, and I explained that the ignition in my car was stuck in the "on" position, that I wanted to remove the ignition, but I had no tools to remove the sheared bolts that held the ignition on the steering column. The 3 locksmiths in the shop clearly and graciously explained a few tips on how to deal with the situation. Their tips worked like a charm, saving me at least a $60 tow to a mechanic. I then brought in my ignition key lock for a diagnosis. Using my old car key, they made another that unlocked the key lock (!), saving me from replacing the ignition. Thanks, for the help, Emerald City Dudes! read more

Competent, friendly, and timely service! Ralph, the owner, responded to our late night call and came to our home past 10 pm to create a new lock for our door, so we could get in. He worked quickly and was very focused on doing it well. He was also diligent about verifying that I was indeed the resident/homeowner, requesting paperwork such as bills with my name and home address, as well as drivers license. It's excellent that they are cautious about lock-outs. For an emergency service call, I thought that the cost was also reasonable. Thank you, Ralph. It's good to know that there are trustworthy locksmiths in our community to reach out to in a pinch! read more

Ralph cut a couple of keys for us, where many others wouldn't. He explained the caveats up front, then did the job, and did it well. Thanks, Ralph! read more